annual performance plan 2017 - 20182017gma.co.za/app2017_2018.pdf · 7 official sign-off it is...

ANNUAL PERFORMANCE PLAN 2017–2018

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DEPARTMENT GENERAL INFORMATION

PHYSICAL ADDRESS:

Department of Human Settlements Govan Mbeki House 240 Justice Mahomed Street Sunnyside Pretoria

POSTAL ADDRESS:

P/Bag X644 Pretoria 0001

TELEPHONE NUMBER:

+27 12 421 1311

FAX NUMBER:

+27 12 341 8512

EMAIL ADDRESS:

info@dhsgovza

WEBSITE ADDRESS:

www.dhs.gov.za

Life and legacy of

OR TAMBO. 100 YEARS

2 DHS APP 2017-2018 HOUSES ▲SECURITY ▲COMFORT

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AAGSA: Auditor-General of South AfricaBAS: Basic Accounting SystemBNG: Breaking New Ground CCT: City of Cape TownCD: Chief DirectorCIO: Chief Investment Officer CODHI: Community-driven Housing InitiativeCSIR: Council for Scientific and Industrial ResearchDDG: Deputy Director-GeneralDFI: Development Finance InstitutionDHS: Department of Human SettlementsDPME: Department of Planning, Monitoring and Evaluation DST: Department of Science and TechnologyEAAB: Estate Agency Affairs Board EMT: Executive Management CommitteeFLISP: Finance-linked Individual Subsidy ProgrammeFOSAD: Forum of South African Directors-GeneralGMA: Govan Mbeki AwardsHDA: Housing Development Agency HLA: Housing Land AvailabilityHLAMDA: Home Loan and Mortgage Disclosure ActHR: Human ResourcesHSDG: Human Settlements Development GrantHSS: Housing Subsidy SystemICT: Information and Communication TechnologyIGR: Intergovernmental RelationsIMS: Information Management SystemIT: Information TechnologyMEC: Member of the Executive CouncilMEIA Monitoring and Evaluation Impact AssessmentMHSCG: Municipal Human Settlements Capacity GrantMinMEC: Minister and Member of the Executive CommitteeMIS: Management of Information Systems

MoU: Memorandum of UnderstandingMP: Member of ParliamentMPAT: Management Performance Assessment ToolMTEF: Medium-term Expenditure FrameworkMTOP:MTSF: Medium-term Strategic FrameworkNDP: National Development PlanNEDLAC: National Economic Development and Labour CouncilNGO: Non-Government Organisation NHBRC: National Home Builders Registration Council PAIA: Promotion of Access to Information ActPersal: Personal and Salary SystemPFMA: Public Finance Management ActPICC: Presidential Infrastructure Coordinating Commission PIE: Prevention of Illegal Eviction from and Unlawful Occupation of LandPHP: People’s Housing ProcessPoA: Programme of ActionPRT: Professional Resource Teams PSCBC: Public Service Coordinating Bargaining CouncilRCG: Restructuring Capital GrantRDP: Reconstruction and Development ProgrammeRMC: Risk Management Committee SAHRC: South African Human Rights CommissionSEIAS: socioeconomic impact assessment systemSITA: State Information Technology AgencySLA: Service Level Agreement SIP: Strategic Integrated ProjectSOP: Standard Operating ProcedureSPP: Special Presidential PackageStats SA: Statistics South AfricaUISP: Upgrading of Informal Settlements ProgrammeUSDG: Urban Settlements Development Grant

ACRONYMS & ABBREVIATIONS


CONTENTS

FOREWORD BY THE MINISTER 5

PART A: STRATEGIC OVERVIEW 6

1. Updated situational analysis 6

2. Revision of legislative and other mandates 9

3. Overview of the 2017/18 budget and MTSF estimates 10

Part B: PROGRAMME AND SUBPROGRAMME PLANS 12

4. Programme 1: Administration 12

5. Programme 2: Human Settlements Policy, Strategy and Planning 24

6. Programme 3: Programme Monitoring and Delivery Support 27

7. Programme 4: Housing Development Finance 35

PART C: LINKS TO OTHER PLANS 44

8. Links to the long-term infrastructure and other capital plans 44

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9. Conditional grants 44

10. Public entities 44

11. Public-private partnerships 47

ANNEXURE D 48

VISION 48

MISSION 48

VALUES 48

STRATEGIC OUTCOME-ORIENTED GOALS 48

ANNEXURE E 49

TECHNICAL INDICATOR DESCRIPTION 49

ANNEXURE F 85

ADDENDUM TO THE STRATEGIC PLAN 2015−2020 85


have done in the past. As such, the strategies and programmes articulated in this plan aim to reinforce the goal to create social and economic livelihoods through decent housing that affords citizens the opportunity to build family and community life in a holistic and inclusive sense.

LN SISULU, MP MINISTER FOR HUMAN SETTLEMENTS DATE:

FOREWORD BY THE MINISTERThe National Development Plan (NDP) recognises that where people live and work matters. It is in this context that the Department, in collaboration with sector departments, other spheres of government, the private sector and civil society, is partnering to deliver on the outcome of integrated and sustainable human settlements, through short-, medium- and long-term development investment, to generate jobs and socioeconomic benefit that supports sustainable urban growth.

In the year ahead, our focus will be on ensuring that we consolidate and expedite the targets and outputs in order to achieve the goal of improving the quality of household life. This includes accelerating the implementation of human settlement catalytic projects that are a vehicle for achieving spatial restructuring, equity and justice. In our endeavour to transform the residential property market, we commit to ensuring that there is a dedicated focus to target low-moderate income households’ participation in the residential property market. This includes improving access to security of tenure for households in the subsidised housing sector by ensuring the registration and issuing of title deeds, as well as improving and expanding access to housing finance for end-users, and bridging finance for contractors and developers. As part of radical economic transformation, the Department has completed drafts of both the Property Practitioners Bill and the Human Settlements Development Bank Bill, which will serve as the main drivers of change to achieve economic transformation. Furthermore, in pursuit of the objective of socioeconomic equality, which achieves

L N Sisulu, MPMinister: Human Settlements

a reduction in household poverty and unemployment, we have set goals and targets for our funding to ensure improved access to well-located land, infrastructure and services by the poor, as well as low- and middle-income households. Thus, we have prioritised vulnerable individuals and households living in informal settlements and in informal housing in backyards to be provided with access to land, basic services infrastructure and adequate housing.

Given our scarce and valuable resources, the implementation of our programmes will prioritise the poor, aged, disabled, destitute, military veterans and child-headed households. This will include the implementation of programmes to empower women and youth. As government, we are committed to fulfil and promote the new urban agenda adopted at Habitat III in Quito, Ecuador, both internationally, regionally and nationally, in collaboration with other sector departments and private sector partners, by implementing programmes that redress the way villages, towns, cities and human dwellings are planned, designed, financed, developed, governed and managed.

While we note the remarkable progress made over the past years, we remain conscious of the challenges and limitations we have to contend with to achieve our goal of the delivery of our programmes and projects in a human settlements context. The 2017/18 Annual Performance Plan (APP) articulates our acknowledgment that we cannot discharge our responsibilities towards the citizens of South Africa in the same manner as we

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Official Sign-off

It is hereby certified that the departmental Annual Performance Plan 2017/18 and the plan for the outer years (2019–2020):

• was reviewed by the management of the Department for Human Settlements under the guidance of the Honourable Minister LN Sisulu;

• takes into account all the relevant policies and legislation, the Medium-term Strategic Framework (MTSF), as well Treasury Regulation 6.2.1 and other mandates for which the Department of Human Settlements is responsible; and

• accurately reflect the strategic outcome-oriented goals and performance targets the Department of Human Settlements will endeavour to achieve given the resources made available in the budget for the period of 2017–2020.

Funani Matlatsi Signature: Chief Financial Officer

Neville Chainee Signature: Chief of Operations

Mbulelo Tshangana Signature: Director-General

Lindiwe Sisulu Signature: Executive Authority


PART A: STRATEGIC OVERVIEW

1. Updated situational analysis

Section 26 of Chapter 2 of the Constitution enshrines a citizen’s right to adequate housing. Not only is this a constitutional requirement, it is simple human dignity. However, due to the massive growing demands, the backlog remains a major challenge, resulting in many households in need of adequate housing. The current estimates of the backlog stand at about 2.2 million households, which include households in informal settlements and backyard shacks (Statistics South Africa, 2016 1). While there is a greater demand for adequate housing in quality living environments, the country has to deal with highly unequal and racially stratified settlement patterns, which are the result of the apartheid legacy. This legacy has caused the confinement of poor households to certain areas, located on the periphery of urban centres, excluded from service delivery, infrastructure and work opportunities. Furthermore, a large and ever-increasing housing backlog is evident, due to a number of factors, including the limited supply of affordable housing stock and mortgage finance for households with a monthly income below R7 500, which is exacerbated by the high levels of unaffordability and high rates of unemployment.

The consequences of this backlog are manifested in overcrowding, informal settlements, increasing land invasions in urban areas, and generally poor access to services in metropolitan areas and secondary cities. Additionally, the backlog 1 Statistics South Africa (Stats SA). 2016. Stats SA Community Survey.

spawns individual and public insecurity and frustration in both the social and political arenas. This has also led to an increase in the number of households that do not qualify for a government subsidy or mortgage.

Despite these challenges, the Department, through the implementation of the National Development Plan (NDP), endeavours to deliver on the goals set to be achieved. In collaboration with provinces, entities, municipalities and the private sector, the Department has planned to accelerate delivery on the sub-outcomes of the 2014–2019 Medium-term Strategic Framework (MTSF), which include the following:

a) Ensuring that poor households have adequate housing in better living environments

b) Supporting the development of a functionally and equitable residential property market

c) Improving institutional capacity and coordination for better spatial targeting

As a result, the Department has aligned its priorities to the NDP’s imperatives and national priorities of ensuring that radical economic transformation occurs in the sector. In the coming year, the Department will do the following:

• Implement catalytic projects that will address spatial restructuring by directing human settlement investment to areas with potential for economic development and growth.

• Improve the functionality of the property market and inability of poor household to participate in the residential property market by accelerating the issuing of title deeds.

• Expedite the upgrading of informal settlements.

• Support densification and improve the efficient use of space through the Housing Development Agency (HAD), together with state-owned enterprises and other sectors that contribute to the release of state-owned land for housing and human settlement development.

• Acquire technical capacity support that will assist in the planning and implementation of programmes.

• Accelerate the housing of military veterans.

• Ensure access to housing finance by the gap market.

1.1 Performance delivery environment

The Department is working within the context of fulfilling its mandate, as expressed in Section 26 of the South African Constitution (Act No 108 of 1996), which states: “Everyone has the right to have access to adequate housing”. The Department’s focus is broader than that of delivering the structure. Through the implementation of catalytic projects, the Department and other delivery partners are ensuring that settlements are closer to growth points, thus relieving the burden of transport costs to citizens. Although the Department is ensuring that delivery occurs in areas closer to economic opportunities, the delivery environment is, in the main, influenced by a number of factors that require the proper planning of settlements, ensuring that the pre-planning requirements are adhered to, that the land parcels where development takes place are closer to growth points, that there is proper coordination of government investments and delivery plans, and that houses are allocated to the right beneficiaries. To address these issues, the Department, in

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collaboration with other sector departments, provinces, entities and municipalities, has put measures in place to ensure a conducive delivery environment that produces the expected results.

Thus, the sector focus is on ensuring that the following are in place:

• Spatial planning and governance capabilities that are required to deliver and transform human settlements. This is done through the implementation of capacity development programmes for the sector, which includes the provision of support by professional resource teams (PRTs).

• Measures to address the high costs of well-located land for human settlements development that drives development to the periphery.

• Responses that are adequate to the diverse needs of low- to middle-income households by accelerating the establishment of the Human Settlements Bank.

• Adequate financial and human resources that are required for efficient coordination and delivery.

• Systems to ensure that the private sector is better engaged to enable the investment that is required to meet sustainable built environment outcomes.

To achieve these objectives, the Department and other sector departments have established a joint coordinated forum for planning, in which issues relating to planning and financing the totality of human settlements are deliberated on and implemented. This includes agreements with metropolitan

municipalities, city support programmes and other sector departments to better coordinate the use of available resources to support and achieve human settlement outcomes.

(including provincial governments and municipalities), require the Department to strengthen its programme planning, project management, and monitoring and evaluation capabilities.

The current re-engineering and realignment exercise is also expected to ensure that appropriate and concomitant operational resource allocations are made to branches with key delivery and performance responsibilities and accountability. In addition, the need to improve staff morale and performance will be done by allowing for the appropriate linking of available skills to posts in the Department’s organogram. The need for skills rationalisation and optimisation has also been intensified, given the curtailment of the overall public sector compensation and employment frameworks.

The table below sets out housing delivery through the National Housing Programme since 2009.

Year Serviced sites completed Houses/units completed Total housing opportunities

2010/11 63 546 121 879 185 425

2011/12 58 587 120 610 179 197

2012/13 45 698 115 079 160 777

2013/14 48 193 105 936 154 129

2014/15 49 345 94 566 143 911

2015/2016 52 411 100 339 152 750

Total 317 780 658 409 976 189

1.2 Organisational environment

In order to ensure that the achievement of the Department’s strategic goal of improving the household quality of life is accelerated, the Department has undertaken a process of re-engineering and realigning the current organisational structure to ensure a fit-for-purpose and responsiveness-to-mandate strategy. This was done after an analysis of the current interspherical environment and government performance indicated that, in order to improve current targeted performance, the Department must undertake a more interventionist, activist and operational role.

The perennial under-performance and poor performance, coupled with policy and regulatory compliance by key sector partners


DEPARTMENTAL ORGANISATIONAL STRUCTURE

MINISTERL N Sisulu

DEPUTY MINISTERZ Kota-Fredericks

CD: Internal Audit, Risk Management and Special

Investigation

DIRECTOR-GENERALM Tshangana

CD: Executive Support

DDG:HS Strategy

andPlanning

DDG:HS Delivery Framework

DDG: Programme and

Project Management Unit

DDG:CorporateServices

DDG: Chief

Operations Officer

DDG: Chief

Financial Officer

CD: HS

Strategy

CD: Operational

Policy Frameworks

CD: Programme and Project Planning

CD: Corporate Support

CD: Enterprise

Architecture

CD: Chief Investment

Officer

CD: HS

Planning

CD: Governance Frameworks

CD: Programme Implementation

Facilitation

CD: Information Management Systems (IMS)

and IT Systems

CD: Technical Capacity

Development

CD: Financial

Management

CD: Stakeholder Relations and

Intergovernmental Relations

CD: Advisory Services

CD: Programme Monitoring

and Evaluation

CD: Human

Resources

CD: Regulatory

Compliance Services

CD: Legal

Services

CD:Communications

Services

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• is economically, fiscally, socially and financially affordable and sustainable;

• is based on integrated development planning; and

• is administered in a transparent, accountable and equitable manner, and upholds the practice of good governance.

The legislative mandate of the Department remains the same as the previous year, except for the inclusion of the following:

Estate Agency Affairs Act, 1976

Following a Presidential Proclamation, the Department took over the oversight function of the Estate Agency Affairs Act, 1976, from the Department of Trade and Industry during May 2012. The objectives of the Act are as follows:

• Establish the Estate Agency Affairs Board (EAAB) to regulate the conduct of estate agents.

• Establish the Estate Agents Fidelity Fund.

• Monitor trends within the real estate industry.

• Render education and training to estate agents and consumers.

Policy mandates

Other specific constitutional, legislative and policy mandates of the Department, including government policy frameworks, are the following:

• Constitution of the Republic of South Africa

• Housing Act, 1997 (Act No 107 of 1997)

• Comprehensive Plan for the Creation of Sustainable Human Settlements (“Breaking new Ground”– BNG)

• The Housing Consumer Protection Measures Act, 1998 (Act No 19 of 1998)

• The Housing Development Agency Act, 2008 (Act No 23 of 2008)

• Public Finance Management Act, 1999 (Act No 1 of 1999, as amended by Act No 29)

• The Social Housing Act, 2008 (Act No 16 of 2008)

• The Division of Revenue Act, 2011 (Act No 6 of 2011)

• The Rental Housing Act, 1999 (Act No 50 of 1999)

• Home Loan and Mortgage Disclosure Act, 2000 (Act No 63 of 2000)

• Inclusionary Housing Bill

• Sectional Titles Schemes Management Act (Act 8 of 2011)

• Community Schemes Ombud Service Act (Act 9 of 2011)

• Intergovernmental Relations Framework (Act No 13 of 2005)

• National Development Plan (NDP)

• Spatial Planning and Land Use Management Act, 2013 (Act No 16 of 2013)

2. Revision of legislative and other mandates

The mandate and core business of the Department of Human Settlements is underpinned by the Constitution and all other relevant legislation and policies applicable to the Department. In addressing the mandate for integrated sustainable human settlements, the review of policies, particularly the development of the White Paper for Human Settlements and the revision of the Housing Act to the Human Settlements Act will enhance the Departments efforts in the provision of adequate housing by:

• providing a framework for the realisation of sustainable human settlements and improved quality of household life; and

• providing a foundation for the establishment of viable, socially and economically integrated communities that are located in areas that allow convenient access to economic opportunities, as well as health, educational and social amenities.

Policies

The mandate of the Department is set out in the Housing Act. Section 2(1)(c) of the Housing Act compels all three spheres of government to prioritise the needs of the poor in respect of housing development. In addition, all three spheres of government must ensure that housing development:

• provides as wide a choice of housing and tenure options as is reasonably possible;


Relevant court rulings

There are court rulings affecting the operations of the human settlements sector. Although they do not impact directly on the national department, they affect delivery and the achievement of targets. These cases include but are not limited to the following:

• Government of the Republic of South Africa v Irene Grootboom and Others: CCT 11/00 (right of access to adequate housing)

• Thubelitsha Homes, Minister of Housing and Minister of Local Government and Housing, Western Cape v Various Occupants

• HLA 8/3/2/109 – 2014 Case No. 2011/19. The Ekurhuleni Metropolitan Municipality had brought a joinder application in the Constitutional Court, seeking to join the Department in the proceedings instituted by Bapsfontein Community

• The City of Cape Town and FirstRand Bank Limited: CCT 22/08 (eviction of 20 000 residents from the Joe Slovo informal settlement) Bio-watch Trust v Registrar Genetic Resources and Others: CCT 80/08 (Promotion of Access to information Act) Dingaan Hendrik Nyathi v Member of the Executive Council (MEC) for the Department of Health, Gauteng, and the Minister of Justice and Constitutional Development: CCT 19/07

3. Overview of the 2017/18 budget and MTSF estimates

3.1 Expenditure estimates

Programmes Audited outcome Adjusted appropriation

Medium-term expenditure estimates Indicative

R`000 2013/14 2014/15 2015/16 2016/17 2017/18 2018/19 2019/20Administration 280 399 433 080 411 074 442 274 457 665 450 169 479 843

Human Settlements Policy, Strategy and Planning

73 327 78 703 75 738 83 063 93 573 89 807 95 741

Human Settlements Delivery Support

98 745 133 712 120 796 224 582 207 302 205 808 218 537

Housing Development Finance

26 990 843 28 712 737 29 426 936 29 940 937 32 705 760 34 668 935 36 653 381

Total 27 443 314 29 358 232 30 034 544 30 690 856 33 464 300 35 414 719 37 447 502

The Department of Human Settlements is committed to the NDP’s vision of transforming human settlements and the spatial economy to create more functionally integrated, balanced and vibrant urban settlements by 2030. Outcome 8 (sustainable human settlements and improved quality of household life) of government’s 2014–2019 MTSF guides the Department’s work over the medium term towards ensuring that poor households have access to adequate housing in better living environments, and that institutional capacity and coordination is improved.

The Department expects to deliver approximately 1.5 million housing opportunities by 2019, primarily through catalytic projects, which are integrated mixed-use, mixed-income human settlement developments, informal settlement upgrading, and the provision of affordable rental. Performance targets for the subsidised housing sector as a whole over the medium term include upgrading 750 000 houses in informal settlements to provide access to basic services and secure tenure, building 27 000 social housing units (affordable, medium-density rental units) and 563 000 fully subsidised housing units, and approving and disbursing 70 000 finance-linked individual subsidies.

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Programmes Audited outcome Adjusted appropriation

Medium-term expenditure estimates Indicative

R`000 2013/14 2014/15 2015/16 2016/17 2017/18 2018/19 2019/20Current payments 454 543 605 798 603 669 758 924 777 354 766 608 816 547Compensation of employees

240 228 290 856 310 151 383 491 383 257 376 945 405 680

Goods and services 214 279 314 918 293 514 375 433 394 097 389 663 410 867Interest and rent on land 36 24 4 - - - -Transfers and subsidies 26 879 746 28 507 594 29 255 449 29 826 466 32 531 261 34 562 134 36 574 652Provinces and municipalities

26 105 232 27 669 053 28 957 020 29 123 459 31 351 590 33 071 312 34 968 968

Departmental agencies and accounts

764 648 798 009 287 906 692 395 1 167 031 1 479 034 1 593 236

Higher education institutions

3 949 4 499 - - - - -

Foreign governments and international organisations

1 075 1 269 1 368 1 211 1 272 1 346 1 421

Public corporations and private enterprises

- 4 000 - - 1 500 - -

Non-profit institutions - - - - - - -Households 4 842 30 764 9 155 9 401 9 868 10 442 11 027Payments for capital assets

8 870 14 717 14 108 5 466 5 685 5 977 6 303

Buildings and other fixed structures

- - 236 - - - -

Machinery and equipment 8 173 13 310 13 810 5 197 5 685 5 977 6 303Software and other intangible assets

697 1 407 62 269 - - -

Payments for financial assets

100 155 230 123 161 318 100 000 150 000 80 000 50 000

Total 27 443 314 29 358 232 30 034 544 30 690 856 33 464 300 35 414 719 37 447 502

3.2 Relating expenditure trends to strategic outcome-oriented goals

Over the Medium-term Expenditure Framework (MTEF) period, the Department of Human Settlements will take progressive steps towards achieving the NDP’s vision of transforming human settlements and the spatial economy to create more functionally integrated, balanced and vibrant urban settlements. Even though there has been a budget cut that could impact negatively on the realisation of the 2014–2019 MTSF’s objectives, the Department will upscale delivery through the use of alternative technologies where possible, partner with the private sector, and support provinces and municipalities in packaging projects. While the Department transfers grants to municipalities and provinces, it also ensures that there is sufficient capacity in place to monitor grant performance. The consolidation of the development finance institutions (DFIs) is expected to yield positive results in the realisation of the Department’s strategic objectives and strategic outcome-oriented goals. The Department’s goal is to deliver 1.495 million housing opportunities by 2019, as set out in the 2014–2019 MTSF. Over the medium term, the Department will work towards the 2019 target, largely by developing mixed-use human settlement projects that are designed to have a catalytic effect on spatial, social and economic integration. The housing opportunities are implemented by provinces, metropolitan municipalities and public entities. These implementing agents are funded by contributions from the Department in the form of transfers. Significant private investment is expected for catalytic projects in the form of rental and affordable housing, and economic infrastructure, such as shopping centres and other commercial developments.


Part B: PROGRAMME & SUBPROGRAMME PLANS

4. Programme 1: Administration

Programme purpose: Provide strategic leadership, management and support services to the Department.

4.1 Strategic objective annual targets for 2017/18

4.2 Programme performance indicators and annual targets for 2017/18

Subprogrammes: Executive Support, Internal Audit, Risk Management and Special Investigations, Financial Management and Enterprise ArchitectureStrategic objective

Performance indicators

Strategic Plan target(five-year target)

Audited/actual performance Estimated performance

Medium-term target

2013/14baseline

2014/15baseline

2015/16baseline

2016/17 (target)

2017/18 target

2018/19 target

2019/20 target

To promote efficient and effective administrative processes

Percentage compliance with statutory tabling and prescripts

100% compliance with statutory tabling and prescripts

New target New target New target 100% compliance with statutory tabling and prescripts




Percentage of valid invoicespaid within 30 days

100% of valid invoicespaid within 30 days

New target New target New target New target 100% of valid invoices paid within 30 days

100% of valid invoices paid within 30 days

100% of valid invoices paid within 30 days

Unqualified audit report with no matters of emphasis

Unqualified audit report

New target New target New target Unqualified audit report

Unqualified audit report 2016/17 with no matters of emphasis



Percentage of adherence to the schedules of Parliament, Cabinet, the Forum of South African Directors-General (FOSAD) and the management structures

100% adherence to the schedules of Parliament, Cabinet, FOSAD and the management structures

New target New target New target 100% adherence to Cabinet and Cluster schedules as per approved protocol




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Strategic objective




Medium-term target

2013/14baseline

2014/15baseline

2015/16baseline

2016/17 (target)

2017/18 target

2018/19 target

2019/20 target


Percentage implementation of the approved internal audit plan

100% implementation of the approved internal audit plan

The internal audit plan was approved

The internal audit plan was reviewed, approved and implemented

The internal audit plan was reviewed, approved and implemented





Percentage implementation of the approved risk management plan

100% implementation of the approved risk management plan

The risk management plan strategy was reviewed and updated

The risk management strategy was reviewed, approved and implemented

The approved risk management strategy was not fully implemented





Percentage implementation of the approved anti-fraud and corruption plan

100% implementation of the approved anti-fraud and corruption plan

The draft revised fraud and corruption prevention policy, whistle-blowing policy and fraud prevention plan were finalised

The anti-fraud and corruption strategy was not approved

The anti-fraud and corruption policy, whistle-blowing policy and fraud prevention plan were approved on 26 March 2015





Subprogramme: Corporate SupportStrategic objective




Medium-term target

2013/14baseline

2014/15baseline

2015/16baseline

2016/17 (target)

2017/18 target

2018/19 target

2019/20 target


Percentage compliance with the provisions of the Promotion of Access to Information Act (PAIA)

100% compliance with the provisions of PAIA

New target New target New target 100% of PAIA information requests processed

100% of PAIA information requests processed




Subprogramme: Human ResourcesStrategic objective




Medium-term target

2013/14baseline

2014/15baseline

2015/16baseline

2016/17 (target)

2017/18 target

2018/19 target

2019/20 target

A capacitated and diverse workforce in a conducive working environment

Percentage implementation of the human resources (HR) plan

100% implementation of the HR plan

New target New target New target 100% implementation of the HR plan




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Subprogramme: Legal ServicesStrategic objective




Medium-term target

2013/14baseline

2014/15baseline

2015/16baseline

2016/17 (target)

2017/18 target

2018/19 target

2019/20 target

Effective and efficient legal support

Percentage of litigation matters received attended to

100% of litigation matters received attended to

Four reports on litigation and legal advisory provided







Percentage of contracts processed within reasonable time frame

100% of contracts processed within reasonable time frame

New target New target New target New target 100% of contracts processed within reasonable time frame



Comprehensive human settlements legislation developed


Four reports on the development of a legislative framework

Four reports on the development of a legislative framework

Four reports on the development of a legislative framework as per approved legislative programme

Four reports on the development of a legislative framework as per approved legislative programme

Human Settlements Development Bank BillHuman Settlements BillProperty Practitioners Bill 2016Prevention of Illegal Eviction from and Unlawful Occupation of Land (PIE) Amendment Bill 2016Housing Consumer Protection Bill 2017Home Loan and Mortgage Disclosure Amendment Bill 2016

No target No target


Subprogramme: Information Management Systems (IMS) and Information Technology (IT)Strategic objective




Medium-term target

2013/14baseline

2014/15baseline

2015/16baseline

2016/17 (target)

2017/18 target

2018/19 target

2019/20 target

The information and communication technology (ICT) infrastructure is reliable, secure and available

Percentage availability of the Housing Subsidy System (HSS) database to the provinces

90% availability of the HSS database to the provinces

New target New target New target 90% availability of HSS database to the provinces

90% availability of HSS database to the provinces



Percentage availability of information technology (IT) support services

90% availability of IT support services

New target New target New target 90% availability of IT support services




Subprogramme: CommunicationsStrategic objective




Medium-term target

2013/14baseline

2014/15baseline

2015/16baseline

2016/17 (target)

2017/18 target

2018/19 target

2019/20 target

Promote internal and external communication on human settlements

Percentage implementation of the approved communication strategy

100% implementation of the approved communication strategy

Corporate communication, media services and public information and marketing plans approved and implemented

Four reports on the implementation of corporate communication, media services and public information and marketing strategy






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PROGRAMME 1: ADMINISTRATION

Strategic objective: To promote efficient and effective administrative processes

4.3 Quarterly performance targets for 2017/18

Subprogrammes: Executive Support, Internal Audit, Risk Management and Special Investigations, Financial Management and Enterprise ArchitecturePerformance indicators Reporting period Annual targets 2017/18 Quarterly targets

Q1 Q2 Q3 Q4Percentage compliance with statutory tabling and prescripts

Quarterly 100% compliance with statutory tabling and prescripts





Percentage of valid invoicespaid within 30 days

Quarterly 100% of valid invoicespaid within 30 days





Unqualified audit report with no matters of emphasis

Quarterly Unqualified audit report 2016/17 with no matters of emphasis

Submission of financial statements and performance information on predetermined objectives for 2016/17 to the Auditor-General of South Africa (AGSA)

Unqualified audit report

Development of audit action plan to address audit findings

Implementation and monitoring of the Auditor-General’s findings

Implementation and monitoring of the Auditor-General’s findings

Percentage of adherence to the schedules of Parliament, Cabinet, FOSAD and the management structures

Quarterly 100% adherence to the schedules of Parliament, Cabinet, FOSAD and the management structures





Percentage implementation of the approved internal audit plan

Quarterly 100% implementation of the approved internal audit plan





Percentage implementation of the approved risk management plan

Quarterly 100% implementation of the approved risk management plan





Percentage implementation of the approved anti-fraud and corruption plan

2017/ 18 100% implementation of the approved departmental anti-fraud and corruption plan

100% implementation of the approved departmental anti-fraud and corruption plan





Subprogramme: Corporate SupportPerformance indicators Reporting period Annual targets 2017/18 Quarterly targets

Q1 Q2 Q3 Q4Percentage compliance with the provisions of PAIA

Quarterly 100% compliance with the provisions of PAIA

100% of PAIA access requests processed




S32 report compiled and submitted to the South African Human Rights Commission (SAHRC)

2017/18 PAIA manual approved

2017/18 PAIA manualtranslated into 11 official languages and published in Government Gazette

2017/18 PAIA manual printed in three official languages and distributed

Strategic objective: A capacitated and diverse workforce in a conducive working environmentSubprogramme: Human ResourcesPerformance indicators Reporting period Annual targets 2017/18 Quarterly targets

Q1 Q2 Q3 Q4Percentage implementation of the HR plan

Quarterly 100% implementation of the HR plan





Strategic objective: Effective and efficient legal supportSubprogramme: Legal ServicesPerformance indicators Reporting period Annual targets 2017/18 Quarterly targets

Q1 Q2 Q3 Q4Percentage of litigation matters received attended to

Quarterly 100% of litigation matters received attended to





Percentage of contracts processed within reasonable time frame

Quarterly 100% of contracts processed within reasonable time frame






Quarterly Comprehensive human settlements legislation developed

Progress report on the development of comprehensive human settlements legislation



Human Settlements Development Bank Bill,Human Settlements Bill,Property Practitioners Bill,PIE Amendment Bill,Housing Consumer Protection Bill 2017 and Home Loan and Mortgage Disclosure Act (HLAMDA) Amendment Bill 2016

21

Strategic objective: The ICT infrastructure is reliable, secure and availableSubprogramme: IMS and ITPerformance indicators Reporting period Annual targets 2017/18 Quarterly targets

Q1 Q2 Q3 Q4Percentage availability of the HSS database to the provinces

2017/18 90% availability of HSS database to the provinces





Percentage availability of IT support services

2017/18 90% availability of IT support services





Strategic objective: Promote internal and external communication on human settlementsSubprogramme: CommunicationsPerformance indicators Reporting period Annual targets 2017/18 Quarterly targets

Q1 Q2 Q3 Q4Percentage implementation of the approved communication strategy

Quarterly 100% implementation of the approved communication strategy






5. Programme 2: Human Settlements Policy, Strategy and Planning

Programme purpose: Manage the development and implementation of human settlements policies and programmes.



Subprogramme: Human Settlements PlanningStrategic objective




Medium-term target

2013/14baseline

2014/15baseline

2015/16baseline

2016/17 (target)

2017/18 target

2018/19 target

2019/20 target

To develop evidence-based policies and programmes

Approved national human settlements development plan


Approved national integrated human settlements development plan







Guidelines for human settlements planning and design revised (red book)

Guidelines for human settlements planning and design revised

Memorandum of Understanding (MoU) signed by Department of Human Settlements (DHS) and Department of Science and Technology (DST)

Service level agreement (SLA) between the national department and the Council for Scientific and Industrial Research (CSIR) approved in February 2015

The framework for the revised guidelines for human settlements planning and design has been developed

First draft of the revised guidelines for human settlements planning and design approved for consultation


No target No target

Number of municipalities in secondary cities supported on the implementation of the human settlements master plan

22 municipalities in secondary cities supported on the implementation of the human settlements master plan

No target No target No target No target Eight municipalities in secondary cities supported on the implementation of the human settlements master plan

Seven municipalities in secondary cities supported on the implementation of the human settlements master plan

Seven municipalities in secondary cities supported on the implementation of the human settlements master plan

23

Strategic objective




Medium-term target

2013/14baseline

2014/15baseline

2015/16baseline

2016/17 (target)

2017/18 target

2018/19 target

2019/20 target


Number of hectares of well-located land acquired, rezoned and released for new developments

10 000 ha of well-located landacquired, rezoned and released for new developments

New target 2 635.1 ha released and rezoned

3 589.1 ha of land identified and released for human settlement development

2 455 ha of well-located land acquired, rezoned and released for new developments



2 000 hectares of well-located land acquired, rezoned, and released for new developments

Number of pre- and post-1994 title deeds issued

818 057 pre- and post-1994 title deeds issued

New target 26 279 title deeds backlog

14 266 title deeds eradicated

135 878 title deeds eradicated

327 300 pre-and post-1994 title deeds issued

314 334 pre-and post-1994 title deeds issued

No target

Number of new title deeds issued

340 480 new title deeds issued

New target New target New target 60 740 title deeds for new subsidy houses issued

93 200 title deeds for new subsidy houses issued




Policy framework for human settlements developed

Policy framework for human settlements

Existing policies Existing policies Existing policies Existing policies Policy framework for human settlements developed

Policy framework for human settlements developed

Human settlements code developed

Human settlements code

Housing code Housing code Draft framework for the development of human settlements code

A framework for the human settlements code developed

Programmes for the housing code reviewed

Draft programmes for the human settlements code developed


Research to support policy development conducted


New target New target New target New target Research to support policy development conducted



An analysis of the functionality of the residential property market conducted


New target New target New target New target An analysis of the functionality of the residential property market conducted




Strategic objective




Medium-term target

2013/14baseline

2014/15baseline

2015/16baseline

2016/17 (target)

2017/18 target

2018/19 target

2019/20 target

To enforce compliance with policy for projects under implementation

Percentage of projects under implementation assessed for policy compliance

5% of projects under implementation assessed for policy compliance

New target New target New target New target 5% of projects under implementation assessed for policy compliance



Improved capacity for policy and programme implementation

Number of municipalities assessed for accreditation

21 municipalities assessed for accreditation

Six metropolitan municipalities assessed for the readiness to receive Level 3 accreditation completed

A capacity-support programme for assignment and accreditation was developed

Three municipalities were pre-assessed for accreditation

Revised accreditation framework

Ninemunicipalities assessed for accreditation

Twelvemunicipalities assessed for accreditation

No target

Subprogramme: Stakeholder Relations and Intergovernmental Relations (IGR) EngagementStrategic objective




Medium-term target

2013/14baseline

2014/15baseline

2015/16baseline

2016/17 (target)

2017/18 target

2018/19 target

2019/20 target

Establishment and strengthening of partnerships for human settlements development

Number of partnerships mobilised towards human settlements development

80 partnerships mobilised towards human settlements development

New target New target New target Mobilisation and strengthening of stakeholder participation on human settlements development




Number of initiatives on international cooperation aligned to human settlement priorities serviced

Six initiatives on international cooperation aligned to human settlement priorities serviced

New target Four reports on international knowledge exchange, benchmarking or co-operation in the field of human settlements

Four reports on intersectoral, intersphere collaboration agreement signed and implemented

Mobilisation and strengthening of stakeholder participation on human settlements development




25

Strategic objective




Medium-term target

2013/14baseline

2014/15baseline

2015/16baseline

2016/17 (target)

2017/18 target

2018/19 target

2019/20 target

Establishment and strengthening of partnerships for human settlements development

Number of Intergovernmental fora coordinated in line with human settlement priorities

32 intergovern-mental fora coordinated in line with human settlement priorities

New target Intersectoral and inter-sphere collaboration agreements signed and implemented

Intersectoral and inter-sphere collaboration agreements signed and implemented

Mobilisation and strengthening of stakeholder participation on human settlements development

24 intergovern-mental fora coordinated in line with human settlements priorities

32 intergovern-mental fora coordinated in line with human settlement spriorities

32 intergovern-mental fora coordinated in line with human settlements priorities

Parliamentary committees’ programme supported


New target New target New target New target Provide support to Parliamentary committees’ programme

Provide support to Parliamentary committees’ programme



Programme 2: Human Settlements Policy, Strategy and Planning

Strategic objective: To develop evidence-based policies and programmes


Subprogramme: Human Settlements PlanningPerformance indicators Reporting period Annual targets 2017/18 Quarterly targets

Q1 Q2 Q3 Q4Approved national human settlements development plan for the provinces

Quarterly An approved national human settlements development plan for the provinces

No target First draft of the national human settlements development plan completed

Second draft of the national human settlements development plan

Approved national human settlements development plan for the provinces

Guidelines for human settlements planning and design revised (red book)

Quarterly Guidelines for human settlements planning and design revised

Consultation on first draft of the revised guidelines for human settlements planning and design

Consultation on the draft of the revised guidelines for human settlements planning and design

Consultation on the draft of the revised guidelines for human settlements planning and design


Number of municipalities in secondary cities supported with the implementation of the human settlements master plan

Quarterly Eight municipalities in secondary cities supported on the implementation of the human settlements master plan

Two municipalities in secondary cities supported on the implementation of the human settlements master plan




Number of hectares of well-located land acquired, rezoned and released for new developments

Quarterly 3 000 ha of well-located land acquired, rezoned and released for new developments

750 ha of well-located land acquired, rezoned and released for new developments




Number of pre- and post-1994 title deeds issued

Quarterly 327 300 pre- and post-1994 title deeds issued





Number of title deeds for new subsidy houses issued

Quarterly 93 200 title deeds for new subsidy houses issued





27

Strategic objective: 1. To develop evidenced-based policies and programmes 2. To enforce compliance with policies and programmes 3. Improved support and capacity for the human settlements sector

Subprogramme: Operational FrameworksPerformance indicators Reporting period Annual targets 2017/18 Quarterly targets

Q1 Q2 Q3 Q4Policy framework for human settlements developed

Quarterly Policy framework for human settlements developed

No target A draft policy framework for human settlements developed

No target Policy framework for human settlements developed


Quarterly Research to support policy development conducted

Research agenda developed





Quarterly Programmes for the housing code reviewed

Framework for reviewing the programmes in the code developed

Review of programmes in the code

No target Programmes in the code reviewed


Quarterly An analysis of the functionality of the residential property market conducted





Percentage of projects under implementation assessed for policy compliance

Quarterly 5% of projects under implementation assessed for policy compliance

Policy compliance assessment framework developed


No target A comprehensive report on projects assessed for policy compliance

Number of municipalities assessed for accreditation

Quarterly Nine municipalities assessed for accreditation

Four municipalities pre-assessed for accreditation

Five municipalities pre-assessed for accreditation

Four municipalities assessed for accreditation

Five municipalities assessed for accreditation


Strategic objective: Establishment and strengthening of partnerships for human settlements developmentSubprogramme: Stakeholder Relations and IGR EngagementPerformance indicators Reporting period Annual targets 2017/18 Quarterly targets

Q1 Q2 Q3 Q4Number of partnerships mobilised towards human settlements development

Quarterly 40 partnerships mobilised towards human settlements development

Eight partnerships mobilised towards human settlements development

16 partnerships, mobilised towards human settlements development

Eight partnerships, mobilised towards human settlements development

Eight partnerships, mobilised towards human settlements development

Number of initiatives on international cooperation aligned to human settlement priorities serviced

Quarterly Six initiatives on international cooperation aligned to human settlement priorities serviced





Number of intergovernmental fora coordinated in line with human settlement priorities

Quarterly 24 intergovernmental fora coordinated in line with human settlement priorities

Six intergovernmental fora coordinated in line with human settlement priorities





Quarterly Provide support to Parliamentary committees’ programme





29

6. Programme 3: Programme Monitoring and Delivery Support

Programme purpose: To support the execution, and monitor and evaluate the implementation of human settlements programmes and projects.

Manage the building of capacity and skills in the sector and provide oversight of public entities.



Subprogramme: Programme and Project PlanningStrategic objective




Medium-term target

2013/14baseline

2014/15baseline

2015/16baseline

2016/17 (target)

2017/18 target

2018/19 target

2019/20 target

Provide implementation support on the delivery of adequate housing

Guideline framework for testing project readiness implemented in nine provinces


Draft guideline framework for testing project readiness developed

Approved guideline framework for testing project readiness

Implement the guideline framework for testing project readiness

Implement and review the guideline framework for testing project readiness




Number of catalytic projects implemented

50 catalytic projects implemented

None 16 planned catalytic projects that address spatial, social and economic integration

10 planned catalytic projects that address spatial, social and economic integration

15 planned catalytic projects that address spatial, social and economic integration implemented




Number of mining towns supported on human settlement development interventions

22 mining towns supported on human settlement development interventions

None None Four human settlement interventions in mining towns

Nine interventions for human settlement projects in mining towns





Subprogramme: Programme Implementation FacilitationStrategic objective




Medium-term target

2013/14baseline

2014/15baseline

2015/16baseline

2016/17 (target)

2017/18 target

2018/19 target

2019/20 target


Number of informal settlements assessed (feasibility study conducted)

2 200 informal settlements assessed (feasibility study conducted)

No baseline 360 informal settlements assessed

463 informal settlements assessed

500 feasibilities on informal settlements conducted

400 informal settlements assessed (feasibility studies conducted)



Number of informal settlement upgrading plans developed

2 200 informal settlement upgrading plans developed

No baseline 336 informal settlement upgrading plans

76 informal settlement upgrading plans developed





Number of provinces and metropolitan municipalities (metros) supported in the implementation of the People’s Housing Process (PHP) policy

Nine provinces and eight metros supported in the implementation of the PHP policy

Six provinces supported in the delivery of 6 292 PHP units

A report on support provided to provinces to utilise cooperatives and informal settlement upgrading through the PHP

Consolidation of the institutional capacity for the PHP and all informal settlement upgrading support programmes completed

Five provinces and four metros supported in the implementation of the PHP policy

Seven provinces and six metros supported in the implementation of the PHP policy



Number of households in informal settlements upgraded

750 000 households upgraded

Four quarterly progress reports on the 49 municipalities supported and assisted with technical support

74 017 households upgraded to Phase 2



150 000 households in informal settlements upgraded



Number of non-statutory military veterans housed

5 000 non-statutory military veterans housed

N/A 154 units (unaudited)

311 (delivery to date)




No target

31

Strategic objective




Medium-term target

2013/14baseline

2014/15baseline

2015/16baseline

2016/17 (target)

2017/18 target

2018/19 target

2019/20 target


Number of individual units for subsidy housing submarket provided

563 000 individual units for subsidy housing submarket provided

N/A 95 210 housing units for subsidy housing submarket provided

99 904 subsidy housing opportunities provided

115 000 subsidy housing opportunities provided




Number of private affordable rental housing opportunities delivered

35 000 private affordable rental housing opportunities delivered

New target 8 994 private affordable rental housing opportunities delivered






Number of social housing units delivered

27 000 social housing units delivered

New target 2 053 social housing units

3 480 social housing units




834 social housing units delivered

Number of community residential units delivered

10 000 community residential units delivered

New target 2 017 community residential units

2 152 community residential units






Subprogramme: Monitoring and EvaluationStrategic objective




Medium-term target

2013/14baseline

2014/15baseline

2015/16baseline

2016/17 (target)

2017/18 target

2018/19 target

2019/20 target

Enhanced sector monitoring and evaluation

Percentage of projects under implementation monitored and verified (Human Settlements Development Grant (HSDG) and Urban Settlements Development Grant (USDG))

100% of projects under implementation monitored and verified (HSDG and USDG)

No target 57% of running projects monitored through physical site visits and other verification methodologies (Revised Monitoring and Evaluation Impact Assessment (MEIA) Framework

75% of running projects monitored through physical site visits or analysis of other data sources





Number of evaluation studies completed

Eight evaluation studies completed

Two evaluation studies completed (Rapid Appraisal of Outcome 8 reports)

Upgrading of Informal Settlements Programme (UISP) evaluation study (UISP baseline) commenced

One evaluation study completed (Rapid Appraisal of Outcome 8 report)

One evaluation study completed (UISP baseline report)

Two evaluation studies (Affordable Housing and environmental implementation plan (EIP) commenced

Two evaluation studies (Affordable Housing and EIP) completed

One evaluation study (UISP three-year impact) to commence

One evaluation study (UISP three-year impact) completed

One evaluation study conducted

33

Subprogramme: Regulatory Compliance ServicesStrategic objective




Medium-term target

2013/14baseline

2014/15baseline

2015/16baseline

2016/17 (target)

2017/18 target

2018/19 target

2019/20 target


Single DFI established

Single DFI established

New target New target DFI consolidation process applied

Single DFI operational integration completed

Operational integration implemented

Operational Integration implemented

No target

Number of entities’ delivery plans aligned to the MTSF

Six entities’ delivery plans aligned to the MTSF

New target New target New target Four shareholder compacts of the human settlements entities aligned to the MTSF (2017/18)

Eight entities’ delivery plans aligned to the MTSF



Strategic objective: Improved support and capacity for the human settlements sectorSubprogramme: Technical Capacity DevelopmentStrategic objective




Medium-term target

2013/14baseline

2014/15baseline

2015/16baseline

2016/17 (target)

2017/18 target

2018/19 target

2019/20 target

Improved support and capacity for the human settlements sector

Human settlements sector capacity audit conducted

Human settlements sector capacity programme implemented

New target New target New target New target Human settlements sector capacity audit conducted

Human settlements sector capacity audit outcomes implemented

Human settlements sector capacity audit outcomes implemented

Number of youth supported through a bursary programme

919 youth supported through a bursary programme

Scholarships programme managed

300 youth supported through a scholarship programme






Number of practitioners trained on human settlements skills development programmes

2 000 practitioners trained on human settlements skills development programmes

328 officials trained in all three spheres on human settlements skills development programmes

803 officials trained in all three spheres on human settlements skills development programmes

350 officials trained on human settlements skills development programmes

400 practitioners trained on human settlements specific skills

500 practitioners trained on sustainable human settlements skills development programmes

560 practitioners trained on human settlements skills development programmes



Programme 3: Programme Monitoring and Delivery Support

Strategic objective: Provide implementation support on the delivery of adequate housing


Subprogramme: Programme and Project PlanningPerformance indicators Reporting period Annual targets 2017/18 Quarterly targets

Q1 Q2 Q3 Q4Guideline framework for testing project readiness implemented in nine provinces

Quarterly Guideline framework for testing project readiness implemented in nine provinces

Report on the state of readiness of projects in two provinces in line with approved provincial business plans

Report on the state of readiness of projects in three provinces in line with approved provincial business plans



Number of catalytic projects implemented

Quarterly 50 catalytic projects implemented


50 catalytic project implemented



Number of mining towns supported on human settlement development interventions

Quarterly 22 mining towns supported on human settlement development interventions





35

Subprogramme: Programme Implementation FacilitationPerformance indicators Reporting period Annual targets 2017/18 Quarterly targets

Q1 Q2 Q3 Q4Number of informal settlements assessed (feasibility study conducted)

Quarterly 400 informal settlements assessed (feasibility studies conducted)





Number of informal settlement upgrading plans developed

Quarterly 300 informal settlement upgrading plans developed





Number of provinces and metros supported in the implementation of the PHP policy

Quarterly Seven provinces and six metros supported on the implementation of the PHP policy





Number of households in informal settlements upgraded

Quarterly 150 000 households in informal settlements upgraded





Number of non-statutory military veterans housed

1 700 non-statutory military veterans adequately housed

150 non-statutory military veterans housed




Number of individual units for subsidy housing submarket provided

Quarterly 112 600 individual units for subsidy housing submarket provided





Number of private affordable rental housing opportunities delivered

Quarterly 7 920 private affordable rental housing opportunities delivered





Number of social housing units delivered

Quarterly 6 000 social housing units delivered





Number of community residential units delivered

Quarterly 1 915 community residential units delivered

315 community residential units delivered





Subprogramme: Monitoring and EvaluationPerformance indicators Reporting period Annual targets 2017/18 Quarterly targets

Q1 Q2 Q3 Q4Percentage of projects under implementation monitored and verified (HSDG and USDG)

Quarterly 100% of projects under implementation monitored and verified (HSDG and USDG)





Number of evaluation studies completed

Quarterly One evaluation study conducted (UISP three-year impact)

A conceptual framework developed

Inception report on the evaluation study

Literature review report on evaluation study

One evaluation study conducted (UISP three-year impact)

Strategic objective: Provide implementation support on the delivery of adequate housingSubprogramme: Regulatory Compliance ServicesPerformance indicators Reporting period Annual targets 2017/18 Quarterly targets

Q1 Q2 Q3 Q4Single DFI established Quarterly Single DFI operational

integration implementedProgress report on single DFI operational integration

Progress report on single DFI operational integration

Progress report on single DFI operational integration

Single DFI operational integration implemented

Number of entities’ delivery plans aligned to the MTSF

Quarterly Eight entities’ delivery plans aligned to the MTSF

No target First drafts of the entities’ delivery plans aligned to the MTSF

Second drafts of the entities’ delivery plans aligned to the MTSF

Eight entities’ delivery plans aligned to the MTSF

Strategic objective: Improved support and capacity for the human settlements sectorSubprogramme: Technical Capacity Development Performance indicators Reporting period Annual targets 2017/18 Quarterly targets

Q1 Q2 Q3 Q4Human settlements sector capacity audit conducted

Quarterly Human settlements sector capacity audit conducted

No target Human settlements sector capacity audit conducted

Human settlements sector capacity audit conducted

Capacity audit outcomes approved

Number of youth supported through a bursary programme






Number of practitioners trained on human settlements skills development programmes

Quarterly 500 practitioners trained in human settlements skills development programmes

Consolidate list of priority skills requirements from the three spheres




37

7. Programme 4: Housing Development Finance

Programme purpose: Fund the delivery of the housing and human settlements programmes, and manage all matters related to improving access to housing finance and developing partnerships with the financial sector.

Strategic objective: Efficient and effective utilisation of human settlements grants, and monitoring lending patterns by financial institutions



Subprogramme: Chief Investment OfficerStrategic objective(High-level output)




Medium-term target

2013/14baseline

2014/15baseline

2015/16baseline

2016/17 (target)

2017/18 target

2018/19 target

2019/20 target

Efficient and effective utilisation of human settlements grants, and monitoring lending patterns by financial institutions

Approved human settlements grants frameworks


Grants frameworks approved

Grants frameworks approved

Housing and human settlements framework restructured by October 2015

Approved human settlements grants framework




Number of HSDG and USDG quarterly performance assessments conducted

20 HSDG and USDG quarterly performance assessments conducted

12 monthly reports, four quarterly reports and one annual report submitted

12 monthly reports, four quarterly reports and one annual report submitted

Annual reports on HSDG, USDG and Municipal Human Settlements Capacity Grant (MHSCG) were produced and submitted

Four HSDG and USDG quarterly performance assessments submitted to management

Four HSDG and USDG quarterly performance assessments conducted



Percentage of HSDG construction budget allocated to women and youth contractors

30% of HSDG construction budget allocated to women and youth contractors

New target New target New target New target 30% of HSDG construction budget allocated to womenand youth contractors

30% of HSDG construction budget allocated to women

30% of HSDG construction budget allocated to women


Strategic objective(High-level output)




Medium-term target

2013/14baseline

2014/15baseline

2015/16baseline

2016/17 (target)

2017/18 target

2018/19 target

2019/20 target

Efficient and effective utilisation of human settlements grants, and monitoring lending patterns by financial institutions

Number of finance-linked individual subsidy programme (FLISP) subsidies allocated to approved beneficiaries

70 000 FLISP subsidies allocated to approved beneficiaries

New target 1 193 FLISP subsidies allocated

2 253 FLISP subsidies allocated

17 231 FLISP subsidies allocated to approved beneficiaries per year




Framework to improve DFI lending developed


New target New target New target New target Framework to improve DFI lending developed

Framework to improve DFI lending implemented

No target

Framework to achieve private sector investment leveraging developed


New target New target New target New target Framework to achieve private sector investment leveraging developed

Framework to achieve private sector investment leveraging implemented

Framework to achieve private sector investment leveraging assessed

Number of assessments on the volume of loans granted by DFIs for the affordable housing market conducted

12 assessments on the volume of loans granted by DFIs for the affordable housing market conducted

Four quarterly assessments on the volume and number of loans granted by DFIs for the affordable housing market

One quarterly assessment on the volume and number of loans granted by DFIs for the affordable housing market



Four assessments on the volume of loans granted by DFIs for the affordable housing market conducted



A revised finance model on grants


New target New target Four performance reports on state finance products for the gap market

State finance products for the affordable market revised

Annual assessment of the current financing model on grants conducted


No target

Employers’ contribution towards employer- assisted housing assessed

Employers’ contribution towards employer- assisted housing assessed

New target New target New target New target Employers’ contribution towards employer-assisted housing assessed

Employers’ contribution towards employer-assisted housing assessed

Employers’ contribution towards employer-assisted housing assessed

39

Strategic objective(High-level output)




Medium-term target

2013/14baseline

2014/15baseline

2015/16baseline

2016/17 (target)

2017/18 target

2018/19 target

2019/20 target

Efficient and effective utilisation of human settlements grants and monitoring lending patterns by financial institutions

Annual performance analysis of financial institutions on their lending patterns on home loans conducted

Annual performance analysis of financial institutions on their lending patterns on home loans analysed

Annual report on the performance and the ratings of financial institutions prepared for the Minister and submitted

Approved annual report on the performance ratings of financial institutions Two reports on home loan lending patterns and practices by financial institutions

Annual report on the performance of financial institutions and their lending patterns on home loans

Annual report on the performance of financial institutions and their lending patterns on home loans


Annual performance analysis of financial institutions on their lending patterns conducted



Programme 4: Housing Development Finance

Strategic objective: Efficient and effective utilisation of human settlements grants, and monitoring lending patterns by financial institutions


Subprogramme: Chief Investment Officer Performance indicators Reporting period Annual targets 2017/18 Quarterly targets

Q1 Q2 Q3 Q4Approved human settlements grants frameworks

Annual Approved human settlements grants frameworks

No target No target Human settlements grants frameworks developed


Quarterly assessments conducted on human settlements grants (HSDG and USDG)

Quarterly Four HSDG and USDG quarterly performance assessments conducted

One HSDG and USDG quarterly performance assessment conducted




Percentage of the HSDG construction budget allocated to women and youth contractors

Quarterly 30% of the HSDG construction budget allocated to women and youth contractors

A report on the 30% of the HSDG construction budget allocated to women and youth contractors




Percentage of the USDG construction budget allocated to women and youth contractors

Quarterly 30% of the USDG construction budget allocated to women and youth contractors

A report on the 30% of the USDG construction budget allocated to women and youth contractors




Number of FLISP subsidies allocated to approved beneficiaries

Quarterly 5 000 FLISP subsidies allocated to approved beneficiaries






Quarterly Framework to improve DFI lending developed

No target No target Draft framework to improve DFI lending developed



Quarterly Framework to achieve private sector investment leveraging developed

No target No target Draft framework to achieve private sector investment leveraging developed


Number of assessments on the volume of loans granted by DFIs for the affordable housing market completed

Quarterly Four assessments on the volume of loans granted by DFIs for the affordable housing market completed

One assessment on the volume of loans granted by DFIs for the affordable housing market completed




41

Performance indicators Reporting period Annual targets 2017/18 Quarterly targetsQ1 Q2 Q3 Q4

Annual assessment of the current financing model on grants conducted

Quarterly Annual assessment of the current financing model on grants conducted

No target No target No target Current financing model on grants assessed

Assessments of employers’ contribution towards employer-assisted housing

Biannual Biannual assessment of employers’ contribution towards employer-assisted housing

No target One assessment of employers’ contribution towards employer-assisted housing

No target One assessment of employers’ contribution towards employer-assisted housing


Annual Annual performance analysis of financial institutions on their lending patterns on home loans conducted

No target Annual performance analysis of financial institutions on their lending patterns on home loans conducted

No target No target


7.4 Reconciling performance targets with the budget and MTEF 2017–20

Programme 1: AdministrationSubprogrammes Audited

outcomeAdjusted

appropriationMedium-term expenditure estimates

IndicativeR`000 2013/14 2014/15 2015/16 2016/17 2017/18 2018/19 2019/20Ministry 28 739 66 437 78 568 60 222 63 488 58 172 60 805Departmental Management 53 508 101 857 56 575 102 143 101 479 97 671 104 036Corporate Services 134 141 190 534 188 384 188 160 196 055 197 711 211 880Property Management 24 699 32 153 42 039 39 900 41 097 41 097 43 332Financial Management 39 312 42 099 45 508 51 849 55 546 55 518 59 790Total 280 399 433 080 411 074 442 274 457 665 450 169 479 843

Economic classification Audited outcome

Adjusted appropriation

Medium-term expenditure estimatesIndicative

R`000 2013/14 2014/15 2015/16 2016/17 2017/18 2018/19 2019/20Current payments 272 908 397 840 398 858 438 900 454 137 446 638 476 121

Compensation of employees 140 578 178 849 186 765 216 458 224 770 222 295 239 570Goods and services 132 294 218 970 212 089 222 442 229 367 224 343 236 551Interest and rent on land 36 21 4 - - - -

Transfers and subsidies 175 22 706 1 038 46 46 50 53Provinces and municipalities - - - - - - -Departmental agencies and accounts - - - - - - -Higher education institutions - 1 170 - - - - -Foreign governments and international organisations - - - - - - -Public corporations and private enterprises - - - - - - -Non-profit institutions - - - - - - -Households 175 21 536 1 038 46 46 50 53

Payments for capital assets 7 198 12 426 10 928 3 328 3 482 3 481 3 669Buildings and other fixed structures - - 236 - - - -Machinery and equipment 6 617 11 019 10 630 3 059 3 482 3 481 3 669Software and other intangible assets 581 1 407 62 269 - - -

Payments for financial assets 118 108 250 - - - -Total 280 399 433 080 411 074 442 274 457 665 450 169 479 843

This programme allocation grows from R442.2 million in 2016/17 to R479.4 million in 2019/20, an average growth of 2.8%. The programme’s biggest cost drivers, apart from compensation of employees, are funds provided for internal audit activities and special investigations, computer services, and travel and subsistence. The programme mainly provides strategic leadership to the sector and the Department, as well as support to the Department.

43

Programme 2: Human Settlements Policy, Strategy and PlanningSubprogrammes Audited

outcomeAdjusted


IndicativeR`000 2013/14 2014/15 2015/16 2016/17 2017/18 2018/19 2019/20Management for Policy, Strategy and Planning 3 568 3 902 7 420 7 424 7 730 8 067 8 525Human Settlements Policy Frameworks 27 756 29 731 29 177 30 852 32 143 33 387 35 722Human Settlements Strategy and Planning 42 003 45 070 39 141 44 787 53 700 48 353 51 494Total 73 327 78 703 75 738 83 063 93 573 89 807 95 741





Compensation of employees 38 322 45 311 49 805 55 724 63 892 61 552 65 946Goods and services 33 250 26 817 23 077 25 261 26 016 26 016 27 432Interest and rent on land - - - - - - -

Transfers and subsidies 1 148 5 394 1 609 1 211 2 772 1 346 1 421Provinces and municipalities - - - - - - -Departmental agencies and accounts - - - - - - -Higher education institutions - - - - - - -Foreign governments and international organisations 1 075 1 269 1 368 1 211 1 272 1 346 1 421Public corporations and private enterprises - 4 000 - - 1 500 - -Non-profit institutions - - - - - - -Households 73 125 241 - - - -

Payments for capital assets 575 1 170 1 221 867 893 893 942Buildings and other fixed structures - - - - - - -Machinery and equipment 575 1 170 1 221 867 893 893 942Software and other intangible assets - - - - - - -


This programme allocation grows from R83 million in 2016/17 to R95.7 million in 2019/20, an average nominal growth of 4.8%. The programme’s biggest cost drivers are compensation of employees and travel and subsistence.


Programme 3: Programme Monitoring and Delivery SupportSubprogrammes Audited

outcomeAdjusted


IndicativeR`000 2013/14 2014/15 2015/16 2016/17 2017/18 2018/19 2019/20Management for Programme Delivery Support 4 071 7 019 7 533 9 240 9 403 8 584 9 093Programme Management Unit 50 480 69 598 70 587 165 021 159 731 158 765 168 284Chief of Operation 44 194 57 095 42 676 50 321 48 168 49 049 52 343Total 98 745 133 712 120 796 224 582 217 302 216 398 229 720





Compensation of employees 47 245 53 001 57 991 93 259 74 700 72 343 77 806Goods and services 42 030 66 092 53 815 120 919 131 699 132 289 139 490Interest and rent on land - 3 - - - - -

Transfers and subsidies 8 543 13 602 7 865 9 355 9 822 10 392 10 974Provinces and municipalities - - - - - - -Departmental agencies and accounts - - - - - - -Higher education institutions 3 949 4 499 - - - - -Foreign governments and international organisations - - - - - - -Public corporations and private enterprises - - - - - - -Non-profit institutions - - - - - - -Households 4 594 9 103 7 865 9 355 9 822 10 392 10 974

Payments for capital assets 922 1 011 1 083 1 049 1 081 1 374 1 450Buildings and other fixed structures - - - - - - -Machinery and equipment 806 1 011 1 083 1 049 1 081 1 374 1 450Software and other intangible assets 116 - - - - - -


This programme allocation grows from R224.5 million in 2016/17 to R229.7 million in 2019/20, an average nominal growth of 0.8%. The programme’s biggest cost drivers are compensation of employees, consultants, and travel and subsistence.

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Programme 4: Housing Development FinanceSubprogrammes Audited

outcomeAdjusted


IndicativeR`000 2013/14 2014/15 2015/16 2016/17 2017/18 2018/19 2019/20Management for Housing Development Finance 1 940 357 1 036 3 741 4 082 4 247 4 506Chief Investment Officer 19 023 16 488 19 974 21 342 23 057 23 752 25 488Human Settlements Development Grant 17 028 326 17 084 369 18 302 675 18 283 991 19 969 343 21 115 175 22 338 182Contributions 864 648 1 026 839 448 906 792 395 1 317 031 1 559 034 1 643 236Urban Settlements Development Grant 9 076 906 10 284 684 10 554 345 10 839 468 11 382 247 11 956 137 12 630 786Municipal Human Settlements Capacity Grant - 300 000 100 000 - - - -Total 26 990 843 28 712 737 29 426 936 29 940 937 32 695 760 34 658 345 36 642 198





Compensation of employees 14 083 13 695 15 590 18 050 19 895 20 755 22 358Goods and services 6 705 3 039 4 533 6 811 7 015 7 015 7 394Interest and rent on land - - - - - - -

Transfers and subsidies 26 869 880 28 465 892 29 244 937 29 815 854 32 518 621 34 550 346 36 562 204Provinces and municipalities 26 105 232 27 669 053 28 957 020 29 123 459 31 351 590 33 071 312 34 968 968Departmental agencies and accounts 764 648 796 839 287 906 692 395 1 167 031 1 479 034 1 593 236Higher education institutions - - - - - - -Foreign governments and international organisations - - - - - - -Public corporations and private enterprises - - - - - - -Non-profit institutions - - - - - - -Households - - 11 - - - -

Payments for capital assets 175 110 876 222 229 229 242Buildings and other fixed structures - - - - - - -Machinery and equipment 175 110 876 222 229 229 242Software and other intangible assets - - - - - - -

Payments for financial assets 100 000 230 001 161 000 100 000 150 000 80 000 50 000Total 26 990 843 28 712 737 29 426 936 29 940 937 32 695 760 34 658 345 36 642 198

This programme allocation consists mostly of conditional grants and transfer to departmental Institutions. The allocation grows from R29.9 billion in 2016/17 to R36.6 billion in 2019/20, an average nominal growth of 7%. The HSDG, which is a capital transfer grant to provinces allocation, grows from R18.2 billion in 2016/17 to R22.3 billion in 2019/20, an average nominal growth of 6.9%. The USDG, which is a capital transfers grant to metropolitan municipalities, grows from R10.8 billion in 2016/17 to R12.6 billion in 2019/20, an average nominal growth of 5.2%.


PART C: LINKS TO OTHER PLANS

8. Links to the long-term infrastructure and other capital plans

The Department contributes to the strategic infrastructure projects (SIPs) that are part of the Presidential Infrastructure Coordinating Commission (PICC). The work of the Department is covered in SIPs 1 to 7, as well as SIP 18. The departmental interventions within the SIPs deal with a number of priority projects in mining towns and rapidly growing areas. In implementing these plans, the Department is partnering with municipalities, provinces and mining houses. It has ring-fenced funding for the mining towns. The key focus is the provision of adequate housing for communities around the mining towns. This includes the mine workers.

Coordinating the installation of bulk services is a complex matter that requires comprehensive planning and cooperation between national, provincial and local government. Even though the Department has revised its planning frameworks, coordinating the installation of bulk services needs to be improved to achieve higher rates of delivery. The accreditation of metropolitan municipalities has seen a shift in accounting for delivery. The process will – in the long term – enable municipalities to deliver mega projects.

The Department’s contribution to government’s infrastructure plans will integrate the economic, social and environmental sectors to ensure a sustainable stimulation of the economy. The ability to deliver on these is dependent on partnerships with private sector and civil society.

The Department fully supports and commits to government’s job creation drive. The development and implementation of clear plans for the effective coordination and implementation of the National Youth Programme, implemented through the National Home Builders Registration Council (NHBRC) and the EAAB, contribute to plans of building capacity and diversifying skills amongst the youth.

9. Conditional grants

Human Settlements Development Grant

This conditional grant enables the Department to provide effective oversight and ensure compliance with the housing code. The grant reflects the conditional grant allocation that is transferred to the provinces for human settlements development. Funding is provided on the basis of housing needs, the number of households earning less than R3 500 per month and the population per province. The grant will continue over the reporting period.

Urban Settlements Development Grant

This a supplementary capital infrastructure grant with conditions, objects and distribution criteria that include infrastructure backlogs aimed at improving the outcomes of the application

of the equitable share. The grant reflects the conditional grant to municipalities for infrastructure and human settlements development to support the upgrading of informal settlements in metropolitan municipalities. The grant will continue over the reporting period.

10. Public entities

Eight public entities report to the Department:

• Estate Agency Affairs Board

• National Housing Finance Corporation

• National Urban Reconstruction and Housing Agency

• Social Housing Regulatory Authority

• National Home Builders Registration Council

• Rural Housing Loan Fund

• Housing Development Agency

• Community Schemes Ombud Service

The mandate and key strategic objectives of each of these entities are summarised below.

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Human settlement entitiesName of public entity Mandate Output Current budget Date of next EvaluationNational Housing Finance Corporation

Mobilise funding to the human settlements space in partnership with a broad range of institutions. It also provides wholesale finance and acts as a fund and risk manager

• 3 311 housing opportunities facilitated through disbursements • 2 993 rental housing opportunities facilitated through disbursements • 318 affordable housing opportunities facilitated through disbursements • 14 297 housing opportunities facilitated through leveraged funds • R1.24 billion leveraged from the private sector

R100 000 000 (capital grant)

Q1 review: August 2017 Q2 review: November 2017 Q3 review: February 2018 Q4 review: May 2018

Estate Agency Affairs Board

Regulate, maintain and promote the standard of conduct of estate agents, issue fidelity fund certificates to qualifying applicants, prescribe the standard of education and training of estate agents, investigate complaints lodged against estate agents, and manage the Estate Agents Fidelity Fund

• 8% of compliant registered estate agents• 12 000 000 radio consumers reached through radio awareness campaigns• 90% of compliant estate agents operating in affordable housing markets• 4 000 youths recruited on the one-learner-one-estate agent programme• Fidelity Fund net asset value: 1.25% per annum• 10% increase in estate agencies operating in the affordable housing market (30% over

MTSF period)• Project management and secretarial support in the implementation plan for title deeds• Biannual information pack on industry trends and analysis, which provides

- annual report on trends in the affordable property market (at year end);- distribution of sales in the affordable housing market; and- trends analysis report indicating 20% increase in transactions of properties worth less than R500 000.

• Transaction support requirements and programmes in the affordable housing market

- Q1 review: August 2017 Q2 review: November 2017 Q3 review: February 2018 Q4 review: May 2018

Home Builders Registration Council

Provide housing consumers with warranty protection against defects in new homes, and provide protection against any failure of builders to comply with their obligations in terms of the Housing Consumer Protection Measures Act, 1998 (Act 95 of 1998)

• 54 000 non-subsidy homes by private sector enrolled• 220 000 subsidy homes enrolled• 4 000 late home enrolments approved• 54 000 non-subsidy enrolled homes inspected• 693 752 subsidy homes enrolled inspected• 3 910 new homebuilder registrations approved • 13 090 renewals of homebuilder registrations• 2 000 homebuilders trained• 2 000 youths trained• 500 home inspectors trained• 400 artisans trained• 1 800 women trained• 250 military veterans trained



Name of public entity Mandate Output Current budget Date of next EvaluationHousing Development Agency

Facilitate the release of land and landed properties for human settlements development

• 3 000 hectares of well-located land released for human settlement development (targeting poor and middle-income households)

• Quarterly reports on the release and rezoning of land• Provide 274 informal settlements with technical support• Provide technical support to 22 projects in mining towns• 50 catalytic projects supported• Nine provinces provided with capacity support as per MTOPs and business plans• Implementation support provided to programmes and projects providing 8 859 housing units• Implementation support provided to programmes and projects providing 5 203 serviced

sites

R210 668 000(operational grant)


National Urban Reconstruction and Housing Agency

Ensure the availability of bridging finance to small, medium and established contractors who build low- and moderate-income housing and related community facilities and infrastructure

• 910 affordable houses built and sites serviced with bridging finance• 7 020 subsidy houses built and sites serviced with bridging finance• Four infrastructure and community facility projects completed with bridging finance• 60 contractors trained through the Contractor Finance and Development Programme


Rural Housing Loan Fund

A DFI, established in August 1996 as an association not for gain. It is mandated to empower low- income households in rural areas to access housing credit

• 41 738 housing loans disbursed• 60% of loans provided to people earning R3 500 or less per month• R268 million disbursed to retail intermediaries• 50 rural housing vouchers issued (subject to Mininster and Member of the Executive

Committee (MinMEC) approval)• 20 rural housing voucher houses completed (subject to MinMEC approval)• 30% of loans issued to women by 2019

R50 000 000 Q1 review: August 2017 Q2 review: November 2017 Q3 review: February 2018 Q4 review: May 2018

Social Housing Regulatory Authority

Regulate and support the social housing sector in order to accelerate the delivery of sustainable and financially viable social housing projects. It is responsible for the disbursement of institutional investment and capital grants to social housing institutions.

• 12 000 units approved for Restructuring Capital Grant (RCG) award• 6 000 social housing units delivered• Norms and standards for social housing developed and approved• 30 832 units under regulation• 95% expenditure of the RCG (now called the Consolidated Capital Grant)• Six new social housing institutions accredited (to be confirmed)• 50 social housing institutions reaccredited (to be confirmed)

R926 963 000(R851 658 000

conditional grant,R20 490 000

institutional investment grant,

R46 815 000 operational grant and R8 000 000

regulations)


Community Schemes Ombud Service

Provide a dispute resolution service for community schemes, monitor and control the quality of all sectional title schemes governance documentation and take custody of, preserve and provide public access to scheme governance documentation.

• 700 conciliation settlements achieved• 200 adjudication orders achieved at specified service levels as per the dispute resolution

model• 80% of conciliation settlement agreements concluded within 40 days (targets impacted by

financial constraints)

R29 400 000 (operational grant)


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11. Public-private partnerships

The Department has ongoing partnerships with several institutions and organisations both nationally and internationally. Key objectives of the partnerships and their relationships relate to the goals of creating sustainable human settlements in quality living environments. Coordination and partnerships with all relevant stakeholders is a major feature of the social contract signed by the Department with various role players in the built environment. The signed social contract facilitates the implementation of sustainable human settlements and is the main tool used as an agreement signed by all role players. For the implementation and delivery of sustainable human settlements to succeed, the Department and government broadly require the support of both national and international cooperation partners (including donors). Among other things, these partnerships will significantly contribute towards the achievement of one of the Sustainable Development Goals of improving the lives of at least 100 million slum dwellers by 2020 through the sector specificity of partnerships. The Department also provides leadership in the implementation of the New Urban Agenda, which is the outcome agreed upon at the Habitat III Cities Conference that was held in Quito, Ecuador, in October 2016. The new agenda guides the efforts around urbanisation by a wide range of actors – nation

states, city and regional leaders, international development funders, United Nations programmes and civil society – for the next 20 years. There are a range of government, private, non-governmental organisation (NGO) and community-based organisational initiatives operating within the sector, which are in partnership with the Department. These government-created institutions (departmental entities) are the following:

• National Housing Finance Corporation: assists projects focused on households earning less than R3 500 per month, especially where household earnings are less than R1 500 per month.

• Estate Agency Affairs Board: provides housing consumers with warranty protection against defects in new homes, and provides protection against any failure of builders to comply with their obligations in terms of the Housing Consumer Protection Measures Act, 1998 (Act 95 of 1998).

• National Urban Reconstruction and Housing Agency: ensures the availability of bridging finance to small, medium and established contractors building low- and moderate-income housing and related community facilities and infrastructure.

• Rural Housing Loan Fund: a DFI, established in August 1996 as an association not for gain, which is mandated to

empower low-income households in rural areas to access housing credit.

• Social Housing Regulatory Authority: regulates and supports the social housing sector to accelerate the delivery of sustainable and financially viable social housing projects; it is responsible for the disbursement of institutional investment and capital grants to social housing institutions.

In addition, a number of positive partnerships have been put in place to promote the implementation of sustainable human settlements. The Department interacts closely with a number of NGOs working in the field of environmentally sound housing and human settlements. NGOs have been particularly active in the field of sustainable construction, especially in the low-income housing sector. It is only through close, meaningful cooperation at the international, national and regional level that South Africa can make a difference in promoting sustainable human settlements. The Department is mandated to facilitate the implementation of the Habitat Agenda. It also participates in the Habitat Forum, which, inter alia, monitors the implementation of the Habitat Agenda in South Africa. The Department also partners with the Banking Association South Africa in intervening in the housing market through the implementation of the housing programmes that cater for various households.

Public-private partnership Purpose Outputs Current value of agreement Date when agreement expiresSocial Contract for the Development of Sustainable Human Settlements: building partnerships for accelerated delivery

It is a statement of intent to work together for a common goal, while appreciating and understanding the relationship between the stakeholders. It provides a framework for partnerships and targeted resource mobilisation, and articulates stakeholders’ commitment to develop answers collectively for a shared future. As a result of this contract, which is a framework for specific partnerships, individual private-sector developers or financial institutions would enter into direct agreements with the Department through the HDA.

Increased property markets for different beneficiary needs

In principle the private sector, through catalytic projects, would contribute about R210 billion towards human settlements development.

The actual social contract would be reviewed after five years from the date of commencement, 2014, and it would be up to such review whether it should be renewed.


ANNEXURE D

VISION

A nation housed in sustainable human settlements.

MISSION

To facilitate the creation of sustainable human settlements and improved quality of household life.

VALUES

The core values guiding and regulating the Department are based on the Constitution of the Republic of South Africa and supporting legislation, and include:

• Accountability

• Fairness and equity

• Choice, quality and affordability

• Sustainability

• Innovation

• Batho Pele principles

STRATEGIC OUTCOME-ORIENTED GOALS

• Providing adequate housing and improved quality living environments

• Transforming the residential property market

• Enhancing institutional capabilities for effective coordination of spatial investment decisions

The strategic goals of the Department have since been revised and are responsive to the long-term goals and objectives of the Human Settlements Strategic Agenda. The revised strategic goals and objectives of the Department are as follows:

Departmental programmes in line with the budget structure (budget programmes)

Programme Purpose Strategic goal(high-level impact)

Strategic objectives(high-level output)

1. Administration Provide strategic leadership and administrative support services to the Department

Enhanced efficiency and effectiveness of the Department

• Promote efficient and effective administrative processes • A capacitated and diverse workforce in a conducive working environment• Effective and efficient legal support• Promote internal and external communication on human settlements • The ICT infrastructure is reliable, secure and available

2. Human Settlements Policy, Strategy and Planning

Manage the development of, and compliance with, human settlements sector delivery and intergovernmental relations frameworks, and oversee integrated human settlements’ strategic and planning services

Integrated and responsive human settlements’ sector planning in the policy environment

• Develop evidence-based policies and programmes • Enforce compliance with policies and programmes • Improved support and capacity for the human settlements sector• Establish and strengthen partnerships for human settlements development

3. Programme Monitoring and Delivery Support

Support the execution, and monitor and evaluate the implementation of human settlements programmes and projects Manage the building of capacity and skills in the sector and provide oversight of public entities

Increased delivery of adequate housing in quality living environments

• Provide implementation support in the delivery of adequate housing • Enhanced sector monitoring and evaluation• Improved support and capacity for the human settlements sector

4. Housing Development Finance

Fund the delivery of housing and human settlements programmes, and manage all matters related to improving access to housing finance and developing partnerships with the financial sector

• Efficient and effective utilisation of human settlements grants, and monitoring lending patterns by financial institutions

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ANNEXURE E TECHNICAL INDICATOR DESCRIPTION

Programme 1: AdministrationINDICATOR TITLE PERCENTAGE COMPLIANCE WITH STATUTORY TABLING AND PRESCRIPTS Short definition • The indicator measures the level of compliance and efficiencies with statutory prescripts and regulations. Purpose/importance • To monitor and ensure compliance with relevant key governance prescripts and requirements (Public Finance Management Act (PFMA), Treasury Regulations, Framework for

Strategic Plans and Annual Performance Plans, and Guidelines for performance reporting)Source/collection of data • Previous audited annual reports

• Systems-generated financial reports (i.e. Logis, the Basic Accounting System (BAS))• Programme of Action (PoA) report• Departmental performance reports• Reports on business processes on the Management Performance Assessment Tool (MPAT)

Method of calculation The standard requirements for compliance require the Department to comply 100% with the following:• Preparation and submission of interim and annual financial statements • Drafting of annual performance plans and submission as per the framework requirements• Drafting and submission of departmental performance reports • Participate in MPAT processes and upload information as per the requirements of the Department of Planning, Monitoring and Evaluation (DPME)

Data limitations • Non-compliance with relevant key governance prescripts and requirements and lack of performance evidenceType of indicator • OutputCalculation type • Non-cumulativeReporting cycle • Quarterly and annualNew indicator • NoDesired performance • 100% compliance with relevant key governance prescripts and requirements and improved departmental overall performance Indicator responsibility • Chief Director: Enterprise Architecture

• Chief Director: Financial Management• Chief Director: Regulatory Compliance

Portfolio of evidence Reports on:• First draft APP• Second draft APP• Quarterly performance reports• Annual Performance Report • Reports on Interim and Annual Financial Statements developed and submitted • Estimates of National Expenditure • Departmental Procurement Plan• Report on the implementation of MPAT processes and improvement plan


INDICATOR TITLE PERCENTAGE OF VALID INVOICES PAID WITHIN 30 DAYSShort definition • To comply with section 38(1)(f) of the PFMA and paragraph 8.2.3 of the Treasury Regulations. The Department is expected to implement mechanisms to ensure that payments to

creditors are met within 30 days from receipt of an invoice. Purpose/importance • To maximise the effectiveness of the national department and ensure that suppliers are paid within the prescribed 30 days in terms of Treasury Regulation 8.2.3 unless determined

otherwise in a contract or other agreement. This will encourage service providers (especially small-scale businesses) to provide competitive goods and services to government. Source/collection of data • BAS and Logis reports, supported by relevant spreadsheetsMethod of calculation • Percentage of all valid invoices received, validated and paid within 30 days of receipt Data limitations • Outdated data on BAS and Logis systemsType of indicator • ProcessCalculation type • Non-cumulative Reporting cycle • QuarterlyNew indicator • YesDesired performance • 100% of valid invoices paid within 30 daysIndicator responsibility • Chief Director: Financial Management Portfolio of evidence • BAS and Logis payment reports indicating the invoices received and paid within the prescribed 30 days. Narrative report indicating the received and paid invoices and actions of

corrective measures taken in addressing non-compliance (if any).

INDICATOR TITLE UNQUALIFIED AUDIT REPORT WITH NO MATTERS OF EMPHASISShort definition • The indicator of an unqualified audit report is a process and output indicator that requires the Accounting Officer and management to develop and implement effective and efficient

systems for internal control on financial management and organisational performance management, and ensure full compliance with the relevant frameworks and regulations to achieve an unqualified audit.

Purpose/importance • To ensure compliance with good corporate governance principles, prescripts and regulationsSource/collection of data • Audited annual financial and performance reportsMethod of calculation • Indicator will be calculated based on audits conducted and management letters issued that would result in the targeted performanceData limitations • Non-availability of performance information

• Inefficiencies of implemented internal controls • Positive outcomes on the implementation of previous audit outcomes

Type of indicator • Process Calculation type • Non-cumulativeReporting cycle • QuarterlyNew indicator • YesDesired performance • Unqualified audit report

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Indicator responsibility • Chief Director: Financial Management• Chief Director: Enterprise Architecture• Chief Director: Internal Audit

Portfolio of evidence • Reports on internal controls put in place (Internal Audit) • Report on the implementation of audit recommendations (internal Audit)• Departmental quarterly performance reports (Chief Operations Officer and Chief Financial Officer)• An audit report issued by AGSA and an audit action plan developed (Chief Financial Officer)• Annual performance plan (as per timelines in the framework)

INDICATOR TITLE 100% ADHERENCE TO THE SCHEDULES OF PARLIAMENT, CABINET, FOSAD AND THE MANAGEMENT STRUCTURESShort definition • Coordinate the Department’s appearance before Committees of Parliament, Cabinet and FOSAD, facilitate the implementation of decisions taken by management structures (the

Joint Branch Management Committee, The Executive Management Committee, MINTOP and MinMEC) and provide support to the Office of the Director-GeneralPurpose/importance • To ensure that the Department accounts to Parliament, Cabinet and FOSAD, facilitate the implementation of decisions emanating from the management structures, and provide

support to the Office of the Director-GeneralSource/collection of data • Parliament, Cabinet, FOSAD and the management structuresMethod of calculation • QualitativeData limitations • Sourcing of information timeously from business units, provinces, municipalities, human settlements entities, sister departments and other stakeholdersType of indicator • Efficiency and effectivenessCalculation type • Non-cumulativeReporting cycle • QuarterlyNew indicator • Yes Desired performance • Adherence to the schedules of Parliament, Cabinet, FOSAD and the management structures Indicator responsibility • Chief Director: Executive SupportPortfolio of evidence Quarterly reports on:

• Management Structures • Departmental interface with Parliament and Cabinet• Departmental participation at FOSAD, and provision of administrative and logistical support to the Office of the Director-General

INDICATOR TITLE PERCENTAGE IMPLEMENTATION OF THE APPROVED INTERNAL AUDIT PLANShort definition • Implementation of the internal audit plan, which is an annual plan with audits to be conducted in a particular financial yearPurpose/importance • Audits completed will provide assurance on the adequacy and effectiveness of departmental controls, risk management and governance process, as well as areas of improvement

to be considered by managementSource/collection of data • Risk assessment, management, external audit report and red flagsMethod of calculation • Number of audits completed against the planned audits (quantitative)Data limitations • Incomplete, inaccurate information and lack of cooperation from stakeholders


Type of indicator • ProcessCalculation type • Non-cumulative Reporting cycle • Annually and quarterlyNew indicator • NoDesired performance • Effectiveness of the internal controls, risk management and governance processes Indicator responsibility • Chief Director: Internal Audit, Risk Management and Special Investigations Portfolio of evidence • Approved three-year and one-year operational audit plan

• Status/progress report on the implementation internal audit plan• Internal audit reports issued• Follow-up audit recommendation implementation report

INDICATOR TITLE PERCENTAGE IMPLEMENTATION OF THE APPROVED RISK MANAGEMENT PLANShort definition • The risk management implementation plan is aligned to the risk management strategy and unpacks all risk management activities that need to be implemented for the particular

year, including responsible persons and target datesPurpose/importance • The risk management plan is the measure as to how the risk management strategy has been implementedSource/collection of data • The risk management policy, risk management strategy, Risk Management Committee Charter and risk implementation plan will be used as the source to facilitate the completion

of risk registers, monitoring and reporting to the Risk Management Committee. Data will be collected from branches as updated in the risk register. These risk register will be presented through the departmental governance structures (the Executive Management Committee/the Joint Branch Management Committee for inputs and comments before presentation to the Risk Management Committee for final adoption and approval by the Accounting Officer. The same documents will be presented to the Audit Committee on a quarterly basis for the Audit Committee to play its oversight role

Method of calculation • Percentage implementation of the approved risk management plan compared with the recurring risksData limitations • Incomplete, inaccurate, lack of timeous information and lack of cooperation from internal stakeholders (i.e. risk register submitted by the branches but not endorsed by the Deputy

Director-Generals, no or late submission of information by branches. Updated risk register with action plans and due dates, as well as emerging risks. No submission of status report on risk monitoring

Type of indicator • Process Calculation type • Cumulative Reporting cycle • Annually and quarterlyNew indicator • NoDesired performance • Risk management is embedded in the day-to-day activities of the Department and considered during decision-making processes Indicator responsibility • Chief Director: Internal Audit, Risk Management and Special InvestigationsPortfolio of evidence • Strategic Risk Register

• Branch Risk Registers• Minutes of the Risk Management Committee, the Joint Branch Management Committee, the Executive Management Committee and the Audit Committee• Status report to Risk Management Committee

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INDICATOR TITLE PERCENTAGE IMPLEMENTATION OF THE APPROVED ANTI-FRAUD AND CORRUPTION PLANShort definition • The anti-fraud and corruption plan is aligned to the anti-fraud and corruption strategy and unpacks all the components of the anti-fraud and corruption strategy that need to be

implemented for the particular year, including responsible persons and target datesPurpose/importance • The anti-fraud and corruption implementation plan is the measure as to how the anti-fraud and corruption strategy has been implemented.Source/collection of data • Anti-fraud and corruption strategy and quarterly status report on the implementation of the anti-fraud and corruption strategyMethod of calculation • QualitativeData limitations • Incomplete, inaccurate, lack of timeous information and lack of cooperation from stakeholdersType of indicator • Efficiency and effectiveness Calculation type • Non-cumulative Reporting cycle • QuarterlyNew indicator • NoDesired performance • Improve efficiency in the prevention, detection and reduction of corrupt activities within the sectorIndicator responsibility • Chief Director: Internal Audit, Risk Management and Special InvestigationsPortfolio of evidence • Status report on the implementation of the anti-fraud and corruption plan

INDICATOR TITLE PERCENTAGE COMPLIANCE WITH THE PROVISIONS OF PAIAShort definition • Full implementation of the PAIA provisions to enable public access to information/records held by the DepartmentPurpose/importance • To facilitate maximum compliance to the public’s right of access to records under departmental custodySource/collection of data • Registers, compliance reports, request handling systemMethod of calculation • Number of PAIA requests processed quarterly, divided by the number of PAIA requests received for the quarterData limitations • NoneType of indicator • OutputCalculation type • Non-cumulativeReporting cycle • Quarterly New indicator • NoDesired performance • Full compliance with PAIA provisions Indicator responsibility • Chief Director: Corporate SupportPortfolio of evidence • Quarterly reports on facilitated public access to information as per PAIA provisions, updated manual translated and printed in three official languages, Section 15 list published in

Government Gazette


INDICATOR TITLE PERCENTAGE IMPLEMENTATION OF HR PLANShort definition • To implement initiatives contained in the annual implementation plan of the Department’s HR plan, which is aimed at ensuring the alignment of the Department’s organisational

structure to the mandate, the recruitment and retention of high-calibre human resources, ensuring a departmental organisational culture and climate that is conducive to productive employment, the effective management of employee conditions of service, continuous HR development, effective employment equity and diversity management, employee health and wellness, ensuring sound employee relations, and the effective management of individual performance, ensuring compliance to HR statutory requirements

Purpose/importance • To ensure that the Department has a capacitated and diverse workforce, while also ensuring compliance with HR statutory requirements and prescripts Source/collection of data • Progress report on the implementation of the HR plan, the Personal and Salary System (Persal) and Vulindlela HR systems, reports from the Public Service Coordinating

Bargaining Souncil (PSCBC), HR databases, attendance registers and minutes of meetingsMethod of calculation • Performance measured against what is contained in the HR plan for that period (quantitative) Data limitations • Information not updated on the Persal and Vulindlela systems during the reporting period, and delays in the availability of information required from stakeholders Type of indicator • Process Calculation type • Non-cumulative – each quarter has its own targetsReporting cycle • Quarterly New indicator • NoDesired performance • 100% implementation of the approved HR plan Indicator responsibility • Chief Director: Human Resources Management Portfolio of evidence • Reports on initiatives implemented in line with the approved HR plan

INDICATOR TITLE PERCENTAGE OF LITIGATION MATTERS RECEIVED ATTENDED TOShort definition • “Attended to” means work performed from the date of receipt up to the relevant stage or process as determined by the court rules and/or the standard operating procedure (SOP)Purpose/importance • To provide effective litigation management and legal advisory services to the DepartmentSource/collection of data • Legislation

• Court rulings• Legal opinions • Legal research

Method of calculation • Matters received and attended to divided by all matters received for that period (quarter or annual)Data limitations • Lack of electronic legal libraryType of indicator • Compliance with court rules, legislative frameworkCalculation type • Non-cumulativeReporting cycle • Quarterly New indicator • NoDesired performance • All received litigation matters attended to Indicator responsibility • Chief Director: Legal Services Portfolio of evidence • Report on litigation handled and legal opinions provided

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INDICATOR TITLE PERCENTAGE OF CONTRACTS PROCESSED WITHIN REASONABLE TIME FRAMESShort definition • “Reasonable time frames” means processing within eight working days from receiving all the supporting documentation from the requesting unit.Purpose/importance • To provide effective legal support to the Department in concluding contracts with service providersSource/collection of data • Legislation

• Court rulings • Legal research• Approved terms of reference• Supply chain management processes• Any other departmental approvals

Method of calculation • Number of contracts processed within a reasonable time divided by all contracts received for processingData limitations • Lack of contract management softwareType of indicator • Process and outputCalculation type • Non-cumulativeReporting cycle • Quarterly New indicator • NoDesired performance • Contracts received and processed within reasonable time frames Indicator responsibility • Chief Director: Legal Services Portfolio of evidence • Report on contracts processed and updated contract register

INDICATOR TITLE COMPREHENSIVE HUMAN SETTLEMENTS LEGISLATION DEVELOPEDShort definition The indicator envisages that all the targets in the approved legislative programme will be implemented as planned:

• The following Bills are targeted in the 2017/18 financial year:• Human Settlements Development Bank Bill• Human Settlements Bill• Property Practitioners Bill

Purpose/importance • To develop legislative framework that will regulate the human settlements sectorSource/collection of data • The Constitution

• Policy• Office of the State Law Advisors• Other relevant pieces of legislation• Entities of the Department• National Economic Development and Labour Council (NEDLAC)• Public hearings/participation

Method of calculation • Legislation developed as per legislative programmeData limitations • Delays in the development of legislationType of indicator • Output


Calculation type • Non-cumulativeReporting cycle • Quarterly New indicator • NoDesired performance • Development of legislative framework to regulate human settlement sectorIndicator responsibility • Chief Directorate: Legal ServicesPortfolio of evidence Progress reports on the development of human settlement legislation, including:

• Human Settlements Development Bank Bill• Human Settlements Bill• Property Practitioners Bill• PIE Amendment Bill

INDICATOR TITLE PERCENTAGE AVAILABILITY OF THE HSS DATABASE TO THE PROVINCESShort definition • Availability of HSS databases to enable provincial departments to process information related to the housing subsidy process Purpose/importance • The Housing Act 107 of 1997 (Part 6: 1 and 2b) requires the Director-General to establish information systemsSource/collection of data • System reports on the availability of the HSS Method of calculation • QuantitativeData limitations • NoneType of indicator • OutputCalculation type • Non-cumulativeReporting cycle • Quarterly New indicator • NoDesired performance • 90% availability of the HSS database at provincial departmentsIndicator responsibility • Chief Director: IMS and ITPortfolio of evidence • Server availability report per month for the quarter

INDICATOR TITLE PERCENTAGE AVAILABILITY OF ICT SUPPORT SERVICESShort definition • Provision of ICT support and infrastructure services to the Department where 90% is aligned to the State Information Technology Agency (SITA) service level agreement Purpose/importance • Percentage of provided reliable, secure and accessible ICT infrastructure services in the Department Source/collection of data • System reports on the availability of systems Method of calculation • Helpdesk system report and monthly availability reports from SITA Data limitations • None Type of indicator • Output and efficiencyCalculation type • Non-cumulative

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Reporting cycle • Quarterly New indicator • NoDesired performance • Availability and accessibility of ICT servicesIndicator responsibility • Chief Director: Management of Information Systems (MIS) and ICTPortfolio of evidence • Helpdesk system report and monthly availability reports from SITA

INDICATOR TITLE PERCENTAGE AVAILABILITY OF IT SUPPORT SERVICESShort definition • Provision of IT support to the Department. The Department has a standing service level agreement with SITA to ensure 90% availability of IT support services to the DepartmentPurpose/importance • Provision of IT support to the DepartmentSource/collection of data • System reports on the availability of systems Method of calculation • One report per quarter Data limitations • NoneType of indicator • OutputCalculation type • Non-cumulativeReporting cycle • Quarterly New indicator • NoDesired performance • Percentage availability of IT support services in line with signed SITA service level agreementsIndicator responsibility • Chief Directorate: MIS and ITSPortfolio of evidence • Reports on the percentage availability of IT support Services in line with signed SITA service level agreements

INDICATOR TITLE PERCENTAGE IMPLEMENTATION OF THE APPROVED COMMUNICATION STRATEGYShort definition • 100% implementation of the approved communication strategy, focusing on corporate communications, media services and public information and marketingPurpose/importance • Communicate the Department’s mandate to all stakeholders Source/collection of data • Reports (media analysis reports, online and print media clippings), Audit Bureau of Circulation, radio measurement systems, audience measurement systems Method of calculation • QuantitativeData limitations • NoneType of indicator • Process Calculation type • CumulativeReporting cycle • QuarterlyNew indicator • NoDesired performance • 100% performance in implementing the approved communication strategy Indicator responsibility • Chief Director: CommunicationsPortfolio of evidence • Report on the implementation of the approved communication strategy (as per the submitted annual implementation plan)


INDICATOR TITLE APPROVED NATIONAL HUMAN SETTLEMENTS DEVELOPMENT PLAN FOR THE PROVINCESShort definition • An annual business plan for human settlements development aligned with other sectoral spheres of government Purpose/importance • To ensure that planned projects are in line with human settlement priorities (MTSF) and are coordinated and aligned to other sectoral spheres’ development initiatives Source/collection of data • Provincial business plansMethod of calculation • Verification of the provincial business plans submittedData limitations • Incomplete, inaccurate information from the provincial business plansType of indicator • Output indicatorCalculation type • Non-cumulative Reporting cycle • QuarterlyNew indicator • NoDesired performance • Human settlements development aligned with other sectoral spheres of governmentIndicator responsibility • Chief Director: Human Settlements PlanningPortfolio of evidence • An approved national human settlements development plan for the provinces aligned to the MTSF

INDICATOR TITLE GUIDELINES FOR HUMAN SETTLEMENTS PLANNING AND DESIGN REVISED (RED BOOK)Short definition • A guideline for human settlements spatial planning and designPurpose/importance • To ensure that human settlements spatial planning practices are adhered to Source/collection of data • Provincial business plans and readiness matrix Method of calculation • Verification of the existence of the revised guidelines for human settlements planning and designData limitations • Lack of financial resource, and lack of cooperation from stakeholders Type of indicator • Output indicatorCalculation type • CumulativeReporting cycle • QuarterlyNew indicator • YesDesired performance • Human settlements investments directed along the priority precincts Indicator responsibility • Chief Director: Human Settlements PlanningPortfolio of evidence • A revised red book

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INDICATOR TITLE NUMBER OF MUNICIPALITIES IN SECONDARY CITIES SUPPORTED WITH THE IMPLEMENTATION OF THE HUMAN SETTLEMENTS MASTER PLANShort definition • The implementation of the master spatial plan to support municipal human settlements planning processes Purpose/importance • To direct human settlements investments along priority precincts/corridors Source/collection of data • Spatial Development Framework for provinces and municipalities, provincial business plansMethod of calculation • Verification of the existence of the approved human settlements master spatial plan and support for the eight identified secondary city municipalitiesData limitations • Unavailability of geospatially referenced information on planned projectsType of indicator • OutputCalculation type • Non-cumulative Reporting cycle • QuarterlyNew indicator • YesDesired performance • Human settlements investments directed along priority areasIndicator responsibility • Chief Director: Human Settlements PlanningPortfolio of evidence • Report on the number of municipalities supported with the implementation of the human settlements master plan

INDICATOR TITLE NUMBER OF HECTARES OF WELL-LOCATED LAND ACQUIRED, REZONED AND RELEASED FOR NEW DEVELOPMENTSShort definition • To track performance on the acquisition, rezoning and release of well-located land for new developmentsPurpose/importance • To manage performance in relation to acquiring, rezoning and releasing well-located land for new developments targeting the poor, as well as lower- and middle-income householdsSource/collection of data • Progress reports (Plan of Action)Method of calculation • Simple count and verification of the presence of reports on hectares of land rezoned and released for human settlements development targeting poor householdsData limitations • Poor reporting and lack of cooperation by stakeholdersType of indicator • OutputCalculation type • CumulativeReporting cycle • Quarterly New indicator • YesDesired performance • Well-located land acquired for human settlements development rezoned and released for human settlements Indicator responsibility • Chief Director: Human Settlements PlanningPortfolio of evidence • A status report detailing the hectares of land acquired, rezoned and released for new developments


INDICATOR TITLE NUMBER OF PRE- AND POST-1994 TITLE DEEDS ISSUEDShort definition • Facilitating the issuing of title deeds for pre- and post-1994 propertiesPurpose/importance • To track performance on the eradication of title deedsSource/collection of data • EAAB reportsMethod of calculation • Simple count on pre-1994 title deeds issuedData limitations • Poor reporting and lack of cooperation by stakeholdersType of indicator • OutputCalculation type • Non-cumulativeReporting cycle • Quarterly New indicator • NoDesired performance • Pre- and post-1994 title deeds issued to eradicate the backlog Indicator responsibility • Chief Director: Human Settlements PlanningPortfolio of evidence • A report on the number of pre- and post-1994 title deeds issued per quarter

INDICATOR TITLE NUMBER OF NEW TITLE DEEDS ISSUEDShort definition • New title deeds issued refers to title deeds issued as part of delivery and implementation for the 2014−2019 MTSF period. Purpose/importance • To track performance on new title deeds for new subsidy houses issuedSource/collection of data • EAAB reportsMethod of calculation • Simple count of post-2014 title deeds issuedData limitations • Poor reporting and lack of cooperation by stakeholdersType of indicator • OutputCalculation type • Non-cumulativeReporting cycle • Quarterly New indicator • YesDesired performance • Issue title deeds to all post-2014 housesIndicator responsibility • Chief Director: Human Settlements PlanningPortfolio of evidence • A report on the number of new title deeds issued

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INDICATOR TITLE POLICY FRAMEWORK FOR HUMAN SETTLEMENTS DEVELOPEDShort definition • Development of a policy framework for human settlements Purpose/importance • To provide a framework for human settlement policies Source/collection of data • Research, evaluations, synthesis report, socioeconomic impact assessment system (SEIAS) Phase 1 and Phase 2 reportsMethod of calculation • Input documents, research report and synthesis reportsData limitations • Management support Type of indicator • OutputCalculation type • Non-cumulative Reporting cycle • Quarterly New indicator • Yes Desired performance • A policy framework for human settlements developed Indicator responsibility • Deputy Director-General: Policy and Research

• Chief Director: Operational FrameworksPortfolio of evidence • A report on the draft policy framework

• A report on the policy framework developed

INDICATOR TITLE HUMAN SETTLEMENTS CODE DEVELOPEDShort definition • A review of the existing programmes in the housing code and development of new programmes for the human settlements code Purpose/importance • To provide a framework that will guide programme implementation through the application of norms and standards applicable to the housing/human settlements sectorSource/collection of data • Research and evaluation reports Method of calculation • Programmes reviewed Data limitations • Management support Type of indicator • OutputCalculation type • Non-cumulative Reporting cycle • Quarterly New indicator • YesDesired performance • Programmes reviewed towards the development of the draft human settlements codeIndicator responsibility • Deputy Director-General: Policy and Research

• Chief Director: Operational Frameworks


Portfolio of evidence Framework for reviewing the housing code Reviewed programmes for the human settlement code:• Upgrading of Informal Settlement • Integrated Residential Development Programme• Individual Subsidy • People’s Housing Programme • Rural Programme• Socioeconomic Amenities• Operational Capital Programme • Housing Chapters of the Integrated Development Programme• Social Housing Programme• Finance-linked Individual Subsidy Programme• Report on the outcome of consultation • Report on the outcome of consultation

INDICATOR TITLE RESEARCH TO SUPPORT POLICY DEVELOPMENT CONDUCTEDShort definition • Conduct research to support policy development and implementationPurpose/importance • To ensure evidence-based policy development Source/collection of data • Data collection, literature, existing policiesMethod of calculation • Input documents such as the research agenda, implementation plan, terms of reference or research framework, and research reportData limitations • Support by management of the DepartmentType of indicator • OutputCalculation type • Non-cumulative Reporting cycle • Quarterly New indicator • Yes Desired performance • Responsive research that contributes to policy development Indicator responsibility • Deputy Director-General: Policy and Research Portfolio of evidence • Research agenda

• Research implementation plan • Terms of reference or research framework • Research report containing rationale for the research, analytical framework, literature review, methodology, findings, analysis of findings, and recommendations

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INDICATOR TITLE AN ANALYSIS OF THE FUNCTIONALITY OF THE RESIDENTIAL PROPERTY MARKET CONDUCTEDShort definition • Conduct an analysis of the residential property market in order to assess its functionality and equitabilityPurpose/importance • To provide information on the status of the residential property market in order to inform policy and support decision making with empirical evidence Source/collection of data • Data collection and analysis, published research, access to databasesMethod of calculation • Analytical report Data limitations • Access to data, and support by management of the DepartmentType of indicator • OutputCalculation type • Non-cumulative Reporting cycle • Quarterly New indicator • Yes Desired performance • Analytical report on the status of the residential property marketIndicator responsibility • Deputy Director-General: Policy and Research

• Chief Director: Operational FrameworksPortfolio of evidence Analytical reports on the status of the residential property market. Each report focuses on the following:

• Economic outlook and impact on the housing industry • Developments in the building industry and impact on affordable markets (reconstruction and development (RDP) and gap markets) • The affordable residential property market• Distribution of sales transactions in the affordable housing market monitored• Number of new affordable housing units particularly for the gap submarket• Home loans granted to households in the affordable housing market• Title deeds • New NHBRC enrolments• Municipal building plans passed and complete • Trends in the affordable housing market regarding the following:

− Access to market information − Transactional support − Transactions in the primary and secondary housing subsidy submarket − Distribution of sales for both the primary and secondary housing market

• Support of the development of the affordable housing market• The extent of consumer education in the affordable housing market• Distribution of market information for buyers and sellers in the affordable (subsidy and gap) housing market • Number of estate agents in the gap and RDP markets• Access to biannual property valuation information by households in the affordable housing market


INDICATOR TITLE PERCENTAGE OF PROJECTS UNDER IMPLEMENTATION ASSESSED FOR POLICY COMPLIANCEShort definition • Report on the status of policy compliance by assessing 5% of the projects under implementation Purpose/importance • To enforce compliance with policy and promptly take corrective action where non-compliance is identifiedSource/collection of data • Policy, housing code, HSS, business plans and site visits Method of calculation • Qualitative and quantitativeData limitations • Lack of cooperation from stakeholders Type of indicator • Output Calculation type • Cumulative Reporting cycle • QuarterlyNew indicator • NoDesired performance • Enhanced compliance with policyIndicator responsibility • Deputy Director-General: Policy and Research

• Chief Director: Operational Frameworks Portfolio of evidence Policy compliance assessment framework that contain the following:

• Analysis of policies and programmes, and documents (e.g. provincial plans, monitoring reports,etc.)• Literature review • Mechanism for data collection, including sampling mechanism and analytical framework• Project plan• Report on data collection • Analytical report on the status of policy compliance • Ministerial policy directives

INDICATOR TITLE NUMBER OF MUNICIPALITIES ASSESSED FOR ACCREDITATIONShort definition • Nine municipalities assessed for accreditationPurpose/importance • To ensure the development of capacity for policy and programme implementation by accrediting municipalities to perform a housing administrative functionSource/collection of data • Pre-assessment interviews, application of assessment framework, intergovernmental reportsMethod of calculation • Qualitative Data limitations • Lack of cooperation by provinces and municipalitiesType of indicator • OutputCalculation type • Non-cumulativeReporting cycle • QuarterlyNew indicator • No Desired performance • Nine municipalities assessed for accreditation in order to perform a housing administrative functionIndicator responsibility • Chief Director: Operational Policy FrameworksPortfolio of evidence • A report on the nine municipalities assessed for accreditation.

• Each report shall include the name of province and municipality, analysis of data on accreditation, readiness for accreditation, and recommendations

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INDICATOR TITLE NUMBER OF PARTNERSHIPS MOBILISED TOWARDS HUMAN SETTLEMENTS DEVELOPMENTShort definition • The Directorate will mobilise and engage stakeholders to participate in and contribute towards human settlements development through partnerships, commitments and

sponsorships. This is done through key performance areas to enhance catalytic projects, mining towns and affordable housing: as follows: − Sourcing of sponsorship of funds or materials for human settlements building projects and special cases from members of the community and the coordination of a process of

awarding incentives in the form of Govan Mbeki Awards (GMA) to stakeholders participating in human settlements development− Coordination and support of departmental outreach initiatives (housing or title deeds handovers, projects launches and community engagements) and the processing of rapid

responses related to matters of concern by stakeholders − Coordination and support-structured stakeholder forums and work streams as an implementation of the social contract and the coordination and management of a strategic

stakeholder databaseAnnual and quarterly targets:

• Annual target : 40 partnerships (GMA, outreach and rapid responses), commitments (social contract/structured forums), and sponsorship mobilised from stakeholders towards human settlement development

• Quarterly targets: • Q1: Eight partnerships, commitments and sponsorships mobilised from stakeholders towards human settlement development (four partnerships, three commitments and one

sponsorship)• Q2: 16 partnerships, commitments and sponsorships mobilised from stakeholders towards human settlement development (12 partnerships, three commitments and one

sponsorship)• Q3: Eight partnerships, commitments and sponsorships mobilised from stakeholders towards human settlement development (four partnerships, two commitments and two

sponsorships)• Q4: Eight partnerships, commitments and sponsorships mobilised from stakeholders towards human settlement development (five partnerships, two commitments and one

sponsorship)Purpose/importance • Mobilise and engage stakeholders to participate in and contribute towards human settlements development through partnerships, commitments and sponsorshipsSource/collection of data • Ministerial outreach programmes, stakeholder forums and community engagementsMethod of calculation • Calculation of partnerships, commitments and sponsorships mobilised towards human settlement developmentData limitations • Incomplete information and reports from provincesType of indicator • ProcessCalculation type • Non-cumulativeReporting cycle • Quarterly New indicator • YesDesired performance • To mobilise stakeholders for partnerships, commitments and sponsorships mobilised towards human settlements developmentIndicator responsibility • Chief Director: Stakeholder Relations and IGRPortfolio of evidence • Report on the partnerships mobilised


INDICATOR TITLE NUMBER OF INITIATIVES ON INTERNATIONAL COOPERATION ALIGNED TO HUMAN SETTLEMENT PRIORITIES SERVICEDShort definition • The Department undertakes a number of initiatives with international partners, organisations, and/or international multilateral agencies, such as the United Nations, Cities Alliance,

World Bank, the African Union, and countries such as Cuba, Denmark, India and Brazil. Initiatives include important international conferences, incoming and outgoing study visits, knowledge exchanges or technical support projects. These initiatives seek to ensure that the Department benefits from exposure to international good practice, policy developments, knowledge exchange and cooperation. The Department also seeks to influence international normative discussions on good practice as these discussions yield resolutions that South Africa will be expected to implement. The work is undertaken through the development of an annual international programme with existing partners, and exploring new opportunities for collaboration through incoming or outgoing visits. Reports on these initiatives are the knowledge product of the Directorate: International Relations, to contribute to the Department’s exposure to international developments in the human settlements sector. Furthermore, the Directorate: International Relations seeks to support the sector in implementing the international commitments and undertakings made, through coordinated stakeholder engagement sessions, at which stakeholders express their preferred position and/or make proposals on how this commitment should be implemented.

Purpose/importance • To ensure that the Department actively contributes to international discussions and commitments on human settlements norms and good practice, and supports the human settlements sector in implementing the international commitments and undertakings

Source/collection of data • Reports on international initiatives, projects, visits and stakeholder engagementsMethod of calculation • An international programme is developed annually and implemented. Reports on all initiatives are compiled and signed off by the Director, Chief Director, Deputy Director-General

and, in many cases, the Director-General and the MinisterData limitations • The international environment is highly variable and not all planned initiatives can be implemented. The unit aims to implement 80% of the planned international programmes, with

some replanning to be undertaken within the yearType of indicator • OutputCalculation type • Non-cumulativeReporting cycle • Quarterly New indicator • YesDesired performance • Successfully implemented programme of international initiatives and projects for cooperation, knowledge exchange, benchmarking and the implementation of the outcome of

Habitat IIIIndicator responsibility • Chief Director: Stakeholder Relations and IGRPortfolio of evidence • Report on initiatives in international cooperation aligned to human settlements priorities serviced

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INDICATOR TITLE NUMBER OF INTERGOVERNMENTAL FORA COORDINATED IN LINE WITH HUMAN SETTLEMENTS PRIORITIESShort definition Intergovernmental relations coordination entails work implemented with other spheres of government, either vertically or horizontally in aligning delivery plans for implementation.

This may be done through signed agreements, business plans and through formalised forums agreed upon in joint terms of reference. Furthermore, the unit works with Parliamentary committees for oversight visits, and to resolve issues in Parliament and implement the Department’s disaster management plan.Forums to be coordinated are as follows:• Three intersectoral partnerships coordinated and implemented per quarter:

- Joint Coordinating Committee for Land Committee- Department of Science and Technology Alternative Building Forum- National Transport Forum- Expanded Public Works Programme Forum (still to be established)- Climate Change Flagship Programme (still to be established)

• Three intersphere partnerships coordinated and implemented per quarter:- Sector performance review sessions- Portfolio Committee oversight visits

• Disaster management plan implemented with provincial departments as per disaster occurrencesPurpose/importance • Assist the Intergovernmental Relations Directorate to manage the coordination of intergovernmental forums for sustainable human settlements

• Coordinate the Parliamentary committees’ oversight visits and develop and implement the human settlements sector disaster risk management planSource/collection of data • Exchange of information with all key relevant stakeholders on agreed performance measuresMethod of calculation • Identified agreed upon indicators measured against agreed targets and performance, the measurement of performance on budget allocated and key issues raised or observed

during Parliamentary committees’ oversight proceedings• All captured information is verified and reported to the Department with recommendations• Reports are signed-off by the Director, Chief Director and Deputy Director-General

Data limitations • Unverified reports from stakeholders during proceedingsType of indicator • OutputCalculation type • Non-cumulativeReporting cycle • Quarterly New indicator • YesDesired performance • Successfully coordinated forums with results to be seen from the delivery in human settlementsIndicator responsibility • Chief Director: Stakeholder Relations and IGRPortfolio of evidence • Report on the intergovernmental fora coordinated in line with human settlement priorities


INDICATOR TITLE PARLIAMENTARY COMMITTEES’ PROGRAMMES SUPPORTEDShort definition • Reports on support provided to Parliamentary committeesPurpose/importance • Advise the Department on key issues emerging from Parliamentary committees’ oversight engagementsSource/collection of data • Parliamentary committees’ oversight proceedingsMethod of calculation • Key issues raised or observed during Parliamentary committees’ oversight proceedings are captured, verified and reported to the Department with recommendations. Reports are

signed-off by the responsible programme manager.Data limitations • Unverified reports from stakeholders during proceedingsType of indicator • ProcessCalculation type • Non-cumulativeReporting cycle • QuarterlyNew indicator • YesDesired performance • To support the programme of ParliamentIndicator responsibility • Director: Stakeholder Coordination and IGRPortfolio of evidence • Report on the support provided to Parliamentary committees

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Programme 3: Programme Monitoring and Delivery Support

INDICATOR TITLE GUIDELINE FRAMEWORK FOR TESTING PROJECT READINESS IMPLEMENTED IN NINE PROVINCESShort definition • The guideline framework for testing project readiness culminated in the development of a project readiness matrix (PRM). This is a tool that is aimed at assisting in the development

of credible annual provincial business plans. It is a critical component that is aimed at streamlining project planning and packaging nationally, and forms an integral part of the business planning process. Furthermore, it is also an enabler to develop a credible, readily available construction pipeline of projects for implementation in a specific financial year, and to assess project readiness measured against a set of criteria.

Purpose/importance • The PRM will allow the national Department of Human Settlements to assess what is feasible and deliverable within a specific timeline and budget in order to make an informed strategic intervention. Therefore, it will serve as a barometer to measure deliverables against the achievement of the national MTSF targets.

Source/collection of data • Provincial departments of human settlementsMethod of calculation • Number of projects assessed for readiness meeting the development planning requirements Data limitations • Lack of accurate/credible information from the provincesType of indicator • ProcessCalculation type • Non-cumulativeReporting cycle • QuarterlyNew indicator • NoDesired performance • To develop credible national and provincial project pipelines and business plansIndicator responsibility • Chief Director: Programme and Project PlanningPortfolio of evidence • PRMs of the nine provinces and assessment reports on the state of implementation readiness of projects in all provinces

INDICATOR TITLE NUMBER OF CATALYTIC PROJECTS IMPLEMENTED Short definition • Implementation of national priority catalytic projects aimed at addressing spatial, social and economic integration Purpose/importance This indicator seeks to enable the Department to deliver spatially targeted, high-impact interventions in order to restructure settlement patterns. The implementation of these projects

will entail the following:• Project identification• Project assessment• Project contracting and project agreements (signing of implementation protocols and agreements)• Project initiation• Preparation of project implementation plans• Ongoing project monitoring

Source/collection of data • Provincial and municipal development plans and plans from the HDAMethod of calculation • Number of projects included in business plans for the HSDGData limitations • Lack of credible information from municipalities and provincesType of indicator • OutputCalculation type • Non-cumulative


Reporting cycle • QuarterlyNew indicator • NoDesired performance • Functional settlements that are spatially, socially and economically integratedIndicator responsibility • Chief Director: Programme and Project PlanningPortfolio of evidence Catalytic projects progress reports on:

• Project identification• Project assessment• Project contracting and project agreements (signing of implementation protocols and agreements)• Project initiation • Preparation of project implementation plans• Ongoing project monitoringProgress reports will be based on the stages of projects as indicated above

INDICATOR TITLE NUMBER OF MINING TOWNS SUPPORTED ON HUMAN SETTLEMENT DEVELOPMENT INTERVENTIONSShort definition • This indicator forms part of Special Presidential Package (SPP) for the revitalisation of distressed mining communities, with a particular emphasis on improving the lives of

communities residing in mining townsPurpose/importance This indicator seeks to address institutional and technical project challenges in provinces and municipalities with mining towns.

The implementation of the interventions will entail the following:• Project identification and profiling• Prepare transformation plans• Facilitate multiparty development agreements• Programme implementation monitoring

Source/collection of data • Business plan, PRM and specific requests from provinces and municipalitiesMethod of calculation • Number of mining towns supportedData limitations • Reliant on credible information obtained from the provinces, municipalities and other stakeholdersType of indicator • OutputCalculation type • Non-cumulativeReporting cycle • QuarterlyNew indicator • NoDesired performance • Functional settlements in mining towns that are spatially, socially and economically integratedIndicator responsibility • Chief Director: Programme and Project PlanningPortfolio of evidence Progress reports on:

• Project identification and profiling• Prepare transformation plans• Facilitate multiparty development agreements• Programme implementation monitoringProgress reports will be based on the stages of the projects.

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INDICATOR TITLE NUMBER OF INFORMAL SETTLEMENTS ASSESSED (FEASIBILITY STUDIES CONDUCTED)Short definition • Feasibility studies on informal settlements conducted (settlements assessed) within municipalitiesPurpose/importance • Feasibility studies on informal settlements conducted (settlements assessed) in line with national development directives to determine the future of the development state of the

settlements Source/collection of data • Service provider reports and/or municipal dataMethod of calculation • Based on the number of informal settlement feasibility studies conducted (settlements assessed)Data limitations • Participatory planning with communitiesType of indicator • Process/outputCalculation type • Non-cumulative Reporting cycle • QuarterlyNew indicator • NoDesired performance • Planned informal settlement feasibility studies conducted (settlements assessed) in accordance with category definitions Indicator responsibility • Chief Director: Programme Implementation FacilitationPortfolio of evidence • Feasibility studies (assessment) reports for informal settlements provided by service providers and/or municipalities

INDICATOR TITLE NUMBER OF INFORMAL SETTLEMENT UPGRADING PLANS DEVELOPED Short definition • Settlement-level plans for informal settlementsPurpose/importance • The technical assistance process is aimed at providing a pipeline of well-founded project plans to secure capital allocations for implementation in line with national development

directives. Source/collection of data • Service providersMethod of calculation • Based on the number of credible informal settlement upgrading plans developedData limitations • None Type of indicator • OutputCalculation type • Non-cumulativeReporting cycle • QuarterlyNew indicator • NoDesired performance • Planned informal settlement upgrading plans produced through participatory planning with communities Indicator responsibility • Chief Director: Programme Implementation FacilitationPortfolio of evidence • Reports containing informal settlement upgrading plans


INDICATOR TITLE NUMBER OF PROVINCES AND METROS SUPPORTED IN THE IMPLEMENTATION OF THE PHP POLICYShort definition • Provinces and municipalities, including metros, are supported in the implementation of the enhanced PHP policy framework by advocating and creating awareness on the policy,

in collaboration with provinces and metros, identifying communities where the PHP is to be implemented, conducting PHP capacity development initiatives in the provinces, municipalities and metros, PHP sector support agencies and communities, supporting provinces, municipalities and metros with PHP project pipelining by facilitating PHP planning and conducting oversight on the roll-out of the programme in all provinces by monitoring and evaluating the implementation the PHP in line with approved provincial business plans

Purpose/importance • The indicator demonstrates the Department’s intervention in the implementation of the PHP policy in the informal settlement upgrading programme as it contributes to the achievement of the human settlements outcomes (housing opportunities, enhanced self-help methodology, community-building and contributing to the achievement of the NDP through capacity building and empowerment)

Source/collection of data • Reports on engagements with provinces, municipalities and metros• Reports on all PHP capacity development workshops conducted• Reports on PHP projects planned• Reports on oversight conducted to PHP projects

Method of calculation • Simple count and verification of support provided to provinces and metros on the implementation of the PHP policyData limitations • Lack of planning for the PHP by some provinces (only six provinces are implementing the PHP)Type of indicator • Output/processCalculation type • Non-CumulativeReporting cycle • Quarterly New indicator • NoDesired performance • All nine provinces implementing the PHP Indicator responsibility • Chief Director: IGRPortfolio of evidence • Reports on engagements with provinces, municipalities and metros

• Reports on all PHP capacity development workshops conducted• Reports on PHP projects planned• Reports on oversight conducted to PHP projects

INDICATOR TITLE NUMBER OF HOUSEHOLDS IN INFORMAL SETTLEMENTS UPGRADED Short definition • Households upgraded to Phase 2 or Phase 3 in terms of the UISP (provided with access to basic services and security of tenure). Purpose/importance • To ensure that households have access to basic (Phase 2 or Phase 3) services Source/collection of data • Reports from provinces and municipalities Method of calculation • Quantitative Data limitations • Inaccurate and incomplete information Type of indicator • OutputCalculation type • Non-cumulativeReporting cycle • Quarterly

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New indicator • NoDesired performance • Households have access to basic services Indicator responsibility • Chief Director: Programme Implementation FacilitationPortfolio of evidence • Data management analysis report (extract) clearly indicating the number of households upgraded

INDICATOR TITLE NUMBER OF NON-STATUTORY MILITARY VETERANS HOUSEDShort definition • Provide housing opportunities to non-statutory military veterans Purpose/importance • 1 700 adequate houses delivered to non-statutory military veteransSource/collection of data • Approved provincial business plans and approved database from the Department of Military Veterans on the number of non-statutory military veterans Method of calculation • Sum of the total amount or combined number of houses built in various provinces for non-statutory military veterans Data limitations • Integrity of the database from the Department of Military VeteransType of indicator • OutputCalculation type • Non-cumulativeReporting cycle • QuarterlyNew indicator • YesDesired performance • Provision of adequate housing opportunities to non-statutory military veterans Indicator responsibility • Chief Director: Stakeholder Relations and IGRPortfolio of evidence • Reports on the number of non-statutory veterans housed

INDICATOR TITLE NUMBER OF INDIVIDUAL UNITS FOR SUBSIDY HOUSING SUBMARKET PROVIDEDShort definition • Provisioning of housing units for the subsidy housing market (this includes units for military veterans).Purpose/importance • To provide access to adequate housing in quality living environments Source/collection of data • Reports from provinces and municipalities Method of calculation • QuantitativeData limitations • Inaccurate and incomplete informationType of indicator • OutputCalculation type • Non-cumulativeReporting cycle • QuarterlyNew indicator • NoDesired performance • Poor households provided with adequate housing in quality living environments Indicator responsibility • Chief Director: Programme Implementation FacilitationPortfolio of evidence • Data management analysis report (extract)


INDICATOR TITLE NUMBER OF PRIVATE AFFORDABLE RENTAL HOUSING OPPORTUNITIES DELIVERED Short definition • Provide affordable rental housing opportunities across all income bands Purpose/importance • To deal with housing and market-related challenges with respect to housing Source/collection of data • Reports from entities, provinces and metros (Plan of Action)Method of calculation • Simple count of affordable rental housing opportunitiesData limitations • Reliant on credible information obtained Type of indicator • OutputCalculation type • Non-cumulativeReporting cycle • QuarterlyNew indicator • NoDesired performance • Increase in affordable rental housing Indicator responsibility • Director: Rental Housing (Community-driven Housing Initiative)Portfolio of evidence • Report indicating the number of rental housing opportunities delivered

INDICATOR TITLE NUMBER OF SOCIAL HOUSING UNITS DELIVEREDShort definition • Provide affordable rental housing opportunities in restructured zones for specific income bandsPurpose/importance • Increase in rental accommodationSource/collection of data • Reports from entities, provinces and metrosMethod of calculation • Simple count of social housing unitsData limitations • Reliant on credible information obtained Type of indicator • OutputCalculation type • Non-cumulativeReporting cycle • QuarterlyNew indicator • NoDesired performance • Affordable social housing units delivered Indicator responsibility • Director: Rental Housing (Community-driven Housing Initiative)Portfolio of evidence • Reports on affordable social housing units delivered

INDICATOR TITLE NUMBER OF COMMUNITY RESIDENTIAL UNITS DELIVEREDShort definition • Delivery of community residential units to ensure that rental stock is available to low-income householdsPurpose/importance • Rental accommodation made available for low-income householdsSource/collection of data • Reports of provinces and municipalities

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Method of calculation • Simple count of community residential unitsData limitations • Data accuracies Type of indicator • OutputCalculation type • Non-cumulativeReporting cycle • QuarterlyNew indicator • NoDesired performance • Delivery of rental stock to cater for low-income householdsIndicator responsibility • Director: Rental Housing (Community-driven Housing Initiative)Portfolio of evidence • Reports on community residential units delivered

INDICATOR TITLE PERCENTAGE OF PROJECTS UNDER IMPLEMENTATION MONITORED AND VERIFIED (HSDG AND USDG)Short definition • Percentage of projects under implementation (those that incurred expenditure during the quarter) funded through the HSDG and the USDG that were monitored and verified using

available data sources such as reports, projects visits and data sets to confirm the accuracy of the reported informationPurpose/importance • Tracking the progress of projects implemented by the provincial departments of human settlements and the metrosSource/collection of data • Reports of HSS and provincial departments of human settlements and metrosMethod of calculation • Based on reports produced, qualitative and quantitativeData limitations • Relies on data obtained from the provincial departments of human settlements and the metrosType of indicator • ProcessCalculation type • Non-cumulative Reporting cycle • QuarterlyNew indicator • NoDesired performance • Reliable and verifiable performance information on projects funded through the HSDG and the USDGIndicator responsibility • Chief Director: Programme Monitoring and EvaluationPortfolio of evidence • Reports on the findings of the monitoring and verification of the reported performance of the provinces and metros during the implementation of human settlement projects

INDICATOR TITLE NUMBER OF EVALUATION STUDIES COMPLETEDShort definition • Evaluation studies measuring the impact of human settlement programmes and projects on the quality of the lives of beneficiaries and their living environments Purpose/importance • Ability to assess whether projects are being conducted effectively, in order to learn from and improve on project activities, whether the programme is making a difference to people,

groups or communities, and to use evidence of the impact to advocate for continued implementation/discontinuation of the programmesSource/collection of data • Provincial departments of human settlements, municipalities and beneficiariesMethod of calculation • Qualitative and quantitativeData limitations • Based on data collected from sampled programmes, projects and beneficiaries


Type of indicator • Impact indicatorCalculation type • Non-cumulative Reporting cycle • QuarterlyNew indicator • NoDesired performance • Evaluation study reports with formal, evidence-based procedures that assess the economic, social and environmental effects of human settlement programmes and projectsIndicator responsibility • Chief Director: Programme Monitoring and Evaluation Portfolio of evidence • Report on findings of impact studies

INDICATOR TITLE SINGLE DFI ESTABLISHEDShort definition • Consolidation of the three DFIs and establishment of the Human Settlements Development Bank Purpose/importance • Establishment of the new Human Settlements Development Bank to broaden and deepen access to affordable housing finance for the low- to middle-income householdsSource/collection of data • Progress reports on the integration of the three entities Method of calculation • Simple count on the progress made in integrating the three entitiesData limitations • Lack of availability of information due to delayed processesType of indicator • Process Calculation type • Non-cumulativeReporting cycle • QuarterlyNew indicator • No, continue with changes from previous yearDesired performance • Physical integration of the three DFIs and establishment of the Human Settlements Development BankIndicator responsibility • Chief Director: Regulatory Compliance ServicesPortfolio of evidence • Progress reports on the integration of the three entities

INDICATOR TITLE NUMBER OF ENTITIES’ DELIVERY PLANS ALIGNED TO THE MTSFShort definition • The indicator targets eight entities’ delivery plans aligned to MTSF priorities that represent an agreement between the Executive Authority and the Accounting Authority of each

entity, with respect to performance expectations and parameters. This delivery plans are in the form of strategic pans, APPs and shareholder compacts. The current entities are the Estate Agency Affairs Board, Social Housing Regulatory Authority, National Home Builders Registration council, National Housing Finance Corporation, Rural Housing Loan Fund, National Urban Reconstruction and Housing Agency, Housing Development Agency and Community Schemes Ombud Service.

Purpose/importance • The entities’ delivery plans reflect key performance measures and indicators to be attained by the respective public entity as approved by the Minister in the APPs for the year of agreement

Source/collection of data • Entities submit these delivery plans to the DepartmentMethod of calculation • Sum of the delivery plans for each entityData limitations • Delays in submissions by the entities may affect the final approval of the delivery plansType of indicator • Output

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Calculation type • Non-cumulativeReporting cycle • AnnuallyNew indicator • NoDesired performance • Eight entities’ delivery plans aligned to the MTSFIndicator responsibility • Chief Director: Regulatory Compliance ServicesPortfolio of evidence • A summary report indicating the alignment of the entities’ plans to the MTSF, drafted and submitted to management

• All entities plans aligned to the MTSF

INDICATOR TITLE HUMAN SETTLEMENTS SECTOR CAPACITY AUDIT CONDUCTEDShort definition Conduct sector capacity needs in order to provide or assemble a capacity development plan that is responsive to the skills required in the sector. The process also includes the

provision of capacity support to nine provinces and ten municipalities by doing the following:• Conducting an audit of the required skills• Drafting a report on skills gaps• Developing/assembling a capacity development plan for the sector • Facilitating the Cuban support programme• Monitoring the implementation of the capacity development initiatives and reporting on progress • Facilitating knowledge management and organisational development in the provinces and the eight secondary cities

Purpose/importance • Establish the skills gaps, understand/determine the need and develop a capacity development plan that is responsive to the identified needs Source/collection of data • Provinces, metros, human settlement entitiesMethod of calculation • Audit conducted and complete, skills gaps identified and capacity development plan assembled Data limitations • Lack of cooperation by stakeholders in the sector Type of indicator • Process Calculation type • Non-cumulativeReporting cycle • QuarterlyNew indicator • YesDesired performance • Understand the skills gaps

Develop a capacity development plan and monitor implementationIndicator responsibility • Chief Director: Technical Capacity DevelopmentPortfolio of evidence Progress reports on:

• Audit conducted to determine the required skills• A capacity development/assembly plan • A report on progress made on the Cuban support programme• A report on the implementation of the capacity development initiatives and reporting on progress • A report on knowledge management and organisational development in the provinces and the eight secondary cities, and support provided to the provinces and secondary cities


INDICATOR TITLE NUMBER OF YOUTH SUPPORTED THROUGH A BURSARY PROGRAMMEShort definition • Provide support to youth enrolling in the built environment and human settlements tertiary education programmesPurpose/importance • To ensure that the youth acquires the requisite skills that will enable them to participate in the built environment as professionals Source/collection of data • A report on the number of youths enrolled with tertiary institutions and supported through a bursary programme Method of calculation • QuantitativeData limitations • Lack of accurate reportingType of indicator • Process Calculation type • Non-cumulativeReporting cycle • QuarterlyNew indicator • YesDesired performance • Increased number of youth provided with bursaries Indicator responsibility • Chief Director: Technical Capacity Development Portfolio of evidence • Report on youths awarded with bursaries

INDICATOR TITLE NUMBER OF PRACTITIONERS TRAINED IN HUMAN SETTLEMENTS SKILLS DEVELOPMENT PROGRAMMESShort definition • Training of practitioners in human settlements skills development programmesPurpose/importance • To develop and enhance the capacity of human settlements officials and professionals to deliver on their mandate Source/collection of data • Training reports, attendance registers and training materials Method of calculation • Cumulative Data limitations • Data inconsistencies Type of indicator • Impact Calculation type • Quantitative Reporting cycle • QuarterlyNew indicator • No Desired performance • Skilled and knowledgeable officials and professionals Indicator responsibility • Chief Directorate: Technical Capacity DevelopmentPortfolio of evidence • Quarterly training reports

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Programme 4: Housing Finance

INDICATOR TITLE APPROVED HUMAN SETTLEMENTS GRANTS FRAMEWORKSShort definition • Grant management reviews the framework from the previous financial year and amends the conditions or outputs and responsibilities of transferring and receiving officers that will

enhance efficiency to ensure the correct utilisation of the grant. Purpose/importance • Regularise the use of human settlements grants and ensure that provinces and municipalities spend the HSDG and the USDG as per the defined outputs/outcomes. Source/collection of data • Data will be collected from internal stakeholders, provinces and metropolitan municipalitiesMethod of calculation • Qualitatively (compliance will be the target)Data limitations • Insufficient data from provinces and metros Type of indicator • Process Calculation type • Both cumulative and non-cumulativeReporting cycle • AnnualNew indicator • NoDesired performance • Approved human settlements grant Frameworks (HSDG and USDG)Indicator responsibility • Chief Director: Chief Investment OfficerPortfolio of evidence • Human settlements grant frameworks (HSDG and USDG)

INDICATOR TITLE NUMBER OF HSDG AND USDG QUARTERLY PERFORMANCE ASSESSMENTS CONDUCTEDShort definition • Collate, analyse and assess quarterly HSDG and USDG financial and non-financial performance reports from the provinces and metros on a monthly and quarterly basis. The

submission dates for monthly quarterly reports from the provinces and metros are regulated in terms of the Division of Revenue Act.Purpose/importance • To monitor the expenditure performance of the provinces and metrosSource/collection of data • Data will be collected from provinces and metros.Method of calculation • Quantitative and qualitative (accuracy and reliability of expenditure data) Data limitations • Relying on data from provincial BAS and HSS reports, as well as from metrosType of indicator • Outputs, efficiency and compliance Calculation type • Both cumulative and non-cumulativeReporting cycle • Quarterly New indicator • NoDesired performance • Quarterly human settlements grants’ performance assessments

• Provinces and municipalities fully spent their allocations in line with business plans and set MTSF targets. Underspending is not acceptableIndicator responsibility • Chief Director: Chief Investment OfficerPortfolio of evidence • Quarterly reports detailing the expenditure on the USDG and HSDG and non-financial outputs thereof.


INDICATOR TITLE PERCENTAGE OF THE TOTAL HSDG CONSTRUCTION BUDGET ALLOCATED TO WOMEN AND YOUTH CONTRACTORS Short definition • Minimum of 30% of the total HSDG construction budget allocated to women and youth contractors Purpose/importance • To ensure support to women- and youth-owned contractors through the preferential procurement of 30% of the HSDG construction budget to contracts awarded to women and

youth service providersSource/collection of data • Provincial business plans and provincial reportsMethod of calculation • Both quantitative and qualitative Data limitations • Relying on manual procurement and supply chain data from the provinces.

• Cooperation by the provincesType of indicator • Outputs, efficiency and complianceCalculation type • Both cumulative and non-cumulativeReporting cycle • AnnuallyNew indicator • YesDesired performance • Empowerment of women and youthIndicator responsibility • Chief Director: Chief Investment OfficerPortfolio of evidence • Report on percentage of HSDG construction budget allocated to women- and youth-owned contractors that includes the following: name of province, name of project and

municipality where projects are allocated, total value of projects allocated to women- and youth-owned contractors (compared with the total provincial construction budget)

INDICATOR TITLE PERCENTAGE OF THE TOTAL USDG CONSTRUCTION BUDGET ALLOCATED TO WOMEN AND YOUTH CONTRACTORS Short definition • Minimum of 30% of the total USDG construction budget allocated to women and youth service providers Purpose/importance • To ensure support to women- and youth-owned contractors through the preferential procurement of 30% of the USDG construction budget to contracts awarded to women and

youth contractorsSource/collection of data • Integrated Development Plan

• Service Delivery and Budget Implementation Plan • Built Environment Performance Plan• Metropolitan reports

Method of calculation • Both quantitative and qualitativeData limitations • Relying on manual procurement and supply chain data from municipalities.

• No legal framework to enforce this requirement on municipalities, submission based on voluntary basis• Cooperation by metros• Accuracy of reports submitted by the metros

Type of indicator • Outputs, efficiency and complianceCalculation type • Both cumulative and non-cumulativeReporting cycle • AnnuallyNew indicator • YesDesired performance • Empowerment of women and youth

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Indicator responsibility • Chief Director: Chief Investment OfficerPortfolio of evidence • Report on percentage of USDG construction budget allocated to women- and youth-owned contractors that includes the following: name of province, name of project and

municipality where projects are allocated, total value of projects allocated to women- and youth-owned contractors (compared with the total provincial construction budget) for not meeting the target, and recommendations

INDICATOR TITLE NUMBER OF FLISP SUBSIDIES ALLOCATED TO APPROVED BENEFICIARIES Short definition • Collection and analysis of data on the performance of FLISP per province allocated to approved beneficiaries per year Purpose/importance • The indicator tracks and accesses the performance of provinces against the set target, looks at different issues that hamper the performance of FLISP to deliver housing finance for

the affordable housing market and recommends possible solutionsSource/collection of data • Data will be collected from provincial reports, HSS, Government Employees Housing Scheme and stakeholdersMethod of calculation • Quantitatively (numbers in terms of target, take-up and delivery)Data limitations • No limitations Type of indicator • Output Calculation type • Not cumulative as we report delivery quarterly and yearlyReporting cycle • Quarterly reports New indicator • Not newDesired performance • Improved access to affordable housing finance for the gap marketIndicator responsibility • Chief Financial Officer and Chief Director: Chief Investment OfficerPortfolio of evidence • A report on the number of FLISP subsidies allocated per province (this information will also include the needs/demand data for each province and detail progress)

INDICATOR TITLE FRAMEWORK TO IMPROVE DFI LENDING DEVELOPEDShort definition • Assess the performance of DFIs and come up with recommendations to improve lending performancePurpose/importance • To improve the current functioning of the DFIs by coming up with innovative/new instruments to improve lending in the affordable marketSource/collection of data • DFIs’ quarterly reportsMethod of calculation • Quarterly return form Data limitations • Unavailability of data from DFIsType of indicator • Indicator measures according to output Calculation type • Spread sheet, tables, graphs and cumulative and non-cumulativeReporting cycle • BiannualNew indicator • YesDesired performance • Framework to improve DFI lending developedIndicator responsibility • Chief Director: Chief Investment OfficerPortfolio of evidence • Framework to improve DFI lending developed


INDICATOR TITLE FRAMEWORK TO ACHIEVE PRIVATE SECTOR INVESTMENT LEVERAGING DEVELOPEDShort definition • Create a structure that will enhance the role of the private sector (including contractors/developers) to support the development of sustainable human settlementsPurpose/importance • To improve access to housing finance by increasing the number of approved end-user loans and fast-track the supply and delivery of affordable housing stock on well-located land

for affordable housingSource/collection of data • Data will be collected from different financial institutions, academic institutions, human settlement entities, National Treasury, the Department of Human Settlements, provinces,

metros, researchers and employer organisationsMethod of calculation • Qualitatively Data limitations • Data comes from third partiesType of indicator • Output Calculation type • Not cumulative as we report delivery biannuallyReporting cycle • Biannual reports New indicator • New Desired performance • Approved framework to achieve private sector investment leveraging Indicator responsibility • Chief Director: Chief Investment OfficerPortfolio of evidence • Approved framework to achieve private sector investment leveraging

INDICATOR TITLE NUMBER OF ASSESSMENTS ON THE VOLUME OF LOANS GRANTED BY DFIS FOR THE AFFORDABLE HOUSING MARKET CONDUCTED Short definition • Assessments on the volume of loans granted by DFIs for the affordable housing market Purpose/importance • To assess the contributions by the DFIs (Rural housing Loan Fund, National housing Finance Corporation and National Urban Reconstruction and Housing Agency into the

departmental MTSF targets with regard to the affordable housing targets. This includes the performance of incremental loans, total affordable rental, including FLISP, and loans granted to developers for the purpose of building and servicing sites

Source/collection of data • DFIsMethod of calculation • Quarterly return formData limitations • Quarterly returns submitted 45 days after the end of each quarterType of indicator • Process Calculation type • Both cumulative and non-cumulativeReporting cycle • QuarterlyNew indicator • NoDesired performance • Monitor the performance of the volume of home loans granted by DFIs Indicator responsibility • Chief Director: Chief Investment OfficerPortfolio of evidence • Performance assessments reports on the volume of home loans granted by DFIs in the affordable housing market

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INDICATOR TITLE A REVISED FINANCE MODEL ON GRANTSShort definition • Assessing the impact and achievement of the current financing model of grants (HSDG and USDG) on the creation of sustainable and integrated human settlements; if there are

shortcomings, these grants should be amended to ensure efficiency and prompt deliveryPurpose/importance • To analyse the impact and effectiveness of the financing model of grants on the creation of integrated human settlements that enable an improved quality of household life and

access to basic servicesSource/collection of data • Data will be collected from the provincial department of human settlements, metros, internal stakeholders, HSS and BASMethod of calculation • Qualitatively and quantitatively (numbers in terms of take-up and delivery)Data limitations • Relying on data from the provincial department of human settlements, metros, internal stakeholders, HSS and BASType of indicator • Output Calculation type • Cumulative Reporting cycle • Annual report New indicator • NewDesired performance • Efficient and effective utilisation of human settlements grantsIndicator responsibility • Chief Director: Chief Investment OfficerPortfolio of evidence • Annual assessment report of current financing model of grants (HSDG and USDG) on the creation of sustainable and integrated human settlements.

INDICATOR TITLE ASSESSMENTS OF EMPLOYERS’ CONTRIBUTION TOWARDS EMPLOYER-ASSISTED HOUSINGShort definition • Collection and analysis of data from employers to determine their contributions toward employer-assisted housing in delivering sustainable, affordable human settlements for their

employees.Purpose/importance • The indicator tracks the performance of the public sector, mines and other private sector employers against commitments and partnerships with government, and further show the

role and extent of their contribution in housing their employeesSource/collection of data • Data will be collected from different employers, human settlement entities, National Treasury, the Department of Human Settlements, provinces and municipalities, employers’

organisations, The Presidency, the HDA and the Department of Mineral Resources. Method of calculation • Both qualitatively and quantitativeData limitations • Relying on data that will only come from participating employers, employers’ associations, the HDA and the Department of Mineral ResourcesType of indicator • Output and efficiencyCalculation type • Non-cumulative Reporting cycle • Biannual reports New indicator • New Desired performance • Tracking and assessing employer-assisted housing both in the public and the private sector

• Acceptable and improving performance is good as there are no set targets with the stakeholders, besides the voluntarily partnership and social contractIndicator responsibility • Chief Director: Chief Investment OfficerPortfolio of evidence • Biannual performance assessment reports on the contribution of the employer towards employer-assisted housing both in the public and the private sector


INDICATOR TITLE ANNUAL PERFORMANCE ANALYSIS OF FINANCIAL INSTITUTIONS ON THEIR LENDING PATTERNS ON HOME LOANS CONDUCTEDShort definition • Analysis of annual performance of financial institutions and their lending patterns on home loansPurpose/importance • To monitor the lending patterns and practices on home loans by financial institutions.

• To monitor which income group’s financial institutions are granting home loans and whether the lower income levels are benefiting. • To establish the number of home loans received, scored, declined, approved and taken up by financial institutions. • To identify why home loans are declined and the reasons for this.• To identify the type of home loan product that is being used by consumers and the trends thereof.• To identify market distribution per province in which home loans are being granted.• To identify the value of home loans being granted vs income levels.• To identify categories of people for whom home loans are being granted, for example, previously disadvantaged groups.• To identify the market trends regarding which race groups are being granted home loans.• To make recommendations to the Minister on the findings of the trend analysis on lending patterns on home loans.• The importance is on engaging on overhauling the DFIs with a view to creating and developing a new dispensation and financial instruments that can serve to stimulate lending and

mitigate the risks inherent in the home loan market.Source/collection of data • Financial institutions/independent audit assurance reportsMethod of calculation • Annual return formsData limitations • Annual return form submitted without “raw data”Type of indicator • Indicator measures according to output and complianceCalculation type • Cumulative and non-cumulative Reporting cycle • AnnualNew indicator • NoDesired performance • Annual Report on the performance of financial institutions on their lending patterns on home loans submitted to the MinisterIndicator responsibility • Chief Director: Chief Investment Officer Portfolio of evidence • Annual report produced on the analysis of the performance of financial institutions and their lending patterns on home loans

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ANNEXURE F

ADDENDUM TO THE STRATEGIC PLAN 2015−2020

Background

This addendum serves to amend specific targets and indicators that were phrased differently in the Strategic Plan 2015−2020. The targets and indicators referred to have been amended based on a number of reasons, which include reprioritisation and rephrasing. There are also new targets that were not in the approved strategic plan. The purpose for these amendments is to ensure proper alignment of the Strategic Plan to the APP and the prevailing operational commitments.

Purpose of the addendum

This addendum modifies the Strategic Plan 2015−2020. Therefore it should be read in conjunction with the plan. It does, however, not replace the plan. The amendment will therefore ensure alignment between the Strategic Plan 2015−2020 and the APP.

Amendments

The tables below outline the amendment to be considered, with an indication of what is provided in the Strategic Plan 2015−2020 and the MTSF, as well as the amendment.

New and amended strategic objectivesProgramme Old strategic objective New/revised strategic objective 2015−2020 ImplicationProgramme 2 Development of human settlements policies and

programmes for improved alignment• To develop evidence-based policies and

programmes• To enforce compliance with policies and

programmes

• Strategic objective revised• New strategic objective


Amended targets and indicatorsProgramme and subprogramme

Revised performance indicator Five-year target in the Strategic Plan 2015−2020

Amended target Implication

Legal Services • Comprehensive human settlements legislation developed

• Percentage of litigation matters received attended to

• Human settlements legislative framework developed

• 100% of litigation matters received attended to

• Comprehensive human settlement legislation developed

• 100 % of litigation matters received attended to

• Target and indicator rephrased • Target and indicator rephrased

Communications • 100% implementation of the communication strategy

• Two million consumers reached through various communication platforms

• 100% implementation of the communication strategy

• Target collapsed with the 100% implementation of the communication strategy target

Human Settlements Planning

• Number of municipalities in secondary cities supported with the implementation of the human settlements master plan

• Number of pre- and post- 1994 title deeds issued

• Approved human settlements master spatial plan

• 900 000 title deeds backlog eradicated

• 22 municipalities in secondary cities supported with implementation of the human settlements master plan

• 818 057 pre- and post-1994 title deeds issued

• Target replaced as the master spatial plan has been developed

• Target amended as per the information validated through the scoping exercise

Stakeholder Relations and IGR Engagement

• Number of partnerships mobilised towards human settlements

• Number of non-statutory military veterans housed

• Mobilisation of private sector investment on human settlements development

• Target rephrased from the main delivery target of 56 300 subsidy houses to be provided

• 80 partnerships mobilised towards human settlements

• 5 000 non-statutory military veterans housed

• Indicator and target rephrased • Target and indicator adjusted as per

priority requirements

Regulatory Compliance

• Number of entities’ delivery plans aligned to the MTSF

• Approved shareholder compacts of the human settlements entities aligned to the MTSF targets

• Six entities’ delivery plans aligned to the MTSF

• Target and indicator rephrased

Technical Capacity Development

• Number of youth, women, military veterans, government officials and consumers in the subsidy market trained on human settlements skills development programmes

• Number of provinces and municipalities supported in the implementation of capacity development programmes

• 68 280 youth, women, military veterans, government officials and consumers in the subsidy market trained on human settlements skills development programmes

• Nine provinces and eight metros supported in the implementation of capacity development programmes

• 2 000 practitioners trained on human settlements skills development programmes

• 919 youth supported through a bursary programme

• Targets and indicators rephrased

Housing Development Finance

• A revised finance model on grants • Number of HSDG and USDG quarterly

assessments conducted • Annual performance analysis of financial

institutions on their lending patterns on home loans conducted

• Approved state finance products for the affordable market

• 20 HSDG and USDG quarterly performance report

• Annual report on the performance of financial institutions on their lending patterns on home loans

• A revised finance model on grants • 20 HSDG and USDG quarterly

assessments conducted• Annual performance analysis of financial

institutions on their lending patterns on home loans conducted

• Indicator and target revised• Target revised• Target revised

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New indicators and targets for the strategic planProgramme and subprogramme Performance indicator Strategic Plan target ImplicationFinancial Management • Percentage of valid invoices paid within 30 days • 100% of valid invoices paid within 30 days • New targetHuman Settlements Planning • Number of municipalities in secondary cities

supported with the implementation of the human settlements master spatial plan

• Number of new title deeds issued

• 22 municipalities in secondary cities supported with the implementation of the human settlements master spatial plan

• 340 480 new title deeds issued

• New target

Operational Frameworks • Research to support policy development conducted• An analysis of the functionality of the residential

property market conducted• Percentage of projects under implementation

assessed for policy compliance

• Research to support policy development conducted• An analysis of the functionality of the residential

property market conducted• 5% of projects under implementation assessed for

policy compliance

• New target

Stakeholder Relations and IGR Engagement • Number of non-statutory military veterans housed• Number of initiatives on international cooperation

aligned to human settlement priorities serviced• Parliamentary Committees programme supported

• 5 000 non-statutory military veterans housed • 16 initiatives on international cooperation aligned to

human settlement priorities serviced• Parliamentary Committees programme supported

• New target

Housing Development Finance • Number of FLISP subsidies allocated to approved beneficiaries per year

• Framework to improve DFI lending developed • Framework to achieve private sector investment and

leveraging developed• Employer’s contribution towards employer-assisted

housing assessed• Percentage of the HSDG construction budget

allocated to women and youth contractors• Percentage of the USDG construction budget

allocated to women and youth contractors• Number of assessments on the volume of loans

granted by DFIs for the affordable housing market conducted

• 70 000 FLISP subsidies allocated to approved beneficiaries per year

• Framework to improve DFI lending developed• Framework to achieve private sector investment and

leveraging developed • Employer’s contribution towards employer-assisted

housing assessed• 30% of the HSDG construction budget allocated to

women and youth contractors• 30% of the USDG construction budget allocated to

women and youth contractors• 12 assessments on the volume of loans granted by

DFIs for the affordable housing market conducted

• New target

Technical Capacity Development • Number of youths supported through a scholarship programme

• Number of practitioners trained on human settlements skills development programmes

• Human settlements capacity development programme implemented

• 919 youths supported through a scholarship programme

• 2 000 practitioners trained on human settlements skills development programmes

• Human settlements capacity development programme implemented

• New target

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