angelica morales-resume 1-29

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Page 1: Angelica Morales-Resume 1-29

Angelica Morales-BarajasSan Jose, CA

[email protected]

ObjectiveExperienced office member looking to leverage and utilize my 5 years of experience of customer service, data entry, and office expertise in the fair event industry into an administrative support position in the medical field.

Core Qualifications Self-motivated and very efficient ● Strong knowledge of both Windows and Mac

software Ability to learn and execute programs and procedures efficiently and effectively Excellent customer service skills Ability to adapt quickly to various situations Ability to maintain composure and perform competently under pressure

Work ExperienceSANTA CLARA COUNTY FAIRGROUNDS MANAGEMENT CORPORATION, SAN JOSE, CAExhibits Manager, Aug 2014-Present

Recruit, train and supervise seasonal support staff Create and follow a timeline with urgency Order and maintain inventory of supplies for department Create, update and process forms while ensuring accuracy and integrity Work directly with clientele in a professional and compassionate manner Maintain and run Showorks database Seek and provide effective, cost efficient updates to office programs and procedures as needed

Fair Support Staff, Jun 2013-Aug 2014 Complete assigned work and assist with additional department tasks as needed Organize and prioritize tasks appropriately based on needs of department Assist department in coordinating and running shows Organize and maintain files and recordkeeping systems Represent the fair at various community events

Receptionist, Jun 2010 – Jun 2013 Handle multiple phone lines in a prompt and attentive manner Perform clerical duties such as copying, faxing, filing, scanning etc. Greet and help direct incoming customers Provide excellent customer service Provide department support effectively as needed

EducationSAN JOSE STATE UNIVERSITY, SAN JOSE, CAHealth Science Candidate B.S., Expected graduation, Dec 2018EVERGREEN VALLEY COLLEGE, SAN JOSE, CAPursing Medical Front Office Certificate, Expected achievement, Dec 2016 GUNDERSON HIGH SCHOOL, SAN JOSE, CAHigh school diploma, Jun 2014Additional Skills

Microsoft Office and Microsoft Outlook ● WPM: 55-60 Showorks software ● Adobe Leadership ● Event Planning Paperport ● Medical Terminology