andre yee, founder
TRANSCRIPT
August 10, 2021
How to Grow Your Pipeline with ABM + Intent Data
Andre Yee, Founder
What We’ll Cover Today
WHY Intent Data?
WHAT Do We Mean by Intent?
HOW Do We Pair ABM with Intent to Grow Your Pipeline
?
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We learn from the best — our own customers
Sales Activation
Website Personalization
Account-based Advertising
Orchestration
Intent-based Audiences
Marketing Channels Sales Channels
The Triblio ABM Solution
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Why Intent?
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Point of Purchase
Buyers are delaying “hand-raise”
45% of Prospects Engage 90 Days Prior to Form Registrations*
RESEARCH
60%-80% of the buyer journey is hidden or “pre-funnel”
Contact Registration
Initial Point of Interest
Marketing Campaigns
Sales Pipeline
How Do You Target Potential Buyers in the “Hidden Funnel”?
Hidden Funnel
ABM proactively targets accounts by identifying INTENT earlyto trigger sales at the right time with the right messaging
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What do we mean by "intent"?
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Purchase intent includes 1st and 3rd party buying signals
Watched awebinar
Replied to an email
Visited your homepage Visited a
product page
1st party intent
Attended user group
3rd party intent
Watched a video in your category
Downloaded industry survey
Read industry
article
Researched a competitor
Interest
Time
Purchase
Upsell
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Understand the value of 1st and 3rd party intent data
Pros Cons
Reliable Limited
Extensive Noisy
1st party intent
3rd party intent
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How do you combine intent data with ABM?
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#1 - Orchestrating Buyer Experience w/ 3rd Party Intent Signals
Monitor 3rd party intent data and launch ABM campaigns when accounts surge on relevant topics
“Hidden Funnel” Intent Triggers
DisplayAds
WebsitePersonalization
SalesActivation
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CUSTOMER EXAMPLE
Technical Buyer“CDP”
Customer Marketing “Customer
Experience”
Customer Data PlatformObjective: Growing Pipeline by
Targeting Different Buyer Personas
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Web SalesAds
“Customer Data
Platform”
“Customer Experience Platform”
CUSTOMER EXAMPLE
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#2 - Orchestrating Account Prioritization for Sales Outbounding
Who Should We Target Right Now?Target Account based on Firmographic Fit & Intent Signals
Dynamic Target Account List (Weekly)
Active Demand ( In-Market Buyers)
Who Should We Target?Target Accounts based on Firmographic -Fit (1000s)
Static Target Account List
Outsourced HR SolutionsDynamically prioritize highest
potential accounts for sales outreach
CUSTOMER EXAMPLE
Triblio from IDG Communications, Inc. | triblio.com
Automatically deliver high-value accounts to BDRs
Account Prioritization at Scale
15006 million
Prioritized 1500 accounts per week by fit, intent, recency, and engagement
Challenge: didn’t have the capacity to reach out to its total addressable market
Segmented into 5 messaging segments and triggered unique x-channel playbooks for each segment (phone, email, direct mail, digital)
TRIBLIO ORCHESTRATION
Marketing Ads, Web
Personalization
Assign to Regional Managers
Launch CampaignsExclusion
Filters
Customers
Previously Targeted in
90 days
Pipeline
Enrich & Tag
Enrich Data
Add FIRE Tags
Sort by Priority
AddContacts
Split & Output
Segment by Region
Split by Solution
Deliver List to BDR team
Total Universe of Accounts
Bombora Third Party
Intent
Triblio First Party Intent MAP
API
Import: “Fit” Accounts
Cross-Match: “Intent ” Signals
ABM Success | triblio.com
CUSTOMER EXAMPLE
Increase in contact list efficiency
5.5x
Discovery call pace after just 4 months
2xChallenges
Objective
Results
Orchestration
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#3 - Activating Relevant Sales Conversations with Intent Signals
Based on purchase intent signals, learn what the accounts you’re talking to are interested in and use that insight when following up.
In-Pipeline Campaign Triggers
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Sales InsightsDeliver purchase intent insights into your CRM to prepare sales reps for 1:1 conversations
Web PersonalizationPersonalize your website with the competitive counter offers that sales is pitching
AdsSupport sales with air cover that reinforces competitive messaging
Sales Activation Play: Competitive Box-Out
Prepare for competitive sales conversations by watching for heightened interest in specific competitors - respond proactively with counter-claims across multiple channels
Need Product Graphic for Sales Insights
Need Ad or Personalized Site visual - example : who does Nasdaq or Redpoint compete against - and we can put an ad positioned against competitor
ABM Success | triblio.com
SummaryIntent data signals gives us insight into in-market buyers -> better target account list
1st party intent is reliable but limited. 3rd party intent is expansive but noisy.Leverage both.
Orchestrated ABM campaigns are key to unlocking potential of intent data
ABM Success | triblio.com
ABM Campaign Orchestration
ABM Success | triblio.com
ABM Campaign Orchestration
Questions?
How to Power Your Pipeline with ABM + Intent Data