HOSTED PBXAND UNIFIED COMMUNICATIONS

Enterprises today are on the move. With distributed offices and modern workforce, your employees are highly mobile. IT departments have never been more challenged to provide cost effective, scalable and feature rich communication services to its employees and customers. Traditional analogue phone lines and PBX are now legacy systems. They have limited feature set, are difficult to manage and expensive. However, moving to an IP-based communications platform is perceived by businesses to be a complex, resource intensive and expensive project.

WHY USE NTT ICT’S HOSTED IP TELEPHONY AND UC SERVICENTT Communications ICT Solutions (NTT ICT) Hosted PBX and Unified Communications service, is an IP Telephony-as-a-service offering. It offers an integrated hosted communications solution that provides a highly scalable, feature rich, and pay- per-user model that addresses all your communications needs including voice, instant messaging, conferencing, and call centre. With the Hosted PBX service, you can transform disparate networks to a converged single network platform for all your voice, collaboration and data communications needs. Hosted PBX service gives you the scalability, flexibility and control of advanced communications at a predictable monthly charge.

Hosted PBX service brings all your branch locations on a single PBX thus enabling extension based free phone calls. Hosted PBX service will eliminate long-term commitments, unnecessary expenses and inefficiencies of traditional on-premise services.

Unified Communications

HOSTED PBX SERVICE BRINGS ALL YOUR BRANCH LOCATIONS ON A SINGLE PBX

Benefits of NTT ICT Hosted PBX and Unified Communications

Telephony

Tailored to meet your communication needs.

NTT ICT’s IP telephony solutions enable your business to connect the right people with the right information at the right time.

Our broad selection of handsets and conferencing devices deliver high-definition (HD) voice, video and content via a simple and intuitive user interface.

Instant Messaging & Presence

Secure communication service that connects people in real-time.

NTT ICT’s Instant Messaging (IM) & Presence offers chat, buddy lists, user status and telephony integration, facilitating rapid information exchange and real-time decision making, thus improving organisational productivity and customer satisfaction.

Mobility

Seamless integration between devices anywhere, anytime.

NTT ICT’s mobility provides easy access to instant messaging, presence, voice and video calling from mobile, tablet and desktop platforms via a single user interface called UC-One.

Collaboration

Full range of easy-to-use conferencing capabilities.

NTT ICT’s collaboration service offers a comprehensive range of audio and video conferencing solutions from simple audio and video devices, virtual web and video tools, to high-definition conferencing.

Call Centre

Efficient management of customer calls for a range of call centres.

NTT ICT Call & Contact Centre delivers a comprehensive solution with the functionality required for a broad range of call centres. We offer a feature-rich, hosted call centre solution run from our secure data centres, operating seamlessly across multiple sites via a simple desktop application.

Basic UserEntry

telephony

3 Call waiting

3 Calling line ID delivery blocking

3 Calling number delivery

Standard

Entry telephony

Standard telephony

All Basic User features +3 Call forwarding

3 Call transfer

3 Three-way conference

3 Hunt groups

PremiumEntry

telephonyStandard telephony

Premium telephony Mobility

IM & Presence (optional)

All Standard User features +3 Hot desking

3 Music on hold

3 Premium mobility

3 Simultaneous ring

3 Selective call forwarding

Premium UC One

Entry telephony

Standard telephony

Premium telephony Mobility IM &

Presence

Any supported

device

All Premium User features +3 Contact integration

3 Voice and video

3 File-sharing

3 Click-to-call

3 IM

Flexible packages to meet varying user requirements

Features Basic Standard Premium Premium Uc One

Entr

y Te

leph

ony

Call Waiting 3 3 3 3

Calling Line Id Delivery Blocking 3 3 3 3

Calling Number Delivery 3 3 3 3

Customer Originated Trace 3 3 3 3

Privacy 3 3 3 3

SMDI Message Desk 3 3 3 3

Third-Party MWI Control 3 3 3 3

Zone Calling Restrictions 3 3 3 3

LDAP Integration 3 3 3 3

Stan

dard

Tel

epho

ny

Call Forwarding 3 3 3

Call Transfer 3 3 3

Three-Way Conference 3 3 3

Do Not Disturb 3 3 3

Call Pickup 3 3 3

Hunt Groups 3 3 3

Last Number Redial 3 3 3

Call Return 3 3 3

Speed Dial 3 3 3

Call Park 3 3 3

Prem

ium

Tel

epho

ny

Busy Lamp Field 3 3

Shared Call Appearance 3 3

Instant Group Call 3 3

Call Notify 3 3

Hoteling 3 3

Music on Hold 3 3

Anonymous Call Rejection 3 3

Premium Mobility 3 3

Simultaneous & Sequential Ring 3 3

Selective Call Forwarding 3 3

Shared Call Appearance 3 3

Vid

eo Video Calling 3 3 3 3

Mob

ility

UC-One PC/MAC and Mobile 3 3

Instant Messaging 3 3

Presence 3

File Transfer 3

Click-to-Call 3

Contact Integration 3

Adv

ance

d Fe

atur

e O

ptio

ns

Web Collaboration 3 3 3 3

Conferencing 3 3 3 3

Desktop Integration 3 3 3 3

Auto Attendant 3 3 3 3

Receptionist Console 3 3 3 3

Call & Contact Centre 3 3 3 3

Call Recording 3 3 3 3

Unified Messaging› Voicemail› Fax to email

› Outlook Integration

3 3 3 3

3= Available 3= Optional

0216

CONTACT US

www.nttict.com

contact@nttict.com

1300 688 428

NSW | Level 19, 321 Kent Street Sydney | 02 9270 3400

VIC | World Trade Center, Tower 4, Level 7, 18–22 Siddeley Street Melbourne | 03 9230 9000

ACT | Ground Floor, 19 Barry Drive Turner | 02 6229 3600

WHO IS NTT ICT?NTT Communications ICT Solutions (NTT ICT) provides network, infrastructure, security, cloud and managed services to Australian companies who care about quality. Our team of local experts and engineers help companies decide which solution will best suit their business and deliver bespoke tools and services to make it easier for them to operate and innovate. We help companies expand into Asia and globally, leverage their legacy IT and transform into next generation solutions and reduce complexity and risk.

NTT ICT is a wholly owned subsidiary company of NTT Communications, one of the largest ICT companies in the world. Our offerings are backed by NTT Communications worldwide infrastructure, including a leading global Tier 1 IP network reaching 196 countries/regions and over 140 secure data centres worldwide. Every day 80 of the Fortune 100 companies trust our technology to do their work.