analytics strategies: talent management and staff development (269684281)
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8/21/2019 Analytics Strategies: Talent Management and Staff Development (269684281)
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Poll #1
•
What are the big questions that we want to
answer in higher education?
! Please register your response at:
polls.olemiss.edu/1
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About the University of Mississippi
• Also known as Ole Miss
•
Public university with aliberal arts focus• #13 on the CHE fastest
growing colleges list for2002-12!
43.1% increase over 10 years! Currently @ 20K students
• Provost previously served asDean of Accountancy
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About Me
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• At UM for 27 years• CIO for 9 years
• Educational background inmath and computer science
•
A few of my favorite things• Technical work
• Visual and performing arts
• Lots of hobbies and interests• Cooking
• Gardening
• Painting•
Photography
• Biking• Traveling
• SEC Sports
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“The Era of Datafication”
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“The big data revolution is
that now we can dosomething with the data.”
Improved statistical andcomputational methods
Creative approaches to visualizing data.
Instant access to data through in-memory computing
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Impact to Higher Education
•
New expectations for reportingand analytics
!
Powerful visualizations! Data discovery
! Geospatial capabilities
! Multiple sources merged
!
Results in real time
!
Large datasets• Data to inform planning
!
Course offerings
!
Space management
!
Enrollment
•
Personalized learning
• “Actionable” information
!
Plant maintenance! Student recruitment
!
Self-service dashboards
!
Student success
!
And much more …
•
Data driven decision making• Data capability as a strategic
asset
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Poll #1 - Results
•
What are the big questions that we want to
answer in higher education?
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Terms to Know
Concepts Example Tools
•
Predictive modeling
•
Clickstream analysis• Data visualization• Real-time analytics
•
In-memory databases•
Distributed databases
•
Unstructured data•
Text mining
• Data warehouse• Geocoding
•
Intelligence amplification•
Data rich but information poor
• Hadoop
• NoSQL
• Python
•
R
• Splunk
• Storm
•
HANA
•
Tableau
Integration of tools and methods
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Poll #2 – Analytics Maturity Index
• We have IT professionals whoknow how to support analytics.
• We have an appropriatenumber of data analysts.
• We have businessprofessionals who know howto apply analytics to theirareas.
• We have a culture that acceptsthe use of data to makedecisions.
•
There is effectivecommunication between ourIT and IR departments.
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Please register your response at:
polls.olemiss.edu/2
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From “2015 State of the CIO,” January 5, 2015, CIO Magazinehttp://www.cio.com/article/2862760/cio-role/2015-state-of-the-cio.html#slide7
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Impact to Our Organizations
•
Infrastructure and Services
•
New Positions and Skills• New Org Structures
! How do IT and IR play together?
! Elimination of information silos
•
Data Awareness Across the Institution! Governance
! Value of data as an institutional asset
! Data expertise in functional areas
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Poll #2 Results
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About MeMe and My Family My Work
Executive andLeadership
DevelopmentTo develop trusted leaders whoinspire, challenge, and enableothers to achieve results that
matter.
Leadership TransitionsTop TalentCoaching
MentoringOn-Going Development
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Shifting from Producer to Partner
Besides the menu, what’s thedifference between the
experience of ordering lunch
at McDonalds and orderinglunch at Chipotle?
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Shifting from Producer to Partner
Strategic Thinking Shifts
1. Your Value
2. Your Customers
3. Nature of Change
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Your Value Ask Act
What’s it like being onthe receiving end when
working with you?
How do I differentiate my
work?
Who are my keyconstituents?
! Get feedback about your
reputation and approach withothers.
! Notice what’s working and not
working with another.
! Write a value proposition.! Create an elevator speech.
! Draft a stakeholder analysis.
Your Value
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Shifting from Producer to Partner
Strategic Thinking Shifts
1. Your Value
2. Your Customers
3. Nature of Change
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Your Value Ask Act
What does the “world”look like from theirpoint of view?
What are they trying to
solve?
How do they view your value?
! Conduct interviews with key
constituents to determinetheir key priorities, their keycustomers, their approach.
! Write their value proposition.
! Articulate your value
proposition and how it helps
solve their challenges.
Your Customers
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Shifting from Producer to Partner
Strategic Thinking Shifts
1. Your Value
2. Your Customers
3. Nature of Change
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Ask
What can I anticipate as my role evolves?
What will I experience as my role evolves?
How do I help others in this change?
The Nature of Change
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A Predictable Pattern
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A Predictable Pattern
Denial
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A Predictable Pattern
Resistance
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A Predictable Pattern
Exploration
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A Predictable Pattern
Commitment
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A Predictable Pattern
Denial Commitment
Resistance Exploration
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A Predictable Pattern
Denial Commitment
Resistance Exploration
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A Predictable Pattern
Denial Commitment
Resistance Exploration
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Helping Others
Denial! Manage Yourself!
Communicate Vision! Communication Rationale!
Focus on Short-Term Wins
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Helping Others
Resistance!
Opportunities to Talk! Listen! “Allow” negative feelings! Model the behavior you want! Consider organizational
roadblocks
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Helping Others
Exploration!
Provide direction and specificassignments
!
Coach new skills! Help others own their
situation
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Helping Others
Commitment!
Link institutional success toindividual commitment
! Recognize individual and
group progress! Celebrate success
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Helping Others
Denial! Manage Yourself!
Communicate Vision! Communication Rationale!
Focus on Short-Term Wins
Commitment! Link institutional success to
individual commitment! Recognize individual and
group progress!
Celebrate Success
Resistance!
Opportunities to Talk! Listen! “Allow” negative feelings! Model the behavior you want! Consider organizational
roadblocks
Exploration!
Provide direction and specificassignments
! Coach new skills! Help others own their
situation
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Shifting from Producer to Partner
Strategic Thinking Shifts
1. Your Value
2. Your Customers
3. Nature of Change
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Group Discussion
Where are you on the journey of
using data and analytics on your campus?
What are your biggest barriers?
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Group Discussion
What are your “customers”
asking for that you are currentlynot able to deliver?
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Group Discussion
On your campus, have you
merged IR with IT? If so, how hasthe boundaries andresponsibilities been managed?
If not, have you considered this?
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Group Discussion
As you think about your current
talent, how are you developing your team to “partner” better
with you “customers?”
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