An Introduction To TheKnowledge Hub

Connect-Collaborate-Learn-Innovate

Steve DaleDirector: Collabor8now Ltd

http://www.local.gov.uk/knowledgehub

An evangelist and practitioner in the use of Web 2.0 technologies and Social Media applications to support personal self-development and knowledge sharing.

Steve was the business lead and information architect for the community of practice platform currently deployed across the UK local government sector, the largest professional network of its type, and is currently lead consultant and systems architect for the Knowledge Hub. Steve also chairs the Online Information Conference Committee.

Stephen Dale (Steve)

Vision

• Help create a trusted learning and sharing Help create a trusted learning and sharing environment for local government, where environment for local government, where everyone can benefit from a shared understanding everyone can benefit from a shared understanding of what works and what doesn’tof what works and what doesn’t

• Create a Local Gov culture of collaborative Create a Local Gov culture of collaborative practice development, sharing and problem practice development, sharing and problem solvingsolving

Knowledge Hub

Knowledge Hub

What is the Knowledge Hub?

Knowledge Hub

You’re already using the Knowledge Hub….but you

just don’t know it!

Knowledge Hub

Simples!

comparethemarket.com and comparethemeerkat.com are trading names of BISL Limited

4,716 reviews4,716 reviews

Peer review and recommendations

A collaborative knowledge encyclopedia for local government

Knowledge Hub

Aggregate content from many sources – follow activity streams

App StoresKnowledge Hub

A replacement for Communities of Practice

• 80,000 members• 1,500 communities• 22,000+ monthly

contributions

…but why? Many conversations being missed (lack of permeability)

BlogsBlogs

Tweets

Tweets

Websites

Websites

CoPCoP

Knowledge WikiKnowledge Wiki

Peer reviews &Peer reviews &recommendationsrecommendations

Performance Performance ComparisonsComparisons

App StoreApp Store

Aggregation + Aggregation + Activity StreamsActivity Streams

Powerful Powerful semantic semantic searchsearch

Community Community workspacesworkspaces

Mashup centreMashup centre

Stick it all together…

Utopia?

8/9

Knowledge Hub

Social and professional

Social and professional

networks proliferate

networks proliferate

Knowledge Hub will enable users to link and aggregate multiple conversations and

data sources

Knowledge Hub

I am…▪ Checking the bin

collection in my street and seeing if anybody else is complaining

▪ Comparing council tax rates with our neighbouring areas

I am…▪ Preparing for council

meeting with aim of questioning performance in adult social care

▪ Checking for best practice in other councils

I am…▪ Reviewing my overall

dashboard▪ Analysing poor

performance in housing costs and benchmarking with comparable councils

I am…▪ Making sure government

departments use the tool for all their demands on councils

▪ Able to see which councils in most need of support and making contact to offer help

Getting answers to questions using KHub

Limitless scope for ‘Apps’…

www.local.gov.uk/knowledgehub

Knowledge Hub

CouncilIntranet

CouncilIntranet

CouncilIntranet

CouncilIntranet

CouncilIntranet

CouncilIntranet

Option1Secure Local Council Intranets

Option 2Open Source version of Knowledge Hub

Option 1 can deliver significant cost savings.

Intranet/Extranet/Website Opportunities

Knowledge Hub

Project TimelineKnowledge Hub

Coming to you soon!

First release – April - Key First release – April - Key FeaturesFeatures•Personal and shared Blogs, Wikis, Forum, Calendar. •Local Gov wikipedia•Private and Public document libraries•Different types of workspace (CoP, Social Network, Projects)•Social graph + activity streams•Personal and public content tagging

Future releases May - OctFuture releases May - Oct•Web conferencing•Semantic search•Data aggregation•Trend/topic monitoring•App Store•Mashup centre•Matching engine (content to people, people to people)•Performance comparison (benchmarks)•As Intranet or Extranet•For websites

Knowledge Hub

Twitter StreamActivity stream

Workspaces. Three types:•Communities of Practice•Social Network•Project

Benefits• Organisational learning and innovation• Knowledge Retention• Local performance and productivity• Self assessment and benchmarking• Transparency of information• Sector-led improvement• Cross-sector working• Transformation of workforce and services• Lower cost ICT infrastructure

(Intranets/Extranets/Websites/Applications)

www.local.gov.uk/knowledgehub

Knowledge Hub

Helping us all to innovate, create, connect,collaborate

…. and see thingsdifferently…

Knowledge Hub

Steve Dale

Collabor8now Ltd

Email Steve.dale@collabor8now.com

Twitter www.twitter.com/stephendale

Blog www.steve-dale.net

Profiles About.me/stephendale

profiles.google.com/steve.dale

More information: www.local.gov.uk/knowledgehubFollow us on Twitter: www.twitter.com/knowledgehubTweet and follow the hashtag: #khub