an exercise on root cause analysis a diagnostic tool for assessing organizational conditions...
TRANSCRIPT
An Exercise on Root Cause Analysis
A Diagnostic Tool for Assessing Organizational Conditions
Acknowledgement:Images are © of Pixar Studios from the film “A Bug’s Life”
Grasshoppers’ food demands
Senior advisors
Duration of harvest season
Rejection of innovation
Worker culture
Leadershiptransition
Inadequate supply of food for the colony
Pressing problem identified by client
?
2
Grasshoppers’ food demands
Senior advisors
Duration of harvest season
Rejection of innovation
Worker culture
Leadershiptransition
Other bugs harvest same food
Food don’t ripen at the same time
Need for control
Hold on to power
Eat a lot
Protection for ants
Whose the source
Waste of time Follow me
Just do it
Limited solutions
Worrier type
Inadequate supply of food for the colony
Pressing problem identified by client
?
3
Duration of harvest season
Other bugs harvest same food Food don’t ripen
at the same time
Inadequate supply of food for the colony
Pressing problem identified by client
?
Exercise: Assume that this is the root cause. To what extent can the problem be resolved?
4
Grasshoppers’ food demands
Eat a lot
Protection for ants
Rejection of innovation
Whose the source
Waste of time
Inadequate supply of food for the colony
Pressing problem identified by client
?
If this was the root cause, is eliminating the grasshoppers a viable proposition?
If this was the root cause what practices or organizational structures will be introduced to encourage creative thinking and translate this into innovation?
5
Senior advisors
Need for control
Hold on to power
Worker culture
Follow me
Just do it
Leadershiptransition
Limited solutions
Worrier type
Inadequate supply of food for the colony
Pressing problem identified by client
?
How would you handle the senior advisors?
What would you do about the organizational culture?
What supports will be adopted to build the leadership competencies?
6
Inadequate supply of food for the colony
Pressing problem identified by client
! Ask questions to arrive at the Root Cause/s
Select the Doable Solution