an applied example of e-government services: facilitating
TRANSCRIPT
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An applied example of e-Government Services:
Facilitating taxation compliance & employment services
online
Marvin Zammit (MITA) Victor Bugeja (IRD) Josef Cachia (ETC)
James Cauchi (ETC)
13th October, 2015
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Overview
Part 1 (MITA / IRD)
• IRD Employer obligations and available online services
• FS5 online payments
• Online submission of FS7 and FS3s
Part 2 (ETC)
• ETC employment online services
Part 3 (MITA / IRD / ETC)
• Joint IRD and ETC online service
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Employer’s IRD obligations (FSS Rules)
Commencement
• Submit Employer Registration Form
Engagement of an employee or
change Tax Rate
• Submit FS4
Monthly
• Submit FS5
• Pay related Tax, SSC, and Maternity Fund Contributions
Yearly
• Submit FS7s and FS3s
Termination
• Submit Employer de-activation form
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Current online services
• Registration as an Employer
– Available at www.businessfirst.com.mt
• Submit FS5 and related payments
– Available at www.ird.gov.mt
• Submit FS7s and FS3s
– Available at www.ird.gov.mt
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Online Taxation Services - Benefits
• No need to visit the tax department or send by post
• Helps in avoiding late submission charges – submission
is acknowledged instantly
• No need of rejection at a later stage
• Submission is secure and encrypted
• Flexible - service available 24x7
• More accurate due to the online validations and
warnings. Corrections are done at source
• It is free – no fees are incurred from client side
• Faster and easier to complete
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Online FS5 Payment – Key Features
• Designed to be quick and easy to use
• Works similar to other online services
– Web page accessed through an Internet Browser
• Service can be used in un-authenticated mode. e-ID
authentication is only required when submitting a NIL
FS5
• Secure – It uses industry-leading security features such
as https
• To use service you only require
– Employer’s PE Number – issued by the Inland Revenue
Department following registration as an employer
– Income Tax Number - Business’ Income Tax Number. In case
of an individual taxpayer this is usually the Identity Card Number
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Online FS5 Payment – step-by-step guide
1. Access www.ird.gov.mt
2. Click on ‘FS5 on-line’
3. Input Employer’s PE and the Income Tax number
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Online FS5 Payment – step-by-step guide
4. Input FS5 details and click ‘Next’
An acknowledgment e-mail will be sent on the inputted e-mail address
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Online FS5 Payment – step-by-step guide
5. Pay online using the Government payment gateway or
through Internet Banking
If you opt to pay through the Government payment
gateway click ‘on-line Payments’. You will be re-directed
to the Inland Revenue Online Payments page. Otherwise
access your bank Internet Banking portal
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Online FS5 Payment – Using IRD portal
1. Check the displayed payment details and click on ‘Next’
2. Read and tick the Terms and Conditions agreement
3. Click ‘Proceed to MyBills’
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Online FS5 Payment – Using IRD portal
• The Card Payment Details page will be displayed
4. Input your card payment details
5. Read and tick the Accept terms and conditions
checkbox
6. Click ‘Continue’
7. An acknowledgment e-mail will be sent on the inputted
e-mail address
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Online Submission of FS7 and FS3s - Requirements
• e-ID account (user name, password, and digital
certificate)
• Subscribe to service IR Services for Corporate Users
through the mygov portal
• Submit form IRWEB06 (Registration for FSS service) to
the Inland Revenue Department
– Assign of sub users responsible for the submission of FSS
– Assign a web access manager
• Payroll data – refer to the FSS electronic lodgement
specifications available at
https://ird.gov.mt/fss/documents/fss_elodgement_specs.
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Online Submission of FS7 and FS3s – Methods
• Method 1: e-Filing spreadsheet
– Requires installation of e-filing sheet support files
– Makes use of macros
– Functionality:
• Personalisation
• Loading of FSS Files
• Export of FSS Files
• Testing of FSS Files
• Actual submission of FSS Files
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• Method 2: Upload of FSS files through the IRD portal
– Submission is done using an Internet browser
– Fill in the online FS7 and upload FS3, SSC files
– Submission can either be a test or actual submission depending
on the clicked button.
– System will validate files and an error report or
acknowledgement will be sent
Online Submission of FS7 and FS3s – Methods
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End of Part 1
Further details on IRD Employer Services are available at
https://ird.gov.mt/fss/fssindex.aspx
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Why Make Use of the ETC Website?
Recruitment Advantage
• Submitting Vacancies
• Responses via Website
• Searching For Candidates
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Why Make Use of the ETC Website?
Faster Employment Processes
• Submitting Engagements
• Submitting Terminations
• Keeping Track of Both
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Logging Into the ETC Website
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Logging Into the ETC Website (etc.gov.mt)
1
2
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Logging Into the ETC Website (etc.gov.mt)
3
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The Employers’ Main Page
Log in welcome &
Date last logged
Account Control
Functions
Organization
Control Functions
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Log In Expiry
Log-in expiry time: 15 minutes Click ‘Stay Connected’ to
extend your time logged in
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Change Password
Successful change in
password resets the
90 day expiry period
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Deleting a (Standard) Account
Deleting a user account does not delete
the employer – only a log-in access
Engagements, Terminations, Vacancies,
Activity History, etc. remain intact
A user login (e-ID or Standard) is a
‘window’ into the same employer
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Profile Manager
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Profile Manager
E-ID users can toggle
between organizations
Some data cannot be
changed via website
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Profile Manager
Other Organization &
Contact Details may
be modified
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Add Vacancy
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Add Vacancy
Modifications here
affect just the
vacancy in question
Unless the ‘Set as
Default’ checkbox is
ticked
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Add Vacancy
Keyword-generated list
– List narrows selection
– Click the most relevant
Job Title is free-form –
The title is what will
show on the vacancy
Vacancies posted are
initially open for a
maximum of 7 days
For extension the
‘Employers Direct’
section to be contacted
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Add Vacancy
It is important to fill/
select all obligatory
fields ((*)marked)
More requirements leads
to fewer but potentially
more relevant responses
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Add Vacancy
At least one qualification
must be included in any
vacancy submitted
Press the green button
to add to requirements
Press the red button to
remove requirement
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Add Vacancy
An additional customized
document may also be
attached for added effect
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Search CVs
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Search CVs
Employers are able to browse
through lists of CVs related to a
particular occupation
Individuals listed would have
indicated this occupation as a
job preference in the past
Click the ‘view’ link to
inspect a CV document
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Search CVs
Interested employers may
contact the individual via the
ETC website’s message box
Information on a CV document
mirrors that received when a
jobseeker applies for vacancy
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Job Matching
New features for an improved job matching experience
Employer
Vacancy
Job Seekers
Vacancy
Requirements
Matching
Candidates
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The Matching Process:
Jobseeker Criteria
• Active Job Preferences
(Occupation,
Type of Employment)
• Qualifiers:
• Qualifications
• Job Experience
Employer Criteria
• Occupation
• Type of Employment
(eg. Full/ Part Time)
• Job Requirements:
• Qualifications
• Job Experience
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The Matching Process:
Jobseeker Criteria
• Active Job Preferences
(Occupation,
Type of Employment)
• Qualifiers:
• Qualifications
• Job Experience
Employer Criteria
• Occupation
• Type of Employment
(eg. Full/ Part Time)
• Job Requirements:
• Qualifications
• Job Experience
Additionally (New System)
• Introduction of Competencies
– Inputted during vacancy profile creation
– May be defined as ‘Mandatory’ or ‘Nice to have’
– Instant Matching (on vacancy profile creation)
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The Matching Process:
Jobseeker Criteria
• Active Job Preferences
(Occupation,
Type of Employment)
• Qualifiers:
• Qualifications
• Job Experience
Employer Criteria
• Occupation
• Type of Employment
(eg. Full/ Part Time)
• Job Requirements:
• Qualifications
• Job Experience
While Matching a Vacancy with Jobseekers:
• A list of matching candidates is returned
• GAP analysis report per matched candidate available
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The Matching Process (Vacancy Creation)
General Information
Driving Licences
Activities
Competencies
Number of Matching
Candidates (Instant)
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The Matching Process (Matching Candidates)
Candidate
More Info/ Ignore
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The Matching Process (GAP Analysis Report)
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The Matching Process (Advantages)
• Instant Matching
• Easier, Faster, More Effective
• Improved job-matching quality & user experience
• Better feel for available labour supply for given vacancy
• Easier evaluation of candidate as per vacancy criteria
(GAP Analysis Report)
• Approaching a Virtual Labour Market Environment.
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Submit Engagement
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Submit Engagement
E-ID users can toggle
between organizations
ID/ N.I. Numbers – No
spaces, brackets or symbols
123456 M 123456(M)
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Submit Engagement
Date of Birth – Use calendar or
precisely type the format:
dd/mm/yyyy 01/01/1970
Not…
1 Jan 1970 1/1/1970
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Submit Engagement
Keyword-generated list –
List narrows selection –
Click the most relevant
Designation is free-form
–The title is what will
show on letters
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Submit Engagement
Text in red denotes conditional
guidance notes for attention
If pressing the ‘Submit Form’
button doesn’t work – recheck
that the form is fully filled
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Submit Engagement
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Submit Engagement
Forms start out ‘Pending’
When processed the file
will switch to ’Accepted’
or ‘Rejected/ Deleted’
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Submit Termination
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Submit Termination
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Submit Termination
The termination date indicated
the last day that a person is
employed (including leave).
This differs from termination
date when one party or other
fails to honour notice period.
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Submit Termination
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Submit Termination
All engagements/ terminations
submitted online may be
viewed/ printed – pdf format.
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View Employee List (e-ID only)
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View Employee List (e-ID only)
Terminations may be submitted
via this section also
Full employee list document
may be printed via this section
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The Application Process (Standard Accounts)
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The Application Process (Standard Account)
Two Kinds of Employer Accounts
• Standard Accounts
• E-ID Accounts
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Standard Accounts
Main Features
• Engagements
• Terminations
• Vacancies
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E-ID Accounts
Also Feature
• Single-Login (e-ID) Access
• On-going access to organization Employee Lists
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The Application Process (Standard Account)
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The Application Process (Standard Account)
1
2
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The Application Process (Standard Account)
3
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The Application Process (Standard Account)
Password Expiry – 90 days
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The Application Process (Standard Account)
Between 4 & 10 characters
No spaces or symbols
The website will hint if
something is not right
Select an industry that most
represents the organization
No characters or spaces in
VAT or PE number fields
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The Application Process (Standard Account)
All fields marked (*) are
obligatory parts of the form
Non-obligatory fields can be
left blank if preferred
When all fields are filled
Press the ‘Submit’ Button
If it seems unresponsive –
check that the form is filled
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The Application Process (Standard Account)
Account Processing Period – Within 2 working days
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IRD and ETC Joint service
• One service that allows the submission of IRD FS4 and
ETC Engagement form from one interface
• Reduce the repetitive inputting of information
• Forms are pre-populated with existing data
• Built-in validations warn you of errors / missing
information before submitting form
• Synchronisation of data between the two entities –
improve customer service
• Service will be pilot launched in the coming months
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IRD and ETC Joint service
![Page 73: An applied example of e-Government Services: Facilitating](https://reader030.vdocuments.us/reader030/viewer/2022011921/61d89458790f4e66bc1d3e89/html5/thumbnails/73.jpg)
IRD and ETC Joint service
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Thank You
Help us improve our service. Send your feedback
as well as suggestions to the following:
IRD/ MITA – [email protected], [email protected]