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Evron Computer Systems is a total solution provider that has demonstrated true dedication, experience and

creativity since 1983. Evron is the long term partner for your technical needs, With experts in hardware, accounting, CRM

and field service, project management, business consulting, training and more.

Call us at: (905) 477– 0444 www.evron.com Email: info@evron.com

· IT Infrastructure Services

· HVAC Installation & Repairs

· Medical Equipment Service & Repairs

· Construction Subcontractors

· Manufacturers

Ideal for SMB service organizations: Evron Field Service

Evron Field Service is an end-to-end field service

software solution built with integration to Epicor

ERP. It automates business processes in the

office and in the field to reduce billing turnaround

time, improve customer service and put the right

technicians in the right place at the right time,

allowing you to focus on managing and growing

your service and installation business.

Optimized for service organizations that use mobile

field resources, Evron Field Service allows you to

connect with your customers and their equipment

while automating and streamlining the Service

Process.

Dispatch

Dispatchers can save time and make

better-informed decisions when they have

customer information, equipment service

history, and technician availability and skill

sets at their fingertips. If you schedule a

handful of calls or dozens of calls per day,

you can save significant time and reduce

scheduling errors by using our intuitive

calendar interface with multiple views.

You can filter by dispatch location, by

individual technician, by skill, or by call

type. The Agenda presents multiple

appointments on one screen. Or you may

use our Day View, Week View, Month

View or our unique and intuitive Timeline

view. Whatever perspective you need,

your dispatchers can find it, configure it,

and default it.

Resource Tracking

Manage information about field technician qualifications, certifications

and skill sets.

Schedule work in advance and assign the right resource for the right

job. Then report on individual performance around utilization and

evaluate adherence to budgets and job estimates.

Service Contract Management

Keep track of complex contracts with customers. Connect the contract to a time period, equipment list, location, or any combination of these.

Blanket Contracts govern service activities across all locations and all equipment for a customer.

Automated billing for the contracts and related service allows you to focus on getting the job done and meeting Service Level Agreements.

Our handy Contract Planning tool makes creating a new contract a snap.

Mobility

Our software runs in the cloud and is completely mobile-enabled. All users access the same data in the central

database, so everyone sees updates in real time.

Equipment installers, facility engineers and service technicians can operate the easy to use system on any mobile

device or laptop.

Frequent changes to work orders, parts, and customer needs demand that all information be up to the minute and

readily available so techs can be experts in the field. Native controls make the mobile user experience easy to manage

for inspections, signatures, approvals, completions, work orders, and follow-ups.

Work Order Management

Service Work Orders are used for data collec!on for all materials used in repair and service, as well as for labor and billable

expenses. Configurable to provide the automa!on and valida!on you desire, using default and calculated values to save data

entry !me. Gauge your profitability in real !me at the Work Order, Contract or Project level. Report on technicians’ u!liza!on

rates and track costs against budget. Updates occur in real !me from any computer or mobile device.

Eliminate paper-based checklists with our User Defined Configurator to create customized and automated checklists. Techs

follow and document procedures, while the checklists walk your techs through defined processes and make sure that the job

is performed and documented completely and accurately.

Benefits

Typical Implementation takes less than 2 weeks!

· Speed up the invoicing and collection cycle

· Empower office and field staff with handy tools and an

intuitive interface

· Simplify the dispatch process by quickly evaluating

work to assign and assignees in the same view

· Get immediate updates as field technicians work and

report in the field

· Provide customers with work orders and invoices by

email on the spot

· Eliminate costly and inaccurate paperwork

Map Integration

Use our mapping integration technology to provide

back office and field staff with visual route maps and

turn-by-turn directions. Dispatchers can view the loca-

tions of all appointments assigned with a press of a but-

ton.

Seamless integration with Epicor ERP

With integration to Epicor ERP, Evron Field Service offers a comprehensive solution that covers all aspects of your

service business life cycle. Epicor ERP serves as the main data repository for customers, inventory and financial

management. Manage field service operations through Evron Field Service for scheduling, equipment tracking and

mobility.

Features

· Graphical Drag & Drop Schedule Board

with multiple calendar views

· Work Order Management

· Service Contract Management

· Project Management

· Time Entry and Analysis

· Highly configurable with security options at

every menu item and data entry level

Evron Products and Services

Partners With The Best

Evron is a recognized and

certified partner of the

world’s leading technology

companies, including:

Evron Services

R Business Consulting

R Needs Analysis

R Customization

R Implementation

R Software Development

R Training

R Financial Report Writing

R History of Success since 1983

R A Team of 55 People

R Solution Provider and Certified Business Partner

R Integration Specialists

R Solutions Tailored to Your Business

R Partners with the World’s Leading Technology Companies

Why Pick Evron ?

History of Success

In a complex and ever-changing industry, Evron

clients value the dependability of a proven leader.

Since 1983, we have helped organizations

dramatically improve their customer service,

increase sales, and cut the cost of doing business.

Call Evron Today

With experts in hardware, accounting, field service,

project management, business consulting, training

and more, Evron is the long term partner for all your

technical needs.

Evron sells, designs, implements and supports solutions for every one of your business needs:

Infrastructure: Network | Hardware | Hosting | Security | Business Continuity | Cabling | Unified Communications

Application Software: Field Service | Accounting | Project Costing and Management | Manufacturing

| E-Commerce | Warehouse Management | Financial Reporting

Services: Software Development | Technical Support | Preventative Maintenance | Implementation | Training

For more information, visit our website at www.evron.com, call (800) 891-7791 or (905) 477-0444

Evron Computer Systems Corporation, 5 Denison Street, Markham, Ontario, Canada, L3R 1B5

©Copyright 2018 Evron Computer Systems Corp. All rights reserved. All other names are registered trademarks of their respective companies