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© Velg Training 2014
Wuzzle
Think you know the answer? Type them in the chat window!!
© Velg Training 2014
Is Your Website
Compliant?
(webinar)
© Velg Training 2014
About the presenter
T 0408 144 002 E raelene@rtodoctor.com.au W https://rtodoctor.com.au/ Facebook https://www.facebook.com/RTODoctor Twitter @RTODoctor LinkedIn http://www.linkedin.com/company/rto-doctor
Raelene worked as a regulator with the Department of Education Services, International & Higher Education Regulation in WA during the CRICOS re-registration process in 2010. Three years ago, at the request of a number of high calibre providers seeking a consultant of equally high quality, Raelene established RTO Doctor in Western Australia; with the vision to be the first choice amongst consultants across Australia in the area of education and training. Our clients are recognised as leaders and providers of excellence in their respective fields. With clients across the public, private, domestic, international, and offshore delivery sectors, VET, ELICOS, and higher education space, RTO Doctor now operates across the country achieving its vision.
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Control panel
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Audio test
Hands up who can hear me?
Raise your hand to indicate
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Who’s online today?
POLL
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Webinar overview
• Is website compliance that big a deal? 1
• Common situations 2
• What are the requirements for compliance? 3
• Case Study 4
• Review 5
• Questions 6
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Is website compliance that big a deal?
• Consumer Protection
• Legal requirements
• Prevent unnecessary
attention
Why do we worry about it?
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Is website compliance that big a deal?
Why do we worry about it?
© Velg Training 2014
Is website compliance that big a deal?
Why do we worry about it?
© Velg Training 2014
Is website compliance that big a deal?
Why do we worry about it?
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Penalties under the NVR Act 2011
POLL
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Is website compliance that big a deal?
Who is liable? NVR Act 2011, Part 1, Division 2, section 3
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Is website compliance that big a deal?
Part 6, Division 1, Subdivision A Section 99
Penalties under the NVR Act 2011
Section 4AA, Crimes Act 1914 ($A170)
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Is website compliance that big a deal?
Part 6, Division 1, Subdivision A Section 100
Penalties under the NVR Act 2011
© Velg Training 2014
Is website compliance that big a deal?
Part 6, Division 1, Subdivision A Section 111
Penalties under the NVR Act 2011
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Is website compliance that big a deal?
Falsely claiming to be an RTO
Penalties under the NVR Act 2011
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Is website compliance that big a deal?
Why do we worry about it?
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POLL
What are some of the most common RTO website concerns you’ve seen?
Raise your hand to speak if you have a microphone Or type your comments in the
chat window
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Common Website Concerns
Incorrect qualification/unit
codes & titles
Insufficient pre-
enrolment information
Incorrect use of the NRT
logo Advertising courses not on scope
Partnership arrangements
Common situations
Some of the most common non-compliances
Resource: For relevant resources, see RTO Doctor website
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Common situations
Have you seen examples that lead to this?
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Common situations
Have you seen examples that lead to this?
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What are the requirements for compliance?
• Standards for NVR Registered Training
Organisations 2012
• Privacy legislation
• Consumer Protection legislation
• AQTF
• CRICOS
• VET FEE-HELP
• Funding Contracts
• External Accreditation
• Licensing & Registration
Depends on the RTO’s registration!
© Velg Training 2014
Not just your Prospectus!
But wait…there’s more…
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30 second stretch break
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Case Study
Live website audit from 10 – 13 June 2014
Main areas of concern identified were: • Incorrect unit / course codes and titles • Partnering arrangements • Clearly describing the entry requirements or
admission criteria for relevant courses
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Case Study
Incorrect unit / qualification codes and titles
© Velg Training 2014
Case Study
Incorrect unit / qualification codes and titles
© Velg Training 2014
Case Study
Incorrect unit / qualification codes and titles
© Velg Training 2014
Case Study
Incorrect unit / qualification codes and titles
© Velg Training 2014
Case Study
Delivery & Compliance with legislation
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Case Study
Partnering arrangements
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Case Study
Partnering arrangements
© Velg Training 2014
Case Study
Partnering arrangements
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Case Study
Partnering arrangements
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Case Study
Partnering arrangements
http://asqa.gov.au/news/1877/partnering-and-auspicing-arrangements---reminder.html
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Case Study
Entry / Admission Requirements
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Case Study
Entry / Admission Requirements
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Case Study
Entry / Admission Requirements
http://mines.industry.qld.gov.au/safety-and-health/683.htm
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Case Study
Entry / Admission Requirements
© Velg Training 2014
Case Study
Entry / Admission Requirements
© Velg Training 2014
Case Study
Entry / Admission Requirements
Confirmation Question to Inspector of Mines: If I read this correctly age would not preclude anyone from enrolling in Cert. IV, Diploma and Adv. Dip. Underground mining & management ops, VOC' etc.“ Response from Inspector of Mines: They could enroll in anything they want, but I guess it’s up to the Mine if they would employ someone in those higher level positions without suitable experience. I’m sure we would challenge their actual competency if they were employing workers into those type of positions with just a certificate in hand. In saying that some site run like a graduate program for potential supervisors or managers and this training is part of a bigger training and development plan while the worker is being mentored onsite. (mainly see it in Quarries)
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Case Study
Entry / Admission Requirements
© Velg Training 2014
Case Study
Joncris Sentinel Services Experience
Joncris Sentinel Services found Raelene’s website audit an
invaluable experience for our RTO.
We have now realised that the devil really is in the fine
detail.
We would like to thank Raelene for her thoroughness.
© Velg Training 2014
Review
Important reminders
• Make sure all of your codes and titles are accurate • Don’t rely on TGA, confirm qualification and unit rules • Where required, contact the ISC in writing for confirmation
and request a written reply (email is fine) • Confirm admission and entry requirements are accurate • Ensure that any partnering arrangements are clearly
articulated • Ensure that your fee collection process is consistent with your
policy (including payment gateways and online stores)
© Velg Training 2014
Review
Important reminders
• Ensure your refund policy is compliant • Ensure the NRT logo is accurately represented • Ensure any funding and contractual agreements are correct • Ensure delivery and assessment modes promoted are
consistent with qualification/unit requirements • Ensure that you are not promoting unrealistic guarantees • Ensure course durations are appropriate
© Velg Training 2014
Review
Important reminders
© Velg Training 2014
Review
Important reminders
© Velg Training 2014
Review
Important reminders
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What we covered
• Is website compliance that big a deal? 1
• Common situations 2
• What are the requirements for compliance? 3
• Live Case Study 4
• Review 5
• Promotion & Questions 6
© Velg Training 2014
Review
Resources Available
• VELG have a Marketing / Advertising Checklist Free to download for members
• RTO Doctor website has a link to resources specifically designed for this webinar including:- • NRT Logo specifications • ASQA Strategic Review – Marketing and Advertising
Practices of Australia’s RTO’s (2013) • FEE-HELP information • CRICOS information • And more
http://rtodoctor.com.au/provider/what-does-your-website-say-about-you/
© Velg Training 2014
RTO Doctor Promotion
Available from RTO Doctor website
Is your website compliant? Comprehensive website audit covers a range of standards and criteria including: • VET Quality Framework or AQTF Standards • Volume of learning • Use of NRT logo • Use of correct nomenclature • Correct representation of course/unit codes and titles • Representation of partnership arrangements
http://rtodoctor.com.au/shop/index.php/products/specials/comprehensive-website-audit
© Velg Training 2014
RTO Doctor Promotion
Prices
This audit can be tailored to fit any size RTO Basic package- $1500 • Up to 4 qualifications/courses • One regulatory framework (VET Quality Framework, AQTF,
CRICOS, ANMAC, ASIC, CASA, contractual funding arrangements etc.
• For each additional framework- $600 • For each additional course/qualification/unit - $100 each
*Prices do not include GST
http://rtodoctor.com.au/shop/index.php/products/specials/comprehensive-website-audit
© Velg Training 2014
Any questions?
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What happens now?
Within 48 hours, you will receive an email including a: - Statement of Attendance - link to event feedback survey - access to the WMV recording of the webinar for two weeks - PDF copy of the PowerPoint - PDF transcript of Chat Q&A - additional supporting resources
© Velg Training 2014
Upcoming webinars
Intro to the Members Lounge
• 24 June 2014
Session Planning – back to basics
• 25 June 2014
Australian Apprenticeships & Traineeships Information
• 25 June 2014
Accreditation for further education & training
• 26 June 2014
Developing Assessment for Clustered Units of Competency
• 17 July 2014
Join as a Member
for $275 (incl GST) and get discounts on PD!
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Contact us
1/52 Jeffcott Street
Wavell Heights QLD 4012
P 07 38660888
F 07 38660899
E enquiries@velgtraining.com
W velgtraining.com
The webinar will
remain open for
15 more minutes to
respond to any questions
you might have –
type them into your
CHAT window
© Velg Training 2014
Thank you for your company
T 0408 144 002 E raelene@rtodoctor.com.au W https://rtodoctor.com.au/ Facebookhttps://www.facebook.com/RTODoctor Twitter @RTODoctor LinkedIn http://www.linkedin.com/company/rto-doctor/
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