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Driving Growth in Challenging Times

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February 22-25, 2014 | New Orleans Convention Center/Hilton Riverside & Towers | New Orleans, LA

DRIVING GROWTH in CHALLENGING TIMES

Google and Facebook Advertising

• Bad execution vs. Bad strategy• Understanding the language• Becoming a smart consumer• General trend – supply and demand, arms race

February 22-25, 2014 | New Orleans Convention Center/Hilton Riverside & Towers | New Orleans, LA

DRIVING GROWTH in CHALLENGING TIMES

Google and Facebook Advertising

• Google• Facebook• Landing Page Optimization (LPO)

February 22-25, 2014 | New Orleans Convention Center/Hilton Riverside & Towers | New Orleans, LA

DRIVING GROWTH in CHALLENGING TIMES

Google Advertising

• What is paid search?– AdWords– Display• remarketing, interests & topics, contextual keywords,

Direct placements

– Product Listing Advertisements– YouTube

February 22-25, 2014 | New Orleans Convention Center/Hilton Riverside & Towers | New Orleans, LA

DRIVING GROWTH in CHALLENGING TIMES

Google Advertising

• INSERT SLIDE WITH IMAGES FOR EACH

February 22-25, 2014 | New Orleans Convention Center/Hilton Riverside & Towers | New Orleans, LA

DRIVING GROWTH in CHALLENGING TIMES

What is AdWords

• You pay for a keyword – auction based pricing• Clicks can be VERY expensive• Quality score drives your pricing and

positioning• Impressions are free – clicks are paid for• Think differently vs. traditional direct response• AdWords (and other traffic) seeds remarketing

February 22-25, 2014 | New Orleans Convention Center/Hilton Riverside & Towers | New Orleans, LA

DRIVING GROWTH in CHALLENGING TIMES

Google Advertising

• INSERT REMARKETING IMAGE

February 22-25, 2014 | New Orleans Convention Center/Hilton Riverside & Towers | New Orleans, LA

DRIVING GROWTH in CHALLENGING TIMES

Remarketing

• A marketer’s secret weapon– Increases campaign cost by 15-20%– Increases performance by 50%– Powerful branding impact is the bonus

February 22-25, 2014 | New Orleans Convention Center/Hilton Riverside & Towers | New Orleans, LA

DRIVING GROWTH in CHALLENGING TIMES

Google Advertising

• Video– Very cost effective (geo targeting, low adoption)– Big branding impact– Video required

February 22-25, 2014 | New Orleans Convention Center/Hilton Riverside & Towers | New Orleans, LA

DRIVING GROWTH in CHALLENGING TIMES

Google Advertising

• Inefficiencies– Geo-targeting and leakage– Short tail vs. long tail– Call tracking – 80% of service

based leads are phone calls

February 22-25, 2014 | New Orleans Convention Center/Hilton Riverside & Towers | New Orleans, LA

DRIVING GROWTH in CHALLENGING TIMES

Google Advertising

• Critical success factors– Speed to lead (MIT/Harvard Research)• 1 vs. 2 hr response – 7 times more likely to contact

– Landing Page Optimization

February 22-25, 2014 | New Orleans Convention Center/Hilton Riverside & Towers | New Orleans, LA

DRIVING GROWTH in CHALLENGING TIMES

Google Advertising

• Issues/Risks– Dangers of being #1– Enhanced Campaigns– Elasticity of demand – leverage the business cycle

February 22-25, 2014 | New Orleans Convention Center/Hilton Riverside & Towers | New Orleans, LA

DRIVING GROWTH in CHALLENGING TIMES

Understanding Business Cycles

February 22-25, 2014 | New Orleans Convention Center/Hilton Riverside & Towers | New Orleans, LA

DRIVING GROWTH in CHALLENGING TIMES

Facebook Advertising• Facebook Advertising – what is it?– Page post ads– Right side-bar ads– Dark ads (unpublished posts)

• Advantages– Allows you to be active vs. passive (google)– Still untapped by advertisers– Capture more information – campaign building

February 22-25, 2014 | New Orleans Convention Center/Hilton Riverside & Towers | New Orleans, LA

DRIVING GROWTH in CHALLENGING TIMES

February 22-25, 2014 | New Orleans Convention Center/Hilton Riverside & Towers | New Orleans, LA

DRIVING GROWTH in CHALLENGING TIMES

Facebook Advertising• Pricing models– CPC (Facebook equivalent to PPC)– CPM– Optimized CPM (oCPM)

February 22-25, 2014 | New Orleans Convention Center/Hilton Riverside & Towers | New Orleans, LA

DRIVING GROWTH in CHALLENGING TIMES

Facebook Advertising

• Critical success factors– Building custom audiences• Your own• Targeting others’ audiences

– Power Editor (tool for power users)– Driving traffic outside vs. inside your FB page– Retargeting (leverage Google PPC, SEO, etc.)

February 22-25, 2014 | New Orleans Convention Center/Hilton Riverside & Towers | New Orleans, LA

DRIVING GROWTH in CHALLENGING TIMES

Facebook Advertising

• Issues/Risks– The pursuit of “likes”• Importance of “social proof”

– All leads not created equal (high vs. low in funnel)• Track your cost per sale – analytics, call tracking etc.

February 22-25, 2014 | New Orleans Convention Center/Hilton Riverside & Towers | New Orleans, LA

DRIVING GROWTH in CHALLENGING TIMES

Landing Page Optimization

• Digital Alchemy– Traffic costs don’t change, but results do!

• Multivariate analysis

February 22-25, 2014 | New Orleans Convention Center/Hilton Riverside & Towers | New Orleans, LA

DRIVING GROWTH in CHALLENGING TIMES

Landing Page Optimization

February 22-25, 2014 | New Orleans Convention Center/Hilton Riverside & Towers | New Orleans, LA

DRIVING GROWTH in CHALLENGING TIMES

Landing Page Optimization

February 22-25, 2014 | New Orleans Convention Center/Hilton Riverside & Towers | New Orleans, LA

DRIVING GROWTH in CHALLENGING TIMES

PAGE A:

February 22-25, 2014 | New Orleans Convention Center/Hilton Riverside & Towers | New Orleans, LA

DRIVING GROWTH in CHALLENGING TIMES

PAGE B:

February 22-25, 2014 | New Orleans Convention Center/Hilton Riverside & Towers | New Orleans, LA

DRIVING GROWTH in CHALLENGING TIMES

WHICH PAGEPEFORMED THE BEST?

A B

February 22-25, 2014 | New Orleans Convention Center/Hilton Riverside & Towers | New Orleans, LA

DRIVING GROWTH in CHALLENGING TIMES

A B

PAGE B GENERATED:24% MORE SALES47% INCREASE IN REVENUE PER VISITOR

February 22-25, 2014 | New Orleans Convention Center/Hilton Riverside & Towers | New Orleans, LA

DRIVING GROWTH in CHALLENGING TIMES

PAGE A:

February 22-25, 2014 | New Orleans Convention Center/Hilton Riverside & Towers | New Orleans, LA

DRIVING GROWTH in CHALLENGING TIMES

PAGE B:

February 22-25, 2014 | New Orleans Convention Center/Hilton Riverside & Towers | New Orleans, LA

DRIVING GROWTH in CHALLENGING TIMES

A B

WHICH PAGEPEFORMED THE BEST?

February 22-25, 2014 | New Orleans Convention Center/Hilton Riverside & Towers | New Orleans, LA

DRIVING GROWTH in CHALLENGING TIMES

A B

PAGE A GENERATED:40% INCREASE IN SALES41% INCREASE IN REVENUE PER SALE

February 22-25, 2014 | New Orleans Convention Center/Hilton Riverside & Towers | New Orleans, LA

DRIVING GROWTH in CHALLENGING TIMES

ORDER TODAY

February 22-25, 2014 | New Orleans Convention Center/Hilton Riverside & Towers | New Orleans, LA

DRIVING GROWTH in CHALLENGING TIMES

MARKETERS ALWAYS MEASURE!

February 22-25, 2014 | New Orleans Convention Center/Hilton Riverside & Towers | New Orleans, LA

DRIVING GROWTH in CHALLENGING TIMES

dmonaghan@wsiworld.com

www.wsiworld.com/ifa

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