williams class psh outcomes tracking follow-up form enhancement training 09-24-2013

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Williams ClassPSH Outcomes Tracking

Follow-up FormEnhancement

Training

09-24-2013

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Williams ClassPSH Outcomes Follow-up Form

Enhancement Training

Presenters: Patricia Hill, Clinical Support Specialist, Team Lead

Author:Patricia Hill, Clinical Support Specialist, Team Lead

Summary: This document will step through the Williams Class PSH Outcomes Tracking Follow-up Form Enhancement through the use of ProviderConnect

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Purpose of PSH Outcome TrackingFollow-up Form Enhancement

The PSH Outcome Tracking Follow-up Form was developed primarily to capture key information in regards to the outcome of the housing search for Williams Class Members. It is critical that DMH receive information with regard to the date that Class Members lease is signed as close to real time as possible, and that this information is integrated into our centralized data system. Since all information to complete the PSH Outcome Tracking Follow-up Form is not available prior to Class Members’ transition into their new living arrangement, the Form was enhanced to permit this information to be entered and saved as a draft until the remainder of the information becomes available and data entry can be completed and the final form submitted.

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Providers now have the option to save the PSH Outcome Tracking Follow-up Form as a Draft.

Draft versions of the PSH Outcome Tracking Follow-Up Form will be shown on the Special Program Applications list on the Member Demographics screen.

PSH Outcome Tracking Follow-Up Form drafts will be accessed by selecting the existing “Complete Follow-up” button on the Member Demographics screen.

Once saved as a draft, the Draft Expiration Date will be displayed on the Member Demographics screen.

Once you return to a previously saved draft, the Draft Status and Draft Expiration Date will be displayed on the Follow-Up screen.

The user will be able to update previously saved Follow-Up Form drafts.

Enhancements

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Getting StartedAccess ProviderConnect via

www.illinoismentalhealthcollaborative.com/providers.htm

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Home Page

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Search A Member

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Member Demographics

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Member Demographics

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PSH Outcomes Follow-Up Form

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PSH Outcomes Follow-Up Form

You will receive a system message when you save a draft with the Draft Expiration Date.

Drafts will expire 60 Days from the date of the originally saved draft.

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Saving the Form as a Draft

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Home Page

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Search A Member

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Member Demographics

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Member Demographics

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PSH Outcomes Follow-Up Form

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EDI Help Desk (888) 247-9311 7AM to 5PM CST (Monday-Friday)◦ Examples of Technical Issues:

Account disabled Forgot password System “freezing” or “crashing” System unavailable due to system errors

If you have questions regarding the content or Williams Class PSH process, you may contact Raul Ivan Lopez, DMH Williams Class Statewide Housing Coordinator at (312) 814-4966

Technical Issues

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Q & A

QUESTIONS ???