what makes a good message

Post on 13-Jul-2015

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Who consumes it?

General public

Internal to the company

Developers

Determine the level of detail

It has to make sense!

Read it out loud

Use other resources

Spelling & Grammar Is Important

Spelling & Grammar Is Important

.Net Developers Like To

Capitalize Every Single

Word When Writing Text.

Be Specific When Needed

“First and last name required.”

“Email aliases cannot be created for users

without a first and last name. Please add

a first and last name for this user.”

Be Specific When Needed

“Phone numbers may only contain integers,

spaces, dashes, and parentheses.”

“This doesn’t look like a valid phone

number. Please enter phone numbers like

this: (123) 456-7890”

(but not too much information)

Highlight Important Details

Use Contrast or emphasis!

User@domain.com was added to the Sales group.

Plural vs. Singular wording

1 user(s) were added.

You can’t count??

Plural vs. Singular wording

user@domain.com has been added

3 users have been added

Choices

Choices

Choices

Error ending slideshow about errors

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