what is omni-channel...what is omni-channel customer engagement? of service organizations can solve...

Report

Post on 13-Jul-2020

4 Views

Category:

Documents

0 Downloads

Preview:

Click to see full reader

TRANSCRIPT

WhatisOmni-ChannelCustomerEngagement?

ofserviceorganizationscansolveaninquiryusingasingleapplication4%

KateLeggett,TheMandateForIntelligentCustomerService,acommissionedstudyconductedbyForresterConsultingonbehalfofMicrosoft,December2015

Omni-ChannelPlatform

Customer360°

IntegratedBusinessFunctions

IntegratedChannels

MicrosoftDynamics365

Adobe+Dynamics365

Microsoft AppSource Adobe Exchange

top related

lss: omni-channel challenge
Marketing
omni channel commerce
Documents
omni channel fulfilment trends
Business
why omni channel
Documents
omni-channel retail brochure
Documents
omni-channel old spice
Marketing
omni-channel talent application
Marketing
effective omni-channel communications
Marketing
optimizing omni-channel planning for omni-channel customer...
Documents
omni-channel newsvendor
Retail
omni channel fulfillment
Documents
an omni-channel focus
Documents
canon financial enhances salesforce omni-channel ... ·...
Documents
omni channel retail trends
Documents
omni-channel marketing/retail
Education
omni channel customer engagement
Retail
papersoft omni-channel
Services
omni-lingual, omni-channel customer...
Documents
omni-channel retail. training in-store associates for a...
Documents
inomera omni channel solutions
Marketing