we're engaging - the role of social media & apps in running services
Post on 02-Nov-2014
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DESCRIPTION
How one housing organisation uses technology and social media to engage with its customers.
TRANSCRIPT
We’re engagingThe role of social media and Apps in
running services
A few nuggets for you…
We need more engagement!
• Website usage• Social networks• Smartphone App• E-bulletin
accessibility
accessibility
social media nuggets
• PR• Customer complaints• Positive feedback• Increased engagement• Help and support• Brand Management
We’re engaging but we’re not married yet
thank you for listening
stevef2412
steve.finegan@northwardshousing.co.uk
www.northwardshousing.co.uk
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