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Ooredoo Group
FY 2013 Results
2 | | Ooredoo Group Results Call FY 2013
Ooredoo (parent company Ooredoo Q.S.C.) and the group of companies which it forms part of (“Ooredoo Group”) cautions investors that certain
statements contained in this document state Ooredoo Group management's intentions, hopes, beliefs, expectations, or predictions of the future
and, as such, are forward-looking statements.
Ooredoo Group management wishes to further caution the reader that forward-looking statements are not historical facts and are only estimates
or predictions. Actual results may differ materially from those projected as a result of risks and uncertainties including, but not limited to:
– Our ability to manage domestic and international growth and maintain a high level of customer service
– Future sales growth
– Market acceptance of our product and service offerings
– Our ability to secure adequate financing or equity capital to fund our operations
– Network expansion
– Performance of our network and equipment
– Our ability to enter into strategic alliances or transactions
– Cooperation of incumbent local exchange carriers in provisioning lines and interconnecting our equipment
– Regulatory approval processes
– Changes in technology
– Price competition
– Other market conditions and associated risks
This presentation does not constitute an offering of securities or otherwise constitute an invitation or inducement to any person to underwrite,
subscribe for or otherwise acquire or dispose of securities in any company within the Ooredoo Group.
The Ooredoo Group undertakes no obligation to update publicly or otherwise any forward-looking statements, whether as a result of future
events, new information, or otherwise.
Disclaimer
3 | | Ooredoo Group Results Call FY 2013
Contents
Results review
Strategy review
Operations review
4 | | Ooredoo Group Results Call FY 2013
Group Results Key FY 2013 Highlights
Group revenue growth of 1%
• Strong performances in Qatar, Algeria and Iraq were partially offset by competitive dynamics and challenging
economic environment in Kuwait and Tunisia. FX had a negative impact on Indosat results
Adjusted Net Profit up 16% on 2012, impacted by various one-off factors
• Normalized FY13 and Q4‟13 net profit (excluding currency loss, one-off tower sale gain in Q3‟12 in Indosat
and start-up cost in Myanmar) stood at QAR 3,342 million (up 16% v FY12) and QAR 641 million (down 11% v
Q4‟12) respectively. Group EBITDA and EBITDA margin were impacted by currency depreciation, Myanmar
start-up costs, investment into Kuwait‟s recovery strategy and global brand roll-out
Ooredoo Myanmar on track with roll out plans
• Post period license officially received in January 2014. Ooredoo Myanmar is preparing the commercial roll-out
of next generation mobile services
Algerian 3G network launched in Dec 2013
• Ooredoo Algeria has now the widest 3G network coverage and takes advantage of its early mover status
providing data services to customers
Rebranding implemented in Algeria and Tunisia
• Ooredoo brand now rolled out in Qatar, Maldives, Algeria and Tunisia
Results
Review
Strategy
Review
Operations
Review
Additional
Information Overview
5 | | Ooredoo Group Results Call FY 2013
Note: (1) All Indosat results as reported adhere to IFRS which may in some instances differ from INDOGAAP;
Tunisiana is 50% consolidated up to December 2010 and fully consolidated from 2011
Group results1
Revenue and EBITDA
Top line increasing, however pressure on margins due to investment in network
modernization, Myanmar start up as well as intense competitive environment and new
branding
27,377
31,745 33,476 33,851
12M'10 12M'11 12M'12 12M'13
12,465
14,796 15,567
14,640
46% 47% 47% 43%
12M'10 12M'11 12M'12 12M'13
+16%
+5% +1%
+19%
+5% -6%
Revenue (QARm) EBITDA (QARm) and EBITDA Margin
6 | | Ooredoo Group Results Call FY 2013
Note: (1) Net Debt = Total interest bearing loans and borrowings + contingent liabilities (letters of guarantee + letters of
credit + finance lease + vendor financing) – cash (net of restricted cash and below BBB+ rating)
22,740
27,268 27,573 28,784
1.8 1.9 1.9 2.1
12M'10 12M'11 12M'12 12M'13
103 (46) (224) (618)
2,785 2,652
3,197
12M'10 12M'11 12M'12 12M'13
-12% +13%
-10%
+1% 20%
Net Foreign Exchange
2,888 2,606
2,947
3,171
2,579
+4%
Net profit attributable to Ooredoo shareholders
(QARm)
Net debt1 (QARm) and net debt / EBITDA
• NP hit by currency effect (IDR), Myanmar start up cost and Indonesian Tower deal in 2012
• Stable debt level and net debt / EBITDA well within board guidance
Group results
Net profit and net debt1
7 | | Ooredoo Group Results Call FY 2013
Note: (1) Free cash flow = Net profit plus depreciation and amortization less capex; Capex excludes license fee
obligations; Net profit adjusted for extraordinary items
6,942 6,575
7,316
9,298
26%
21% 22%
27%
12M'10 12M'11 12M'12 12M'13
3,380
4,869 4,951
1,658
12M'10 12M'11 12M'12 12M'13
+2% +44%
-5%
+11%
-67%
+27%
Group results
Free cash flow and capital expenditure
Targeted investments in our key markets
impacting free cash flows / enabling future returns
Free cash flow 1(QARm) Capex (QARm) and capex / revenue (%)
8 | | Ooredoo Group Results Call FY 2013
Note: (1) Includes Qtel International Finance Limited and Ooredoo Tamweel Ltd.
44,242
32,433 32,392 37,643
2,610
13,953
7,373
8,127
12M'10 12M'11 12M'12 12M'13
46,852 46,386
39,765
45,770
Qatar 78%
Indonesia 16%
Others 6%
1
Short-term
Long-term
Total group debt (QARm) Total group debt breakdown
(as of December 31, 2013)
Flexible debt management and balanced debt profile
Group results
Total group debt breakdown
9 | | Ooredoo Group Results Call FY 2013
Group Results Debt Profile – Ooredoo Q.S.C. Only (US$ millions)
Note: (1) This includes additional 10bps utilization margin
(2) Documentation under process to renew the facility till 31 Jan 2015
(3) This includes additional 30bps utilization margin
Total outstanding debt as at 31 December 2013 at Ooredoo Q.S.C. level US$ 9,750 million
Conservative debt profile spread out until 2043
Ooredoo’s maturities due in 2014 are covered by cash
1400
750
1000 1000
1250
600
1000 1000
750
500 500
0
200
400
600
800
1,000
1,200
1,400
1,600
2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2028 2043
Bonds Sukuk Loans
Loan Type
(in USD mn) Amount Usage Rate Maturity
Dual Tranche
RCF¹
750 750 Libor + 155 bps
26 May 2015
QNB QAR3bn
RCF² 823 0 QAR rates
Available till
31 Jan 2014
QIB Commodity
Murabaha Facility 500 500 Libor + 95bps 14 May 2014
USD1bn RCF³ 1,000 1000 Libor + 115bps 31 Mar 2017
Total 3,037 2,250
Bonds/Sukuk (in USD mn) Issue
Amount
Interest/
Profit Rate Maturity Listed in
Fixed Rate Bonds due 2014 900 6.500% 10 Jun 2014 LSE
Fixed Rate Bonds due 2016 1,000 3.375% 14 Oct 2016 LSE
Fixed Rate Bonds due 2019 600 7.875% 10 Jun 2019 LSE
Fixed Rate Bonds due 2021 1,000 4.750% 16 Feb 2021 LSE
Fixed Rate Bonds due 2023 1,000 3.250% 21 Feb 2023 ISE
Fixed Rate Bonds due 2025 750 5.000% 19 Oct 2025 LSE
Fixed Rate Bonds due 2028 500 3.875% 31 Jan 2028 ISE
Fixed Rate Bonds due 2043 500 4.500% 31 Jan 2043 ISE
Sukuk due 2018 1,250 3.039% 3 Dec 2018 ISE
Total 7,500
10 | | Ooredoo Group Results Call FY 2013
41,697
47,903
62,716 65,869
12M'10 12M'11 12M'12 12M'13
74,140
83,352
92,907 95,901
12M'10 12M'11 12M'12 12M'13
+12%
+11%
+15%
+31%
+3%
+4%
Group results
Total and proportional customers
Total customers Proportional customers
Customer growth mainly driven by Indonesia, Oman and Algeria
11 | | Ooredoo Group Results Call FY 2013
Notes:(1) Including Myanmar
Consolidated revenue 33,851 +1% +2-6%
EBITDA 14,640 -6% +1-5%
Net profit attributable to Ooredoo
shareholders 2,579 -12% -
Earnings per share (in Qatari Riyals)
8.05 -19% -
Market capitalization (as of 31 December 2013)
43,948 +32% -
Capital expenditure (QAR Billions)
9.3 +27% 8-9
Group results
2013 performance summary and 2014 guidance
2013 Annual
Guidance 2013 / 2012
QAR Millions
12 months ended
December 2013
2014 Annual
Guidance
0 to +3%
-3 to -1%
-
-
-
9-101
12 | | Ooredoo Group Results Call FY 2013
Contents
Results review
Strategy review
Operations review
Ooredoo Myanmar: The Basics
• Population of approximately 65m • “Greenfield” opportunity: mobile
phone penetration of less than 10 % • More than 90 companies bid for two
telecom licenses
Ooredoo Myanmar’s Vision: Enriching people’s lives - Promise of human growth
Ooredoo Myanmar: Where We Are
• Acceptance of license January 30 2014 • 900 MHz and 2100 MHz spectrum • Ross Cormack appointed as CEO • Tower construction companies and key
network vendors mandated • First successful technical call • First tower built, Yangon switch complete,
first successful call completed • Sponsorship of Myanmar Football
Federation • Launch of first corporate microsite • More than 400 people hired in Ooredoo
Myanmar to date
Ooredoo Myanmar: Next Steps • Planned summer launch in Mandalay,
Nay Pyi Taw and Yangon
• Advanced, 3G-wide data network
• Covering 97% of population within
five years
Cash investment in Myanmar in 2014:
US$ 1 bn
16 | | Ooredoo Group Results Call FY 2013
Contents
Results review
Strategy review
Operations review
17 | | Ooredoo Group Results Call FY 2013
Note: (1) Constant pegged currency
QARm
• Healthy revenue growth
• EBITDA and EBITDA margin impacted by brand roll out
• Leading market share position maintained despite
aggressive price campaign by the competitor.
• YOY customer no. grew by 13%.
• Strong growth in mobile broadband, TV/Media services and
Fiber revenue.
• Further expansion of Ooredoo Fibre to the Home program:
–245K homes passed
–105K connections
Group operations Qatar
6,220 6,590
12M'12 12M'13
3,249 3,273
52% 50%
12M'12 12M'13
Revenue
EBITDA & Margin
• 1 US$ = 3.6415 Qatari Riyal (QAR)1
+6%
+1%
18 | | Ooredoo Group Results Call FY 2013
Note: (1) As per IFRS; (2)Twelve month average rate January – December 2013
IDRbn1
22,720 23,849
12M'12 12M'13
11,391 10,950
50% 46%
12M'12 12M'13
Revenue EBITDA & Margin
+5% -4%
• Local currency revenue increased, driven by Cellular
Data revenue and Fixed Data business
• Promoting data successfully (e.g. IM3 online) Cellular
data traffic/ revenue are gaining momentum in the
modernized areas (e.g. Java)
• Stable ARPU
• EBITDA decreased due to increased cost of services,
SMS interconnect and staff cost
• Net profit impacted by substantial FX losses
• Indosat guided 2014 revenue growth in line or better than
market, EBITDA low-mid 40s, Capex IDR 8-9 trl.
• PT Indosat Tbk. 'BB+' Ratings Affirmed; Outlook Stable
by S&P on January 20, 2014
Group operations Indonesia
8,804 8,371
12M'12 12M'13
4,420 3,862
50%
46%
12M'12 12M'13
Revenue EBITDA & Margin
• 1 US$ = 10,421 Indonesia Rupiah (IDR)2
-5%
-13%
QARm
19 | | Ooredoo Group Results Call FY 2013
Note: (1) Twelve month average rate January – December 2013
• Elevated competition level continued during the last
quarter of 2013
• Asiacell focusing on value segments to reinforce its
leading value-share position.
• Subscriber growth of 7% YoY.
• EBITDA % level slight decrease due to competition
• Bottom line affected by a one-off tax.
• 3G license: being discussed between operators and
regulator
Group operations Iraq
• 1 US$ = 1,164 Iraqi Dinar (IQD)1
6,878 7,070
12M'12 12M'13
3,689 3,628
54% 51%
12M'12 12M'13
Revenue
EBITDA & Margin
+3%
-2%
QARm
20 | | Ooredoo Group Results Call FY 2013
• Revenue growth driven by mobile and fixed data
revenues, offset partially by a decline in SMS.
• Improvement in EBITDA for 2013
• Net profit was affected by higher depreciation due to the
investment in network modernization and expansion.
• Total customers up by 9.3%, increases in all segments
pre/post/fixed line
• Market growing, but highly challenging competitive
environment
Group operations Oman
1,907 1,990
12M'12 12M'13
902 933
47% 47%
12M'12 12M'13
Revenue
EBITDA & Margin
• 1 US$ = 0.38463 Omani Rial (OMR)1
+4%
+3%
Note: (1) Constant pegged currency
QARm
21 | | Ooredoo Group Results Call FY 2013
Note: (1) Twelve month average rate January – December 2013
592
786
44% 48%
1H'10 1H'11
85
51
38% 27%
12M'12 12M'13
Group operations Kuwait
• Network modernization completed including the rollout of
LTE and U900
• Wataniya has now the most advanced network
experience in Kuwait and have launched an advertising
campaign to improve the perception.
• The mobile number portability impact is reduced
compared to Q3 2013 and Wataniya has undertaken a
number of initiatives to improve the trend.
• Increase in Wataniya retail presence. Total number of
retail outlets increased from 33 to 63 in Q4 2013.
• EBITDA margin in local currency improved QoQ from
20% to 24% in Q4 2013. Multiple cost efficiency related
projects launched to improve the EBITDA margin.
• Key management position update: Peter Kaliaropoulos
(ex CEO Batelco) new Chief Operations Officer in Q4
2013
2,880 2,500
12M'12 12M'13
1,101
667
38%
27%
12M'12 12M'13
Revenue EBITDA & Margin
KWDm
219 193
12M'12 12M'13
• 1 US$ = 0.2838 Kuwait Dinar1
Revenue EBITDA & Margin
-13%
-39%
-11%
-40%
QARm
22 | | Ooredoo Group Results Call FY 2013
Group operations Algeria
3,479
3,884
12M'12 12M'13
1,374
1,583
39% 41%
12M'12 12M'13
Revenue EBITDA & Margin
DZDm
74,032 84,804
12M'12 12M'13
29,225
34,584
39% 41%
12M'12 12M'13
• 1 US$ = 79.49 Algerian Dinar (DZD)1
Revenue EBITDA & Margin
+12%
+15%
+15% +18%
• Ooredoo Algeria launched 3G services in 10 Wilayas in
December, widest 3G coverage
• Subscriber and value market share increased
• Successful rebranding to Ooredoo started in November,
already 80% brand recognition
• Sponsor of national football team, only Arabic team which
qualified for the World Cup in Brazil in 2014
• Launch of the biggest Facebook page in Algeria
(1 Million Fans)
Note: (1) Twelve month average rate January – December 2013
QARm
23 | | Ooredoo Group Results Call FY 2013
Note: (1) Twelve month average rate January – December 2013
Group operations Tunisia
• Continued political and economic instability
• Strong growth in data revenues with rising smartphone
penetration
• Slight decline in market share to 53% with strong market
value leadership
• Rebranding beginning as Ooredoo enters major
sponsorship deal with Tunisian football teams
• Commercial launch of fibre and double play (DSL and
fixed phone)
2,633 2,504
12M'12 12M'13
Revenue EBITDA & Margin
TNDm
1,126 1,118
12M'12 12M'13
577 585
51% 53%
12M'12 12M'13
• 1 US$ = 1.63 Tunisian Dinar (TND)
Revenue EBITDA & Margin
-5%
-1% +1%
QARm
1,350 1,310
51% 52%
12M'12 12M'13
-3%
24 | | Ooredoo Group Results Call FY 2013
Ooredoo Capital Markets Day
Save the date:
“Ooredoo Capital Markets Day” in Doha
May 12, 2014
25 | | Ooredoo Group Results Call FY 2013
Contents
Results review
Strategy review
Operations review
Additional information
26 | | Ooredoo Group Results Call FY 2013
EBITDA (QARm)
Note: Tunisiana is 50% consolidated up to December 2010 and fully consolidated from 2011
Additional information Key operations importance to Group
Revenue (QARm)
12M'10 12M'11 12M'12 12M'13
Qatar 5,400.0 5,704 6,220 6,590
Indonesia 7,942 8,550 8,804 8,371
Iraq 5,054 5,934 6,878 7,070
Kuwait 2,827 3,223 2,880 2,500
Algeria 2,228 2,961 3,479 3,884
Tunisia 1,287 2,779 2,633 2,504
Oman 1,864 1,939 1,907 1,990
Others 775 655 674 942
33,475 33,851
12M'10 12M'11 12M'12 12M'13
Qatar 2,878 2,948 3,249 3,273
Indonesia 4,034 4,159 4,420 3,862
Iraq 2,621 3,233 3,689 3,628
Kuwait 1,262 1,469 1,101 667
Algeria 841 1,101 1,374 1,583
Tunisia 713 1,573 1,350 1,310
Oman 968 979 902 933
Others (852) (666) (538) (616)
14,640 27,377
31,745
12,465
14,796 15,547
27 | | Ooredoo Group Results Call FY 2013
Qatar 8.0%
Iraq 14.0%
Indonesia 30.0%
Oman 8.0%
Kuwait 14.0%
Algeria 19.0%
Tunisia 5.0%
Others 2.0%
2013 Capex = QAR 9,297.8 m 2013 Total Customers = 95,901 m
Qatar 3.0%
Iraq 11.2%
Indonesia 62.2%
Oman 2.5%
Kuwait 2.1%
Algeria 9.9%
Tunisia 7.8%
Others 1.3%
Additional information Key operations importance to Group
Capex Total Customers
28 | | Ooredoo Group Results Call FY 2013
Algeria Tunisia Kuwait Indonesia
Palestine
Additional information Blended ARPU development (QAR)
153.2 148.7 140.2 142.3
133.0 133.0
Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13
58.8 61.6
56.4 56.2 56.7 54.8
Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13
68.2 70.8
64.1 65.7 65.1 63.8
Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13
42.4 45.5 45.7
44.0 40.3 41.5
Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13
111.4 123.9
102.9 101.8 100.3 105.2
Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13
28,101 26,043 26,458 27,349
28,476 27,900
Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13
10.8 9.9 10.0 10.1 9.7
8.8
Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13
102.9 96.2 96.3 95.4
87.1 87.3
Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13
32.6 33.6 31.7
33.7 34.2 33.9
Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13
30.2 27.7 26.9 27.7 26.9 26.3
Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13
IDR
7.9 7.4 7.5 7.5
6.8 6.8
Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13
KWD
13.2 12.0 11.6
12.4 12.2 11.9
Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13
TND
721.9 730.8 682.5
730.3 756.5 746.9
Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13
DZD
36.6 35.4 33.5
37.4 34.7 34.7
Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13
Qatar Iraq Oman Maldives KSA
29 | | Ooredoo Group Results Call FY 2013
Additional Information Qatar
Note: (1) GSM, GPRS, EDGE; holds license for CDMA yet to be launched; (2) Subscriber market share;
Source: IMF, Wireless Intelligence, Ooredoo
Qa
tar
Pop : 1.9M (2013 est.)
Pop growth: 4.0%
Mob. penetration: 182%
GDP per capita: US$ 104,655
Operation: Integrated1
Effective Stake: 100%
Position: 1/2
Q4 Blended (wireless) ARPU: QAR 133 Oo
red
oo
• Healthy revenue growth
• EBITDA and EBITDA margin impacted by brand roll out
• Leading market share position maintained despite
aggressive price campaign by the competitor.
• YOY customer no. grew by 13%.
• Strong growth in mobile broadband, TV/Media services
and Fiber revenue.
• Further expansion of Ooredoo Fibre to the Home
program:
• 245K homes passed
• 105K connections
Key Developments
Customers: 3.0%; Revenue: 19.5%; EBITDA: 22.4%; Capex: 7.9%
Operator Importance to Group
Revenue & EBITDA (in millions QAR)
Customer Growth (in „000s)
Market Share Evolution2
1,5
76
1,5
76
1,5
75
1,6
39
1,6
46
1,7
30
810
794
771
829
769
904
0%
20%
40%
60%
80%
0
400
800
1,200
1,600
Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13
Revenue
EBITDA
EBITDA %
Others 33%
Ooredoo 67%
Results
Review
Strategy
Review
Operations
Review
Additional
Information Overview
12M’12 12M’13
Ooredoo 74% 67%
Others 26% 33%
2,376 2,529
2,865
12M 2011 12M 2012 12M 2013
30 | | Ooredoo Group Results Call FY 2013
Additional Information Iraq
Note: (1) GSM, GPRS, EDGE; holds license for CDMA yet to be launched; (2) Subscriber market share;
Source: IMF, Wireless Intelligence, Ooredoo
Ira
q
Pop : 34.8M (2013 est.)
Pop growth: 3.2%
Mob. penetration: 89.6%
GDP per capita: US$ 6,377
Operation: Mobile1
Effective Stake: 64.1%
Position: 2/3
Q4 Blended ARPU: QAR 54.8 As
iac
ell
Elevated competition level continued during the last
quarter of 2013
Asiacell focusing on value segments to reinforce its
leading value-share position.
EBITDA % level slight decrease due to competition
Bottom line affected by a one-off tax.
3G license: being discussed between operators and
regulator
Key Developments
Customers: 11.2%; Revenue: 20.9%; EBITDA: 24.8%; Capex: 14.4%
Operator Importance to Group
Market Share Evolution2
1,7
13
1,8
38
1,7
30
1,7
72
1,8
07
1,7
61
874
978
900
960
941
828
0%
20%
40%
60%
80%
0
500
1,000
1,500
2,000
Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13
Revenue
EBITDA
EBITDA %
Others 66%
Asiacell 34%
Results
Review
Strategy
Review
Operations
Review
Additional
Information Overview
Revenue & EBITDA (in millions QAR)
Customer Growth (in „000s)
8,979
10,030 10,734
12M 2011 12M 2012 12M 2013
12M’12 12M’13
Asiacell 37% 34%
Others 63% 66%
31 | | Ooredoo Group Results Call FY 2013
Additional Information Indonesia
Note: (1) GSM, GPRS, EDGE, WCDMA, HSDPA, CDMA, fixed telephony & internet, international gateway, satellite; (2) Twelve month average compared to
USD; (3) Subscriber market share;
Source: IMF, Wireless intelligence; Ooredoo
Ind
on
esia
Pop : 248.0M (2013 est.)
Pop growth: 1.4%
Mob. penetration: 121%
GDP per capita: US$ 3,498.5
F/X 12M ‘13 vs. 12M ‘122: -11%
Operation: Integrated1
Effective Stake: 65%
Position: 2/10
Q4 Blended ARPU: QAR 8.8 Ind
osa
t
Local currency revenue increased, driven by Cellular
Data revenue and Fixed Data business
Promoting data successfully (e.g. IM3 online) Cellular
data traffic/ revenue are gaining momentum in the
modernized areas (e.g. Java)
Stable ARPU
EBITDA decreased due to increased cost of services,
SMS interconnect and staff cost
Net profit impacted by substantial FX losses
Key Developments
Customers: 62.2%; Revenue: 24.7%; EBITDA: 26.4%; Capex: 30%
Operator Importance to Group
Market Share Evolution3
2,3
49
2,3
59
2,1
75
2,2
00
2,0
84
1,9
13
1,1
13
1,2
02
1,0
44
1,0
54
962
802
0%
20%
40%
60%
80%
0
500
1,000
1,500
2,000
2,500
Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13
Revenue
EBITDA
EBITDA %
Others 80%
Indosat 20%
Results
Review
Strategy
Review
Operations
Review
Additional
Information Overview
Revenue & EBITDA (in millions QAR)
Customer Growth (in „000s)
51,941
58,639 59,692
12M 2011 12M 2012 12M 2013
12M’12 12M’13
Indosat 22% 20%
Others 78% 80%
32 | | Ooredoo Group Results Call FY 2013
Additional Information Oman
Note: (1) Current network: GSM, GPRS, EDGE, WCDMA, & HSDPA, WiMAX, fixed telephony & internet, international gateway; (2) Subscriber market share;
Source: IMF, Wireless Intelligence, Ooredoo
Om
an
Pop: 3.2M (2012 est.)
Pop growth: 3.2%
Mob. penetration: 143%
GDP per capita: US$ 25,719.9
Operation: Integrated1
Effective Stake: 55%
Position: 2/2
Q4 Blended ARPU: QAR 63.8 Na
wra
s
Revenue growth driven by mobile and fixed data
revenues, offset partially by a decline in SMS.
Improvement in EBITDA for 2013
Net profit was affected by higher depreciation due to the
investment in network modernization and expansion.
Total customers up by 9.3%, increases in all segments
pre/post/fixed line
Market growing, but highly challenging competitive
environment
Key Developments
Customers: 2.5%; Revenue: 5.9%; EBITDA: 6.4%; Capex: 7.9%
Operator Importance to Group
Market Share Evolution2
462
506
475
495
501
520
197
249
219
224
232
259
0%
20%
40%
60%
80%
0
100
200
300
400
500
600
Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13
Revenue
EBITDA
EBITDA %
Others 59%
Nawras 41%
Results
Review
Strategy
Review
Operations
Review
Additional
Information Overview
Revenue & EBITDA (in millions QAR)
Customer Growth (in „000s)
1,960
2,193
2,397
12M 2011 12M 2012 12M 2013
12M’12 12M’13
Nawras 41% 41%
Others 59% 59%
33 | | Ooredoo Group Results Call FY 2013
Additional Information Kuwait
Note: (1) GSM, GPRS, EDGE, WCDMA, HSDPA; (2) Twelve month average compared to USD; (3) Subscriber market share;
Source: IMF, Wireless Intelligence, Ooredoo
Ku
wa
it
Pop : 3.9M (2013 est.)
Pop growth: 2.8%
Mob. penetration: 168%
GDP per capita: US$ 47,829
F/X 12M ‘13 vs. 12M ‘122: -1.6%
Operation: Mobile1
Effective Stake: 92.1%
Position: 3/3
Q4 Blended ARPU: QAR 87.3 Wa
tan
iya
Network modernization completed including the rollout of LTE and
U900
Wataniya has now the most advanced network experience in
Kuwait and have launched an advertising campaign to improve the
perception.
The mobile number portability impact is reduced compared to Q3
2013 and Wataniya has undertaken a number of initiatives to
improve the trend.
Increase in Wataniya retail presence. Total number of retail outlets
increased from 33 to 63 in Q4 2013.
EBITDA margin in local currency improved QoQ from 20% to 24%
in Q4 2013. Multiple cost efficiency related projects launched to
improve the EBITDA margin.
Key management position update: Peter Kaliaropoulos (ex CEO
Batelco) new Chief Operations Officer in Q4 2013
Key Developments
Customers: 2.1%; Revenue: 7.4%; EBITDA: 4.6%; Capex: 14.2%
Operator Importance to Group
Market Share Evolution3
752
631
678
663
576
583
258
254
217
195
115
141
0%
20%
40%
60%
80%
0
100
200
300
400
500
600
700
800
Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13
Revenue
EBITDA
EBITDA %
Others 70.3%
Wataniya 29.7%
Results
Review
Strategy
Review
Operations
Review
Additional
Information Overview
Revenue & EBITDA (in millions QAR)
Customer Growth (in „000s)
1,958 2,032
1,970
12M 2011 12M 2012 12M 2013
12M’12 12’M13
Wataniya 36% 30%
Others 64% 70%
34 | | Ooredoo Group Results Call FY 2013
Additional Information Algeria
Note: (1) GSM, GPRS, EDGE; (2) Twelve month average compared to USD; (3) Subscriber market share; (4) 71% is held via NMTC and a 9% stake is held
via Ooredoo QSC;
Source: IMF, Wireless Intelligence, Ooredoo
Alg
eri
a
Pop : 38.1M (2013 est.)
Pop growth: 1.5%
Mob. penetration: 70.6%
GDP per capita: US$ 5,668.4
F/X 12M ‘13 vs. 12M ‘122: -2.7%
Operation: Mobile1
Effective Stake: 74.4%4
Position: 2/3
Q4 Blended ARPU: QAR 33.9 Ne
djm
a
• Ooredoo Algeria launched 3G services in 10
Wilayas in December, widest 3G coverage
• Subscriber and value market share increased
• Successful rebranding to Ooredoo started in
November, already 80% brand recognition
• Sponsor of national football team, only Arabic
team which qualified for the World Cup in Brazil
in 2014
Key Developments
Customers: 9.9%; Revenue:11.5%; EBITDA:10.8%; Capex:19%
Operator Importance to Group
Market Share Evolution3
872
930
926
981
972
1,0
05
349
361
371
427
403
383
0%
20%
40%
60%
80%
0
200
400
600
800
1,000
1,200
Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13
Revenue
EBITDA
EBITDA %
Others 68%
Nedjma 32%
Revenue & EBITDA (in millions QAR)
Customer Growth (in „000s)
Results
Review
Strategy
Review
Operations
Review
Additional
Information Overview
8,505 9,059
9,492
12M 2011 12M 2012 12M 2013
12M’12 12M’13
Nedjma 32% 32%
Others 68% 68%
35 | | Ooredoo Group Results Call FY 2013
Additional Information Tunisia
Note: (1) GSM, GPRS, EDGE, HSDPA; holds WiMAX and fixed telephony licenses; (2) Twelve month average compared to USD; (3) Subscriber market
share; (4) 75% is held via NMTC and a 15% stake is held via Ooredoo QSC;
Source: IMF, Wireless Intelligence, Ooredoo
Tu
nis
ia
Pop : 10.9M (2013 est.)
Pop growth: 1.3%
Mob. penetration: 126%
GDP per capita: US$ 4,431.3
F/X 12M ‘13 vs. 12M ‘122: -4.4%
Operation: Integrated1
Effective Stake: 84%4
Position: 1/3
Q4 Blended ARPU: QAR 26.3 Tu
nis
ian
a
Continued political and economic instability
Strong growth in data revenues with rising smartphone
penetration
Slight decline in market share to 53% with strong
market value leadership
Rebranding beginning as Ooredoo enters major
sponsorship deal with Tunisian football teams
Commercial launch of fibre and double play (DSL and
fixed phone)
Key Developments
Customers: 7.8%; Revenue: 7.4%; EBITDA: 8.9%; Capex: 5.1%
Operator Importance to Group
Market Share Evolution3
683
630
613
642
635
614
395
189 3
09
345
345
311
0%
20%
40%
60%
80%
0
100
200
300
400
500
600
700
800
Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13
Revenue
EBITDA
EBITDA %
Others 47%
Tunisiana 53%
Results
Review
Strategy
Review
Operations
Review
Additional
Information Overview
Revenue & EBITDA (in millions QAR)
Customer Growth (in „000s)
6,620
7,190 7,440
12M 2011 12M 2012 12M 2013
12M’12 12M’13
Tunisiana 55% 53%
Others 45% 47%
36 | | Ooredoo Group Results Call FY 2013
Additional Information Palestine
Q4 EBITDA improved over Q3 mainly driven by the
increase in the gross margin and the decrease in
operational expenses
Revenue benefitted from higher roaming business
Overall economy slowing
Stable performance
Gaza office opened, pending various approvals to launch
network
Key Developments
Customers: 0.7%; Revenue: 1%; EBITDA: 0.2%; Capex: 0.5%
Operator Importance to Group
Market Share Evolution4
79
77
74 8
7
80
83
6 7
5 8 9 11
0%
5%
10%
15%
20%
0
20
40
60
80
100
Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13
Revenue
EBITDA
EBITDA %
Others 72%
Wataniya Mobile 28%
Pa
les
tin
e Pop1 : 4.4M
Pop growth: 2.5%
Mob. penetration2: 80.7%
GDP per capita3: US$ 1,679
Operation: Mobile
Effective Stake: 44.7%
Position: 2/2
Q4 Blended ARPU: QAR 34.7 Wa
tan
iya
Mo
bil
e
Note: (1) 2009 estimate; (2) West Bank only; (3) 2008 figure; (4) Revenue market share
Source: Economist Intelligence Unit, Wireless Intelligence, Ooredoo
Results
Review
Strategy
Review
Operations
Review
Additional
Information Overview
Revenue & EBITDA (in millions QAR)
Customer Growth (in „000s)
465
610 638
12M 2011 12M 2012 12M 2013
12M’12 12M’13
Wataniya Mobile 28% 28%
Others 72% 72%
37 | | Ooredoo Group Results Call FY 2013
Additional Information Maldives
Q4 Ooredoo brand launched .
Subscriber and revenue growth.
Key Developments
Customers: 0.3%; Revenue: 0.5%; EBITDA: 0.3%; Capex: 0.5%
Operator Importance to Group
Market Share Evolution3
33
40 43
39
38
46
4
13
14
8
7 8
0%
20%
40%
60%
0
10
20
30
40
50
Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13
Revenue
EBITDA
EBITDA %
Others 64%
Wataniya 36%
Ma
ldiv
es
Pop : 0.3M (2013 est.)
Pop growth: 1.5%
Mob. penetration: 133%
GDP per capita: US$ 6,746
Operation: Mobile1& submarine cable2
Effective Stake: 92.1%
Position: 2/2
Q4 Blended ARPU: QAR 42 Wa
tan
iya
Note: (1) GSM, GPRS, EDGE,WCDMA; (2) JV with FLAG telecom for submarine cable and landing station; (3) Revenue market share
Source: IMF, Wireless Intelligence, Ooredoo
Results
Review
Strategy
Review
Operations
Review
Additional
Information Overview
Revenue & EBITDA (in millions QAR)
Customer Growth (in „000s)
144
176
249
12M 2011 12M 2012 12M 2013
12M’12 12’M13
Wataniya 32% 36%
Others 68% 64%
38 | | Ooredoo Group Results Call FY 2013
Additional Information wi-tribe
Fixed wireless customer base at the end of 2013 at 200K
compared to 206K same period 2012
Key Developments
Customers: 0.2%; Revenue: N/A; EBITDA: N/A; Capex: N/A
Operator Importance to Group
Pa
kis
tan
Pop : 182.6M (2013 est.)
Pop growth: 2.1%
GDP per capita: US$ 1,295
Operation: WiMAX
Effective Stake: 86%
Q4 Blended ARPU: QAR 40 wi-
trib
e
Source: IMF, Ooredoo
WiMAX-based service with commercial launch June 2010
Fixed wireless customer base at the end of 12M 2013 at
48K compared to 79K same period 2012
Key Developments
Customers: 0.1%; Revenue: N/A; EBITDA: N/A; Capex: N/A
Operator Importance to Group
Ph
ilip
pin
es
Pop : 97.5M (2013 est.)
Pop growth: 1.8%
GDP per capita: US$ 2,792
Operation: WiMAX
Effective Stake: 40%
Q4 Blended ARPU: QAR 46 wi-
trib
e
Philippines
Pakistan
Results
Review
Strategy
Review
Operations
Review
Additional
Information Overview
39 | | Ooredoo Group Results Call FY 2013
Additional Information Statutory Corporate Tax Rates
Algeria 25% 4 years
Indonesia 25% 5 years
Iraq 15% 5 years
Kuwait 15% 3 years GCC companies (including NMTC)are exempted and are subjected to 4.5% Zakat, KFAS
& Labour Support Tax on consolidated profits
Maldives 15% 5 years
Myanmar 25% 3 years
Oman 12% 5 years
Pakistan 35% 6 years
Palestine 20% 5 years
Philippines 30% 3 years
Qatar 10% 3 years Qatari/GCC owned companies and companies listed on Qatar Exchange are exempt
KSA 20% Indefinitely 2.5% on Zakat base apply to KSA/GCC investors
Singapore 17% Indefinitely
Tunisia 35% 5 years 1) 30% is the standard tax rate; 2) 35% tax rate applies to oil companies, banks, financial
institutions including insurance companies and telecommunication companies
UAE - -
Notes Statutory
Tax Rate
Losses C/Fwd
Allowed
Results
Review
Strategy
Review
Operations
Review
Additional
Information Overview
40 | | Ooredoo Group Results Call FY 2013
Additional Information Key Operating Country Statistics
Kuwait 2013 (est.)
Tunisia KSA Qatar Oman Maldives Iraq Indonesia Algeria
GDP real growth % (2012)
3.4 (2.6)
6.3 (6.0)
14.7 (10.2)
1.9 (6.3)
2.5 (1.5)
3.9 (5.0)
4.9 (6.3)
4.2 (6.0)
3.3 (2.7)
Consumer prices % (2012)
5.0 (8.4)
5.0 (4.4)
5.5 (6.0)
4.1 (4.3)
8.3 (12.3)
3.0 (3.2)
3.0 (2.0)
4.6 (4.9)
4.0 (5.0)
Population (millions)
2012 36.4 244.5 33.6 3.8 0.33 3.2 1.8 28.8 10.8
2014 37.6 251.5 35.2 4.0 0.34 3.4 2.0 30.0 11.0
GDP/Capita US$
(2012)
$5,789 ($5,660)
$4,061 ($3,660)
$4,484 ($3,882)
$45,050 ($46,142)
$6,206 ($5,977)
$25,269 ($25,152)
$99,839 ($100,378)
$23,199 ($22,823)
$4,187 ($4,152)
Results
Review
Strategy
Review
Operations
Review
Additional
Information Overview
Thank you
2013 FY Results – March 2014 TBD Upcoming
events
Website: ooredoo.com
Email: IR@ooredoo.com
Twitter: @OoredooIR
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