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Ooredoo Group FY 2013 Results

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Page 1: Welcome to Ooredoo...Total outstanding debt as at 31 December 2013 at Ooredoo Q.S.C. level US$ 9,750 million Conservative debt profile spread out until 2043 Ooredoo’s maturities

Ooredoo Group

FY 2013 Results

Page 2: Welcome to Ooredoo...Total outstanding debt as at 31 December 2013 at Ooredoo Q.S.C. level US$ 9,750 million Conservative debt profile spread out until 2043 Ooredoo’s maturities

2 | | Ooredoo Group Results Call FY 2013

Ooredoo (parent company Ooredoo Q.S.C.) and the group of companies which it forms part of (“Ooredoo Group”) cautions investors that certain

statements contained in this document state Ooredoo Group management's intentions, hopes, beliefs, expectations, or predictions of the future

and, as such, are forward-looking statements.

Ooredoo Group management wishes to further caution the reader that forward-looking statements are not historical facts and are only estimates

or predictions. Actual results may differ materially from those projected as a result of risks and uncertainties including, but not limited to:

– Our ability to manage domestic and international growth and maintain a high level of customer service

– Future sales growth

– Market acceptance of our product and service offerings

– Our ability to secure adequate financing or equity capital to fund our operations

– Network expansion

– Performance of our network and equipment

– Our ability to enter into strategic alliances or transactions

– Cooperation of incumbent local exchange carriers in provisioning lines and interconnecting our equipment

– Regulatory approval processes

– Changes in technology

– Price competition

– Other market conditions and associated risks

This presentation does not constitute an offering of securities or otherwise constitute an invitation or inducement to any person to underwrite,

subscribe for or otherwise acquire or dispose of securities in any company within the Ooredoo Group.

The Ooredoo Group undertakes no obligation to update publicly or otherwise any forward-looking statements, whether as a result of future

events, new information, or otherwise.

Disclaimer

Page 3: Welcome to Ooredoo...Total outstanding debt as at 31 December 2013 at Ooredoo Q.S.C. level US$ 9,750 million Conservative debt profile spread out until 2043 Ooredoo’s maturities

3 | | Ooredoo Group Results Call FY 2013

Contents

Results review

Strategy review

Operations review

Page 4: Welcome to Ooredoo...Total outstanding debt as at 31 December 2013 at Ooredoo Q.S.C. level US$ 9,750 million Conservative debt profile spread out until 2043 Ooredoo’s maturities

4 | | Ooredoo Group Results Call FY 2013

Group Results Key FY 2013 Highlights

Group revenue growth of 1%

• Strong performances in Qatar, Algeria and Iraq were partially offset by competitive dynamics and challenging

economic environment in Kuwait and Tunisia. FX had a negative impact on Indosat results

Adjusted Net Profit up 16% on 2012, impacted by various one-off factors

• Normalized FY13 and Q4‟13 net profit (excluding currency loss, one-off tower sale gain in Q3‟12 in Indosat

and start-up cost in Myanmar) stood at QAR 3,342 million (up 16% v FY12) and QAR 641 million (down 11% v

Q4‟12) respectively. Group EBITDA and EBITDA margin were impacted by currency depreciation, Myanmar

start-up costs, investment into Kuwait‟s recovery strategy and global brand roll-out

Ooredoo Myanmar on track with roll out plans

• Post period license officially received in January 2014. Ooredoo Myanmar is preparing the commercial roll-out

of next generation mobile services

Algerian 3G network launched in Dec 2013

• Ooredoo Algeria has now the widest 3G network coverage and takes advantage of its early mover status

providing data services to customers

Rebranding implemented in Algeria and Tunisia

• Ooredoo brand now rolled out in Qatar, Maldives, Algeria and Tunisia

Results

Review

Strategy

Review

Operations

Review

Additional

Information Overview

Page 5: Welcome to Ooredoo...Total outstanding debt as at 31 December 2013 at Ooredoo Q.S.C. level US$ 9,750 million Conservative debt profile spread out until 2043 Ooredoo’s maturities

5 | | Ooredoo Group Results Call FY 2013

Note: (1) All Indosat results as reported adhere to IFRS which may in some instances differ from INDOGAAP;

Tunisiana is 50% consolidated up to December 2010 and fully consolidated from 2011

Group results1

Revenue and EBITDA

Top line increasing, however pressure on margins due to investment in network

modernization, Myanmar start up as well as intense competitive environment and new

branding

27,377

31,745 33,476 33,851

12M'10 12M'11 12M'12 12M'13

12,465

14,796 15,567

14,640

46% 47% 47% 43%

12M'10 12M'11 12M'12 12M'13

+16%

+5% +1%

+19%

+5% -6%

Revenue (QARm) EBITDA (QARm) and EBITDA Margin

Page 6: Welcome to Ooredoo...Total outstanding debt as at 31 December 2013 at Ooredoo Q.S.C. level US$ 9,750 million Conservative debt profile spread out until 2043 Ooredoo’s maturities

6 | | Ooredoo Group Results Call FY 2013

Note: (1) Net Debt = Total interest bearing loans and borrowings + contingent liabilities (letters of guarantee + letters of

credit + finance lease + vendor financing) – cash (net of restricted cash and below BBB+ rating)

22,740

27,268 27,573 28,784

1.8 1.9 1.9 2.1

12M'10 12M'11 12M'12 12M'13

103 (46) (224) (618)

2,785 2,652

3,197

12M'10 12M'11 12M'12 12M'13

-12% +13%

-10%

+1% 20%

Net Foreign Exchange

2,888 2,606

2,947

3,171

2,579

+4%

Net profit attributable to Ooredoo shareholders

(QARm)

Net debt1 (QARm) and net debt / EBITDA

• NP hit by currency effect (IDR), Myanmar start up cost and Indonesian Tower deal in 2012

• Stable debt level and net debt / EBITDA well within board guidance

Group results

Net profit and net debt1

Page 7: Welcome to Ooredoo...Total outstanding debt as at 31 December 2013 at Ooredoo Q.S.C. level US$ 9,750 million Conservative debt profile spread out until 2043 Ooredoo’s maturities

7 | | Ooredoo Group Results Call FY 2013

Note: (1) Free cash flow = Net profit plus depreciation and amortization less capex; Capex excludes license fee

obligations; Net profit adjusted for extraordinary items

6,942 6,575

7,316

9,298

26%

21% 22%

27%

12M'10 12M'11 12M'12 12M'13

3,380

4,869 4,951

1,658

12M'10 12M'11 12M'12 12M'13

+2% +44%

-5%

+11%

-67%

+27%

Group results

Free cash flow and capital expenditure

Targeted investments in our key markets

impacting free cash flows / enabling future returns

Free cash flow 1(QARm) Capex (QARm) and capex / revenue (%)

Page 8: Welcome to Ooredoo...Total outstanding debt as at 31 December 2013 at Ooredoo Q.S.C. level US$ 9,750 million Conservative debt profile spread out until 2043 Ooredoo’s maturities

8 | | Ooredoo Group Results Call FY 2013

Note: (1) Includes Qtel International Finance Limited and Ooredoo Tamweel Ltd.

44,242

32,433 32,392 37,643

2,610

13,953

7,373

8,127

12M'10 12M'11 12M'12 12M'13

46,852 46,386

39,765

45,770

Qatar 78%

Indonesia 16%

Others 6%

1

Short-term

Long-term

Total group debt (QARm) Total group debt breakdown

(as of December 31, 2013)

Flexible debt management and balanced debt profile

Group results

Total group debt breakdown

Page 9: Welcome to Ooredoo...Total outstanding debt as at 31 December 2013 at Ooredoo Q.S.C. level US$ 9,750 million Conservative debt profile spread out until 2043 Ooredoo’s maturities

9 | | Ooredoo Group Results Call FY 2013

Group Results Debt Profile – Ooredoo Q.S.C. Only (US$ millions)

Note: (1) This includes additional 10bps utilization margin

(2) Documentation under process to renew the facility till 31 Jan 2015

(3) This includes additional 30bps utilization margin

Total outstanding debt as at 31 December 2013 at Ooredoo Q.S.C. level US$ 9,750 million

Conservative debt profile spread out until 2043

Ooredoo’s maturities due in 2014 are covered by cash

1400

750

1000 1000

1250

600

1000 1000

750

500 500

0

200

400

600

800

1,000

1,200

1,400

1,600

2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2028 2043

Bonds Sukuk Loans

Loan Type

(in USD mn) Amount Usage Rate Maturity

Dual Tranche

RCF¹

750 750 Libor + 155 bps

26 May 2015

QNB QAR3bn

RCF² 823 0 QAR rates

Available till

31 Jan 2014

QIB Commodity

Murabaha Facility 500 500 Libor + 95bps 14 May 2014

USD1bn RCF³ 1,000 1000 Libor + 115bps 31 Mar 2017

Total 3,037 2,250

Bonds/Sukuk (in USD mn) Issue

Amount

Interest/

Profit Rate Maturity Listed in

Fixed Rate Bonds due 2014 900 6.500% 10 Jun 2014 LSE

Fixed Rate Bonds due 2016 1,000 3.375% 14 Oct 2016 LSE

Fixed Rate Bonds due 2019 600 7.875% 10 Jun 2019 LSE

Fixed Rate Bonds due 2021 1,000 4.750% 16 Feb 2021 LSE

Fixed Rate Bonds due 2023 1,000 3.250% 21 Feb 2023 ISE

Fixed Rate Bonds due 2025 750 5.000% 19 Oct 2025 LSE

Fixed Rate Bonds due 2028 500 3.875% 31 Jan 2028 ISE

Fixed Rate Bonds due 2043 500 4.500% 31 Jan 2043 ISE

Sukuk due 2018 1,250 3.039% 3 Dec 2018 ISE

Total 7,500

Page 10: Welcome to Ooredoo...Total outstanding debt as at 31 December 2013 at Ooredoo Q.S.C. level US$ 9,750 million Conservative debt profile spread out until 2043 Ooredoo’s maturities

10 | | Ooredoo Group Results Call FY 2013

41,697

47,903

62,716 65,869

12M'10 12M'11 12M'12 12M'13

74,140

83,352

92,907 95,901

12M'10 12M'11 12M'12 12M'13

+12%

+11%

+15%

+31%

+3%

+4%

Group results

Total and proportional customers

Total customers Proportional customers

Customer growth mainly driven by Indonesia, Oman and Algeria

Page 11: Welcome to Ooredoo...Total outstanding debt as at 31 December 2013 at Ooredoo Q.S.C. level US$ 9,750 million Conservative debt profile spread out until 2043 Ooredoo’s maturities

11 | | Ooredoo Group Results Call FY 2013

Notes:(1) Including Myanmar

Consolidated revenue 33,851 +1% +2-6%

EBITDA 14,640 -6% +1-5%

Net profit attributable to Ooredoo

shareholders 2,579 -12% -

Earnings per share (in Qatari Riyals)

8.05 -19% -

Market capitalization (as of 31 December 2013)

43,948 +32% -

Capital expenditure (QAR Billions)

9.3 +27% 8-9

Group results

2013 performance summary and 2014 guidance

2013 Annual

Guidance 2013 / 2012

QAR Millions

12 months ended

December 2013

2014 Annual

Guidance

0 to +3%

-3 to -1%

-

-

-

9-101

Page 12: Welcome to Ooredoo...Total outstanding debt as at 31 December 2013 at Ooredoo Q.S.C. level US$ 9,750 million Conservative debt profile spread out until 2043 Ooredoo’s maturities

12 | | Ooredoo Group Results Call FY 2013

Contents

Results review

Strategy review

Operations review

Page 13: Welcome to Ooredoo...Total outstanding debt as at 31 December 2013 at Ooredoo Q.S.C. level US$ 9,750 million Conservative debt profile spread out until 2043 Ooredoo’s maturities

Ooredoo Myanmar: The Basics

• Population of approximately 65m • “Greenfield” opportunity: mobile

phone penetration of less than 10 % • More than 90 companies bid for two

telecom licenses

Ooredoo Myanmar’s Vision: Enriching people’s lives - Promise of human growth

Page 14: Welcome to Ooredoo...Total outstanding debt as at 31 December 2013 at Ooredoo Q.S.C. level US$ 9,750 million Conservative debt profile spread out until 2043 Ooredoo’s maturities

Ooredoo Myanmar: Where We Are

• Acceptance of license January 30 2014 • 900 MHz and 2100 MHz spectrum • Ross Cormack appointed as CEO • Tower construction companies and key

network vendors mandated • First successful technical call • First tower built, Yangon switch complete,

first successful call completed • Sponsorship of Myanmar Football

Federation • Launch of first corporate microsite • More than 400 people hired in Ooredoo

Myanmar to date

Page 15: Welcome to Ooredoo...Total outstanding debt as at 31 December 2013 at Ooredoo Q.S.C. level US$ 9,750 million Conservative debt profile spread out until 2043 Ooredoo’s maturities

Ooredoo Myanmar: Next Steps • Planned summer launch in Mandalay,

Nay Pyi Taw and Yangon

• Advanced, 3G-wide data network

• Covering 97% of population within

five years

Cash investment in Myanmar in 2014:

US$ 1 bn

Page 16: Welcome to Ooredoo...Total outstanding debt as at 31 December 2013 at Ooredoo Q.S.C. level US$ 9,750 million Conservative debt profile spread out until 2043 Ooredoo’s maturities

16 | | Ooredoo Group Results Call FY 2013

Contents

Results review

Strategy review

Operations review

Page 17: Welcome to Ooredoo...Total outstanding debt as at 31 December 2013 at Ooredoo Q.S.C. level US$ 9,750 million Conservative debt profile spread out until 2043 Ooredoo’s maturities

17 | | Ooredoo Group Results Call FY 2013

Note: (1) Constant pegged currency

QARm

• Healthy revenue growth

• EBITDA and EBITDA margin impacted by brand roll out

• Leading market share position maintained despite

aggressive price campaign by the competitor.

• YOY customer no. grew by 13%.

• Strong growth in mobile broadband, TV/Media services and

Fiber revenue.

• Further expansion of Ooredoo Fibre to the Home program:

–245K homes passed

–105K connections

Group operations Qatar

6,220 6,590

12M'12 12M'13

3,249 3,273

52% 50%

12M'12 12M'13

Revenue

EBITDA & Margin

• 1 US$ = 3.6415 Qatari Riyal (QAR)1

+6%

+1%

Page 18: Welcome to Ooredoo...Total outstanding debt as at 31 December 2013 at Ooredoo Q.S.C. level US$ 9,750 million Conservative debt profile spread out until 2043 Ooredoo’s maturities

18 | | Ooredoo Group Results Call FY 2013

Note: (1) As per IFRS; (2)Twelve month average rate January – December 2013

IDRbn1

22,720 23,849

12M'12 12M'13

11,391 10,950

50% 46%

12M'12 12M'13

Revenue EBITDA & Margin

+5% -4%

• Local currency revenue increased, driven by Cellular

Data revenue and Fixed Data business

• Promoting data successfully (e.g. IM3 online) Cellular

data traffic/ revenue are gaining momentum in the

modernized areas (e.g. Java)

• Stable ARPU

• EBITDA decreased due to increased cost of services,

SMS interconnect and staff cost

• Net profit impacted by substantial FX losses

• Indosat guided 2014 revenue growth in line or better than

market, EBITDA low-mid 40s, Capex IDR 8-9 trl.

• PT Indosat Tbk. 'BB+' Ratings Affirmed; Outlook Stable

by S&P on January 20, 2014

Group operations Indonesia

8,804 8,371

12M'12 12M'13

4,420 3,862

50%

46%

12M'12 12M'13

Revenue EBITDA & Margin

• 1 US$ = 10,421 Indonesia Rupiah (IDR)2

-5%

-13%

QARm

Page 19: Welcome to Ooredoo...Total outstanding debt as at 31 December 2013 at Ooredoo Q.S.C. level US$ 9,750 million Conservative debt profile spread out until 2043 Ooredoo’s maturities

19 | | Ooredoo Group Results Call FY 2013

Note: (1) Twelve month average rate January – December 2013

• Elevated competition level continued during the last

quarter of 2013

• Asiacell focusing on value segments to reinforce its

leading value-share position.

• Subscriber growth of 7% YoY.

• EBITDA % level slight decrease due to competition

• Bottom line affected by a one-off tax.

• 3G license: being discussed between operators and

regulator

Group operations Iraq

• 1 US$ = 1,164 Iraqi Dinar (IQD)1

6,878 7,070

12M'12 12M'13

3,689 3,628

54% 51%

12M'12 12M'13

Revenue

EBITDA & Margin

+3%

-2%

QARm

Page 20: Welcome to Ooredoo...Total outstanding debt as at 31 December 2013 at Ooredoo Q.S.C. level US$ 9,750 million Conservative debt profile spread out until 2043 Ooredoo’s maturities

20 | | Ooredoo Group Results Call FY 2013

• Revenue growth driven by mobile and fixed data

revenues, offset partially by a decline in SMS.

• Improvement in EBITDA for 2013

• Net profit was affected by higher depreciation due to the

investment in network modernization and expansion.

• Total customers up by 9.3%, increases in all segments

pre/post/fixed line

• Market growing, but highly challenging competitive

environment

Group operations Oman

1,907 1,990

12M'12 12M'13

902 933

47% 47%

12M'12 12M'13

Revenue

EBITDA & Margin

• 1 US$ = 0.38463 Omani Rial (OMR)1

+4%

+3%

Note: (1) Constant pegged currency

QARm

Page 21: Welcome to Ooredoo...Total outstanding debt as at 31 December 2013 at Ooredoo Q.S.C. level US$ 9,750 million Conservative debt profile spread out until 2043 Ooredoo’s maturities

21 | | Ooredoo Group Results Call FY 2013

Note: (1) Twelve month average rate January – December 2013

592

786

44% 48%

1H'10 1H'11

85

51

38% 27%

12M'12 12M'13

Group operations Kuwait

• Network modernization completed including the rollout of

LTE and U900

• Wataniya has now the most advanced network

experience in Kuwait and have launched an advertising

campaign to improve the perception.

• The mobile number portability impact is reduced

compared to Q3 2013 and Wataniya has undertaken a

number of initiatives to improve the trend.

• Increase in Wataniya retail presence. Total number of

retail outlets increased from 33 to 63 in Q4 2013.

• EBITDA margin in local currency improved QoQ from

20% to 24% in Q4 2013. Multiple cost efficiency related

projects launched to improve the EBITDA margin.

• Key management position update: Peter Kaliaropoulos

(ex CEO Batelco) new Chief Operations Officer in Q4

2013

2,880 2,500

12M'12 12M'13

1,101

667

38%

27%

12M'12 12M'13

Revenue EBITDA & Margin

KWDm

219 193

12M'12 12M'13

• 1 US$ = 0.2838 Kuwait Dinar1

Revenue EBITDA & Margin

-13%

-39%

-11%

-40%

QARm

Page 22: Welcome to Ooredoo...Total outstanding debt as at 31 December 2013 at Ooredoo Q.S.C. level US$ 9,750 million Conservative debt profile spread out until 2043 Ooredoo’s maturities

22 | | Ooredoo Group Results Call FY 2013

Group operations Algeria

3,479

3,884

12M'12 12M'13

1,374

1,583

39% 41%

12M'12 12M'13

Revenue EBITDA & Margin

DZDm

74,032 84,804

12M'12 12M'13

29,225

34,584

39% 41%

12M'12 12M'13

• 1 US$ = 79.49 Algerian Dinar (DZD)1

Revenue EBITDA & Margin

+12%

+15%

+15% +18%

• Ooredoo Algeria launched 3G services in 10 Wilayas in

December, widest 3G coverage

• Subscriber and value market share increased

• Successful rebranding to Ooredoo started in November,

already 80% brand recognition

• Sponsor of national football team, only Arabic team which

qualified for the World Cup in Brazil in 2014

• Launch of the biggest Facebook page in Algeria

(1 Million Fans)

Note: (1) Twelve month average rate January – December 2013

QARm

Page 23: Welcome to Ooredoo...Total outstanding debt as at 31 December 2013 at Ooredoo Q.S.C. level US$ 9,750 million Conservative debt profile spread out until 2043 Ooredoo’s maturities

23 | | Ooredoo Group Results Call FY 2013

Note: (1) Twelve month average rate January – December 2013

Group operations Tunisia

• Continued political and economic instability

• Strong growth in data revenues with rising smartphone

penetration

• Slight decline in market share to 53% with strong market

value leadership

• Rebranding beginning as Ooredoo enters major

sponsorship deal with Tunisian football teams

• Commercial launch of fibre and double play (DSL and

fixed phone)

2,633 2,504

12M'12 12M'13

Revenue EBITDA & Margin

TNDm

1,126 1,118

12M'12 12M'13

577 585

51% 53%

12M'12 12M'13

• 1 US$ = 1.63 Tunisian Dinar (TND)

Revenue EBITDA & Margin

-5%

-1% +1%

QARm

1,350 1,310

51% 52%

12M'12 12M'13

-3%

Page 24: Welcome to Ooredoo...Total outstanding debt as at 31 December 2013 at Ooredoo Q.S.C. level US$ 9,750 million Conservative debt profile spread out until 2043 Ooredoo’s maturities

24 | | Ooredoo Group Results Call FY 2013

Ooredoo Capital Markets Day

Save the date:

“Ooredoo Capital Markets Day” in Doha

May 12, 2014

Page 25: Welcome to Ooredoo...Total outstanding debt as at 31 December 2013 at Ooredoo Q.S.C. level US$ 9,750 million Conservative debt profile spread out until 2043 Ooredoo’s maturities

25 | | Ooredoo Group Results Call FY 2013

Contents

Results review

Strategy review

Operations review

Additional information

Page 26: Welcome to Ooredoo...Total outstanding debt as at 31 December 2013 at Ooredoo Q.S.C. level US$ 9,750 million Conservative debt profile spread out until 2043 Ooredoo’s maturities

26 | | Ooredoo Group Results Call FY 2013

EBITDA (QARm)

Note: Tunisiana is 50% consolidated up to December 2010 and fully consolidated from 2011

Additional information Key operations importance to Group

Revenue (QARm)

12M'10 12M'11 12M'12 12M'13

Qatar 5,400.0 5,704 6,220 6,590

Indonesia 7,942 8,550 8,804 8,371

Iraq 5,054 5,934 6,878 7,070

Kuwait 2,827 3,223 2,880 2,500

Algeria 2,228 2,961 3,479 3,884

Tunisia 1,287 2,779 2,633 2,504

Oman 1,864 1,939 1,907 1,990

Others 775 655 674 942

33,475 33,851

12M'10 12M'11 12M'12 12M'13

Qatar 2,878 2,948 3,249 3,273

Indonesia 4,034 4,159 4,420 3,862

Iraq 2,621 3,233 3,689 3,628

Kuwait 1,262 1,469 1,101 667

Algeria 841 1,101 1,374 1,583

Tunisia 713 1,573 1,350 1,310

Oman 968 979 902 933

Others (852) (666) (538) (616)

14,640 27,377

31,745

12,465

14,796 15,547

Page 27: Welcome to Ooredoo...Total outstanding debt as at 31 December 2013 at Ooredoo Q.S.C. level US$ 9,750 million Conservative debt profile spread out until 2043 Ooredoo’s maturities

27 | | Ooredoo Group Results Call FY 2013

Qatar 8.0%

Iraq 14.0%

Indonesia 30.0%

Oman 8.0%

Kuwait 14.0%

Algeria 19.0%

Tunisia 5.0%

Others 2.0%

2013 Capex = QAR 9,297.8 m 2013 Total Customers = 95,901 m

Qatar 3.0%

Iraq 11.2%

Indonesia 62.2%

Oman 2.5%

Kuwait 2.1%

Algeria 9.9%

Tunisia 7.8%

Others 1.3%

Additional information Key operations importance to Group

Capex Total Customers

Page 28: Welcome to Ooredoo...Total outstanding debt as at 31 December 2013 at Ooredoo Q.S.C. level US$ 9,750 million Conservative debt profile spread out until 2043 Ooredoo’s maturities

28 | | Ooredoo Group Results Call FY 2013

Algeria Tunisia Kuwait Indonesia

Palestine

Additional information Blended ARPU development (QAR)

153.2 148.7 140.2 142.3

133.0 133.0

Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13

58.8 61.6

56.4 56.2 56.7 54.8

Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13

68.2 70.8

64.1 65.7 65.1 63.8

Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13

42.4 45.5 45.7

44.0 40.3 41.5

Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13

111.4 123.9

102.9 101.8 100.3 105.2

Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13

28,101 26,043 26,458 27,349

28,476 27,900

Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13

10.8 9.9 10.0 10.1 9.7

8.8

Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13

102.9 96.2 96.3 95.4

87.1 87.3

Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13

32.6 33.6 31.7

33.7 34.2 33.9

Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13

30.2 27.7 26.9 27.7 26.9 26.3

Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13

IDR

7.9 7.4 7.5 7.5

6.8 6.8

Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13

KWD

13.2 12.0 11.6

12.4 12.2 11.9

Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13

TND

721.9 730.8 682.5

730.3 756.5 746.9

Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13

DZD

36.6 35.4 33.5

37.4 34.7 34.7

Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13

Qatar Iraq Oman Maldives KSA

Page 29: Welcome to Ooredoo...Total outstanding debt as at 31 December 2013 at Ooredoo Q.S.C. level US$ 9,750 million Conservative debt profile spread out until 2043 Ooredoo’s maturities

29 | | Ooredoo Group Results Call FY 2013

Additional Information Qatar

Note: (1) GSM, GPRS, EDGE; holds license for CDMA yet to be launched; (2) Subscriber market share;

Source: IMF, Wireless Intelligence, Ooredoo

Qa

tar

Pop : 1.9M (2013 est.)

Pop growth: 4.0%

Mob. penetration: 182%

GDP per capita: US$ 104,655

Operation: Integrated1

Effective Stake: 100%

Position: 1/2

Q4 Blended (wireless) ARPU: QAR 133 Oo

red

oo

• Healthy revenue growth

• EBITDA and EBITDA margin impacted by brand roll out

• Leading market share position maintained despite

aggressive price campaign by the competitor.

• YOY customer no. grew by 13%.

• Strong growth in mobile broadband, TV/Media services

and Fiber revenue.

• Further expansion of Ooredoo Fibre to the Home

program:

• 245K homes passed

• 105K connections

Key Developments

Customers: 3.0%; Revenue: 19.5%; EBITDA: 22.4%; Capex: 7.9%

Operator Importance to Group

Revenue & EBITDA (in millions QAR)

Customer Growth (in „000s)

Market Share Evolution2

1,5

76

1,5

76

1,5

75

1,6

39

1,6

46

1,7

30

810

794

771

829

769

904

0%

20%

40%

60%

80%

0

400

800

1,200

1,600

Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13

Revenue

EBITDA

EBITDA %

Others 33%

Ooredoo 67%

Results

Review

Strategy

Review

Operations

Review

Additional

Information Overview

12M’12 12M’13

Ooredoo 74% 67%

Others 26% 33%

2,376 2,529

2,865

12M 2011 12M 2012 12M 2013

Page 30: Welcome to Ooredoo...Total outstanding debt as at 31 December 2013 at Ooredoo Q.S.C. level US$ 9,750 million Conservative debt profile spread out until 2043 Ooredoo’s maturities

30 | | Ooredoo Group Results Call FY 2013

Additional Information Iraq

Note: (1) GSM, GPRS, EDGE; holds license for CDMA yet to be launched; (2) Subscriber market share;

Source: IMF, Wireless Intelligence, Ooredoo

Ira

q

Pop : 34.8M (2013 est.)

Pop growth: 3.2%

Mob. penetration: 89.6%

GDP per capita: US$ 6,377

Operation: Mobile1

Effective Stake: 64.1%

Position: 2/3

Q4 Blended ARPU: QAR 54.8 As

iac

ell

Elevated competition level continued during the last

quarter of 2013

Asiacell focusing on value segments to reinforce its

leading value-share position.

EBITDA % level slight decrease due to competition

Bottom line affected by a one-off tax.

3G license: being discussed between operators and

regulator

Key Developments

Customers: 11.2%; Revenue: 20.9%; EBITDA: 24.8%; Capex: 14.4%

Operator Importance to Group

Market Share Evolution2

1,7

13

1,8

38

1,7

30

1,7

72

1,8

07

1,7

61

874

978

900

960

941

828

0%

20%

40%

60%

80%

0

500

1,000

1,500

2,000

Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13

Revenue

EBITDA

EBITDA %

Others 66%

Asiacell 34%

Results

Review

Strategy

Review

Operations

Review

Additional

Information Overview

Revenue & EBITDA (in millions QAR)

Customer Growth (in „000s)

8,979

10,030 10,734

12M 2011 12M 2012 12M 2013

12M’12 12M’13

Asiacell 37% 34%

Others 63% 66%

Page 31: Welcome to Ooredoo...Total outstanding debt as at 31 December 2013 at Ooredoo Q.S.C. level US$ 9,750 million Conservative debt profile spread out until 2043 Ooredoo’s maturities

31 | | Ooredoo Group Results Call FY 2013

Additional Information Indonesia

Note: (1) GSM, GPRS, EDGE, WCDMA, HSDPA, CDMA, fixed telephony & internet, international gateway, satellite; (2) Twelve month average compared to

USD; (3) Subscriber market share;

Source: IMF, Wireless intelligence; Ooredoo

Ind

on

esia

Pop : 248.0M (2013 est.)

Pop growth: 1.4%

Mob. penetration: 121%

GDP per capita: US$ 3,498.5

F/X 12M ‘13 vs. 12M ‘122: -11%

Operation: Integrated1

Effective Stake: 65%

Position: 2/10

Q4 Blended ARPU: QAR 8.8 Ind

osa

t

Local currency revenue increased, driven by Cellular

Data revenue and Fixed Data business

Promoting data successfully (e.g. IM3 online) Cellular

data traffic/ revenue are gaining momentum in the

modernized areas (e.g. Java)

Stable ARPU

EBITDA decreased due to increased cost of services,

SMS interconnect and staff cost

Net profit impacted by substantial FX losses

Key Developments

Customers: 62.2%; Revenue: 24.7%; EBITDA: 26.4%; Capex: 30%

Operator Importance to Group

Market Share Evolution3

2,3

49

2,3

59

2,1

75

2,2

00

2,0

84

1,9

13

1,1

13

1,2

02

1,0

44

1,0

54

962

802

0%

20%

40%

60%

80%

0

500

1,000

1,500

2,000

2,500

Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13

Revenue

EBITDA

EBITDA %

Others 80%

Indosat 20%

Results

Review

Strategy

Review

Operations

Review

Additional

Information Overview

Revenue & EBITDA (in millions QAR)

Customer Growth (in „000s)

51,941

58,639 59,692

12M 2011 12M 2012 12M 2013

12M’12 12M’13

Indosat 22% 20%

Others 78% 80%

Page 32: Welcome to Ooredoo...Total outstanding debt as at 31 December 2013 at Ooredoo Q.S.C. level US$ 9,750 million Conservative debt profile spread out until 2043 Ooredoo’s maturities

32 | | Ooredoo Group Results Call FY 2013

Additional Information Oman

Note: (1) Current network: GSM, GPRS, EDGE, WCDMA, & HSDPA, WiMAX, fixed telephony & internet, international gateway; (2) Subscriber market share;

Source: IMF, Wireless Intelligence, Ooredoo

Om

an

Pop: 3.2M (2012 est.)

Pop growth: 3.2%

Mob. penetration: 143%

GDP per capita: US$ 25,719.9

Operation: Integrated1

Effective Stake: 55%

Position: 2/2

Q4 Blended ARPU: QAR 63.8 Na

wra

s

Revenue growth driven by mobile and fixed data

revenues, offset partially by a decline in SMS.

Improvement in EBITDA for 2013

Net profit was affected by higher depreciation due to the

investment in network modernization and expansion.

Total customers up by 9.3%, increases in all segments

pre/post/fixed line

Market growing, but highly challenging competitive

environment

Key Developments

Customers: 2.5%; Revenue: 5.9%; EBITDA: 6.4%; Capex: 7.9%

Operator Importance to Group

Market Share Evolution2

462

506

475

495

501

520

197

249

219

224

232

259

0%

20%

40%

60%

80%

0

100

200

300

400

500

600

Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13

Revenue

EBITDA

EBITDA %

Others 59%

Nawras 41%

Results

Review

Strategy

Review

Operations

Review

Additional

Information Overview

Revenue & EBITDA (in millions QAR)

Customer Growth (in „000s)

1,960

2,193

2,397

12M 2011 12M 2012 12M 2013

12M’12 12M’13

Nawras 41% 41%

Others 59% 59%

Page 33: Welcome to Ooredoo...Total outstanding debt as at 31 December 2013 at Ooredoo Q.S.C. level US$ 9,750 million Conservative debt profile spread out until 2043 Ooredoo’s maturities

33 | | Ooredoo Group Results Call FY 2013

Additional Information Kuwait

Note: (1) GSM, GPRS, EDGE, WCDMA, HSDPA; (2) Twelve month average compared to USD; (3) Subscriber market share;

Source: IMF, Wireless Intelligence, Ooredoo

Ku

wa

it

Pop : 3.9M (2013 est.)

Pop growth: 2.8%

Mob. penetration: 168%

GDP per capita: US$ 47,829

F/X 12M ‘13 vs. 12M ‘122: -1.6%

Operation: Mobile1

Effective Stake: 92.1%

Position: 3/3

Q4 Blended ARPU: QAR 87.3 Wa

tan

iya

Network modernization completed including the rollout of LTE and

U900

Wataniya has now the most advanced network experience in

Kuwait and have launched an advertising campaign to improve the

perception.

The mobile number portability impact is reduced compared to Q3

2013 and Wataniya has undertaken a number of initiatives to

improve the trend.

Increase in Wataniya retail presence. Total number of retail outlets

increased from 33 to 63 in Q4 2013.

EBITDA margin in local currency improved QoQ from 20% to 24%

in Q4 2013. Multiple cost efficiency related projects launched to

improve the EBITDA margin.

Key management position update: Peter Kaliaropoulos (ex CEO

Batelco) new Chief Operations Officer in Q4 2013

Key Developments

Customers: 2.1%; Revenue: 7.4%; EBITDA: 4.6%; Capex: 14.2%

Operator Importance to Group

Market Share Evolution3

752

631

678

663

576

583

258

254

217

195

115

141

0%

20%

40%

60%

80%

0

100

200

300

400

500

600

700

800

Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13

Revenue

EBITDA

EBITDA %

Others 70.3%

Wataniya 29.7%

Results

Review

Strategy

Review

Operations

Review

Additional

Information Overview

Revenue & EBITDA (in millions QAR)

Customer Growth (in „000s)

1,958 2,032

1,970

12M 2011 12M 2012 12M 2013

12M’12 12’M13

Wataniya 36% 30%

Others 64% 70%

Page 34: Welcome to Ooredoo...Total outstanding debt as at 31 December 2013 at Ooredoo Q.S.C. level US$ 9,750 million Conservative debt profile spread out until 2043 Ooredoo’s maturities

34 | | Ooredoo Group Results Call FY 2013

Additional Information Algeria

Note: (1) GSM, GPRS, EDGE; (2) Twelve month average compared to USD; (3) Subscriber market share; (4) 71% is held via NMTC and a 9% stake is held

via Ooredoo QSC;

Source: IMF, Wireless Intelligence, Ooredoo

Alg

eri

a

Pop : 38.1M (2013 est.)

Pop growth: 1.5%

Mob. penetration: 70.6%

GDP per capita: US$ 5,668.4

F/X 12M ‘13 vs. 12M ‘122: -2.7%

Operation: Mobile1

Effective Stake: 74.4%4

Position: 2/3

Q4 Blended ARPU: QAR 33.9 Ne

djm

a

• Ooredoo Algeria launched 3G services in 10

Wilayas in December, widest 3G coverage

• Subscriber and value market share increased

• Successful rebranding to Ooredoo started in

November, already 80% brand recognition

• Sponsor of national football team, only Arabic

team which qualified for the World Cup in Brazil

in 2014

Key Developments

Customers: 9.9%; Revenue:11.5%; EBITDA:10.8%; Capex:19%

Operator Importance to Group

Market Share Evolution3

872

930

926

981

972

1,0

05

349

361

371

427

403

383

0%

20%

40%

60%

80%

0

200

400

600

800

1,000

1,200

Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13

Revenue

EBITDA

EBITDA %

Others 68%

Nedjma 32%

Revenue & EBITDA (in millions QAR)

Customer Growth (in „000s)

Results

Review

Strategy

Review

Operations

Review

Additional

Information Overview

8,505 9,059

9,492

12M 2011 12M 2012 12M 2013

12M’12 12M’13

Nedjma 32% 32%

Others 68% 68%

Page 35: Welcome to Ooredoo...Total outstanding debt as at 31 December 2013 at Ooredoo Q.S.C. level US$ 9,750 million Conservative debt profile spread out until 2043 Ooredoo’s maturities

35 | | Ooredoo Group Results Call FY 2013

Additional Information Tunisia

Note: (1) GSM, GPRS, EDGE, HSDPA; holds WiMAX and fixed telephony licenses; (2) Twelve month average compared to USD; (3) Subscriber market

share; (4) 75% is held via NMTC and a 15% stake is held via Ooredoo QSC;

Source: IMF, Wireless Intelligence, Ooredoo

Tu

nis

ia

Pop : 10.9M (2013 est.)

Pop growth: 1.3%

Mob. penetration: 126%

GDP per capita: US$ 4,431.3

F/X 12M ‘13 vs. 12M ‘122: -4.4%

Operation: Integrated1

Effective Stake: 84%4

Position: 1/3

Q4 Blended ARPU: QAR 26.3 Tu

nis

ian

a

Continued political and economic instability

Strong growth in data revenues with rising smartphone

penetration

Slight decline in market share to 53% with strong

market value leadership

Rebranding beginning as Ooredoo enters major

sponsorship deal with Tunisian football teams

Commercial launch of fibre and double play (DSL and

fixed phone)

Key Developments

Customers: 7.8%; Revenue: 7.4%; EBITDA: 8.9%; Capex: 5.1%

Operator Importance to Group

Market Share Evolution3

683

630

613

642

635

614

395

189 3

09

345

345

311

0%

20%

40%

60%

80%

0

100

200

300

400

500

600

700

800

Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13

Revenue

EBITDA

EBITDA %

Others 47%

Tunisiana 53%

Results

Review

Strategy

Review

Operations

Review

Additional

Information Overview

Revenue & EBITDA (in millions QAR)

Customer Growth (in „000s)

6,620

7,190 7,440

12M 2011 12M 2012 12M 2013

12M’12 12M’13

Tunisiana 55% 53%

Others 45% 47%

Page 36: Welcome to Ooredoo...Total outstanding debt as at 31 December 2013 at Ooredoo Q.S.C. level US$ 9,750 million Conservative debt profile spread out until 2043 Ooredoo’s maturities

36 | | Ooredoo Group Results Call FY 2013

Additional Information Palestine

Q4 EBITDA improved over Q3 mainly driven by the

increase in the gross margin and the decrease in

operational expenses

Revenue benefitted from higher roaming business

Overall economy slowing

Stable performance

Gaza office opened, pending various approvals to launch

network

Key Developments

Customers: 0.7%; Revenue: 1%; EBITDA: 0.2%; Capex: 0.5%

Operator Importance to Group

Market Share Evolution4

79

77

74 8

7

80

83

6 7

5 8 9 11

0%

5%

10%

15%

20%

0

20

40

60

80

100

Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13

Revenue

EBITDA

EBITDA %

Others 72%

Wataniya Mobile 28%

Pa

les

tin

e Pop1 : 4.4M

Pop growth: 2.5%

Mob. penetration2: 80.7%

GDP per capita3: US$ 1,679

Operation: Mobile

Effective Stake: 44.7%

Position: 2/2

Q4 Blended ARPU: QAR 34.7 Wa

tan

iya

Mo

bil

e

Note: (1) 2009 estimate; (2) West Bank only; (3) 2008 figure; (4) Revenue market share

Source: Economist Intelligence Unit, Wireless Intelligence, Ooredoo

Results

Review

Strategy

Review

Operations

Review

Additional

Information Overview

Revenue & EBITDA (in millions QAR)

Customer Growth (in „000s)

465

610 638

12M 2011 12M 2012 12M 2013

12M’12 12M’13

Wataniya Mobile 28% 28%

Others 72% 72%

Page 37: Welcome to Ooredoo...Total outstanding debt as at 31 December 2013 at Ooredoo Q.S.C. level US$ 9,750 million Conservative debt profile spread out until 2043 Ooredoo’s maturities

37 | | Ooredoo Group Results Call FY 2013

Additional Information Maldives

Q4 Ooredoo brand launched .

Subscriber and revenue growth.

Key Developments

Customers: 0.3%; Revenue: 0.5%; EBITDA: 0.3%; Capex: 0.5%

Operator Importance to Group

Market Share Evolution3

33

40 43

39

38

46

4

13

14

8

7 8

0%

20%

40%

60%

0

10

20

30

40

50

Q3'12 Q4'12 Q1'13 Q2'13 Q3'13 Q4'13

Revenue

EBITDA

EBITDA %

Others 64%

Wataniya 36%

Ma

ldiv

es

Pop : 0.3M (2013 est.)

Pop growth: 1.5%

Mob. penetration: 133%

GDP per capita: US$ 6,746

Operation: Mobile1& submarine cable2

Effective Stake: 92.1%

Position: 2/2

Q4 Blended ARPU: QAR 42 Wa

tan

iya

Note: (1) GSM, GPRS, EDGE,WCDMA; (2) JV with FLAG telecom for submarine cable and landing station; (3) Revenue market share

Source: IMF, Wireless Intelligence, Ooredoo

Results

Review

Strategy

Review

Operations

Review

Additional

Information Overview

Revenue & EBITDA (in millions QAR)

Customer Growth (in „000s)

144

176

249

12M 2011 12M 2012 12M 2013

12M’12 12’M13

Wataniya 32% 36%

Others 68% 64%

Page 38: Welcome to Ooredoo...Total outstanding debt as at 31 December 2013 at Ooredoo Q.S.C. level US$ 9,750 million Conservative debt profile spread out until 2043 Ooredoo’s maturities

38 | | Ooredoo Group Results Call FY 2013

Additional Information wi-tribe

Fixed wireless customer base at the end of 2013 at 200K

compared to 206K same period 2012

Key Developments

Customers: 0.2%; Revenue: N/A; EBITDA: N/A; Capex: N/A

Operator Importance to Group

Pa

kis

tan

Pop : 182.6M (2013 est.)

Pop growth: 2.1%

GDP per capita: US$ 1,295

Operation: WiMAX

Effective Stake: 86%

Q4 Blended ARPU: QAR 40 wi-

trib

e

Source: IMF, Ooredoo

WiMAX-based service with commercial launch June 2010

Fixed wireless customer base at the end of 12M 2013 at

48K compared to 79K same period 2012

Key Developments

Customers: 0.1%; Revenue: N/A; EBITDA: N/A; Capex: N/A

Operator Importance to Group

Ph

ilip

pin

es

Pop : 97.5M (2013 est.)

Pop growth: 1.8%

GDP per capita: US$ 2,792

Operation: WiMAX

Effective Stake: 40%

Q4 Blended ARPU: QAR 46 wi-

trib

e

Philippines

Pakistan

Results

Review

Strategy

Review

Operations

Review

Additional

Information Overview

Page 39: Welcome to Ooredoo...Total outstanding debt as at 31 December 2013 at Ooredoo Q.S.C. level US$ 9,750 million Conservative debt profile spread out until 2043 Ooredoo’s maturities

39 | | Ooredoo Group Results Call FY 2013

Additional Information Statutory Corporate Tax Rates

Algeria 25% 4 years

Indonesia 25% 5 years

Iraq 15% 5 years

Kuwait 15% 3 years GCC companies (including NMTC)are exempted and are subjected to 4.5% Zakat, KFAS

& Labour Support Tax on consolidated profits

Maldives 15% 5 years

Myanmar 25% 3 years

Oman 12% 5 years

Pakistan 35% 6 years

Palestine 20% 5 years

Philippines 30% 3 years

Qatar 10% 3 years Qatari/GCC owned companies and companies listed on Qatar Exchange are exempt

KSA 20% Indefinitely 2.5% on Zakat base apply to KSA/GCC investors

Singapore 17% Indefinitely

Tunisia 35% 5 years 1) 30% is the standard tax rate; 2) 35% tax rate applies to oil companies, banks, financial

institutions including insurance companies and telecommunication companies

UAE - -

Notes Statutory

Tax Rate

Losses C/Fwd

Allowed

Results

Review

Strategy

Review

Operations

Review

Additional

Information Overview

Page 40: Welcome to Ooredoo...Total outstanding debt as at 31 December 2013 at Ooredoo Q.S.C. level US$ 9,750 million Conservative debt profile spread out until 2043 Ooredoo’s maturities

40 | | Ooredoo Group Results Call FY 2013

Additional Information Key Operating Country Statistics

Kuwait 2013 (est.)

Tunisia KSA Qatar Oman Maldives Iraq Indonesia Algeria

GDP real growth % (2012)

3.4 (2.6)

6.3 (6.0)

14.7 (10.2)

1.9 (6.3)

2.5 (1.5)

3.9 (5.0)

4.9 (6.3)

4.2 (6.0)

3.3 (2.7)

Consumer prices % (2012)

5.0 (8.4)

5.0 (4.4)

5.5 (6.0)

4.1 (4.3)

8.3 (12.3)

3.0 (3.2)

3.0 (2.0)

4.6 (4.9)

4.0 (5.0)

Population (millions)

2012 36.4 244.5 33.6 3.8 0.33 3.2 1.8 28.8 10.8

2014 37.6 251.5 35.2 4.0 0.34 3.4 2.0 30.0 11.0

GDP/Capita US$

(2012)

$5,789 ($5,660)

$4,061 ($3,660)

$4,484 ($3,882)

$45,050 ($46,142)

$6,206 ($5,977)

$25,269 ($25,152)

$99,839 ($100,378)

$23,199 ($22,823)

$4,187 ($4,152)

Results

Review

Strategy

Review

Operations

Review

Additional

Information Overview

Page 41: Welcome to Ooredoo...Total outstanding debt as at 31 December 2013 at Ooredoo Q.S.C. level US$ 9,750 million Conservative debt profile spread out until 2043 Ooredoo’s maturities

Thank you

2013 FY Results – March 2014 TBD Upcoming

events

Website: ooredoo.com

Email: [email protected]

Twitter: @OoredooIR

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