webinar “speed up your research from 6 weeks to 6 days"

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Being able to get answers immediately by simply searching online has changed everyone’s expectations, also in the business world. With that comes the growing need and desire to get insights immediately, without taking away from the solidity of the solutions. As customer insights professionals, more than ever, we need to deal with intertwined streams of information, accommodate for the use of mobile devices, and consider both rational and emotional drivers. This goes for both the agency as well as the client side. SKIM Chairman, Dirk Huisman, shared 5 converging trends in insights generation that will define the 2020 reality for market research and the new skill sets required of insights specialists to handle this new environment. He shared how agile market research has helped SKIM to get quality insights, within 6 days instead of 6 weeks, and the processes and tools we are leveraging to move faster and be more efficient. Find out more at http://www.skimgroup.com/webinar-faster-insights-2020.

TRANSCRIPT

#SKIMwebinar

Share your thoughts online:

Speed up your research from 6 weeks to 6 days

Dirk Huisman

Chairman and Founder

Abigail Joffre

Today’s webinar host

Follow along with the recording here: http://youtu.be/VqIczgJ14IE

Dirk Huisman | Chairman SKIM

SKIM Webinar “Speed up your research from 6 weeks to 6 days”

Weeks

Days

11%

Percentage of customer based decisions by marketers based on data

SKIM Webinar “Speed up your research from 6 weeks to 6 days”

11%

provide immediate insights

and direct answers

Percentage of customer based decisions by marketers based on data

Declining share in growing market

0

10

20

30

40

50

60

traditional CI providers other providers

Customer Insights Industry

Turnover Billion $$

2014 2010

Answers on

higher order

goals

New kids, new

solutions, new

standards

?

2020

Need for Speed

Instant

gratification

SKIM Webinar “Speed up your research from 6 weeks to 6 days”

SKIM Webinar “Speed up your research from 6 weeks to 6 days”

SKIM Webinar “Speed up your research from 6 weeks to 6 days”

SKIM Webinar “Speed up your research from 6 weeks to 6 days”

SKIM Webinar “Speed up your research from 6 weeks to 6 days”

REPEAT SKIM Webinar “Speed up your research from 6 weeks to 6 days”

SKIM Webinar “Speed up your research from 6 weeks to 6 days”

Phase 1: 3 Weeks 2 Days

Trust

SKIM Webinar “Speed up your research from 6 weeks to 6 days”

Phase 2: 1-2 Weeks 2 Days

Phase 3: 2 weeks 2 Days

Re-engineering

Trust

SKIM Webinar “Speed up your research from 6 weeks to 6 days”

Trust

Re-engineering

Collaboration

SKIM Webinar “Speed up your research from 6 weeks to 6 days”

Customer

#1

SKIM Webinar “Speed up your research from 6 weeks to 6 days”

Be in sync

SKIM Webinar “Speed up your research from 6 weeks to 6 days”

2020

?

Reality and Virtual Reality

are Intertwined

2020

?

The 5 x 5 reality

2020

?

Bridging the rational

and emotional truth

Active beacon

SKIM Webinar “Speed up your research from 6 weeks to 6 days”

- 6 days is a reality, based on a changing environment and changing

expectations: Solid solutions are needed immediately

- It is possible and is part of 5 converging trends all linked to

immediate insights

- A changing role requires a broader skill set

SKIM Webinar “Speed up your research from 6 weeks to 6 days”

INSTANT INSIGHTS

SOLID SOLUTIONS

Weeks

Days 6

Go to www.skimgroup.com/webinars

for today’s presentation slides and more!

Dirk Huisman

d.huisman@skimgroup.com

+31 10 282 3561

#SKIMwebinar

Share your thoughts online:

Abigail Joffre

a.joffre@skimgroup.com

+1 201 963 8430

@SKIMgroup

Get the presentation recording at: http://youtu.be/VqIczgJ14IE

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