webcredible's 10th birtday

Creating people-centred, efficient and delightful digital experiences since 2004

Webcredible is a customer experience agency – we carry out research with your customers and then design digital (& non-digital) solutions based around their needs

#webcred10

Happy birthday

Webcredible

2

When did Webcredible get its very own offices?

ABC

2003

2004

2005

D 2006

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3

We built our own offices with 8 desks (which we all constructed), a research lab & viewing facilities

2005

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When did Webcredible get its very own offices?

4

DID YOU KNOW?

We’re launching our training courses this May

in New York – America here we come!

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5

Webcredible began in a bedroom

TRUE OR FALSE?

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6

TRUE OR FALSE?

FALSEWebcredible started in the hallway (there wasn’t space for a desk in the bedroom)

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Webcredible began in a bedroom

7

How much did Webcredible’s first fridge cost?

ABC

£10

£50

£100

D £200

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8

There are some great deals on eBay – the taxi to bring the fridge into the office ended up costing more than the fridge itself!

£10

How much did Webcredible’s first fridge cost?

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How much money was used to start Webcredible?

ABC

£70

£700

£7000

D £70,000

10

How much money was used to start Webcredible?

All we needed was a computer, dial-up Internet connection and a phone... and a lot of hard work!

£700

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11

DID YOU KNOW?

We used to have The Webcredibles, superheroes saving the Internet from bad

user experiences

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12

Webcredible is the largest provider of user experience courses in the UK

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TRUE OR FALSE?

13

Webcredible is the largest provider of user experience courses in the UK

TRUEWe have 13 user experience courses within our training program of 29 courses

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TRUE OR FALSE?

14

DID YOU KNOW?

We ran our first international project in 2006

– nowadays many of our projects are for a UK and/or

international audience

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15

Webcredible has never had a loss-making year

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TRUE OR FALSE?

16

FALSEWe’ve been profitable 9 years out of 10, the only exception being in 2008 when the recession first hit us

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TRUE OR FALSE?

Webcredible has never had a loss-making year

17

DID YOU KNOW?

We run 29 training courses covering virtually any digital topic you can think of (and many you

can’t!)

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18

How many logos have we had over the years?

ABC

1

2

3

D 4

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19

4 logos

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How many logos have we had over the years?

20

DID YOU KNOW?

Webcredible’s first ever public training course almost never happened as the trainer got

chicken pox

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21

Webcredible’s proposition and business plan were developed on the Trans-Siberian Railway

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TRUE OR FALSE?

22

TRUE It’s a long journey and the views of Siberia from the window get a bit boring after a while

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TRUE OR FALSE?Webcredible’s proposition and business plan were developed on the Trans-Siberian Railway

23

DID YOU KNOW?

In our second, third and fourth years of existence we experienced growth of

100%, 50% and 33% respectively

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24

How many people currently work at Webcredible?

ABC

10

20

30

D 40

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25

How many people currently work at Webcredible?

We’ve got an amazing team comprised of user experience specialists, researchers, designers and digital strategists

30

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26

Webcredible’s first ever client was an SEO company

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TRUE OR FALSE?

27

TRUEWe built a few web page templates for them for £500 – our first ever project!

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TRUE OR FALSE?Webcredible’s first ever client was an SEO agency

28

DID YOU KNOW?

All Webcredible staff get the day off for free on

their birthday

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29

It took 5 years for Webcredible to hit the £1,000,000 revenue milestone

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TRUE OR FALSE?

30

It took 5 years for Webcredible to hit the £1,000,000 revenue milestone

FALSE We did it in just 2½ years. To celebrate, we took out current and former staff in a limo, round the London Eye and then on to the Savoy for champagne and dinner 

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TRUE OR FALSE?

31

DID YOU KNOW?

Since inception we’ve carried out 500 projects for 200 brands & trained 8000 people across 2000

organisations

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TRUE OR FALSE?When we made our very first training sale we had no course, no venue and no trainer

33

When we made our very first training sale we had no course, no venue and no trainer

TRUEWe took a few chances in the early days

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TRUE OR FALSE?