webcredible's 10th birtday
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Creating people-centred, efficient and delightful digital experiences since 2004
Webcredible is a customer experience agency – we carry out research with your customers and then design digital (& non-digital) solutions based around their needs
#webcred10
Happy birthday
Webcredible
2
When did Webcredible get its very own offices?
ABC
2003
2004
2005
D 2006
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We built our own offices with 8 desks (which we all constructed), a research lab & viewing facilities
2005
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When did Webcredible get its very own offices?
4
DID YOU KNOW?
We’re launching our training courses this May
in New York – America here we come!
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5
Webcredible began in a bedroom
TRUE OR FALSE?
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TRUE OR FALSE?
FALSEWebcredible started in the hallway (there wasn’t space for a desk in the bedroom)
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Webcredible began in a bedroom
7
How much did Webcredible’s first fridge cost?
ABC
£10
£50
£100
D £200
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There are some great deals on eBay – the taxi to bring the fridge into the office ended up costing more than the fridge itself!
£10
How much did Webcredible’s first fridge cost?
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How much money was used to start Webcredible?
ABC
£70
£700
£7000
D £70,000
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How much money was used to start Webcredible?
All we needed was a computer, dial-up Internet connection and a phone... and a lot of hard work!
£700
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DID YOU KNOW?
We used to have The Webcredibles, superheroes saving the Internet from bad
user experiences
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Webcredible is the largest provider of user experience courses in the UK
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TRUE OR FALSE?
13
Webcredible is the largest provider of user experience courses in the UK
TRUEWe have 13 user experience courses within our training program of 29 courses
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TRUE OR FALSE?
14
DID YOU KNOW?
We ran our first international project in 2006
– nowadays many of our projects are for a UK and/or
international audience
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15
Webcredible has never had a loss-making year
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TRUE OR FALSE?
16
FALSEWe’ve been profitable 9 years out of 10, the only exception being in 2008 when the recession first hit us
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TRUE OR FALSE?
Webcredible has never had a loss-making year
17
DID YOU KNOW?
We run 29 training courses covering virtually any digital topic you can think of (and many you
can’t!)
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18
How many logos have we had over the years?
ABC
1
2
3
D 4
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4 logos
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How many logos have we had over the years?
20
DID YOU KNOW?
Webcredible’s first ever public training course almost never happened as the trainer got
chicken pox
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21
Webcredible’s proposition and business plan were developed on the Trans-Siberian Railway
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TRUE OR FALSE?
22
TRUE It’s a long journey and the views of Siberia from the window get a bit boring after a while
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TRUE OR FALSE?Webcredible’s proposition and business plan were developed on the Trans-Siberian Railway
23
DID YOU KNOW?
In our second, third and fourth years of existence we experienced growth of
100%, 50% and 33% respectively
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24
How many people currently work at Webcredible?
ABC
10
20
30
D 40
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How many people currently work at Webcredible?
We’ve got an amazing team comprised of user experience specialists, researchers, designers and digital strategists
30
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26
Webcredible’s first ever client was an SEO company
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TRUE OR FALSE?
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TRUEWe built a few web page templates for them for £500 – our first ever project!
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TRUE OR FALSE?Webcredible’s first ever client was an SEO agency
28
DID YOU KNOW?
All Webcredible staff get the day off for free on
their birthday
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29
It took 5 years for Webcredible to hit the £1,000,000 revenue milestone
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TRUE OR FALSE?
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It took 5 years for Webcredible to hit the £1,000,000 revenue milestone
FALSE We did it in just 2½ years. To celebrate, we took out current and former staff in a limo, round the London Eye and then on to the Savoy for champagne and dinner
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TRUE OR FALSE?
31
DID YOU KNOW?
Since inception we’ve carried out 500 projects for 200 brands & trained 8000 people across 2000
organisations
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TRUE OR FALSE?When we made our very first training sale we had no course, no venue and no trainer
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When we made our very first training sale we had no course, no venue and no trainer
TRUEWe took a few chances in the early days
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TRUE OR FALSE?