web redesign & mobile ux. library use online libraries website = library info + portal to...

Web Redesign & Mobile UX

Library Use OnlineLIBRARIES WEBSITE =

library info + portal to library resources

● 6 million journal articles downloaded● 9 million sessions on Libraries websites● 3 million sessions on 300 databases● 750,000 uses of online course reserves● 15,000 reference questions answered online

The Problem

"There are just so many things on this page so I really don't explore anything. I just ignore them."

Goals● Update information architecture● Provide access across devices● Better meet users needs● Clearly define goals of the site for web authors

University LibrariesAuthoring:● 100+ web content authors● 40+ unit/program sites

Redesign Team:● 1 Systems Librarian● 2 MSIM grad students = ux & prototyping● 1 web committee = 12 staff

Fall/Winter - Research

● Personas● Interviews● X/O exercise● Cardsorting:

○ in-person & online (Optimal Sort)● Mobile usability research● Survey of other library sites: mobile and desktop

Committee Role● Sounding board● Libraries’ priorities● Working groups:

○ Guiding principles○ Portal content○ Communication

● Design help: ○ attention mapping ○ style tile mockups

Guiding PrinciplesUsers will:● be able to find and access resources

easily and quickly.● be able to ask questions and get answers

(or help finding answers) at any time during their use of the Libraries’ website.

● always drive design decisions about the website.

Translates into specific directions that inform the design and ongoing management of content

Spring - Design

RITE process:Rapid Iterative

Testing and Evaluation

Mobile Usability Testing● Morae - Techsmith● Document Camera● $10 UBS giftcard

Samsung UF-130ST

Summer - Implementation● Plone 4.2 ● Diazo theming● Bootstrap● LESS

Coming September 2013Questions?

Christine Tawataotawataoc@uw.edu