warranty claims received all divisions feb 1999 – mar 2000

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100%. 100%. N=2761. 2500. 90%. 80%. 77%. 75%. 2000. 70%. 69%. 60%. 1500. 1212. 50%. 44%. 40%. 1000. 683. 625. 30%. 20%. 500. 181. 60. 10%. 0. 0%. Noisy. Other. Broken. Difficult. Expense. Paste Pareto from Excel in Here – Don’t forget N number. - PowerPoint PPT Presentation

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Warranty Claims ReceivedAll Divisions

Feb 1999 – Mar 2000

Source: CPR Report # IQ50342

Perceived Barrier Type

# C

laim

s R

ecei

ved

N=2761

Warranty Claims ReceivedAll Divisions

Feb 1999 – Mar 2000

Source: CPR Report # IQ50342

Perceived Barrier Type

# C

laim

s R

ecei

ved

N=2761

1212

683

181

625

60

44%

69%

75% 77%

100%

0

500

1000

1500

2000

2500

Difficult

Noisy

Broken

Expense

Other

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%N=2761

Completed Example

Paste Pareto from Excel in Here – Don’t forget N number

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