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Presentation given to Portland IABC chapter 11/17/11.

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Use the powers I’m about to impart for good, never evil

Mark Allen503.708.3410mark@visualtranslations.com

What’s on the agenda?

A bit about the science of visual thinkingA few exercises to prove da powerExamples of business use casesMistakes to avoidResources you can exploreQuestion and answer

background

Mark Allen

I am a translator

I turn complicated business subjects into clear and interesting messages. Most of my career has been as a consultant for big service firms.

Design firms 1987 - 1994 Communication Manager

Accenture 1994 - 1997 Design Director

Andersen 1997 - 2001 Senior Consultant

Mercer, MMC 2001 - 2006 Executive Learning Communication

Visual Translations 2007 - Founder, Consultant

The ScienceVisuals speed learning

Visual tools reduce time to achieve results

Without Visual Tools

Decisions Reached

MeetingsConcluded

Movement to Desired Action

Time Spent12%Faster

31% Faster

43% Faster

3M/Wharton School Study, 19813M/University of Minnesota Study, 1986

Getting it faster.

Visual tools increase understanding

89% Better

Mayer, 2001, Multimedia principle.

Words alone Words + pictures

Adding pictures increased knowledge transfer by 89%.

We make sense of our world

Visually

Vision is the only truly universal language

Showing how pictures are to be constructed from the recorded signals.

The pulsar shows the location of the solar system with respect to 14 pulsars, whose precise periods are given.

Blink and thin-slicing

Chinese knock-offs and thin-slicing

John Ridley Stroop and the Neurophysiology

Rear

Front

Anterior Cingulate

Corpus Callosum

Stroop attention fatigue test

RED

ORANGE

GREEN

BROWN

PINK

GREEN

BLUE

YELLOW

RED

YELLOW

BLUE

GREEN

ORANGE

BLUE

GREEN

YELLOW

BLUE

BLUE

YELLOW

BLUE

PINK

GREY

GREY

GREEN

RED

Stroop part two

RED

ORANGE

GREEN

BROWN

PINK

GREEN

BLUE

YELLOW

RED

YELLOW

BLUE

GREEN

ORANGE

BLUE

GREEN

YELLOW

BLUE

BLUE

YELLOW

BLUE

PINK

GREY

GREY

GREEN

RED

Stroop part three

Visuals can conflict with words

Selective attention test

http://youtu.be/IGQmdoK_ZfY

Change Blindness

http://youtu.be/FWSxSQsspiQ

Change blindness in print

What makes visuals good?A few thoughts

Good information design

Interest

Function

Form

Integrity Successuseless trash

boring

ugly

David McCandless, Information is Beautiful

Napoleon’s 1812 march to Moscow

1869 Charles Minard

How are visuals used?Consulting applications

Types of visual maps

Process map: from point A to B

Lifecycle model

Environment or network models

Before - after

Seeing is believingBefore and after samples

Before: Business model, rural energy unit

After: Rural energy unit

Before: Activ Financial needed a benefits story

After: Primary benefits clarified in three steps

Before: Sales tax solution

After: Sales tax solution

Before: Instructions for opening a project

After: Instructions for opening a project

Before: Model for organizational change

After: All the elements are clearly defined

Before: Product matrix

After: Corrected for accuracy and legibility

Alternative: Product matrix

Emphasis can be placed on different areas

Clarify corporate email messages

Before: ITIL Product release processes

After: ITIL release process

Intelligent Network Data Enterprise. What?

Copyright © 2011 Accenture All Rights Reserved.

Data loads are starting to increase today, and are expected to soar tomorrow. Just observing the data will become impossible.

Copyright © 2011 Accenture All Rights Reserved.

Tomorrow, data loads will increase greatly.Making sense of it will become impossible. Utilities need something new.

Copyright © 2011 Accenture All Rights Reserved.

INDE integrates, manages, analyzes, and visualizes data for intelligent decision making.

Intelligent Networks

Massive data

Enterprise systems Analytics driven utility

51

Copyright © 2011 Accenture All Rights Reserved.

Isotype: Gerd Arntz, 1930s

Before: Strategic dashboard

RECSilicon

54 Business Confidential Copyright Renewable Energy Corporation ASA. All Rights Reserved xxxxx xxxx

RECSilicon

55 Business Confidential Copyright Renewable Energy Corporation ASA. All Rights Reserved xxxxx xxxx

EMPLOYEE INITIATIVES

Articulate A Clear Technology Roadmap

PROFIT MARGIN

ASSETS EFF’CY

TIMELINE

BUDGET QUALITY

EQUITY COSTS

RECSilicon

56 Business Confidential Copyright Renewable Energy Corporation ASA. All Rights Reserved xxxxx xxxx

EMPLOYEE INITIATIVES

Articulate A Clear Technology Roadmap

Collaborate and communicate

PROFIT MARGIN

ASSETS EFF’CY

TIMELINE

BUDGET QUALITY

EQUITY COSTS

RECSilicon

57 Business Confidential Copyright Renewable Energy Corporation ASA. All Rights Reserved xxxxx xxxx

EMPLOYEE INITIATIVES

Articulate A Clear Technology Roadmap Collaborate and communicate

Train employees on chosen technology

PROFIT MARGIN

ASSETS EFF’CY

TIMELINE

BUDGET QUALITY

EQUITY COSTS

RECSilicon

58 Business Confidential Copyright Renewable Energy Corporation ASA. All Rights Reserved xxxxx xxxx

RECSilicon

59 Business Confidential Copyright Renewable Energy Corporation ASA. All Rights Reserved xxxxx xxxx

RECSilicon

60 Business Confidential Copyright Renewable Energy Corporation ASA. All Rights Reserved xxxxx xxxx

IS LINKAGE INITIATIVES

Modernize the network

PROFIT MARGIN

ASSETS EFF’CY

TIMELINE

BUDGET QUALITY

EQUITY COSTS

RECSilicon

61 Business Confidential Copyright Renewable Energy Corporation ASA. All Rights Reserved xxxxx xxxx

What powers our profitability?

Who am I?Simplifying stories

Who am I?

Who am I?

Who am I?

Who am I?

Who am I?

Taming MistakesA few things to avoid

Presentation overload

Laboring under the curse of knowledge

Using color and shape randomly

Being vague, or using jargon

Center of ExcellenceHub of Magnificence Apex of Awesomeness Vortex of Splendor

Best PracticeImplies a lot of value-added thought leadership, right?

EmpowerFormerly ‘to delegate’

Results-drivenOpposite of “for the sheer hell of it”?

The ResourcesIdeas, Links, misc.

Resources for inspiration

On the web:

The invisible guerillahttp://www.theinvisiblegorilla.com/videos.html

GOOD transparency archiveshttp://www.flickr.com/photos/goodmagazine/sets/72157618896371005/

Information is beautifulhttp://www.informationisbeautiful.net/

Cognitive Media & The RSA http://www.youtube.com/watch?v=zDZFcDGpL4U&feature=player_embedded

Resources for inspiration

In print:

Visual Display of Quantitive Information Edward Tufte

BlinkMalcolm Gladwell

Made to StickChip Heath & Dan Heath

Why Business People Speak like IdiotsFugere, Hardaway, Warshawsky

Thanks for your attention!

Mark503.708.3410mark@visualtranslations.com

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