usability: navigation

Testing Navigation Usability

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People won’t use our site if they can’t find their way around it.

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BrowsingSearching

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1. You’re usually trying to find something.

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2. You decide whether to ask or browse first.

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3. If you browse, you use signs to guide you.

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Fiction & Literature

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Best Sellers

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Collins, Suzanne

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4. If you can’t find what you want, you’ll leave.

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Solution:

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Navigation does 4 things:

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• Helps us find what we’re looking for

• Tells us where we are

• Tells us what’s here

• It gives us confidence in the people who built it.

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Simplified Elements:

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Persistent Navigation

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Site ID

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Local Navigation

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Provide navigation for multiple browsing behaviors

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Let’s take a look.

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Now, let’s figure out how to test for this.

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1. Choose your methods.

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• Silent observation

• Talk-aloud protocols

• Entrance-exit interviews

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Develop a protocol

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• Browsing prompts

• Behavior coding

• Interval times

• Coding sheet formats

• Final info presentation formats

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Develop browsing prompts

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