unwanted password prompts in sharepoint

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UNWANTED PASSWORDPROMPTS IN SHAREPOINT

GREGORY ZELFOND

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About Me

Gregory Zelfond 10+ years of experience with SharePoint SharePoint advocate, blogger Love to solve business problems using code-free, out of

the box SharePoint configurations Owner of SharePoint Maven (sharepointmaven.com)

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About SharePoint Maven

I HELP ORGANIZATIONS TO UNLOCK THE POWER OF SHAREPOINT

MIGRATION CONSULTING TRAINING

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SharePoint prompts for user name andpassword, every time when user tries toaccess files in SharePoint document library

Problem is limited to MS Office files (Word,Excel, etc.). PDF and non-Microsoft Office filesare OK

Even when user enters valid credentials andchecks “remember my credentials” checkbox,the dialog box keeps reappearing

PROBLEM

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You need to add your SharePoint site to your trusted sites zone list and change custom security authentication

SOLUTION

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A. In Internet Explorer, go to Tools > Internet Options.B. From the pop-up window, choose Security Tab. Once there,

click on Trusted Sites, then Sites button.

STEP 1

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A. In the window that comes up from previous Step, type in full web address of your SharePoint site (i.e. http://www.yoursite.com), click Add and hit Close

STEP 2

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A. Lastly, while still in Internet Options screen, hit Custom LevelButton Security Settings – Trusted Sites Zone window will pop-up

B. Scroll all the way down and click on Automatic logon with current user name and password radio button (2nd choice from the bottom). Click OK twice to close the remaining windows

STEP 3

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Need help with SharePoint?

SharePoint Site Configuration and Customization

Document Migration to SharePoint

SharePoint Implementation Strategy

SharePoint Training

SharePoint User Adoption

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SharePoint Project Management

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THANK YOU!

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Email: greg@sharepointmaven.com

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Get in touch if you have questions