unwanted password prompts in sharepoint

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sharepointmaven.com @gregoryzelfond UNWANTED PASSWORD PROMPTS IN SHAREPOINT GREGORY ZELFOND

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Page 1: Unwanted password prompts in SharePoint

sharepointmaven.com @gregoryzelfond

UNWANTED PASSWORDPROMPTS IN SHAREPOINT

GREGORY ZELFOND

Page 2: Unwanted password prompts in SharePoint

sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond

About Me

Gregory Zelfond 10+ years of experience with SharePoint SharePoint advocate, blogger Love to solve business problems using code-free, out of

the box SharePoint configurations Owner of SharePoint Maven (sharepointmaven.com)

Page 3: Unwanted password prompts in SharePoint

sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond

About SharePoint Maven

I HELP ORGANIZATIONS TO UNLOCK THE POWER OF SHAREPOINT

MIGRATION CONSULTING TRAINING

Page 4: Unwanted password prompts in SharePoint

sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond

SharePoint prompts for user name andpassword, every time when user tries toaccess files in SharePoint document library

Problem is limited to MS Office files (Word,Excel, etc.). PDF and non-Microsoft Office filesare OK

Even when user enters valid credentials andchecks “remember my credentials” checkbox,the dialog box keeps reappearing

PROBLEM

Page 5: Unwanted password prompts in SharePoint

sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond

You need to add your SharePoint site to your trusted sites zone list and change custom security authentication

SOLUTION

Page 6: Unwanted password prompts in SharePoint

sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond

A. In Internet Explorer, go to Tools > Internet Options.B. From the pop-up window, choose Security Tab. Once there,

click on Trusted Sites, then Sites button.

STEP 1

Page 7: Unwanted password prompts in SharePoint

sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond

A. In the window that comes up from previous Step, type in full web address of your SharePoint site (i.e. http://www.yoursite.com), click Add and hit Close

STEP 2

Page 8: Unwanted password prompts in SharePoint

sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond

A. Lastly, while still in Internet Options screen, hit Custom LevelButton Security Settings – Trusted Sites Zone window will pop-up

B. Scroll all the way down and click on Automatic logon with current user name and password radio button (2nd choice from the bottom). Click OK twice to close the remaining windows

STEP 3

Page 9: Unwanted password prompts in SharePoint

sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond

Need help with SharePoint?

SharePoint Site Configuration and Customization

Document Migration to SharePoint

SharePoint Implementation Strategy

SharePoint Training

SharePoint User Adoption

SharePoint Governance

SharePoint Project Management

Page 10: Unwanted password prompts in SharePoint

sharepointmaven.com @gregoryzelfondsharepointmaven.com @gregoryzelfond

THANK YOU!

Visit: sharepointmaven.com

Email: [email protected]

Follow: @gregoryzelfond

Connect: linkedin.com/company/sharepoint-maven

View: www.slideshare.net/gzelfond

Get in touch if you have questions