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Social Media Marketing

The Plain English Business Guide

David Sim and Rene Looper

Social Media is people having conversations

online

Social Media is all about:

Building a Company with Social Media

Create a “Buzz” around your product

See what people say about your brand/product

Engage in conversations

WHY?

100,000,000 videos on YouTube

83% have used it

150.000.000 number of active users

100 number of friends the average user has

14% vs

74%

Tripadvisor:

Some facts:

Founded in 2000

30 million unique visitors per month....

20 million reviews of hotels, B&B's etc..

64% of travellers read reviews....

38% read professional reviews

Average score is 3.74 (out of 5)

How to make the most of free & easy to use web toolsHow to make the most of free & easy to use web tools

Social Media:

Facebook

YouTube

Flickr

Wayn

Facebook

YouTube

Flickr Twitter

“Social Media at Work”

“I do this work professionally. Spyware and viruses aren't Dell's fault, as much as I think that Dell could do better in some areas”.

“I always experienced good service and in my opinion, they've mastered their business model including their tech support services. They are reliable and consistent”.

“Viruses are Your issue, not Dell's. Anyone with a computer knows the company that sold you the computer is not at fault....You use it...be careful how you use it. I have had several issues with My Dell XPS, but they were on it Instantly, the customer service was fantastic”.

“Blaming Dell for Spyware and Viruses? Stay off sites you know you shouldn't be going to :)”

From Word of Mouth to Word of Mouse advertising......

WAYNalert

Thank you!

David and Rene

4TM Social Media for Business

www.4tm-services.com