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TRANSCRIPT
Social Media Marketing
The Plain English Business Guide
David Sim and Rene Looper
Social Media is people having conversations
online
Social Media is all about:
Building a Company with Social Media
Create a “Buzz” around your product
See what people say about your brand/product
Engage in conversations
WHY?
100,000,000 videos on YouTube
83% have used it
150.000.000 number of active users
100 number of friends the average user has
14% vs
74%
Tripadvisor:
Some facts:
Founded in 2000
30 million unique visitors per month....
20 million reviews of hotels, B&B's etc..
64% of travellers read reviews....
38% read professional reviews
Average score is 3.74 (out of 5)
How to make the most of free & easy to use web toolsHow to make the most of free & easy to use web tools
Social Media:
YouTube
Flickr
Wayn
YouTube
Flickr Twitter
“Social Media at Work”
“I do this work professionally. Spyware and viruses aren't Dell's fault, as much as I think that Dell could do better in some areas”.
“I always experienced good service and in my opinion, they've mastered their business model including their tech support services. They are reliable and consistent”.
“Viruses are Your issue, not Dell's. Anyone with a computer knows the company that sold you the computer is not at fault....You use it...be careful how you use it. I have had several issues with My Dell XPS, but they were on it Instantly, the customer service was fantastic”.
“Blaming Dell for Spyware and Viruses? Stay off sites you know you shouldn't be going to :)”
From Word of Mouth to Word of Mouse advertising......
WAYNalert
Thank you!
David and Rene
4TM Social Media for Business
www.4tm-services.com