training trends 2013andbeyond_slideshareversion_2013november

www.bottomlineperformance.com

By Sharon Boller Bottom-Line Performance, Inc.

Read a PRINT book. Deduct 50 points. 1

Watched a video on YouTube or other online source. Add 50 points. 2

Played a game on your phone or tablet. Add 50 points. 3

Played a video or console game. Add 50 points. 4

Used a phone book or other print reference tool. Deduct 100 points. 5

Read a blog or used Wikipedia. Add 50 points for one; 100 for both. 6

Shared online informational content with someone. Add 50 points. 7

Got bored w/ something online after 3 minutes. Add 50 points. 8

Used a social network. Add 50 points 9

Learned something from a source discovered online. Add 100 points. 10

Max Score = 500

Today. Tomorrow. What’s Possible.

6 truths about today

7 trends emerging

6 Truths

Benchmark Sources

Distribution Method Training Magazine Top 125 applicants

ASTD Annual Survey

% instructor-led 22% - (down 4%)! 59.4%* (2011 data)!

% online, self-paced 71% - (up 2%)! 37.8% (2011 data)!

% virtual classrooms 6% (up 1%)! 13.2% (included in above)!

Truth #1: ILT is NOT dead, despite the rumors.

In 2011 ASTD report? Not mentioned. In 2012 report, a mere 1.39%

Truth #2: mLearning is like sex. Lots of folks talk about it. Far fewer doing it – at least yet.

What IS going on? “Research”

Content delivery Content capture & uploading Custom applications Social networking and communication

Implemented Designing 1st offering Bldg Business Case Researching No plans

15.4 12.2 11.2 41.1 20.1

15.0 8.1 9.7 38.1 29.9

12.5 8.5 8.5 35.8 34.7

20.0 5.7 35.2 30.7 8.4

From 2012 elearning Guild report on mLearning

Truth #3: (Happily for us) Outside vendors matter.

Formal Training – 31 hours/year

Everything else? 2049 hours

Truth #4: The typical employee gets very little formal training in a year’s time.

From 2012 ASTD State of the Industry Report

Disclaimer: #5 & #6 didn’t

come from reports

Truth #5: The majority of eLearning – in reality – doesn’t match what’s viewed as optimal.

Truth #6: Very few people actually pull data from the LMS…but they all believe

they need one.

7 Trends

Less desktop. More mobile – but not that fast. 1

Fewer full-sized courses/ILT. More learning snacks, “chunked” courses. 2

Less LMS. More focus on Experience API (aka Tin Can API). 3

Less Tell. More Games and Gamification. 4

Less PPT-only. More Cool Interactive Tools. 5

Less Formal Training; More Informal Social Learning. 6

Less Trainers. More Community Managers and Curators. 7

✓�✓�

✓�

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Trend 1: Less. desktop; more mobile…but not that fast. (Remember – 1.4% in 2012 report.)

• 22.9M iPads sold in Q1 2013 – 33% increase over Q4 2012

• 646K – number of search results on BYOD on Google.]

• 7.4B – number of mobile devices by 2015 (current population about 7B)

• 4:1 – number of mobile apps being developed for every desktop app by 2015.

Data from a variety of sources including comScore, Google, TechCrunch, Forbes Technology blog,

Trend 2: Fewer “full-sized” courses. More learning snacks, video, ePubs, reference tools.

• Online courses that are either very small (5 – 10 minutes) or BIG – but consumable in small pieces w/ no expectation people finish them.

• Online reference tools instead of courses.

• Videos that engage, offer just-in-time tips, serve as alternative to text.

Apps for Customers – Not Employees

Demo book - http://blptraining.com/mLearn2012/

Our client typically might get 70 evaluations back to an eLearning

course.

They got over 700 responses to this one �

Viewing of online videos is up 800% in the past 6 years. People prefer to

watch than to read.

https://life-saver.org.uk/�

Trend 4: Less. Tell. More games and gamification.

•  Generates 2.4M results in Google

•  As a planet, we spend 3B hours/week playing video games.

•  Average player is 30; been playing for 13 years. 97% of kids aged

12-17 play video games. That’s your entire future workforce.

•  Both genders play – players span multiple generations, particularly with social and mobile games.

http://theknowledgeguru.com/GameBuilder/MakingGold/

“Mind-Blowing” – does anyone say that about your current training?

More: interactive tools for the live lecture

Forward

Cool, interactive tools for the live lecture

Trend 7: Less Trainers. More Community Managers and Curators

335:1 – employees per L&D professional; 227:1 a year ago.

.015% - amt of time spent in formal training.

Question: What is something you learned in the last week? How did you learn it?

www.bottomlineperformance.com 41

Where We Started (December 2011)

www.bottomlineperformance.com 42

Agenda

What’s Possible?

Describe what you see here. You can’t use any of these words:

Tea Pot

Teapot Short Spout Red

Now…describe what you see here. You can’t use any of these words: •  Motorcycle •  Motor home •  Camper •  RV •  Trailer

Thank You

✴ sharon@bottomlineperformance.com ✴ www.bottomlineperformance.com/lolblog ✴ www.twitter.com/sharon_boller

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