tools of engagement where do we start? how do we reach our clients? by kevin ryan lcdc/cs

Tools of engagementWhere do we start?

How do we reach our clients?

by Kevin Ryan LCDC/CS

•Leave EGOS at the door

•Introductions

•What we hope to learn or explore in the class

•Traditional workshops teach Motivational Interviewing basics w/o emphasis

•Traditional workshops have a tendency to overgeneralize outreach engagement

•Traditional workshops under discuss the true complexities and multi dimensional needs and motivations of most of our clientele

•Hopefully this class will allow discussion of frustrations with resistant/ ambivalent consumers/ clients.

•This class is designed to look at specific approaches that address the here and now issues in a direct AND compassionate way

•Allows us to maximize our genuineness, warmth, and non judgmental demeanor without missing opportunities to promote change

•Numbers cannot move through stages of change

•When a consumer becomes a client

•Scenarios of clients.....Please use blank paper to give an example of a difficult past or current case. General summary

•Brainstorm typical needs assessed in most cases with specific contact

•Common needs assessed in a typical client encountered during outreach......

•Arrange needs by importance

•Service Plans

•Agreed GOALS

•Facilitate opportunities for growth

•Manipulation power for GOOD

•When do we cross the line?

Engagement-engaging |enˈgāji ng |

adjective

charming and attractive : Sophie had a sunny personality that was very engaging.

DERIVATIVES

engagingly adverb

engagingness noun

engage |enˈgāj|

verb

1 [ trans. ] occupy, attract, or involve (someone's interest or attention) : he plowed on, trying to outline his plans and engage Sutton's attention.

• ( engage someone in) cause someone to become involved in (a conversation or discussion).

• arrange to employ or hire (someone) : he was engaged as a trainee copywriter.

• [with infinitive ] pledge or enter into a contract to do something : he engaged to pay them $10,000 against a bond.

• dated reserve (accommodations, a place, etc.) in advance : he had engaged a small sailboat.

2 [ intrans. ] ( engage in) participate or become involved in : organizations engage in a variety of activities | ( be engaged in) some are actively engaged in crime.

• ( engage with) establish a meaningful contact or connection with : the teams needed to engage with local communities.

• (of a part of a machine or engine) move into position so as to come into operation : the clutch will not engage.

• [ trans. ] cause (a part of a machine or engine) to do this.

• [ trans. ] (of fencers or swordsmen) bring (weapons) together preparatory to fighting.

• [ trans. ] enter into conflict or combat with (an adversary).

ORIGIN late Middle English (formerly also as ingage): from French engager, ultimately from the base of gage 1 . The word originally meant [to pawn or pledge something,] later [pledge oneself (to do something),] hence [enter into a contract] (mid 16th cent.), [involve oneself in an activity,] [enter into combat] (mid 17th cent.), giving rise to the notion [involve someone or something else.]

•What are the boundaries ?

•Where do we begin and end service?

The Rules of Engagement

Assertive Engagement

Beyond M I.....

• Gestalt Therapy -F Perls

• Cognitive Behavioral A Beck

• REBT A Ellis

• Reality Therapy-W Glasser

• Dialectic Behavioral Therapy

REBT

Disputes-

ABC Model-

Activate Belief Consequence Dispute

Emotional Effect

Gestalt

•Here and Now

•Confrontation

•Empathic engagement

Cognitive B T

•Similar to REBT except for confrontation is replaced with team approach to seek truths

Reality Therapy

•Used in conflict resolution

•Last result

•Views responsibility regardless of circumstance

•Does not except victim stance

Dialectic Behavior Therapy

•identify conflicts that control your life

•processes that increase your comfort with your identity, reducing self blame

•stand against emotional escape and avoidance

•create objectives to adhere to simply without fear of failure

•Melting Pot

•No one method is sufficient

•Apply in all areas- Substance lapse/relapse; HIV status results; HIV patient counts drop; counts rise; talking about making changes;

•Address own prejudices and inner conflict in regards to comfort in using strategies

•take care of you first

•except responsibility for your fear

•trainings

•read

•stay current

You are KEY

Selected Readings

•Healing the Addicted Brain-Harold Urschel,MD

•REBT a therapist guide-A Ellis

•The Dialectic Behavior Therapy Workbook-Thomas Marra, Phd

Thanks :)

•Kevin.ryan@txrs.org

•817-781-5005 cell number

•SPEAK Movement

•Available to train in your neck of the woods!

The Silence is SO Over

Think S.P.E.A.K.