tnooz/sabre/expedia free webinar: understanding the next wave of mobile and travel

Understanding the next wave of mobile and travel

WebinarOctober 6, 2016

Mobility in travel: trends and industry insights

Your hosts

Sean O’NeillEditor in Chief & ModeratorTnooz

Gene QuinnCEO & ProducerTnooz

Martin CowenEditor & ReporterTnooz

Poll no. 1Where are you located?

Poll no. 2What travel business segment do you

represent?

5©2016 Sabre GLBL Inc. All rights reserved.

Mobility In Travel: Trends And Industry InsightsUnderstanding the next wave of mobile and travelAkshaya Murali, Head of Product for Mobile Shopping, ExpediaMark McSpadden, Director of Sabre Labs

WHNL���

SVNV� �SVNV�\ZHNL

[OL�SVNV�OHZ�ILLU�YLK\JLK�[V�P[Z�LZZLU[PHSZ�[V�NP]L�P[�H�TVYL�JVU[LTWVYHY`�MLLS��[OL�JSLHU��[^V�KPTLUZPVUHS�SVNV�JHU�IL�HWWSPLK�VU[V�H�ZVSPK�`LSSV^�VY�^OP[L�IHJRNYV\UK��>OLU�P[�ZP[Z�V]LY�HU�PTHNL���H�ÅH[�^OP[L�SVNV�PZ�\ZLK�ZV�[OH[�P[�JVTWSPTLU[Z�[OL�VM�H\[OLU[PJP[`�VM��[OH[�PTHNL�

6©2016 Sabre GLBL Inc. All rights reserved.

Agenda

Introductions1

Mobile Trends2

Testing Travel on Mobile3

Recap

4

5

Q&A6

The Future

Sean O’Neill

Mark McSpadden

Akshaya Murali

Sean O’Neill

Mark McSpadden

7©2016 Sabre GLBL Inc. All rights reserved. 7

Mobile TrendsMark McSpaddenDirector of Sabre Labs

8©2016 Sabre GLBL Inc. All rights reserved.

9©2016 Sabre GLBL Inc. All rights reserved.

Email opens by device in 2015

10©2016 Sabre GLBL Inc. All rights reserved.

Poll no. 3Are you using wearables?

12©2016 Sabre GLBL Inc. All rights reserved.

13©2016 Sabre GLBL Inc. All rights reserved.

14©2016 Sabre GLBL Inc. All rights reserved.

15©2016 Sabre GLBL Inc. All rights reserved.Photo by: iMore

16©2016 Sabre GLBL Inc. All rights reserved.

WHNL���

SVNV� �SVNV�\ZHNL

[OL�SVNV�OHZ�ILLU�YLK\JLK�[V�P[Z�LZZLU[PHSZ�[V�NP]L�P[�H�TVYL�JVU[LTWVYHY`�MLLS��[OL�JSLHU��[^V�KPTLUZPVUHS�SVNV�JHU�IL�HWWSPLK�VU[V�H�ZVSPK�`LSSV^�VY�^OP[L�IHJRNYV\UK��>OLU�P[�ZP[Z�V]LY�HU�PTHNL���H�ÅH[�^OP[L�SVNV�PZ�\ZLK�ZV�[OH[�P[�JVTWSPTLU[Z�[OL�VM�H\[OLU[PJP[`�VM��[OH[�PTHNL�

Testing Travel on Mobile

Akshaya MuraliHead of Product for Mobile Shopping

Expedia’s landscape

Where are users booking?

Poll no. 4How many travel apps do you have on your phone?

Expedia Core App Features

Expedia Core App Features (Continued)

The Travel Journey

Thinking Globally

Mobile Payments

Remembering Users

Test & Learn

Testing on Mobile

29©2016 Sabre GLBL Inc. All rights reserved. 29

The FutureMark McSpaddenDirector of Sabre Labs

30©2016 Sabre GLBL Inc. All rights reserved.

31©2016 Sabre GLBL Inc. All rights reserved.

Poll no. 5Would you ever share your biometrics

information for a better travel experience?

33©2016 Sabre GLBL Inc. All rights reserved.

34©2016 Sabre GLBL Inc. All rights reserved.

Messaging Apps – Global Monthly Active Users (in Millions)

Source: Statista

35©2016 Sabre GLBL Inc. All rights reserved.

Facebook Messenger

36©2016 Sabre GLBL Inc. All rights reserved.

Mobile In Travel: Trends And Industry InsightsThe End-To-End Impacthttps://www.tnooz.com/article/sabre-mobile-in-travel-end-to-end-impact-report/

WHNL���

SVNV� �SVNV�\ZHNL

[OL�SVNV�OHZ�ILLU�YLK\JLK�[V�P[Z�LZZLU[PHSZ�[V�NP]L�P[�H�TVYL�JVU[LTWVYHY`�MLLS��[OL�JSLHU��[^V�KPTLUZPVUHS�SVNV�JHU�IL�HWWSPLK�VU[V�H�ZVSPK�`LSSV^�VY�^OP[L�IHJRNYV\UK��>OLU�P[�ZP[Z�V]LY�HU�PTHNL���H�ÅH[�^OP[L�SVNV�PZ�\ZLK�ZV�[OH[�P[�JVTWSPTLU[Z�[OL�VM�H\[OLU[PJP[`�VM��[OH[�PTHNL�

Q & A

Send your questions to gene@tnooz.com

Replay and presentation available on tnooz.com

Thank you!