timely care, better s tre n gthe n in g 30 loc al com m u ...€¦ · y e ar s s tre n gthe n in g...

30

YEARS

STRENGTHENINGLOCALCOMMUNITIES

eConsults are aneffective way to providecontinued education forproviders

www.ChamplainBASEeConsult.com www.OTN.caReference: Keely, E., Williams, R., Epstein, G., Afkham, A., & Liddy, C. (2018). Specialist Perspectives on Ontario Electronic Consultation Services.

Telemedicine and e-Health. 

Contact: Dr. Erin Keely, ekeely@toh.ca

Timely Care, BetterCommunication

Exploring specialist perspectiveson Ontario eConsult services

eConsult results inimprovedcommunication withproviders

eConsult is a feasibleway to improve access tospecialists care

93%

88%

Provides innovativepatient care

Specialists have commentedthat participation ineConsult prompts them tostay up to date with theircases and have called theservice "fun and rewarding"

This modality of health caredelivery is likely more cost-effective by decreasing traveltime and time away fromwork for patients...

Reduces wait times

Improves specialistcommunicationwith primary careproviders

Specialists were motivated to useeConsult because it...

85%

Specialists agreed...An excellent service overall. Iunderstand how tough it canbe as a PCP to deal with [...]timeliness of consults or eventhe need for a consult. Thisfills that gap.

Electronic consultations (eConsults) improve access to specialistadvice for patients by facilitating electronic communication between

providers (physicians and nurse practitioners) and specialists

51%they were appropriatelycompensated foranswering eConsults

Most specialists agreed that eConsult is feasible, results in improved communicationbetween providers, and can be integrated into their clinical workflow without difficulty.

The purpose of this study was to explore specialists’ perspectives about eConsultand their experiences with the services. 175 specialists across Ontario, who hadcompleted at least one eConsult on either the OTN or BASE™ service, completed a34-item web questionnaire in 2017.

There was a 66% response rate from specialists on BASE™ and a 47% responserate from specialists on OTN. 114 specialists on the BASE™ platform, representing44 specialty groups, and 61 specialists on the OTN platform, representing 26specialty groups, responded.

175 specialists in Ontario usingthe Champlain BASE™(Building Access to Specialiststhrough eConsultation) eConsultand Ontario TelemedicineNetwork (OTN) services weresurveyed in 2017 about theirexperience with eConsult