timely care, better s tre n gthe n in g 30 loc al com m u ...€¦ · y e ar s s tre n gthe n in g...

30 YEARS STRENGTHENING LOCAL COMMUNITIES eConsults are an effective way to provide continued education for providers www.ChamplainBASEeConsult.com www.OTN.ca Reference: Keely, E., Williams, R., Epstein, G., Afkham, A., & Liddy, C. (2018). Specialist Perspectives on Ontario Electronic Consultation Services. Telemedicine and e-Health. Contact: Dr. Erin Keely, [email protected] Timely Care, Better Communication Exploring specialist perspectives on Ontario eConsult services eConsult results in improved communication with providers eConsult is a feasible way to improve access to specialists care 93% 88% Provides innovative patient care Specialists have commented that participation in eConsult prompts them to stay up to date with their cases and have called the service "fun and rewarding" This modality of health care delivery is likely more cost- effective by decreasing travel time and time away from work for patients... Reduces wait times Improves specialist communication with primary care providers Specialists were motivated to use eConsult because it... 85% Specialists agreed... An excellent service overall. I understand how tough it can be as a PCP to deal with [...] timeliness of consults or even the need for a consult. This fills that gap. Electronic consultations (eConsults) improve access to specialist advice for patients by facilitating electronic communication between providers (physicians and nurse practitioners) and specialists 51% they were appropriately compensated for answering eConsults Most specialists agreed that eConsult is feasible, results in improved communication between providers, and can be integrated into their clinical workflow without difficulty. The purpose of this study was to explore specialists’ perspectives about eConsult and their experiences with the services. 175 specialists across Ontario, who had completed at least one eConsult on either the OTN or BASE™ service, completed a 34-item web questionnaire in 2017. There was a 66% response rate from specialists on BASE™ and a 47% response rate from specialists on OTN. 114 specialists on the BASE™ platform, representing 44 specialty groups, and 61 specialists on the OTN platform, representing 26 specialty groups, responded. 175 specialists in Ontario using the Champlain BASE™ (Building Access to Specialists through eConsultation) eConsult and Ontario Telemedicine Network (OTN) services were surveyed in 2017 about their experience with eConsult

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YEARS

STRENGTHENINGLOCALCOMMUNITIES

eConsults are aneffective way to providecontinued education forproviders

www.ChamplainBASEeConsult.com www.OTN.caReference: Keely, E., Williams, R., Epstein, G., Afkham, A., & Liddy, C. (2018). Specialist Perspectives on Ontario Electronic Consultation Services.

Telemedicine and e-Health.

Contact: Dr. Erin Keely, [email protected]

Timely Care, BetterCommunication

Exploring specialist perspectiveson Ontario eConsult services

eConsult results inimprovedcommunication withproviders

eConsult is a feasibleway to improve access tospecialists care

93%

88%

Provides innovativepatient care

Specialists have commentedthat participation ineConsult prompts them tostay up to date with theircases and have called theservice "fun and rewarding"

This modality of health caredelivery is likely more cost-effective by decreasing traveltime and time away fromwork for patients...

Reduces wait times

Improves specialistcommunicationwith primary careproviders

Specialists were motivated to useeConsult because it...

85%

Specialists agreed...An excellent service overall. Iunderstand how tough it canbe as a PCP to deal with [...]timeliness of consults or eventhe need for a consult. Thisfills that gap.

Electronic consultations (eConsults) improve access to specialistadvice for patients by facilitating electronic communication between

providers (physicians and nurse practitioners) and specialists

51%they were appropriatelycompensated foranswering eConsults

Most specialists agreed that eConsult is feasible, results in improved communicationbetween providers, and can be integrated into their clinical workflow without difficulty.

The purpose of this study was to explore specialists’ perspectives about eConsultand their experiences with the services. 175 specialists across Ontario, who hadcompleted at least one eConsult on either the OTN or BASE™ service, completed a34-item web questionnaire in 2017.

There was a 66% response rate from specialists on BASE™ and a 47% responserate from specialists on OTN. 114 specialists on the BASE™ platform, representing44 specialty groups, and 61 specialists on the OTN platform, representing 26specialty groups, responded.

175 specialists in Ontario usingthe Champlain BASE™(Building Access to Specialiststhrough eConsultation) eConsultand Ontario TelemedicineNetwork (OTN) services weresurveyed in 2017 about theirexperience with eConsult

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