thriving & leading in change

SWITCH ON

@NICKWECREATE

BRENT COUNCILSEP 2012

THRIVING IN CHANGE

NICK JANKEL, WECREATE & GLOBAL LEADERS ACADEMY

wecreate worldwideis a consultancy focused on social & sustainable innovation, enterprise & service designGLOBAL LEADERS ACADEMYis an ethical leadership development and coaching network

INTENTIONSERVE YOU AS BEST I CAN WITH INSIGHTS I HAVE COLLECTED IN THE SPIRIT OF MUTUAL RESPECT & LEARNING

social theoryphilosophy

strategy

futurology

creativity

neuroscience

anthropology

psychology

evolutionary biology

complexity sciencehistory

narrativeinnovation

co-operation

business model innovation

conflict mediation

cybernetics

literature

improvisation

coaching

motivation science

game theory

biomimicry

networks

peer-to-peer models

userexperience

designthinking

empowerment

jurisprudence

measurement

theory of sciencestorytelling

org behaviour

WHO WE WORK WITH

WHO WE WORK WITH

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WHERE WE HAVE DONE IT

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INTHE LAST24HOURS

1BILLION CONTENT PIECES ADDED TO FACEBOOK

70,000HOURSYOUTUBE VIDEOS UPLOADED

400MILLIONSKYPE CALLS

86,000NEW LINKEDIN MEMBERS

16BILLIONSMS MESSAGES SENT

AS WE SPEAK

6BILLIONMOBILE SUBS

1BILLIONBROADBAND MOBILE SUBS

FACEBOOK USERS

1BILLION

200 MILLIONFACEBOOK USERS IN 2011

600BILLION MINUTES PER MONTH SPENT ON FACEBOOK

600MILLION MINUTES IN ALL THE MOVIES THAT HAVE EVER BEEN MADE

500+MILLIONTWITTER USERS

600MILLIONTWEETS PER DAY

18MILLIONFOLLOWERS OF LADY GAGA

30 MILLION FOLLOWERS

NO.1 #TAG...OF 2011

#EGYPT

5 YEARS AGO

NODEMOCRACY IN EGYPT (OR TUNISIA)

NOBODYHAD HEARD OF QUANTITATIVE EASING (OR LEHMAN BROTHERS)

HOUSEPRICES AT THEIR GLOBAL ZENITH

KODAKWAS A BYWORD FOR PHOTOGRAPHY

INSTAGRAMWAS NOT EVEN A DREAM

NEVERBEEN A BLACK PRESIDENT (AND MANY THOUGHT THERE WOULD NEVER BE ONE)

NOBODYHAD EVER USED AN IPAD (AND VERY FEW TWITTER)

CHANGE IS THE ONLY CONSTANT

THRIVEIN CHANGE?

BECAUSE OF CHANGE?

LEADOUR SELF, OUR PEERS, OUR ORGS, THE SYSTEM

INTO, THROUGH AND OUT OF CHANGE?

DISTINCTMANAGE: CONTROL, HANDLE, TOLERATE

LEAD: ENGAGE, EMPOWER, ENABLE

“We were all born leaders; that is, until we were sent to school and taught to be managed and to manage.”

DEE HOCK, FOUNDER & CEO, VISA

CHANGEWHAT IS IT?HOW DOES IT EFFECT US?CAN WE USE IT FOR GOOD?WHAT IS THE APPROPRIATE ROLE FOR LEADERS WITHIN IT?

HOW DOES THIS TOPIC CONNECT WITH YOUR PURPOSE & AMBITIONS?

CHANGE IS CHANGING

FAST, DISCONTINUOUS, PUNCTUATED, ACCELERATING, PATCHY

NETWORKS DECENTRALISED POWER, PEER-TO-PEER COMMUNICATION, RAPID FLOWS OF INFORMATION, GLOBAL CONNECTIONS

THE WORLD WILL NEVER GO BACK TO HOW IT WAS

TRIBES HUNTER-

GATHERER HIERARCHIES /

BUREAUCRACIES

MARKETS

NETWORKS

CHANGEIS BUILT INTO EVERY LEVEL OF THE UNIVERSE

FROMELECTRONS IN EVERY ATOM...

TO EVOLUTION OF SPECIES & GALAXIES

CHANGEIS THE PREREQUISITE FOR ALL LIFE & ALL CREATIVITY

IS STASIS (EQUILIBRIUM)

DEATHHEALTHY COMPLEX SYSTEMS ARE ADAPTIVE, IN ‘DYNAMIC NON-EQUILIBRIUM’

EDGE OF

CHAOS

ORDER

DISORDER

AMBIGUITYUNCERTAINTYUNPREDICTABILITY

EDGE

EDGEOF CHAOS IS WHERE NEW IDEAS IN NATURE & CULTURE ARE BORN

INNOVATIONHAPPENS FASTEST IN LOCATIONS WHERE CHANGE IS THE NORM

FERTILEMEDICI FLORENCE vs. PAPAL ROMEDEMOCRATIC ENGLAND VS. TSARIST RUSSIASILICON VALLEY vs. SAUDI ARABIAINNOCENTIVE vs. OXFORD UNIVERSITY CLASSICS DEPT.

© Wecreate 2012

BREAKTHROUGH

SWITCHED ON LEADERSHIPBREAKTHROUGH INNOVATION

CHAOS

BREAKTHROUGH

PREFERRED ORDERCURRENT ORDER

© Wecreate 2012

BREAKTHROUGH

SWITCHED ON LEADERSHIPBREAKTHROUGH INNOVATION

THE EXTENT OF THE BREAKTHROUGH

DEPENDS ON HOW DEEP WE ARE WILLING TO GO INTO WHAT IS

POSSIBLE

BREAKTHROUGH

© Wecreate 2012

BREAKTHROUGH

SWITCHED ON LEADERSHIPBREAKTHROUGH INNOVATION

BREAKTHROUGH

Breakthrough Opportunity

© wecreate 2012

Breakthrough Proposition

Problem

What is the problem, in human terms?

Proposition

What is the current proposition that results inthis probelm?

Assumptions

What do we have to believe to generateand validate this proposition?

Breakthrough Insight

What kind of headline ideas couldseize this opportunity?

What proposition emerges from thisinsight?

What is a more insightful, future-positivebelief?

BREAKTHROUGH

58THE BREAKTHROUGH SWITCH

What is the current proposition that results in this problem?

IN 1983, ONLY THOSE WHO

COULD USE A COMMAND LINE

COULD USE A COMPUTER

Breakthrough Opportunity

© wecreate 2012

Breakthrough Proposition

Problem

What is the problem, in human terms?

Proposition

What is the current proposition [product offer, business model, org process] that leads to this problem?

Assumptions

What do we have to believe to generate and validate this proposition?

Breakthrough Insight

What kind of headline ideas could seize this opportunity?

What proposition maximises accessibility, usability and enjoyability?

What is a more powerful, liberating and abundant view ofhuman nature /life?

BREAKTHROUGH

We design and sell computers as productivity maximers - they help businesses win.

Everyday people are not benefiting from the power of computers.

Productivity is the goal of life. Technology helps create more productivity by increasing

our efficiency as cogs in the business machine (growing profits, GDP etc.)

We design and sell ‘computers’ as creativity maximisers - they help people thrive.

Think different with a Mac... (and its ecosystem)

Creativity is the goal of life. Technology can help liberate us, empower us and inspire us to

design, innovate and collaborate

PERSONAL COMPUTING

THE WORLD’S LARGEST

COMPANY 28 YEARS LATER

DO MOST OF US FIND CHANGE, CHAOS & INNOVATION SO CHALLENGING?

WHY

ABHORS A VACUUM

NATURE

HUMANSABHOR A VACUUM OF MEANING

PATTERNSBRAIN DRIVEN BY DOPAMINE TO FIND THEM EVERYWHERE

FORAGE, FEED,

FORNICATE

FIGHT, FLIGHT, FREEZE

WIREDTO SURVIVE AT ALL COSTS

SURVIVAL LEADERSHIP

Coercion

Closed heartFearful / judgmental

Closed mindAssume solutions

OFF

OFF

OFF

=

Closed handFist / palm off

=REACTRETREATREPEAT

WIREDTO SURVIVE AT ALL COSTS

TO THRIVE TOO

OPENSTAY OPEN IN FACE OF FEAR, UNCERTAINTY, CRITICISM, BEING SIDE-TRACKED

SWITCHED ON LEADERSHIP

Coercion

Open mindedChallenge assumptions, seek possibility, learn at edges

Open handedCreate, build, hold space, soothe

ON

ON

ON

=

Open heartedIntuitive, trusting, connected

= CREATECOLLABORATE

© wecreate 2012

CONTRIBUTE

Breakthrough Opportunity

© wecreate 2012

Breakthrough Proposition

Problem

What is the problem, in human terms?

Proposition

What is the current proposition [product offer, business model, org process] that leads to this problem?

Assumptions

What do we have to believe to generate and validate this proposition?

Breakthrough Insight

What kind of headline ideas could seize this opportunity?

What proposition maximises accessibility, usability and enjoyability?

What is a more powerful, liberating and abundant view ofhuman nature /life?

BREAKTHROUGH

SWITCHED ON INNOVATION

LEADERSHIPOF HAND, HEAD & HEART

RESILIENCEIN THE FACE OF INEVITABLE CHAOS

EMBRACEINEVITABLE CHAOS TO FIND & SEIZE OPPORTUNITIES FOR IMPACT

THRIVENOT DESPITE OUR CHALLENGES, BUT BECAUSE OF THEM

ORGS

WIRED TO RESIST CREATIVITY IN FAVOUR OF EFFICIENCY

DESIGNED FOR CONTROL IN STABLE & PREDICTABLE ENVIRONMENTS

WORLDCHANGES

WE HAVE TO CHANGE WITH IT

SWITCH ONPURPOSEFULLY REWIRE OURSELVES & OUR ORGS TO STAY OPEN TO POSSIBILITIES WITHIN THE CHALLENGES OF CHANGE

“Chaos’ is a frightening word, but you will have to get used to it if you desire or hold leadership positions in today’s organizations... stability is no longer the prevalent condition of our age. All that seems simple and comforting is certain to give way to complex and nerve-wracking substitutes... It won’t be easy. Decades of deeply ingrained procedures, traditions, attitudes, and cultural biases about managing change must be jettisoned. In their place, new perspectives and frameworks must be embraced.”

DARYL R. CONNOR, LEADING AT THE EDGE OF CHAOS

LEARNING TO LOVE THE LIMBO

SEEING CLARITY IN CHAOS

METABOLISING CHALLENGES INTO

CREATIVITY

LETTING GO OF OLD PATTERNS

GREAT MYTHINNOVATION IS ABOUT “GETTING” NEW IDEAS / CONCEPTS

“It turns out that the ability to stop oneself from thinking something is central to creativity.”

SCIENTIFIC AMERICAN

GREAT TRUTHINNOVATION IS ABOUT LETTING GO OF THE OLD WAYS (IDEAS, ASSUMPTIONS, BEHAVIOURS) THAT BLOCK INNATE CREATIVITY & COLLABORATION

ALLLOWINGNEW IDEAS INHERENTLY BORN FROM CHANGE TO FLOW

ALREADYIN YOUR OWN MIND, YOUR TEAMS & IN THE NETWORK

“Let go of all your assumptions and the world will make perfect sense.”

CHUANG TZU

SURFINGTHE EDGE OF CHAOS

“Creativity is at the edge of chaos.”

ROBERT BILDER, TENNENBAUM CENTER FOR THE BIOLOGY OF CREATIVITY

CHOICE IS TO RIDE THE WAVE OR BE

SUNK BY IT

“The key to success is figuring out where is the edge? And how do I stay the right distance from the edge?”

RAY DALIO, FOUNDER, BRIDGEWATER (LARGEST AND MOST SUCCESSFUL HEDGE FUND IN THE WORLD)

FALLINGIS INEVITABLE ON THE EDGE

OFTEN IT HURTS SO MUCH WE DON’T WANT TO GET UP AND TRY AGAIN

COACHINGIS KEY TO LEARNING (FROM EACH FALL) AND AVOIDING FALLS OTHERS HAVE LEARNT FROM

STAYING OPEN / COACHABLE

“Come to the edge, he said. They said: We are afraid. Come to the edge, he said. They came. He pushed them and they flew. “

GUILLAUME APOLLINAIRE

The pioneering creative leadership

& collaboration coaching

programme

Change is the fuel for all creativity.

The edge of chaos is the best (only?) place we can truly thrive.

Together, everything is possible.

FORWARDTOGETHER

“The important thing is this: to be able at any moment to sacrifice what we are for what we could become.” CHARLES DUBOIS

SIGN UPINSIGHTS, IDEAS, OPEN COURSES ETC

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