thriving & leading in change
Post on 19-Oct-2014
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DESCRIPTION
For Brent Council Senior Managers Conference: How to live through, embrace and thrive in change, leading and innovating at the edge of chaos.TRANSCRIPT
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SWITCH ON
@NICKWECREATE
BRENT COUNCILSEP 2012
THRIVING IN CHANGE
NICK JANKEL, WECREATE & GLOBAL LEADERS ACADEMY
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wecreate worldwideis a consultancy focused on social & sustainable innovation, enterprise & service designGLOBAL LEADERS ACADEMYis an ethical leadership development and coaching network
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INTENTIONSERVE YOU AS BEST I CAN WITH INSIGHTS I HAVE COLLECTED IN THE SPIRIT OF MUTUAL RESPECT & LEARNING
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social theoryphilosophy
strategy
futurology
creativity
neuroscience
anthropology
psychology
evolutionary biology
complexity sciencehistory
narrativeinnovation
co-operation
business model innovation
conflict mediation
cybernetics
literature
improvisation
coaching
motivation science
game theory
biomimicry
networks
peer-to-peer models
userexperience
designthinking
empowerment
jurisprudence
measurement
theory of sciencestorytelling
org behaviour
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WHO WE WORK WITH
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WHO WE WORK WITH
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WHERE WE HAVE DONE IT
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INTHE LAST24HOURS
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1BILLION CONTENT PIECES ADDED TO FACEBOOK
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70,000HOURSYOUTUBE VIDEOS UPLOADED
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400MILLIONSKYPE CALLS
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86,000NEW LINKEDIN MEMBERS
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16BILLIONSMS MESSAGES SENT
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AS WE SPEAK
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6BILLIONMOBILE SUBS
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1BILLIONBROADBAND MOBILE SUBS
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FACEBOOK USERS
1BILLION
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200 MILLIONFACEBOOK USERS IN 2011
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600BILLION MINUTES PER MONTH SPENT ON FACEBOOK
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600MILLION MINUTES IN ALL THE MOVIES THAT HAVE EVER BEEN MADE
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500+MILLIONTWITTER USERS
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600MILLIONTWEETS PER DAY
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18MILLIONFOLLOWERS OF LADY GAGA
30 MILLION FOLLOWERS
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NO.1 #TAG...OF 2011
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#EGYPT
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5 YEARS AGO
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NODEMOCRACY IN EGYPT (OR TUNISIA)
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NOBODYHAD HEARD OF QUANTITATIVE EASING (OR LEHMAN BROTHERS)
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HOUSEPRICES AT THEIR GLOBAL ZENITH
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KODAKWAS A BYWORD FOR PHOTOGRAPHY
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INSTAGRAMWAS NOT EVEN A DREAM
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NEVERBEEN A BLACK PRESIDENT (AND MANY THOUGHT THERE WOULD NEVER BE ONE)
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NOBODYHAD EVER USED AN IPAD (AND VERY FEW TWITTER)
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CHANGE IS THE ONLY CONSTANT
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THRIVEIN CHANGE?
BECAUSE OF CHANGE?
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LEADOUR SELF, OUR PEERS, OUR ORGS, THE SYSTEM
INTO, THROUGH AND OUT OF CHANGE?
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DISTINCTMANAGE: CONTROL, HANDLE, TOLERATE
LEAD: ENGAGE, EMPOWER, ENABLE
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“We were all born leaders; that is, until we were sent to school and taught to be managed and to manage.”
DEE HOCK, FOUNDER & CEO, VISA
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CHANGEWHAT IS IT?HOW DOES IT EFFECT US?CAN WE USE IT FOR GOOD?WHAT IS THE APPROPRIATE ROLE FOR LEADERS WITHIN IT?
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HOW DOES THIS TOPIC CONNECT WITH YOUR PURPOSE & AMBITIONS?
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CHANGE IS CHANGING
FAST, DISCONTINUOUS, PUNCTUATED, ACCELERATING, PATCHY
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NETWORKS DECENTRALISED POWER, PEER-TO-PEER COMMUNICATION, RAPID FLOWS OF INFORMATION, GLOBAL CONNECTIONS
THE WORLD WILL NEVER GO BACK TO HOW IT WAS
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TRIBES HUNTER-
GATHERER HIERARCHIES /
BUREAUCRACIES
MARKETS
NETWORKS
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CHANGEIS BUILT INTO EVERY LEVEL OF THE UNIVERSE
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FROMELECTRONS IN EVERY ATOM...
TO EVOLUTION OF SPECIES & GALAXIES
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CHANGEIS THE PREREQUISITE FOR ALL LIFE & ALL CREATIVITY
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IS STASIS (EQUILIBRIUM)
DEATHHEALTHY COMPLEX SYSTEMS ARE ADAPTIVE, IN ‘DYNAMIC NON-EQUILIBRIUM’
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EDGE OF
CHAOS
ORDER
DISORDER
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AMBIGUITYUNCERTAINTYUNPREDICTABILITY
EDGE
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EDGEOF CHAOS IS WHERE NEW IDEAS IN NATURE & CULTURE ARE BORN
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INNOVATIONHAPPENS FASTEST IN LOCATIONS WHERE CHANGE IS THE NORM
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FERTILEMEDICI FLORENCE vs. PAPAL ROMEDEMOCRATIC ENGLAND VS. TSARIST RUSSIASILICON VALLEY vs. SAUDI ARABIAINNOCENTIVE vs. OXFORD UNIVERSITY CLASSICS DEPT.
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© Wecreate 2012
BREAKTHROUGH
SWITCHED ON LEADERSHIPBREAKTHROUGH INNOVATION
CHAOS
BREAKTHROUGH
PREFERRED ORDERCURRENT ORDER
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© Wecreate 2012
BREAKTHROUGH
SWITCHED ON LEADERSHIPBREAKTHROUGH INNOVATION
THE EXTENT OF THE BREAKTHROUGH
DEPENDS ON HOW DEEP WE ARE WILLING TO GO INTO WHAT IS
POSSIBLE
BREAKTHROUGH
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© Wecreate 2012
BREAKTHROUGH
SWITCHED ON LEADERSHIPBREAKTHROUGH INNOVATION
BREAKTHROUGH
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Breakthrough Opportunity
© wecreate 2012
Breakthrough Proposition
Problem
What is the problem, in human terms?
Proposition
What is the current proposition that results inthis probelm?
Assumptions
What do we have to believe to generateand validate this proposition?
Breakthrough Insight
What kind of headline ideas couldseize this opportunity?
What proposition emerges from thisinsight?
What is a more insightful, future-positivebelief?
BREAKTHROUGH
58THE BREAKTHROUGH SWITCH
What is the current proposition that results in this problem?
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IN 1983, ONLY THOSE WHO
COULD USE A COMMAND LINE
COULD USE A COMPUTER
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Breakthrough Opportunity
© wecreate 2012
Breakthrough Proposition
Problem
What is the problem, in human terms?
Proposition
What is the current proposition [product offer, business model, org process] that leads to this problem?
Assumptions
What do we have to believe to generate and validate this proposition?
Breakthrough Insight
What kind of headline ideas could seize this opportunity?
What proposition maximises accessibility, usability and enjoyability?
What is a more powerful, liberating and abundant view ofhuman nature /life?
BREAKTHROUGH
We design and sell computers as productivity maximers - they help businesses win.
Everyday people are not benefiting from the power of computers.
Productivity is the goal of life. Technology helps create more productivity by increasing
our efficiency as cogs in the business machine (growing profits, GDP etc.)
We design and sell ‘computers’ as creativity maximisers - they help people thrive.
Think different with a Mac... (and its ecosystem)
Creativity is the goal of life. Technology can help liberate us, empower us and inspire us to
design, innovate and collaborate
PERSONAL COMPUTING
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THE WORLD’S LARGEST
COMPANY 28 YEARS LATER
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DO MOST OF US FIND CHANGE, CHAOS & INNOVATION SO CHALLENGING?
WHY
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ABHORS A VACUUM
NATURE
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HUMANSABHOR A VACUUM OF MEANING
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PATTERNSBRAIN DRIVEN BY DOPAMINE TO FIND THEM EVERYWHERE
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FORAGE, FEED,
FORNICATE
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FIGHT, FLIGHT, FREEZE
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WIREDTO SURVIVE AT ALL COSTS
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SURVIVAL LEADERSHIP
Coercion
Closed heartFearful / judgmental
Closed mindAssume solutions
OFF
OFF
OFF
=
Closed handFist / palm off
=REACTRETREATREPEAT
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WIREDTO SURVIVE AT ALL COSTS
TO THRIVE TOO
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OPENSTAY OPEN IN FACE OF FEAR, UNCERTAINTY, CRITICISM, BEING SIDE-TRACKED
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SWITCHED ON LEADERSHIP
Coercion
Open mindedChallenge assumptions, seek possibility, learn at edges
Open handedCreate, build, hold space, soothe
ON
ON
ON
=
Open heartedIntuitive, trusting, connected
= CREATECOLLABORATE
© wecreate 2012
CONTRIBUTE
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Breakthrough Opportunity
© wecreate 2012
Breakthrough Proposition
Problem
What is the problem, in human terms?
Proposition
What is the current proposition [product offer, business model, org process] that leads to this problem?
Assumptions
What do we have to believe to generate and validate this proposition?
Breakthrough Insight
What kind of headline ideas could seize this opportunity?
What proposition maximises accessibility, usability and enjoyability?
What is a more powerful, liberating and abundant view ofhuman nature /life?
BREAKTHROUGH
SWITCHED ON INNOVATION
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LEADERSHIPOF HAND, HEAD & HEART
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RESILIENCEIN THE FACE OF INEVITABLE CHAOS
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EMBRACEINEVITABLE CHAOS TO FIND & SEIZE OPPORTUNITIES FOR IMPACT
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THRIVENOT DESPITE OUR CHALLENGES, BUT BECAUSE OF THEM
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ORGS
WIRED TO RESIST CREATIVITY IN FAVOUR OF EFFICIENCY
DESIGNED FOR CONTROL IN STABLE & PREDICTABLE ENVIRONMENTS
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WORLDCHANGES
WE HAVE TO CHANGE WITH IT
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SWITCH ONPURPOSEFULLY REWIRE OURSELVES & OUR ORGS TO STAY OPEN TO POSSIBILITIES WITHIN THE CHALLENGES OF CHANGE
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“Chaos’ is a frightening word, but you will have to get used to it if you desire or hold leadership positions in today’s organizations... stability is no longer the prevalent condition of our age. All that seems simple and comforting is certain to give way to complex and nerve-wracking substitutes... It won’t be easy. Decades of deeply ingrained procedures, traditions, attitudes, and cultural biases about managing change must be jettisoned. In their place, new perspectives and frameworks must be embraced.”
DARYL R. CONNOR, LEADING AT THE EDGE OF CHAOS
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LEARNING TO LOVE THE LIMBO
SEEING CLARITY IN CHAOS
METABOLISING CHALLENGES INTO
CREATIVITY
LETTING GO OF OLD PATTERNS
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GREAT MYTHINNOVATION IS ABOUT “GETTING” NEW IDEAS / CONCEPTS
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“It turns out that the ability to stop oneself from thinking something is central to creativity.”
SCIENTIFIC AMERICAN
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GREAT TRUTHINNOVATION IS ABOUT LETTING GO OF THE OLD WAYS (IDEAS, ASSUMPTIONS, BEHAVIOURS) THAT BLOCK INNATE CREATIVITY & COLLABORATION
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ALLLOWINGNEW IDEAS INHERENTLY BORN FROM CHANGE TO FLOW
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ALREADYIN YOUR OWN MIND, YOUR TEAMS & IN THE NETWORK
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“Let go of all your assumptions and the world will make perfect sense.”
CHUANG TZU
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SURFINGTHE EDGE OF CHAOS
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“Creativity is at the edge of chaos.”
ROBERT BILDER, TENNENBAUM CENTER FOR THE BIOLOGY OF CREATIVITY
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CHOICE IS TO RIDE THE WAVE OR BE
SUNK BY IT
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“The key to success is figuring out where is the edge? And how do I stay the right distance from the edge?”
RAY DALIO, FOUNDER, BRIDGEWATER (LARGEST AND MOST SUCCESSFUL HEDGE FUND IN THE WORLD)
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FALLINGIS INEVITABLE ON THE EDGE
OFTEN IT HURTS SO MUCH WE DON’T WANT TO GET UP AND TRY AGAIN
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COACHINGIS KEY TO LEARNING (FROM EACH FALL) AND AVOIDING FALLS OTHERS HAVE LEARNT FROM
STAYING OPEN / COACHABLE
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“Come to the edge, he said. They said: We are afraid. Come to the edge, he said. They came. He pushed them and they flew. “
GUILLAUME APOLLINAIRE
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The pioneering creative leadership
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Change is the fuel for all creativity.
The edge of chaos is the best (only?) place we can truly thrive.
Together, everything is possible.
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FORWARDTOGETHER
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“The important thing is this: to be able at any moment to sacrifice what we are for what we could become.” CHARLES DUBOIS
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SIGN UPINSIGHTS, IDEAS, OPEN COURSES ETC
STORYTELLING FOR LEADERS (NOV)
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