thriving in chaos

Shona.Brown@nelondon.nhs.uk

Thriving in Chaos

A model for personal leadership development in the 21st Century

Shona.Brown@nelondon.nhs.uk

What’s it all about?A bit about chaos theory and “so what”

for organisations and you as a leaderChange and Chinese symbolsA tool kit for thriving in chaosAn open invitation to share thoughts

and experiences

Shona.Brown@nelondon.nhs.uk

Warm-up for creative thinking! Choose a postcard

that best describes how you feel about your job

3, uninterrupted minutes of explanation to your partner

Swap-over

Shona.Brown@nelondon.nhs.uk

20th C to 21st C Science Capacity to analyse,

control, predict behaviour (20thC)

Messy, unpredictable, chaotic

A few simple rules Doing things right or

doing the right things?

Shona.Brown@nelondon.nhs.uk

Messy, chaotic“…most people feel lost in the

organisation of which they are a part. Managers are overwhelmed by too much information, too many rapid changes, and too many conflicting demands…”

Senge, Fifth Discipline

Shona.Brown@nelondon.nhs.uk

Messy, chaotic“… from an early age we are taught to break

apart problems, to fragment the world. This apparently makes complex tasks and subjects more manageable but we pay a hidden, enormous price. We can no longer see the consequences of our actions..we loose our intrinsic sense of connection to the larger whole..”

Senge, Fifth Discipline

Shona.Brown@nelondon.nhs.uk

Messy, chaotic“… core learning dilemma – we learn best

from experience, but we never directly experience the consequences of many of our most important decisions…”

Shona.Brown@nelondon.nhs.uk

Messy, chaotic“… when asked what they do for a living

most people describe the tasks they perform everyday, not the purpose of the greater enterprise in which they take part… most see themselves within a “system” over which they have little or no influence. They “do their job” put in their time and try to cope with forces outside their control…”

Shona.Brown@nelondon.nhs.uk

Messy, chaotic“…previously we focused great effort on

allowing people to do their jobs better.. We saw learning how to do the job better as the principle driver of quality…in this new era where information plays a greater and greater competitive role, the question becomes not “can I do this job better”, but “What should I do? What is the right thing to do”

Shona.Brown@nelondon.nhs.uk

What do you see?

OPPORTUNITYNOWHERE

Shona.Brown@nelondon.nhs.uk

OPPORTUNITYNO WHERE

Or

NOW HERE

Shona.Brown@nelondon.nhs.uk

Change

DANGER

HIDDEN OPPORTUNITY

Shona.Brown@nelondon.nhs.uk

DANGER

OPPORTUNITY

CHANGE

Shona.Brown@nelondon.nhs.uk

DANGER

FEAR

Shock - Denial

Anger“they”

“I”

Sadness

Acceptance

Humour

Reality

Plan for Monday

Go to hell $

Shona.Brown@nelondon.nhs.uk

OPPORTUNITY

“thriving”Stress Management

Self care

Priorities

Career Development

Challenge

Shona.Brown@nelondon.nhs.uk

Physiology of STRESS

Shona.Brown@nelondon.nhs.uk

Personal Leadership Development ModelVISION

What I want? Personal – family, money Professional

Ideal Job I like to do…

6 months left Obituary

Shona.Brown@nelondon.nhs.uk

Personal Leadership Development ModelRANGE OF OPPPORTUNITIES

Go to hell ££££ When to say “take this job and shove it” Plans for “thank you very much” Monday Skills

Have Need

Shona.Brown@nelondon.nhs.uk

JOB SUCCESSStakeholders

Who are they? Your boss

Make him/her successful Expectations 5 key goals

What & how Time management

Feedback

Shona.Brown@nelondon.nhs.uk

LEADERSHIP Self development

Continuous learning Reflection -“expose your soft underbelly safely” Self awareness/ Authenticity

Versatility Volunteer Take risks New skills

Communication 1 minute appearance Language

Shona.Brown@nelondon.nhs.uk

In short…. Be a thrive-or, not just a survivor…..