things to know about patient experience
Post on 26-May-2020
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T H I N G S T O
K N O W
A B O U T
P A T I E N T
E X P E R I E N C E
Patient Experience DefinedPatient experienceencompasses the range ofinteractions that patientshave with the health caresystem, including their carefrom health plans, and fromdoctors, nurses, and staff inhospitals, physician practices,and other health carefacilities.
Cultivating patients for life.Increased patient retentionand loyalty.Improved patient satisfaction.Proactive health education andawareness.Increased overall populationhealth.Higher ROI yield.Improved margins.
Benefits of Improving PatientExperience:
Use patient experience surveys toidentify where your hospital orclinic stand in the term of patientexperience.
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