the roundtable
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HumanResources
IT
Sales
Marketing
Production
Accounting
Engineers
Supply Chain
Monday, October 3, 2011
HumanResources
IT
Sales
Marketing
Production
Accounting
Engineers
Supply Chain
The Roundtable
Monday, October 3, 2011
What is ?
It is a discussion vehicle, driven by UnitedHealth Group employees.
Discussion is focused on opportunities where employees across functions can
collaborate to create opportunistic solutions while learning from executives
within the company.
The Roundtable
Monday, October 3, 2011
What is ? The Roundtable
Key Principles:
ENGAGE
EXPOSE
CREATE
Accelerate employee engagement inside UnitedHealth Group.
Expose employees to different aspects of the UnitedHealth Group business, allowing them to broaden their knowledge and add additional value to the company.
Provide employees a forum to generate innovative ideas outside normal business processes.
Monday, October 3, 2011
Brand PlatformThe Roundtable
Insight
Brand Platform
Brand Promise
Brand Pillars:Reasons to Believe
Brand Character
There is a group of relentlessly driven employees wanting more from their job.
Providing an experience for proactive employees to exercise their innovative ideas that can impact the business.
UnitedHealth Group invests in its true asset, its employees, by maximizing their contribution and accelerating their career progression.
Employees on the front
lines uncover true
insights.
Empowering employees
to accelerate in their career.
Building company
culture and ideas.
Educating employees
equals more productive employees.
Engage, Expose, Create
Monday, October 3, 2011
Executive LearningThe Roundtable
Educating employees
equals more productive employees.
Educational Pillars:
VISION
FINANCIAL
ENTERPRISE COLLABORATION
Understanding the future plans and aspirations of the company: Employees will gain a better understanding of the strategy behind product/service expansion and consumer engagement strategies for segmented targets under all touch-points (Care, Provider, Medications, Lifestyle).
Understanding Shareholder expectations and the different revenue streams for UnitedHealth Group: Employees will learn what products/services drive our business and will gain better insight on the roles of the consumers, employers, payers, and public sectors when marketing and driving bottom line.
Employees will learn how the different companies (OptumHealth, OptumRx, Optum Insights, UnitedHealthcare)!under UnitedHealth Group work together and how they can take advantage of these available resources.
Monday, October 3, 2011
Executive LearningThe Roundtable
Educational Pillars (Cont’d):
CROSS FUNCTIONAL OPERATION
IDEATION
Employees will learn how the different business sectors!within UnitedHealth Group collaborate and how different disciplines within each segment work as one.
Transferring learning into actionable ideas. The Roundtable provides a platform for employees from all parts of the company to digest and collaborate together. All ideas that are handed off from The Roundtable are then owned by UnitedHealth Group. “It’s amazing what you can accomplish when it doesn’t matter who gets the credit.” – Harry Truman
Monday, October 3, 2011
The Roundtable seeks future leaders that have a continuous passion to learn and have the ability and desire to look at the ‘big picture.’ A table member generally pursues goals because it is challenging and self-satisfying, not because it makes them a quick dollar. Be honest and ask yourself, am I intrinsically motivated? Am I always thinking with the mindset “yes and” versus “yes but?” Are you striving for an opportunity to explore being creative?
Go Getters
The Roundtable provides a platform to write instruction rather than take it. A table where manners are an after-thought as you get to color, scribble, and act (none are required), whatever method helps bring your idea to life.
The Roundtable will be a group of employees across the businesses of UnitedHealth Group that are self-nominated and then elected to participate. We will learn from executives both internal and external, and have the chance to directly apply what we are learning by working to create new products and ideas that will drive our business forward.
Target Market
Monday, October 3, 2011
Who Sits At The Table?
Tony Hsieh, Zappos CEO
Type X• Sit Back & Wait For Instruction
• Tend to be Extrinsically Motivated• There For The Paycheck
Source: Drive, by Daniel H. Pink
Type I• A Passion To Learn
• Pursue Goals• Tend to be Intrinsically Motivated
• Open to New Experiences
Monday, October 3, 2011
Critical ThinkingCreative Thinking
analyticconvergent
verticalprobability
focusedobjectiveverballinear
yes but
generativedivergent
lateralpossibility
diffusesubjectivevisualassociativeyes and
Monday, October 3, 2011
Critical Thinkinganalytic
convergentvertical
probabilityfocusedobjectiveverballinear
yes but
generativedivergent
lateralpossibility
diffusesubjectivevisualassociativeyes and
The Roundtable
Monday, October 3, 2011
Alarming NumbersProactive Engagement: Attract and Retain Talent
84% of employees plan to look for a new position in 2011, up 24% from last year. *
29% of employees are actively engaged in their jobs (they believe in the company and will likely stay), leaving 71% not-engaged or actively disengaged. **
* Survey by Manpower, “New Years Resolution: I quit!” - CNNMoney.com. Dec. 23, 2010** Gallup research study. “Employee engagement challenges in 2011.” Bizcommunity.com.
Monday, October 3, 2011
Measuring Success
Metrics:
WORK ENGAGEMENT
AFFECTIVE ORGANIZATIONAL COMMITMENT
MOTIVATIONAL SCALES
Categorized by vigor, absorption, and dedication.
Categorized by intrinsic, extrinsic, and pro-social.
* Measures have been consulted with professionals in top academic institutions.
The Roundtable
PSYCHOLOGICAL EMPOWERMENT INSTRUMENT
Monday, October 3, 2011
There’s a mismatch between what science knows and what business does.
- Dan Pink
Monday, October 3, 2011
Case StudiesVital Signs: Improvement opportunities
include process improvements and removing obstacles to performing work.
Monday, October 3, 2011
Google• 50% of new products/
services come from 20% time
• Engineers form “grouplets” of peers to work on and solve user issues
Monday, October 3, 2011
Google“...if you want innovation, it’s critical that people are able to work on ideas that are unapproved and generally thought to be stupid. The real value of 20% is not the time, but rather the “license” it gives to work on things that “aren’t important.”
- Paul Buchheit
Monday, October 3, 2011
Nobel Prize• Andre Geim and
Konstantin Novoselov won the 2010 Nobel Prize in Physics
• Created a substance that is one atom thick, yet 100 times stronger than steel
Monday, October 3, 2011
Nobel Prize• Their creation was conducted
under Geim labs 10% time called “Friday evening experiments.”
• These were projects that didn’t have funding but simply appealed to their curiosity.
Monday, October 3, 2011
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