the latest in learning trends: creating passionate and curious … … · presented by: robin r....

The Latest in Learning Trends: Creating Passionate and Curious Learners

Presented by: Robin R. Bowles Corporate Education Manager at eMDs

AGENDA

• Business benefits realized • Onboarding activities • Executive buy-in • Metrics • What our employees say about eMDs Engage • Engaging employees through gamification • Why Litmos?

Business Benefits • Our employees LOVE it and are more engaged

• Rapid deployment of new product and release education

• Leveraged technology for head count (salary & benefits)

• Less human resources needed to deliver timely education

• Automated assignment of compliance and job specific courses

• New employees love having availability of job specific training on Day 1

Onboarding

• Department specific learning paths for onboarding new employees

• Combination of our proprietary product content, Lynda.com content and Litmos proprietary content offers healthcare specific, skills based, job specific learning paths

Executive Buy In • Leveraged technology for head count

• One employee benefit that resolved these big challenges:

• Decreasing retention of talent

• Employee survey comments regarding professional development opportunities and career paths

• Inability to deliver and track standardized, consistent education quickly to our global workforce

Metrics

Metrics

Metrics

What Our Employees Say About eMDs Engage

• From one of our millennials, “I really wish that the LMS could have been in place before I made my decision to leave. Now that I’ve seen it, I might have chosen to stay.”

• From one of our employees currently attending college classes, “The courses available through Lynda.com have enabled me to make all A’s this semester. I view the content there after my instructor lecture and it helps me retain and apply the knowledge and skills I’m learning in school.”

• After any webinar or presentation, I get at least 5 emails asking, “Can you add this to eMDs Engage so it’s there any time I need it?”

• Managers are tying professional development to performance goals and negotiating these professional development plans with our employees.

Game On! • Quarterly awards are given, but the game changes each quarter! • In design phase for the……………………………….

GAME OF THRONES

Foundations of the Game • What are the traits and/or

strengths/weaknesses of each family/team • Should correspond to the type of educational

activity associated with that badge • After completing learning path, champion

receives something needed : A pile of Gold; Another LP completed: soldiers, food, more gold…. Another LP completed: Sword another LP: Dragon

Ultimately the CROWN and then ….

THE THRONE

Sales Team

Client Services

Product Design

Revenue Cycle

Management

Development QA

Marketing/Business Development

House 1

LP

Product knowledge

Skill Course

House Flag

Product knowledge

Skill Course

House Flag

+ = Alliance #1 gift of strength

House 2

LP

OR

OR

OR

+ + =

THE THRONE

Alliance #1 gift of Strength

Alliance #2 gift of

power

Alliance #3 gift of knowledge

Alliance #1 gift of Strength

Alliance #2 gift of

power

Alliance #3 gift of knowledge

Live Example

How We’ll Celebrate! • Big prize • Gathering to announce the

winner of the throne with costumes, food and some medieval games!

Why Did We Chose Litmos As Our Partner?

• Customer Service

• Pricing

• Features

• Ease of Use

• Healthcare Content Availability

Litmos Healthcare

Sophisticated Secure Robust

Award winning Learning Management Platform Attentive and responsive Sales & Client Care Over 500 courses available Customizable Affordable

Free Trial

Please contact: Robin Bowles

rbowles@emds.com

Thank You!

Join us in fall 2017 for our annual client conference – C3 in Las Vegas!