the latest in learning trends: creating passionate and curious … … · presented by: robin r....
TRANSCRIPT
The Latest in Learning Trends: Creating Passionate and Curious Learners
Presented by: Robin R. Bowles Corporate Education Manager at eMDs
AGENDA
• Business benefits realized • Onboarding activities • Executive buy-in • Metrics • What our employees say about eMDs Engage • Engaging employees through gamification • Why Litmos?
Business Benefits • Our employees LOVE it and are more engaged
• Rapid deployment of new product and release education
• Leveraged technology for head count (salary & benefits)
• Less human resources needed to deliver timely education
• Automated assignment of compliance and job specific courses
• New employees love having availability of job specific training on Day 1
Onboarding
• Department specific learning paths for onboarding new employees
• Combination of our proprietary product content, Lynda.com content and Litmos proprietary content offers healthcare specific, skills based, job specific learning paths
Executive Buy In • Leveraged technology for head count
• One employee benefit that resolved these big challenges:
• Decreasing retention of talent
• Employee survey comments regarding professional development opportunities and career paths
• Inability to deliver and track standardized, consistent education quickly to our global workforce
Metrics
Metrics
Metrics
What Our Employees Say About eMDs Engage
• From one of our millennials, “I really wish that the LMS could have been in place before I made my decision to leave. Now that I’ve seen it, I might have chosen to stay.”
• From one of our employees currently attending college classes, “The courses available through Lynda.com have enabled me to make all A’s this semester. I view the content there after my instructor lecture and it helps me retain and apply the knowledge and skills I’m learning in school.”
• After any webinar or presentation, I get at least 5 emails asking, “Can you add this to eMDs Engage so it’s there any time I need it?”
• Managers are tying professional development to performance goals and negotiating these professional development plans with our employees.
Game On! • Quarterly awards are given, but the game changes each quarter! • In design phase for the……………………………….
GAME OF THRONES
Foundations of the Game • What are the traits and/or
strengths/weaknesses of each family/team • Should correspond to the type of educational
activity associated with that badge • After completing learning path, champion
receives something needed : A pile of Gold; Another LP completed: soldiers, food, more gold…. Another LP completed: Sword another LP: Dragon
Ultimately the CROWN and then ….
THE THRONE
Sales Team
Client Services
Product Design
Revenue Cycle
Management
Development QA
Marketing/Business Development
House 1
LP
Product knowledge
Skill Course
House Flag
Product knowledge
Skill Course
House Flag
+ = Alliance #1 gift of strength
House 2
LP
OR
OR
OR
+ + =
THE THRONE
Alliance #1 gift of Strength
Alliance #2 gift of
power
Alliance #3 gift of knowledge
Alliance #1 gift of Strength
Alliance #2 gift of
power
Alliance #3 gift of knowledge
Live Example
How We’ll Celebrate! • Big prize • Gathering to announce the
winner of the throne with costumes, food and some medieval games!
Why Did We Chose Litmos As Our Partner?
• Customer Service
• Pricing
• Features
• Ease of Use
• Healthcare Content Availability
Litmos Healthcare
Sophisticated Secure Robust
Award winning Learning Management Platform Attentive and responsive Sales & Client Care Over 500 courses available Customizable Affordable
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Join us in fall 2017 for our annual client conference – C3 in Las Vegas!