the hiring, care and feeding of a social media manager

Post on 10-May-2015

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This presentation covers the 5 key questions when hiring a social media manager. How much should I pay them? What skillset am I looking for? What will they do on a day-to-day basis? What tools do they need to do their job? How do I measure if they are being effective? I cover those questions and more in this TACVB Conference presentation. To learn more about me

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@TomMartin

The Care and Feeding of a Social Media Manager

Hiring|don’t hire an INTERN!

Hiring|don’t hire an INTERN!

Hiring|hurdle

fluent  in  two  languagesdigitaltradi0onal

Hiring|hurdle cri0cal  thinking

Hiring|skillsetSocial  Media  Manager

unique  skill  set  requirementsstrategicanaly0calcrea0vepersuasiveproac0vegreat  presenteroutstanding  nego0atordeterminedfearless

Hiring|skillsetSocial  Media  Manager

unique  skill  set  requirementsstrategicanaly0calcrea0vepersuasiveproac0vegreat  presenteroutstanding  nego0atordeterminedfearless

storyteller

breadcrumb marketing

breadcrumb marketing

What’s a Storyteller Cost?

What’s a Storyteller Cost?

Growing Storytellers

Growing Storytellers

Growing Storytellers

Growing Storytellers

Intern

Partner with Colleges

Radio/Television/Film

Advertising

Social Media

Public Relations

Journalism

Day in the Life...

8a 10a noon 2p 4p 6p 8p 10p

Monitoring/Responding to Conversation

Publishing &

Seeding Content

Creating Content&

Analyze TrafficLunch

Scheduling Content #Chats &

Responding

Copyright  ©  2010  Converse  Digital,  LLC

Android iPhone4

Social Media tools - smartphone

Copyright  ©  2010  Converse  Digital,  LLC

Flip Kodak  Zi8 iPhone4

video  only video  &  photo video,  photo  &  audio

Social Media tools - video  capture

Copyright  ©  2010  Converse  Digital,  LLC

Social Media tools - video  capture

Copyright  ©  2010  Converse  Digital,  LLC

Social Media tools - ligh0ng  &  audio

Mobile  -­‐  Three  Point  Lighting  Kit Wireless  Lav  Mic

Social Media tools - soQware

Copyright  ©  2010  Converse  Digital,  LLC

ç

Social Media tools - soQware

Copyright  ©  2010  Converse  Digital,  LLC

Original  Shot   Retouched  Shot  -­‐  For  Blog

Social Media tools - soQware

Copyright  ©  2010  Converse  Digital,  LLC

Original  Shot  -­‐  From  Client Retouched  Shot  -­‐  For  Blog

Social Media tools - soQware

Copyright  ©  2010  Converse  Digital,  LLC

Measuring Success

Basic  MeasuresFansFollowersSite  VisitseNewsleVer  subscribersRSS  SubscribersBlog  Subscribers

Important  because  you  can’t  have  SALE  un0l  you’ve  established  SCALE

Measuring Success

Engagement@Replies  on  TwiVerComments  and  Likes  on  FacebookeMail  Opens/ClicksVideo  viewsTime  on  site  measurementsTime  viewed  on  videos

Engagement  is  about  quality  over  quan0ty

Measuring Success

Return  on  InvestmentAnecdotal  evidencePR  Value  (Blogger  coverage)Ad  Spend  Equivalent  (eyeballs)

Measures  that  tradi0onal  adver0sing  oriented  execu0ves  can  understand

www.ez.com/HireMe

504-383-4410 | Tom@ConverseDigital.com | HelpMyBrand.com

@TomMartinCopyright  ©  2010  Converse  Digital,  LLC

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