the future of learning

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Donald H Taylor's presentation slides from the CLC Conference, where he looked at the future of learning and how to avoid the training ghetto.

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The Future of Learning

Donald H TaylorChairman

Learning and Performance Institute

Question

What changes haveyou seen in L&D over

the past 5 years?

SlowChange

FastChange

SlowChange

FastChange

SlowChange

FastChange Org.

L&D

LearningLeadership

TrainingGhetto

ComfortableExtinction

UnacknowledgedProphets

SKILLS

Question

What are the critical skills for L&D today?

Tomorrow’s learning leader

Business

– Performance improvement– Analysis and strategy– Information interpretation– General business skills

Learning

– Resources– Delivery– Management– Collaborative learning

L&D’s own skills

• The LPI Capability Map– 12 months in development – Launched October 2012– 27 skills / 9 groups– 4 levels

• View and use online– bit.ly/LPICapMap

Category and skill 1 2 3 4

Analysis and Strategy

Assessment and Evaluation 78 91 119 78

Competency Management 94 103 86 66

Learning Strategy 36 100 108 136

Performance Analysis 55 132 112 90

Business Skills and Intelligence

Communication, Marketing and Relationship Management 73 74 107 95

Financial Management 77 80 110 68

Industry Awareness 50 131 103 95

Procurement 67 93 98 70

Collaborative Learning

Developing Collaborative Learning Skills 132 89 85 74

Supporting Communities of Practice (CoP) 112 108 77 72

Supporting Content Co-creation and Curation 106 79 92 74

Supporting Work Teams 52 114 146 130

Learning Delivery Management

Change Management 64 115 103 78

Project Management 41 71 150 142

Learning Information Management and Interpretation

Data Interpretation 71 99 112 37

Information Architecture 67 119 109 37

Learning Resources

Content Creation 26 104 272 190

Design 40 117 246 248

Live Delivery

Face-to-face Learning 30 71 239 398

Presentation Delivery 28 91 377 377

Virtual/Online Delivery 142 132 153 141

Managing the Learning Function

People Management and Development 49 106 81 158

Process Management and Improvement 74 66 101 119

Resource Management 42 71 98 122

Performance Improvement

Coaching 91 87 162 107

Mentoring 108 102 110 78

Performance Support 56 95 174 159

Category and skill 1 2 3 4

Analysis and Strategy

Assessment and Evaluation 78 91 119 78

Competency Management 94 103 86 66

Learning Strategy 36 100 108 136

Performance Analysis 55 132 112 90

Business Skills and Intelligence

Communication, Marketing and Relationship Management 73 74 107 95

Financial Management 77 80 110 68

Industry Awareness 50 131 103 95

Procurement 67 93 98 70

Collaborative Learning

Developing Collaborative Learning Skills 132 89 85 74

Supporting Communities of Practice (CoP) 112 108 77 72

Supporting Content Co-creation and Curation 106 79 92 74

Supporting Work Teams 52 114 146 130

Learning Delivery Management

Change Management 64 115 103 78

Project Management 41 71 150 142

Learning Information Management and Interpretation

Data Interpretation 71 99 112 37

Information Architecture 67 119 109 37

Learning Resources

Content Creation 26 104 272 190

Design 40 117 246 248

Live Delivery

Face-to-face Learning 30 71 239 398

Presentation Delivery 28 91 377 377

Virtual/Online Delivery 142 132 153 141

Managing the Learning Function

People Management and Development 49 106 81 158

Process Management and Improvement 74 66 101 119

Resource Management 42 71 98 122

Performance Improvement

Coaching 91 87 162 107

Mentoring 108 102 110 78

Performance Support 56 95 174 159

Category and skill 1 2 3 4

Analysis and Strategy

Assessment and Evaluation 78 91 119 78

Competency Management 94 103 86 66

Learning Strategy 36 100 108 136

Performance Analysis 55 132 112 90

Business Skills and Intelligence

Communication, Marketing and Relationship Management 73 74 107 95

Financial Management 77 80 110 68

Industry Awareness 50 131 103 95

Procurement 67 93 98 70

Collaborative Learning

Developing Collaborative Learning Skills 132 89 85 74

Supporting Communities of Practice (CoP) 112 108 77 72

Supporting Content Co-creation and Curation 106 79 92 74

Supporting Work Teams 52 114 146 130

Learning Delivery Management

Change Management 64 115 103 78

Project Management 41 71 150 142

Learning Information Management and Interpretation

Data Interpretation 71 99 112 37

Information Architecture 67 119 109 37

Learning Resources

Content Creation 26 104 272 190

Design 40 117 246 248

Live Delivery

Face-to-face Learning 30 71 239 398

Presentation Delivery 28 91 377 377

Virtual/Online Delivery 142 132 153 141

Managing the Learning Function

People Management and Development 49 106 81 158

Process Management and Improvement 74 66 101 119

Resource Management 42 71 98 122

Performance Improvement

Coaching 91 87 162 107

Mentoring 108 102 110 78

Performance Support 56 95 174 159

Category and skill 1 2 3 4

Analysis and Strategy

Assessment and Evaluation 78 91 119 78

Competency Management 94 103 86 66

Learning Strategy 36 100 108 136

Performance Analysis 55 132 112 90

Business Skills and Intelligence

Communication, Marketing and Relationship Management 73 74 107 95

Financial Management 77 80 110 68

Industry Awareness 50 131 103 95

Procurement 67 93 98 70

Collaborative Learning

Developing Collaborative Learning Skills 132 89 85 74

Supporting Communities of Practice (CoP) 112 108 77 72

Supporting Content Co-creation and Curation 106 79 92 74

Supporting Work Teams 52 114 146 130

Learning Delivery Management

Change Management 64 115 103 78

Project Management 41 71 150 142

Learning Information Management and Interpretation

Data Interpretation 71 99 112 37

Information Architecture 67 119 109 37

Learning Resources

Content Creation 26 104 272 190

Design 40 117 246 248

Live Delivery

Face-to-face Learning 30 71 239 398

Presentation Delivery 28 91 377 377

Virtual/Online Delivery 142 132 153 141

Managing the Learning Function

People Management and Development 49 106 81 158

Process Management and Improvement 74 66 101 119

Resource Management 42 71 98 122

Performance Improvement

Coaching 91 87 162 107

Mentoring 108 102 110 78

Performance Support 56 95 174 159

Category and skill 1 2 3 4

Analysis and Strategy

Assessment and Evaluation 78 91 119 78

Competency Management 94 103 86 66

Learning Strategy 36 100 108 136

Performance Analysis 55 132 112 90

Business Skills and Intelligence

Communication, Marketing and Relationship Management 73 74 107 95

Financial Management 77 80 110 68

Industry Awareness 50 131 103 95

Procurement 67 93 98 70

Collaborative Learning

Developing Collaborative Learning Skills 132 89 85 74

Supporting Communities of Practice (CoP) 112 108 77 72

Supporting Content Co-creation and Curation 106 79 92 74

Supporting Work Teams 52 114 146 130

Learning Delivery Management

Change Management 64 115 103 78

Project Management 41 71 150 142

Learning Information Management and Interpretation

Data Interpretation 71 99 112 37

Information Architecture 67 119 109 37

Learning Resources

Content Creation 26 104 272 190

Design 40 117 246 248

Live Delivery

Face-to-face Learning 30 71 239 398

Presentation Delivery 28 91 377 377

Virtual/Online Delivery 142 132 153 141

Managing the Learning Function

People Management and Development 49 106 81 158

Process Management and Improvement 74 66 101 119

Resource Management 42 71 98 122

Performance Improvement

Coaching 91 87 162 107

Mentoring 108 102 110 78

Performance Support 56 95 174 159

Category and skill 1 2 3 4

Analysis and Strategy

Assessment and Evaluation 78 91 119 78

Competency Management 94 103 86 66

Learning Strategy 36 100 108 136

Performance Analysis 55 132 112 90

Business Skills and Intelligence

Communication, Marketing and Relationship Management 73 74 107 95

Financial Management 77 80 110 68

Industry Awareness 50 131 103 95

Procurement 67 93 98 70

Collaborative Learning

Developing Collaborative Learning Skills 132 89 85 74

Supporting Communities of Practice (CoP) 112 108 77 72

Supporting Content Co-creation and Curation 106 79 92 74

Supporting Work Teams 52 114 146 130

Learning Delivery Management

Change Management 64 115 103 78

Project Management 41 71 150 142

Learning Information Management and Interpretation

Data Interpretation 71 99 112 37

Information Architecture 67 119 109 37

Learning Resources

Content Creation 26 104 272 190

Design 40 117 246 248

Live Delivery

Face-to-face Learning 30 71 239 398

Presentation Delivery 28 91 377 377

Virtual/Online Delivery 142 132 153 141

Managing the Learning Function

People Management and Development 49 106 81 158

Process Management and Improvement 74 66 101 119

Resource Management 42 71 98 122

Performance Improvement

Coaching 91 87 162 107

Mentoring 108 102 110 78

Performance Support 56 95 174 159

Category and skill 1 2 3 4

Analysis and Strategy

Assessment and Evaluation 78 91 119 78

Competency Management 94 103 86 66

Learning Strategy 36 100 108 136

Performance Analysis 55 132 112 90

Business Skills and Intelligence

Communication, Marketing and Relationship Management 73 74 107 95

Financial Management 77 80 110 68

Industry Awareness 50 131 103 95

Procurement 67 93 98 70

Collaborative Learning

Developing Collaborative Learning Skills 132 89 85 74

Supporting Communities of Practice (CoP) 112 108 77 72

Supporting Content Co-creation and Curation 106 79 92 74

Supporting Work Teams 52 114 146 130

Learning Delivery Management

Change Management 64 115 103 78

Project Management 41 71 150 142

Learning Information Management and Interpretation

Data Interpretation 71 99 112 37

Information Architecture 67 119 109 37

Learning Resources

Content Creation 26 104 272 190

Design 40 117 246 248

Live Delivery

Face-to-face Learning 30 71 239 398

Presentation Delivery 28 91 377 377

Virtual/Online Delivery 142 132 153 141

Managing the Learning Function

People Management and Development 49 106 81 158

Process Management and Improvement 74 66 101 119

Resource Management 42 71 98 122

Performance Improvement

Coaching 91 87 162 107

Mentoring 108 102 110 78

Performance Support 56 95 174 159

KNOWLEDGE

Question

Whom do you follow?

B

E

CA

F

G

D

H

I

J

B

E

CA

F

G

D

H

I

J

Cross – Informal

Jenn

ings

– 7

0:20

:10

Senge – The Learning Org.

Jarche - PKM

Moore – ActionMapping

Rossett – Performance and

Job Aids

Shepherd - Blended

Hart - Collaboration

Harrison – PerformanceConsulting

Mosher – Performance

Support

ATTITUDE

The Future of Learning

Donald H TaylorChairman

Learning and Performance Institute

Resources – people

• Jay Cross– http://www.jaycross.com/

• Harold Jarche– http://www.jarche.com

• Charles Jennings– http://www.duntroon.com

• Bob Mosher & Conrad Gottfredson– http://goodpractice.com/blog/the-five-moments-of-learning-need-video/

• Jane Hart– http://www.c4lpt.co.uk

Resources – people

• Nigel Harrison – Performance Consulting– http://performconsult.co.uk/

• Cathy Moore – Action Mapping– http://blog.cathy-moore.com/

• Clive Shepherd– http://clive-shepherd.blogspot.co.uk/

• Steve Wheeler– http://steve-wheeler.blogspot.co.uk/

• Allison Rossett– http://www.allisonrossett.com/

Resources – blogs and books

• Which blogs to read in learning and development?– http://donaldhtaylor.wordpress.com/2013/04/30/which-

blogs-to-read-in-learning-and-development/

• What books to read in learning and development?– http://donaldhtaylor.wordpress.com/2012/03/10/what-

books-to-read-in-learning-and-development/

Resources – places

• Learning and Performance Institute– www.learningandperformanceinstitute.com

• Capability Map– https://bitly.com/LPICapMap

• Learning and Skills Group– www.learningandskillsgroup.com

Resources – tools

• RSS Readers– Feedly– River of News app– Perfect RSS– Yahoo Pipes

• Twitter• Others

– http://c4lpt.co.uk/top100tools/

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