the evolution of gds ( global distribution system)
Post on 15-Apr-2017
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Once upon a *me, in 1950
in 1950
TTS
Photo source: h,p://cmedialab.org
When the internet was s*ll far away…
Travel agents used to book each flight by hand.
Photo source: h,p://www.everythingpanam.com
Imagine the workload!
And they had no other op*on.
Photo source: h,p://www.allposters.com
Customers, too, had no other op*on, but
the travel agencies.
Photo source: h,p://www.computerhistory.org/
Then, in 1953, IBM and American Airlines c r e a t ed a s em i -‐automated system, c a l l e d Cu s t ome r Reserva=ons Systems. Photo source: h,p://www.corbisimages.com
Amazing !
Photo source: h,p://www.thisismarilyn.com
considering there was no
Result?
Photo source: h,p://75.aircanada.com Photo source: h,p://www-‐03.ibm.com
Result?
All airlines got connected to this system.
Every day airlines would pay CRSs to be listed in
their database.
Photo source: h,p://news.bbc.co.uk
Travel agencies
would get commissions from airlines, depending on the amount of flights booked.
And then the fares became biased to par*cular airlines.
In short, everything got complicated.
Because of that, in 1980, the Airlines decided to create their own systems.
And these systems were the Global Distribu*on Systems (GDS).
=automated booking systems for individual airlines
What did this mean?
It meant that now the GDSs could calculate and get all offers for each airline.
Photo @ Jack Mitchell
The distribu*on channels facilitated a great deal the online search process.
What has changed since then?
PreYy much.
Nowadays there are three major GDSs:
Amadeus, Sabre and Travelport (Apollo, Galileo and Worldspan) �
Booking complex trips is no longer an issue.
With GDSs covering everything, from airline *ckets, to car rentals, to hotel rooms and more…
Mobility on the GDS is now also available.
Applica*ons like Travelport Mobile Agent make it possible.
Travelportmobileagent.,s.com
As you may see, GDS remains a hero in this whole story.
That is, GDS remains the main distribu*on channel to connect
airlines and travel agents around the world.
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