the engagement workout

April 7, 2023

Mark TothChief Legal Officer, ManpowerGroup NA

The Engagement

WORKOUT

Everything About Engagement

ManpowerGroup | April 7, 2023 2

Official DisclaimerThe presentation you are about to witness should not

be relied upon or construed as legal and/or medical advice.

Failure to stay awake for the remainder of this presentation could result in potentially long-lasting side-effects, including severe disengagement, plummeting productivity, increased litigation and/or severe gastrointestinal discomfort from having to do all the work in your company because everyone else leaves.

Please consult with your own HR and/or Legal departments before making any major policy and/or procedure changes.

You have been warned.

The Engagement Workout

THEWORKOUT

Warm UpCore

BalancePower

Cool Down

CleanseWarm Up

The Engagement

Employment Law Talk Show

ManpowerGroup | April 7, 2023 6ManpowerGroup | April 7, 2023 6

Warm Up The #1 competitive differentiator worldwide is access to …

A. Capital

B. Technology

C. Talent

D. Training

Warm Up 1 out of every ___ employees is engaged worldwide.

C. 2.5

E. Million

ManpowerGroup | April 7, 2023 9Source: Right Management

ManpowerGroup | April 7, 2023 10Source: Gallup

$550 billion

Engagement Time

ManpowerGroup | April 7, 2023 11Source: ManpowerGroup Employment Blawg

ManpowerGroup | April 7, 2023 12Source: SHRM

Warm Up Who’s more engaged?

A. Women

B. Men

A. Women

B. Men

Source: Gallup

A. Managers

B. Non-managers

A. Managers

B. Non-managers

Source: Gallup

Warm Up Which department typically is the least engaged?

B. Finance

C. Legal

E. Marketing

Warm Up Which department typically is the least engaged?

B. Finance

C. Legal

E. Marketing

Source: BlessingWhite

Warm Up True or False? Employees with a college degree have higher engagement than those without.

A. True

B. False

Warm Up True or False? Employees with a college degree have higher engagement than those without.

A. True

B. False

Source: Gallup

Warm Up Where does pay rank among the top four engagement drivers?

E. It doesn’t

Warm Up Where does pay rank among the top four engagement drivers?

E. It doesn’t

Source: Right Management, Many Others

Warm Up How much more likely are disengaged employees to leave?

E. GoogolplexX

Warm Up How much more likely are disengaged employees to leave?

E. GoogolplexX

Source: Cornell

Warm Up 78% of engaged employees recommend the employer’s products or services. What percent of disengaged employees do the same?

B. 13%

C. 23%

D. 33%

E. 103%

Warm Up 78% of engaged employees recommend the employer’s products or services. What percent of disengaged employees do the same?

B. 13%

C. 23%

D. 33%

E. 103%Source: Gallup

Disengagement Dangers

• Turnover

• Productivity

• Customers

• Lawsuits

• Health

CleanseCore

What exactly isENGAGEMENT?

ENGAGEMENT =emotional and intellectual

commitment to mission

Core What do employees say is the #1 thing leaders can do to increase engagement?

A. Communicate clear strategy

B. Manage change effectively

C. Reduce inefficiency

D. Show that you value employees

E. Buy a yacht, golf excessively and generally ignore employees

Core What do employees say is the #1 thing leaders can do to increase engagement?

A. Communicate clear strategy

B. Manage change effectively

C. Reduce inefficiency

D. Show that you value employees

E. Buy a yacht, golf excessively and generally ignore employees

Sources: Right Management, Monster/Unum, Towers Watson

Engagement in

ONE WORD

CleanseBalance

ENVISION

Envision What percentage of employees know what their company stands for and what differentiates it different from its competition?

B. 41%

C. 51%

D. 61%

E. 71%

Envision What percentage of employees know what their company stands for and what differentiates it different from its competition?

B. 41%

C. 51%

D. 61%

E. 71%Source: Gallup

Envision What percentage of employees trust their leaders?

B. 52%

C. 62%

D. 72%

E. 100%

Envision What percentage of employees trust their leaders?

B. 52%

C. 62%

D. 72%

E. 100%

Source: BlessingWhite

Envision • Where are we going?

• Bold, clear & inspirational

• Trust or bust

“A leader’s job is to rally peopletoward a better future.”

Marcus Buckingham

EMPATHIZE

Empathize Which is the best way for a manager to engage employees?

A. Have an all-day staff meeting

B. Assign them stretch assignments

C. Increase pay by 58%

D.Have a 1-1 discussion about

career development

E. Make every day “Jeans Day”

Empathize Which is the best way for a manager to engage employees?

A. Have an all-day staff meeting

B. Assign them stretch assignments

C. Increase pay by 58%

D.Have a 1-1 discussion about career development

E. Make every day “Jeans Day”

Source: Right Management

• Do you get me?

• Motivations + strengths Gaps

• Know or no

Empathize

ENHANCE

Enhance What’s the #1 source of work discontent?

A. Limited cafeteria selections

B. Limited time to play video games

C. Limited opportunities for growth

D.Limited benefit options

Enhance What’s the #1 source of work discontent?

A. Limited cafeteria selections

B. Limited time to play video games

C. Limited opportunities for growth

D.Limited benefit options

Source: American Psychological Association

Enhance • Where am I growing?

• Close gaps Strrrrretch

• Grow or go

EMPOWER

Empower 88% of engaged employees feel they can positively impact the quality of their organization’s products and services. What percent of disengaged employees feel the same?

A. 38%

B. 48%

C. 58%

D. 68%

E. 108%

Empower 88% of engaged employees feel they can positively impact the quality of their organization’s products and services. What percent of disengaged employees feel the same?

A. 38%

B. 48%

C. 58%

D. 68%

E. 108%Source: Towers Watson

Empower Are remote workers more or less engaged than non-remote workers?

A. More

B. Less

Empower Are remote workers more or less engaged than non-remote workers?

A.More

B. Less

Source: Gallup

Empower What % of employees would stay longer if offered flexible work options?

A. 80%

B. 70%

C. 60%

E. Blue

Empower What % of employees would stay longer if offered flexible work options?

B. 70%

C. 60%

E. Blue

Source: Mom Corps

Empower • Do you trust me?

• Role relevance

• Flex or wrecks

“The vision is really about empowering workers, giving them all the information about what’s

going on so they can do a lot more than they’ve done in the past.”

Bill Gates

EVALUATE

Evaluate True or False: Employees want you to evaluate their performance.A.TrueB.False

Source: Patrick Lencioni

Evaluate • How am I doing?

• Truthful and timely

• Score or ignore

ENCOURAGE

Encourage Let’s say you’re taking a break at work. Which of the following is scientifically proven to boost your overall mood and productivity?

A. Surfing the web

B. Drinking coffee

C. Taking a walk

D. Praising a co-worker

E. Listening to music

Encourage Let’s say you’re taking a break at work. Which of the following is scientifically proven to boost your overall mood and productivity?

A. Surfing the web

B. Drinking coffee

C. Taking a walk

D. Praising a co-worker

E. Listening to musicSource: Harvard Business Review

Encourage • Do you appreciate me?

• Real, relevant, recurring

• Thanks beat spanks

5.6:1.36:1

Source: Harvard Business Review

5.6:1vs.

0.36:1

Encourage Most employees are satisfied with the amount of positive feedback they get from their boss.

A. True

B. False

Encourage Most employees are satisfied with the amount of positive feedback they get from their boss.

A. True

B. False

Source: Employee Engagement 2.0

5.6:1.36:1

Source: Employee Engagement 2.0

“Psychologists have studied reward

and punishment for a century, and the bottom line is perfectly clear:

Reward works better.”Harvard Business Review

CleansePower

ManpowerGroup | April 7, 2023 77Source: Kenexa

Source: Intuit

Power A highly engaged workforce is ___% more productive than an unengaged workforce.

A. 10%

B. 20%

C. 30%

D. 40%

E. 50%

Power A highly engaged workforce is ___% more productive than an unengaged workforce.

A. 10%

B. 20%

C. 30%

D. 40%

E. 50%

Source: Right Management

48% 93%

Cleanse

Cool Down

Engagement in

ONE WORD

Cleanse

EngagementSING-A-LONG

Employee engagement is easy

If you listen your employees will stay

We wrote you this song

So please sing along

If you don’t they’ll all go away

Envision, empower, enable

Encourage and evaluate

Show empathy

It’s the right way to be

Then everything will be great

Remember this song

And you’ll never go wrong

Your engagement it will be outstanding

A promotion you’ll get

And your salary will be expanding

If your brain’s too full to remember

All the stuff we just covered above

There’s one simple word

That sums up what you heard

Love, Love, Love, Love, Love, Love

Remember this song

And you’ll never go wrong

Your engagement it will be outstanding

A promotion you’ll get

And your salary will be expanding

the engagement workout

stretch assignmentsincrease

day staff

lovethe engagement

wordthe engagement

generally

disengaged

engaged employees

engaged employees

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