the complete guide to feedback

What is Feedback? Feedback can be defined as:

A process wherein information is given about a person’s performance of a task by another person. The information that is given is often used as a basis for improvement.

There Are Two Kinds of Feedback

Constructive feedback is the kind of feedback almost everybody wants, but not everybody gets. Constructive feedback is first and foremost helpful. It identifies a problem and provides a useful solution.

Unhelpful feedback focuses on factors that are outside the person’s control. It is based on personal and at times impractical prejudices. It does not hold any value for the person receiving it.

Most employees know the difference between good and bad feedback. Then why is good feedback so rare?

A Few Reasons Why Good Feedback Is Hard It's hard to give Many people just don’t know how People fear that it will be misinterpreted

People think the receiver's feelings might be hurt

When giving feedback, there are a few things you need to keep in mind. To be precise, it’s ten things.

Performance Management made simple and easy by Engagedly.

Ten Rules For Giving Feedback 1. Be polite when you give feedback, be it positive or negative. 2. When giving feedback, be specific and precise. 3. When you give feedback, you need to follow-up on it. 4. Giving feedback needs to be a habit. Try to give it as often as you can, without it being redundant, of course.

5. Don’t shy away from giving feedback. 6. When giving negative feedback, make sure to offer a solution for the problem you have pointed out.

7. Temper your feedback according to the personality of the receiver. 8. Structure your feedback according to the Situation, the receiver's Behavior, and it’s Impact.

9. Nobody is exempt from feedback in an organization. 10. Feedback is a two-way street.

Giving feedback is good. But how does one receive feedback? There is a method to that too.

How to receive negative feedback. ( What to do?)

1. Keep calm. 2. Be polite when you disagree. 3. Remember, negative feedback is not a reflection of you as a person.

Nobody likes receiving negative feedback.But there is a way to receive it without looking completely unprofessional.

How to receive negative feedback. (What not to do.)

1. Don’t lose your temper. 2. Don’t cry. 3. Don’t distort feedback’s meaning. 4. Don’t get aggressive or violent.

Accepting negative feedback requires some amount of humility, which is not always easy to come by. But it can be done. And you can use it to grow as an individual.

How to accept positive feedback?

1. Acknowledge it and appreciate it. 2. Ask more questions and have a conversation. 3. Ask about what did not work.

Accepting positive feedback seems like an easy task. You can say 'Thank You' and then move on. Or, you can also use it as an opportunity to turn it into something useful.

Engagedly’s Feedback module allows users to give and receive feedback without a hitch. Want to see how Engagedly can help your organization?

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What are the best tips for giving receiving feedback according to you? Share your thoughts with us in the comments section!