the collaborative information workspace

The Collaborative Information Workspace

Nicole C. EngardJune 29, 2007User-Generated Content and Social Media

It's time to start a new project in your library - what

do you do?

• Set up a meeting with everyone involved?

• Start a list of tasks on your calendar?

• Create a document assigning specific people to tasks?

Nicole C. Engard – NFAIS Meeting – June 29, 2007

How do you go about doing those things?

• Pick up the phone?• Send out an email with your

documents attached?

Nicole C. Engard – NFAIS Meeting – June 29, 2007

At Jenkins we’d create a blog

Nicole C. Engard – NFAIS Meeting – June 29, 2007

Typical Project Procedures

Nicole C. Engard – NFAIS Meeting – June 29, 2007

Communication During a Project

Nicole C. Engard – NFAIS Meeting – June 29, 2007

Communication During a Project

Nicole C. Engard – NFAIS Meeting – June 29, 2007

Communication During a Project

Nicole C. Engard – NFAIS Meeting – June 29, 2007

Communication During a Project

Nicole C. Engard – NFAIS Meeting – June 29, 2007

Communication During a Project

Nicole C. Engard – NFAIS Meeting – June 29, 2007

Communication During a Project

And now,everyone knows little bits and pieces and no one knows everything.

Nicole C. Engard – NFAIS Meeting – June 29, 2007

How many of you can say that one year down the line you’ll be able to

find that email regarding policy changes?

Then there’s the issue of finding information years

down the road

…

Nicole C. Engard – NFAIS Meeting – June 29, 2007

Jenkins’ Solution - Blogs

• Web-based & full-text searchable• Archived & backed up• Visible to all staff – no one is left out• Fewer emails in our inboxes• Conversational (email-like) format• Date and time stamps• Ability to link to relevant pages &

comments

Nicole C. Engard – NFAIS Meeting – June 29, 2007

What did the staff think?

Nicole C. Engard – NFAIS Meeting – June 29, 2007

The projects section is my favorite part of the intranet. They allow us to blend our ideas and keep an eye on what is going on in our very busy organization. Even when I am not working directly on a project, it allows me to contribute. It creates a library without departmental borders. From a cataloger's perspective, things are classified together neatly and never lost.

- Katrina Piechnik (Head of Technical Services)

Nicole C. Engard – NFAIS Meeting – June 29, 2007

Kathy Coon – Deputy Director

• It has cut down on some of the clutter in my inbox. Now that the important facts are on the project pages, I no longer save everything!

• It's great having everything related to a project in one place.

• When I worked on my annual report last year, it helped put the year in perspective.

Nicole C. Engard – NFAIS Meeting – June 29, 2007

Project’s Complete:Now What?

Nicole C. Engard – NFAIS Meeting – June 29, 2007

Once your project is done, what do you do with all of those

documents you were passing back & forth?

• Store them on a shared drive? • Add links to them to your intranet? • Store them in your email? • Print them out?

Nicole C. Engard – NFAIS Meeting – June 29, 2007

At Jenkins we’d use a wiki

Nicole C. Engard – NFAIS Meeting – June 29, 2007

Jenkins’ Solution - Wikis

• Web-based & full-text searchable• Archived & backed up• Visible to all staff – no one is left out• History of edits with date and time stamps• Ability to link to relevant pages &

comments

• Sound familiar?

Nicole C. Engard – NFAIS Meeting – June 29, 2007

What did our staff think?

Nicole C. Engard – NFAIS Meeting – June 29, 2007

It's a darn nuisance, making documentation, but ya gotta or you won't remember what ya did last tuesday. These wiki thangs are better than tha old way.

- Ken Snyder, Network Admin

Nicole C. Engard – NFAIS Meeting – June 29, 2007

The Wikis being used for indexing projects make updating much smoother. No more lost files!

-Nancy Garner, Head of Info & Research Services

Nicole C. Engard – NFAIS Meeting – June 29, 2007

Let’s See It In Action!

Nicole C. Engard – NFAIS Meeting – June 29, 2007

Any Questions??

Contact me:

Nicole C. Engardnengard@gmail.com http://web2learning.net

Learn more: http://web2learning.net/learn-more

Nicole C. Engard – NFAIS Meeting – June 29, 2007