the clientele mindset

The Clientele Mindset

(or… thinking like a professional camp person)

Being The Best

As Michael Brandwien says “Camp is fun but it’s also a real job with real responsibilities” 

Being The Best

Here is a list of things that we highly value at our camp – things we can do as staff that show we are acting as professionals (thanks Michael):

Being The Best

We put God at the centre of all that we do

Being The Best

We employ the 4 S’s (Safety, Servanthood, Stewardship, Self Esteem) in all of our decision making

Being The Best

We carry First Aid Kits and whistles whenever we are supervising children

Being The Best

We know every child’s name in our cabin before they arrive

Being The Best

We introduce ourselves to, and shake hands with everyone we meet

Being The Best

We address camper parents, guardians and grandparents as Mr. or Ms (we also will ask their name if we don’t know it)

Being The Best

We have a clean and presentable (not wrinkled) uniform on every opening and closing day

Being The Best

We always say “thank you”, “please”, “you’re welcome” and “I’m sorry”

Being The Best

We treat everyone with respect

Being The Best

We will be punctual (there is a “You Should Have Already Been Here” bell)

Being The Best

We always view the camp through the eyes of a “director” and will take the initiative to do what needs to be done (i.e. Pick up litter, set tables, empty garbages & put in new garbage bags, refill empty paper towel holders & soap dispensers)

Being The Best

We treat every child as unique and valuable

Being The Best

We value creativity and imagination but not gossip and complaining

Being The Best

We always put people before programmes

Being The Best

We lead by example

Being The Best

We always put first the children in our care

Being The Best

We never use negative self-talk so that we are teaching good self-esteem by example

Being The Best

It’s about Honour

It’s About HonourHonour is: High respect, as that shown for special

merit; esteem: the honor shown to a Nobel laureate.

Good name; reputation. A source or cause of credit: was an honor to the

profession. Glory or recognition; distinction. A mark, token, or gesture of respect or

distinction: the place of honor at the table. A military decoration. A title conferred for achievement.

It’s About Honour

Honour is: High rank. The dignity accorded to position:

awed by the honor of his office. Great privilege: I have the honor to

present the governor.

It’s About Honour

Honour is: Honor Used with His, Her, or Your as

a title and form of address for certain officials, such as judges and mayors: Her Honor the Mayor. Principled uprightness of character;

personal integrity. A code of integrity, dignity, and pride,

that was maintained in some societies, as in feudal Europe, by force of arms.

It’s About Honour

Honour is… honours Social courtesies offered to

guests:

It’s About Honour

Honour is: tr.v. hon·ored, hon·or·ing, hon·ors

To hold in respect; esteem. To show respect for. To bow to (another dancer) in square

dancing: Honor your partner.

It’s About Honour

Honour is: To confer distinction upon

Others:

Swarming The Old Plaques 75th Anniversary