testing manager

TESTING MANAGER

About us

Zuzanna Gościcka-Miotk

z.goscicka@gmail.com

Michał Miotk

michal.miotk@gmail.com

WHAT DOES IT MEAN?

Testing if manager is…

• patient

• helpful

• managing the system

• listening to you

Manager is…

• executing some tests

• doing some (test)

experiments

http://miamibeachhigh.schoolwires.com/Page/3313

LET’S REMOVE „TESTING” What’s left?

a manager!

BUT… Do we really need managers?

What to expect?

• how it got started

• complex teams

• managing complex systems

• delegation culture

• shared responsibility

• distributed control

• role of a manager

https://i.kinja-img.com/gawker-media/image/upload/17ffadqjxa3szjpg.jpg

http://www.boeing.com/commercial/747/

Did you know?

• A Boing 747-800

wingspan is longer

than the Wright

brothers’ first flight

• Wright brothers’ first

flight could have

taken place inside of

Boing 747-800 hump

My history…

• software production department

• flight planning system

• small teams

• developers only

Testing & testers for the first time

• briliant cooperation

• absolutely no problems

Reality

• a few testers

• a lot of questions about obvious things

• iritating

• testing my patience

• only simple tests (expected highly sophisticated)

What has changed?

What has changed…

• better quality

• more complicated tests

• automation

• increase of teams

• more and more complex system

• change of organization…

TESTERS JOINED… … the teams…

… CHALLENGE • know about their needs

• understand them

Opportunities

• closer cooperation

• better communication

• integration

Threats

• testers’ good practices will be lost

• decrease of knowledge share

• no meetings

• isolation

• self-development

Result of this experiment?

Opportunities Threats

none came true all came true

HOW COME?

Manage the system,

not the people

BUT… Do we really need managers?

http://cdn.wonderfulengineering.com/wp-content/uploads/2014/06/gear-wallpaper-12.jpg

With a complex system,

there is no such thing

as central control. J. Appelo, #Workout

Software production

is complex too!

Quiz

Yes, it’s Henry Ford and

his famous Ford T!

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https://en.wikipedia.org/wiki/Ford_Model_T

TRADITIONAL

MANAGEMENT So called „command & control”

Command & control

Command & control

Command & control

BUT DOES IT WORK? Sadly, yes.

IS THERE A BETTER WAY? Yes, there is!

Delegation culture

Delegation culture

Delegation culture

THAT’S JUST A MODEL Examples!

Decide & delegate

1. Decide

or

2. Delegate

THE 7 LEVELS OF

DELEGATION [J. Appelo, Management 3.0]

The 7 levels of delegation

1. Tell

2. Sell

3. Consult

4. Agree

5. Advise

6. Inquire

7. Delegate

why? symmetrical

What can be delegated

• not too concrete…

• not too general…

CHALLENGE Find the right balance!

WHO CAN „DELEGATE”? Everybody!

BUT… Do we really need managers?

Everybody should feel

responsible for management.

Q&A Thank You!