telepresence debate

I am srsly conducting bizness

TelepresenceJennifer Noinaj, Crystal Ye

BA354 – 03/18/10

Agenda

• Introduction• Questions:

1. What is telepresence? 2. Who are its users?3. How is it different from traditional video

conferencing?4. What are some of the benefits?5. What are some of the drawbacks?

• Factors to consider• Follow along: http://tinyurl.com/ba354-tele

Crystal

Jenn

What is Telepresence?

• Immersive telecommunication• Interaction between different sites • Virtual visual meeting environment• Higher level of videoconferencing

Surround Sound Microphones

Professional Grade Cameras

Optimal Lighting

HD 1080p TV Screens

Bandwidth Requirements

1 Mbps to 20 Mbps

Session Initiation Protocol

• Signaling protocol• Controls multimedia communication sessions over IP• Creates, modifies, and terminates two-party or

multiparty sessions

• Applications: Video conferencing, streaming multimedia, instant messaging, online gaming

Communication• Human Experience – Social connection – Natural sound and vision – Body language

• Better customer and partner relationships

Jenn says NO!

• Lack of physical interaction• Resistance to change• Appearance consciousness• Compatibility issues

Costs• 18-person Room Setup

– Cisco: $340,000– HP: $349,000

• HD Workstation: $8,000

• Fixed & variable IT costs– All-inclusive setup: $12,000 to $28,000/mo– HP: Fiber-optic network– Cisco: Contract to AT&T– Requires 1MBps to 20MBps of IP calling rates

• Environmentally unfriendly

Crystal neighs!

• Return on investment: $340,000– One-night domestic, business trip: coach, mid-priced hotels,

meals, rental car: ~$1,000– Executive travel: ~$2,000– US$261 billion on travel– Mid-sized company: 100 people traveling 5 nights/yr ~$500,000– ~12 – 28 people traveling/mo

• Eliminate unnecessary costs– Travel, lower carbon emissions– Absenteeism– Downtime

Productivity• Business efficiency– Collaboration– Decision-making– Sharing resources and information

• Uses– Negotiation – Accessing expertise– Crisis management– Increased oversight

Denied!• Technical– Under-used implementation– Lack of training/support personnel – Lack of managerial backing– Poor acceptance from end users

• Security

Should you buy a system?

• Needs to fit with current and future business goals

• Interoperability with current and client systems

• Acceptable trade-offs• Hidden costs• Quality, flexibility, and

manageability

Wat I do?

Questions?

(THIS IS YOU)