synergita corporate presentation
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WINNER of Microsoft Code For Honor 2014 Large Enterprise
Software
Best Human Capital / TalentManagement Solution
Performance Management
Employee Engagement
Employee Development
Creating peopleMAGIC...
Best Solution of the Year
peopleMAGIC
When organizations remove the hurdles their employees face, engage with them on their needs and nurture and develop them, they create an extraordinary culture where employees unleash their potential, set new standards of excellence and create wonders.
And it is made possible by Synergita’s Cloud based Employee Performance Management and Engagement Solution
We call it peopleMAGIC
• Synergita is a Continuous Employee Performance Management, Development & Engagement Software
• Helps in building a world-class company culture driven by Employee Recognition
WHAT IS SYNERGITA?
Goals & Achievement
sContinuous Feedback Recognitions Check-Ins Annual
Reviews
Focus on Holistic Employee Development
Gre
at P
lace
to W
ork
com
pani
es
OUR GLOBAL CUSTOMERS
BUILDING BLOCKS OF EMPLOYEE PERFORMANCE MANAGEMENT with SYNERGITA
BUILDING BLOCK 2 BUILDING BLOCK 3
BUILDING BLOCK 1SMART GOALS
CONTINUOUS FEEDBACK & PEER RECOGNITION
PERIODIC REVIEWS / CHECK-INS
BUILDING BLOCK 1: SMART GOALS
• Set SMART goals for each employee• Update and track goals on periodic basis• Analyze the achievements
SM
AR
T
Define clear goals addressing WHERE? WHAT? WHY? WHICH?
Measure Goals to monitor the progress
and success
Goals Achievable with good performance
Realistic goals
Objective should include a time limit
which will enable better planning
BUILDING BLOCK 2: REWARDS & CONTINUOUS FEEDBACK
People will know where they stand
02People love to hear feedback
about what they’re up to
01Real time
feedback helps you learn, grow
and deliver results
03People will love
the idea of less
lecturing and
more guidance
04
BUILDING BLOCK 3: PERIODIC REVIEWS & CHECK-IN
Provide Support without Removing Responsibility
Ask for Help and Encourage Involvement
Listen Actively and Respond With Concern
Maintain and Enhance Self Esteem
Team members want to know how you’re feeling about them in relation to their performance
Team members who feel valued are more willing to
share responsibility, confront challenges, and
adapt well to change.
Involvement increases the chance that
innovative ideas and solutions will surface.
As a manager, you are in a special position to provide support to your team. This may include advising, mentoring, and providing needed resources, reassigning duties, and clearing roadblocks.
Share Thoughts, Feelings, and Rationale
Continuous Feedback
GOALS
Pulse Check-in
Annual Reviews
01
02
03
Expectations are set on first day of employment or at the beginning of the year. Determine the tempo for talks. Minimum 4 x per year.
Weekly meetings - short duration. 10-15 minutes of real-time feedback and coaching.
Structured conversations. Team member answers brief questions that look back - look forward. Reflect on past performance and your contribution. Look forward: set expectations and predict impact of your work.
WORKING IN CADENCE
SYNERGITA – QUICK LOOK AT THE FUNCTIONALITIES
Employee ManagementEmployee Talent InformationCareer AspirationsSearch Abilities
Employee PerformanceGoals ManagementCompetency ManagementPerformance Reviews360 Degree FeedbackAppraisal letter distribution
Employee EngagementRewards & RecognitionsContinuous FeedbackEmployee Engagement Survey
Employee DevelopmentEmployee Development PlansEmployee Training Records
All Modules come with powerful set of reports.
KEY PROCESSES STREAMLINED THROUGH SYNERGITA
• Automate to Save Time and Effort• Reduce Manual Errors• Focus on Employee Development and Engagement
• “Know Your Employee” from Entry to Exit
• Performance Appraisal/Review Process
• Talent Development Process
• 3600 Feedback Process
• Continuous Feedback Process(Rewards and Recognition)
• Appraisal Letter Distribution
01
02
03
04
05
06
Know your employee
Engage employees
Promote employee, rotate
job, etc.
Manage history Capture exit interviews
KNOW YOUR EMPLOYEES – ENTRY TO EXIT
Set Goals Self EvaluationPeer & Manager’s
feedback + recommendation
Approval from Dept. Head / HR One on One meeting
Appraisal paper distribution & Employee
Acceptance
PERFORMANCE APPRAISAL / REVIEW PROCESS
Employee specific Development
Plans
Managers recommend
training courses to employees
Record achievements
Provide feedback Use in appraisal cycles
TALENT DEVELOPMENT PROCESS
Provide continuous feedback
Rewards and recognition
Score points Redeem points
CONTINUOUS FEEDBACK PROCESS
Design the feedback form
Nominate Peers (Respondents)
Self Evaluate the feedback form
Solicit response from the respondents
Do perception analysis between self
review and respondents
feedback
Come up with action items addressing the
gaps
360 DEGREE FEEDBACK PROCESS
Export the Employee
rating to Excel
Do the salary computation in
Excel
Import the rating and
salary revisions to Synergita
Create Letter Template(s)
Associate letter template, employee
rating & Salary revision
Publish to Employees
Employees view/download
Revision Letters Online
SALARY REVISION LETTER DISTRIBUTION PROCESS
INTEGRATION WITH OTHER SYSTEMS
VALUE PROPOSITIONS
Disruption
Insta-Go
100% Compliance
HR Elevates to being a strategic partner
Personal Touch
Peace of Mind
KEY DIFFERENTIATORS
Disruption
WOW Features
Digital Cockpit
Insta-Go
Easy Administration
Extremely Easy to Use
SECURITY PRACTICES FOLLOWED BY SYNERGITA
• Compliant with OWASP standards
• Security Tested with VERACODE
• Hosted on Amazon Cloud
• Protected by Thawte SSL
• Secured Multi-Tenant Architecture
• Data level security through access control mechanisms
TECHNOLOGY STACK
WE PROMISE DISRUPTION We understand how stressful and challenging performance management and employee development is, particularly when you make changes to how it is traditionally done in your organization.
Which is why Synergita’s Promise of Disruption ensures Peace of Mind.
Our Promise We will get you up and running rapidly, seamlessly integrate with existing data
systems while embracing or customizing your existing and familiar processes We are always there for you - before, during, and post rollout, and You will experience a personal touch across all interactions
ADVANTAGES OF SYNERGITA
Easy to Set Goals &Track Achievements
Light Weight
Easy to Configure
ActionableInsights
SOFTWARE EDITIONS
Silver Gold
Profile Management ✓ ✓ Goals Management ✓ ✓ Performance Appraisal ✓ ✓ Continuous Feedback ✓ ✓ Reports ✓ ✓ Workflow ✓ ✓ Peer Feedback in Appraisal Cycles
✓
Employee Development Plans/Improvement Plans
✓
Appraisal Letter Distribution ✓ API/Integration through Web Services
✓
• Capita is a leading provider of business process management and integrated professional support service solutions
• The organization operates with a work force of 75,000 dedicated professionals across UK, Europe, South Africa &
• India supporting clients across industries such as government, education, transport, health, life, pension and other private sector organizations
• Capita was doing its Employee Performance Appraisal through an Excel based manual process which was time consuming. They were on the lookout for a change
CAPITA’S TRANSFORMATION FROM EXCEL TO EXCEPTIONAL WITH SYNERGITA
Pain Points Wake Up call• Huge delays in performance review process,
timelines not met• One-on-one meetings skipped & appraisals
completed without employee feedback• HR team had no visibility of process• Normalization took longer with multiple levels
of approval• Appraisals took all time, HR team had no
time for employee engagement
Employee dissatisfaction echoed in an internal town hall & HR team decided to implement a good performance management system within 3 months
CAPITA’S TRANSFORMATION FROM EXCEL TO EXCEPTIONAL WITH SYNERGITA
Synergita’s peopleMAGIC
Goal SettingSynergita helped save,
• 43% of the time that an employee spent on goal setting• 67% of the manager’s time that was spent on setting, reviewing & revising employee goals • 85% of HR team’s time, which they now spend on employee engagement
Appraisal ProcessSynergita helped save,
• 60% of the manager’s time spent on employee performance assessment, review and follow ups
• 75% of the HR’s time spent on initiating feedback cycles, follow-ups, reviews, attending to appeals & completing appraisal process
Normalization ProcessWith Synergita Capita was able to derive bell curves through the software and the entire normalization process was completed within 3 days. Synergita helped save,
• 90% of the manager’s time spent to derive bell curve for their team members• 80% of the HR team’s time spent to arrive at overall organization specific bell
curve
CAPITA’S TRANSFORMATION FROM EXCEL TO EXCEPTIONAL WITH SYNERGITA
Customer Benefits
• Capita’s employees are now able to assign their goals within a week. Synergita rates goals based weightage and in turn rates employee performance based on goal accomplishment
• Capita’s entire performance management process is now completely automated with two cycles in a year
• Capita has completed its first (mid-year) appraisal cycle in less than a month‘s time and annual appraisal cycle in less than 2 months’ time. Earlier the manual appraisal process took 3-4 months
• Now HR team has complete visibility of process and are able to spend more time in employee engagement activities
RADISSON BLU GRT A LEADING FIVE STAR HOTEL EXPERIENCES peopleMAGIC WITH SYNERGITA
Since 80% of work in a hotel is done manually, the dependency on skilled employees is high; hence quality of customer service is directly linked to the ability to retain the good performing employees.
Radisson Blu GRT’s Passport to success, a program to track, maintain and award employee performance was manual and needed automation
Pain Points
RADISSON BLU GRT A LEADING FIVE STAR HOTEL EXPERIENCES peopleMAGIC WITH SYNERGITA
Synergita’s peopleMAGIC
Procedure Certificates Standard Operating
Radisson Blu’s employees are required to hold valid SOP (Standard Operating Procedure certificate) for handling
responsibilities like guest check-in, travel desk. Synergita e ectively manages these employee certificates and ff
ensures click of button retrieval
Rewards & Recognition(BRAVO)
Radisson Blu carries out its employee rewards & recognition program “Bravo”
through Synergita
Analytics & Reports
Click of button advance analytics reports on employee performance, training requirements,
strength/weakness analysis
Guest Feedback
Synergita integrates with a Radisson Blu GRT’s Medallia Customer Feedback management
software to import end guest feedback data and makes it available in the automated system to
rate employee performance
RADISSON BLU GRT A LEADING FIVE STAR HOTEL EXPERIENCES peopleMAGIC WITH SYNERGITA
Analytics & Reports
Central repository for all talent data, work experience, skill set/certifications
and standard operating procedure certifications.
Performance Management
Customer feedback automated and integrated with performance
management, enabling effective employee appraisals to to conducted
when needed
Employee TrainingSynergita advance analytics tracks &
showcases employee training records, ensuring effective employee training
management
Process AuditsSynergita also manages several audit reports
specific to hotel industry and considers the audit scores as one of the performance indicators for
the employees
Synergita not only helped Radisson Blu GRT automate its performance management process but also created an extraordinary culture where employees unleash their potential,
set new standards of excellence and create wonders which we call peopleMAGIC
AUTOMATING EMPLOYEE PERFORMANCE MANAGEMENT FOR A LEADING FINANCIAL SERVICES COMPANY IN THE US
• PAi is a leading financial services company which has been providing financial products and services to people for more than 30 years
• They administer 401(k) plans for more than 190,000 participants, 7,000 financial advisors and manage more than $3 Billion in retirement assets
• The lookout was for a Talent Management software that helps conduct periodic reviews at reduced time and cost, improves e ciency and speed of ffiprocess. Yes, they found Synergita
Synergita’s peopleMAGIC
Synergita was able to integrate with PAi’s
intranet portal & was available to all employees
under the same portal-roof
Easy to Access
Employee data including the reporting hierarchy
and organization structure is available in
each employee’s dashboard
Employee Data
PAi believed in nurturing employee talent by continuous
mentoring and support than an annual
appraisal process
Talent Management
AUTOMATING EMPLOYEE PERFORMANCE MANAGEMENT FOR A LEADING FINANCIAL SERVICES COMPANY IN THE US
• Monthly one-on-one discussions with managers• Monthly goal assessment and evaluation• Social recognitions for employees• Qualitative Employee Evaluation: Synergita enabled monthly interactions which
facilitated qualitative evaluation of employee performance than a quantitative approach
• Automated Employee Notifications• Synergita Employee Dashboard: Synergita Employee Dashboard and detailed
status reports helped tracking the status of monthly meetings effectively
Synergita enabled
• Synergita enabled both annual and monthly goal setting• Employee sets self-goals manager reviews and approves/provides feedback• Synergita captures MoM(training suggestions, employee responses) of one-on-
one meeting for future tracking
Goal Setting & Evaluation
AUTOMATING EMPLOYEE PERFORMANCE MANAGEMENT FOR A LEADING FINANCIAL SERVICES COMPANY IN THE US
Customer Benefits
• Synergita increased the efficiency of performance of the review process by 75%
• Cost of doing performance management exercise was reduced by 60%• PAi is now enabled to conduct monthly and yearly performance reviews
through Synergita
Synergita not only helped increase e ciency and reduce cost of ffiperformance management process, but also created an extraordinary culture where employees unleash their potential, set new standards of
excellence and create wonders, which we call peopleMAGIC
Write to: info@synergita.com
Visit: www.synergita.com
THANK YOU
To create peopleMAGIC in your organization:
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